All reviews

Rating Breakdown

  • 5
    91% (535 ratings)
  • 4
    6% (36 ratings)
  • 3
    1% (4 ratings)
  • 2
    1% (4 ratings)
  • 1
    2% (10 ratings)

Reviews with Text

  • 97% (569)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 2, 2026

Incredible responsiveness and support from Haley Richardson. I emailed her after hours and she got back to me promptly then quickly understood my issue and resolved everything within a couple hours. I will definitely be requesting her for any and all support in the future, thank you Haley!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

March 26, 2026

thanks for the great support! especially Hazel from Samita gave us a great support! KEEP up the great work!

Using app

About 16 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 26, 2026

Using app

40 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

March 25, 2026

The APP is working great all functions we need for the Request a Quote the app can provide. The thing we like the most is the support team's fast responses when you reach out to them

Store

LUUS

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 18, 2026

Super quick support! had troubles with the quote form submission, i messaged the live support, they answered right away and fixed the problem in less than 30 minutes! one of the best shopify apps i have installed with 5 star service

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

March 13, 2026

Very useful quoting app. Support team are quick to respond to queries.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

March 13, 2026

Thank you to Joanna for her swift response and assistance in resolving an issue I encountered with the form builder. I truly appreciated her prompt support and guidance in helping me address something I was unsure about. Excellent customer service.

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 12, 2026

簡単に自動見積もりボタンを実装することができました。 日本語での設置もアプリ内で文言を変更するだけで簡単です。 また、問題発生時のサポート対応が迅速で助かりました。

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 12, 2026

An excellent plugin with powerful functions. It has helped us solve many problems. The customer service representative Haley is very enthusiastic and professional, and has provided us with great assistance!

Store

RELX

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 11, 2026

We have been using the SA Request a Quote app on our Shopify Plus store and we are very pleased with both the functionality and the support behind it. The app is reliable, easy to configure, and integrates smoothly with our workflows, allowing us to manage quote requests from customers in a clear and efficient way. What truly makes the difference is their customer support team. They are highly professional, proactive in suggesting solutions and improvements, and extremely responsive whenever we face specific needs or urgent situations. Every requested adjustment has been handled with great care and remarkable punctuality, often exceeding our expectations in terms of speed and precision.

Using app

8 days

Total reviews

17

Average rating

5.0

5 / 5 Share

March 11, 2026

Samita’s apps have been very helpful in solving our complex audience requirements. Haley from the Samita team is always responsive and proactive in helping us find the right solution.

Using app

About 2 months

Total reviews

6

Average rating

5.0

3 / 5 Share

March 21, 2026

Good app for simple shops and easy to get started with. However, for more complex or multilingual shops, several important issues appeared: PDF formatting is still incomplete, translations are inconsistent, taxes and shipping are not displayed correctly, and the quote workflow is unclear in some areas. Support was helpful at first, but response times slowed down over time. Unfortunately, I cannot recommend it for more advanced setups at this stage.

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 5, 2026

Just starting out with the app and the customer support has been top tier! Response time for small fixes is incredible.

Store

My Store

Using app

3 months

5 / 5 Share

March 4, 2026

Fast technical support! Still learning how to use it now.

Using app

4 days

Total reviews

4

Average rating

5.0

4 / 5 Share

March 2, 2026

We tried several other quoting apps and this one had the majority of functions that we needed. There are some limitations but it works better than all the other apps we tried. The support has been very helpful and quick to respond to issues.

Using app

6 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Feb. 28, 2026

great app very useful I think they are great team helping out if ever needed, works best for shopify on custom estimate and quotes! Thanks Haley!

Using app

Over 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 21, 2026

They responded quickly and fixed my problem.

Store

LVBLSD

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 17, 2026

Great app! Easy to use and quite effective. The customer support is top tier!

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 13, 2026

I had a great experience working with Haley. She was clear in her communication, organized, and very supportive throughout the entire process. Her guidance and timely feedback made the work smooth and efficient. I truly appreciate her cooperation and professionalism, and I look forward to working with her again.

Store

Pialisa

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 11, 2026

Väldigt duktig och trevlig support när man behöver

Using app

About 1 year

Total reviews

2

Average rating

5.0