All reviews

Rating Breakdown

  • 5
    91% (514 ratings)
  • 4
    6% (35 ratings)
  • 3
    1% (3 ratings)
  • 2
    1% (4 ratings)
  • 1
    2% (10 ratings)

Reviews with Text

  • 96% (545)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 30, 2026

SA Request a Quote support was excellent. We had a setup issue and their team responded quickly, walked us through the fix, and made sure everything was working properly. The problem was resolved fast and the app is now running exactly as expected. Highly recommend for both the app and the support.

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 29, 2026

Excellent app, very intuitive, with a beautiful design that perfectly matched our theme. The support service is excellent; they helped with the customization quickly and efficiently.

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 29, 2026

Excelente atención y servicio, tuve un pequeño problema y me lo solucionar en menos de 1 hora. Recomiendo muchisimo SA Request Qoute

Store

Mi tienda

Using app

About 10 hours

1 / 5 Share

Jan. 28, 2026

The app itself is solid, but the communication with Lyla is extremely frustrating. I initially contacted support with a question and she helped right away. She immediately asked for a review, but I didn’t have time to leave one because I was still in the middle of setting up the app on my site. When I returned to the chat to ask for additional help, I was completely ignored. I sent multiple follow-up messages and received no response at all. It feels like I was simply ghosted. Her icon is green and shows shes online receiving my requests for help but no response. Very frustrating to be ignored when setting up this app.

Using app

About 2 hours

Total reviews

1

Average rating

1.0

Developer Reply

First of all, I’d like to sincerely apologize for the bad experience you had with our app. We’re truly sorry that we couldn’t assist you in a timely manner, and we completely understand how frustrating that must have been. At the time you reached out again, it was unfortunately outside of our support working hours (our night-shift starts from 6:00pm to 2:00am), so our team was already offline. That said, this is not an excuse - we genuinely regret that we weren’t able to get back to you sooner. If possible, we would really appreciate the opportunity to support you again and help resolve any remaining concerns. Please rest assured that we never intended to ignore your request/issue. Your experience truly matters to us. Once again, I’m very sorry for the inconvenience caused, and I sincerely hope you’ll consider giving us another chance to assist you properly.

5 / 5 Share

Jan. 21, 2026

Great Support. Joanna was wonderful with us and helps us in everything we need. The app is great.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 21, 2026

Excellent app with outstanding customer support! This app works exactly as expected and is very easy to use. The request-for-quote functionality is smooth and reliable, and it has helped us manage customer inquiries more efficiently. What really stands out is their customer support — the team is extremely responsive, helpful, and professional. Whenever we had a question or needed assistance, they resolved it quickly and patiently. Overall, a very well-built app with great performance and top-notch support. Highly recommended for anyone looking for a reliable quote solution on Shopify!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 20, 2026

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 20, 2026

Request a Quote app has the best customer service I’ve ever experienced. I had an urgent issue where prices were still showing on product and collection pages. Haley jumped on it straight away, arranged collaborator access, and had their developer fix it fast. Then a new issue popped up with variant behaviour and add to cart. They fixed that just as quickly. After that, I asked for a couple of custom tweaks to match our theme, including the quote form font and the quote button behaviour on collection pages. Again, they handled it without fuss and even provided a Loom video to confirm the changes. Every message was clear, fast, and helpful. No back and forth. No delays. Just solutions. Huge thanks to Haley for being on top of everything.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 17, 2026

The app works fantastic for our store, and the support team is fantastic! And questions we had they were able to answer very quickly and help us out. I had support from Joanna, Hazel, and Lyla and they were amazing!

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 15, 2026

An excellent app with many features and great flexibility. It does exactly what it promises and more. The support team truly stands out: quick responses, clear communication, and very helpful every time. Overall a great experience and highly recommended.

Using app

About 17 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 8, 2026

Brilliant App, we have already successfully converted.

Using app

9 days

Total reviews

5

Average rating

5.0

1 / 5 Share

Jan. 7, 2026

as des gros bogue depuis un moment

Using app

Over 5 years

Total reviews

2

Average rating

1.0

5 / 5 Share

Jan. 6, 2026

fantastic way to add a request a quote feature to our store. fairly simple to setup. the admin email notifications are great since we do not monitor the site 24/7.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 6, 2026

Service was very quick and resolved all my issues!

Store

GarTess

Using app

About 14 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 6, 2026

Amazing support, they always reply fast and help

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 5, 2026

親切に対応してもらえました。即時翻訳されるので日本語でも問題なく会話が可能です。本当に助かりました。ありがとうございます。

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 2, 2026

Awesome!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 18, 2025

This app is a great way to allow custom items in our catalog to be quoted on instead of being directly sent to the checkout. The company was also fantastic to work with and provided the additional changes I needed to integrate this app with our website.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

4 / 5 Share

Dec. 17, 2025

Store

ALLdata

Using app

3 months

Total reviews

2

Average rating

4.0

5 / 5 Share

Dec. 12, 2025

Awesome support – super fast reply!

Using app

About 2 months

Total reviews

2

Average rating

4.5