All reviews

Rating Breakdown

  • 5
    94% (602 ratings)
  • 4
    3% (21 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (3 ratings)
  • 1
    2% (11 ratings)

Reviews with Text

  • 93% (595)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 6, 2021

Great app. Exactly what we were after. User friendly and terrific back end service in getting everything set up perfectly.

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 4, 2021

The app works really well and the customer support is just AMAZING. Very quick and they help you with anything you need. I'm very satisfied.

Using app

16 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 26, 2021

After installing and uninstalling a lot of apps out there, this app was a lifesaver. It's easy to set up and gives you great control. The best thing is that once there were a few changes I required on how the app was performing (example: button size on mobile view), the Omega Team helped modify the theme code as per my requirements and got everything working exactly the way I wanted it to. Extremely helpful, professional, talented, and polite set of individuals working behind this endeavor.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 19, 2021

Customer Service has been very helpful. App has been fairly easy to set up and does exactly what i need it to.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

April 6, 2021

One of the best app support I've experienced in my time on Shopify. Definitely would recommend them.

Using app

3 months

Total reviews

6

Average rating

5.0

5 / 5 Share

March 11, 2021

I use this app for allowing my clients to request a quote, which suits my store as many variables can exist and this allows them to get customised quotes. I was very impressed how seamlessly this app integrated into my store and worked really well. Also is very easy to use, looks good functionally and has lots of different options. Highly recommend if you need a "Request Quote" function on your store.

Using app

24 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 5, 2021

Buen soporte, me han ayudado a lo largo de la instalación, e tenido problemas y han sido rápidos en atender, me e tomado la molestia de pedirle al desarrollador ayuda y me ha ayudado muchísimo la recomiendo, e funcional y el soporte es estupendo

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 24, 2021

Request a Quote is an amazing app for my Shopify store, and the Omega support team is great! I needed a way for customers to request a shipping quote since we sell large items and the shipping cost varies widely based on their address. This app not only solved the problem, but includes time-saving features such as converting the quote request into a draft order. Re: support, I wanted several customizations (mainly styling) and Kaylee Tran and the Omega support team responded very quickly to give me exactly what I needed. Thanks!!!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 17, 2021

Using this app for 2 shops, so far very happy, using the basic email templates design maybe not as presentable, but does the job well. Very helpful support team.

Using app

12 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Jan. 18, 2021

I've installed multiple Request a Quote apps and this one is by far the best one. They also have the best support I have ever seen on Shopify. Very responsive and professional. Thank you!

Using app

2 months

Total reviews

4

Average rating

4.3

5 / 5 Share

Dec. 30, 2020

This is the best Request a Quote app that I found because it has the View Quote at the side of the site. Thet also provides great service.

Using app

6 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 18, 2020

Love this app. Exactly the option I needed on my site for customers who have a project and need a quote for multiple items. I had a couple of changes I needed and the support team were amazing. They were fast to respond and made the change I requested very quickly.

Using app

24 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 8, 2020

To start with.. excellent customer service!! Firstly this is one of the very few apps that rightly helps with this functionality.. and its quite customizable. The team at the backend is very responsive & a member was even replying at midnight (their time) to help with with my needs. I don't usually review apps but this one seemed worth my time.

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 24, 2022

I can never thank you enough for your kind help. I used this app to help me do. I really like it. We had a lot of help. Thank you :)

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 8, 2020

Great app with 10/10 support. Setup support given and complete while I finished a coffee. Very quick.

Using app

About 3 years

Total reviews

8

Average rating

4.8

Developer Reply

Hello there! I so appreciate you taking the time to share your experience with our app and we are thrilled to hear that you satisfy with our app and our support team. We will not be able to stand in this market for this long without customers like you. If you have any questions or need assistance from us, we're more than happy to support you.

5 / 5 Share

June 9, 2020

The app does exactly what I needed. The support team was patient and helped me a lot for the configuration. I highly recommend!

Store

Tresk

Using app

7 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello there, Thanks so much for choosing our Request A Quote app even though you have a lot of options out there. Trying to help customer as much as we can is always on top of our priority. Feel free to let us know if there is anything we can ever do to assist you further.

5 / 5 Share

May 6, 2020

Not only are the features of the app exactly what we were looking for but the support we received from the developer from fantastic! They went above and beyond and I can't recommend highly enough. We are using on our mobility products website to manage customer quote requests and it works really for us.

Using app

2 days

Total reviews

8

Average rating

5.0

Developer Reply

Hi there! I so appreciate you taking the time to share your experience with our Request a Quote app, and with our support as well. It is customers like you that help keep our lights on, and we couldn't be more grateful to see you with us. Thank you again for your honest feedback.

5 / 5 Share

June 14, 2021

This is one of the few create a quote (draft order) apps that actually allows a custom shipping quote to be added for a customer before processing. The system is intelligent, well structured, and works in every functioning detail. The customer support is A+++ grade. Best IT support in the world, with a very positive can do attitude to helping install and test the app. A HUGE problem solver and very useful integration, Available all hours of the day via Facebook messenger for assistance, Thank you Omega!!!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello there! The team here at Omega is thrilled to hear such good feedback from you. We are always grateful to customers like you who help us to improve our level of service. We will continue our efforts to meet your requirements and expectations in the future as well. Please feel free to contact us if you need our support.

5 / 5 Share

Oct. 11, 2019

Great app, easy to setup and easy to use. Installed in minutes, and customers love it.

Using app

About 5 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 3, 2019

Great App, and the customer service is great they set up the entire app for me , it took a while because I ask for some personalized tweaks but it was set up correctly and works fine now 10 stars

Using app

1 day

Total reviews

4

Average rating

5.0