All reviews

Rating Breakdown

  • 5
    91% (496 ratings)
  • 4
    6% (34 ratings)
  • 3
    1% (4 ratings)
  • 2
    1% (4 ratings)
  • 1
    2% (9 ratings)

Reviews with Text

  • 97% (528)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 15, 2023

Great customer service, quick to respond and quick to resolve issues!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 13, 2023

Best support of any app we have used. Soooo helpful and fast.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 11, 2023

Great support team!! Thank you for helping me with my store needs :)

Using app

17 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 8, 2023

Thanks to the excellent customer service, I was able to build my shop just the way I wanted! Fast and friendly. Thanks again to the whole team for your support :)

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 7, 2025

We use this app for quite some time and it helps a lot to grow our business. The functionality and configuration options really allow us to tailor the module to our needs. We also appreciate the very quick and friendly support in case of minor hickups. They are fixed immediately.

Using app

Almost 2 years

Total reviews

3

Average rating

4.3

5 / 5 Share

Aug. 25, 2023

Works great. Team very helpful when you ask them for help. So if you struggle, ask for help. It's awesome.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 23, 2023

Appreciated being able to work directly with the developers on this app to make updates and customizations that fit with my business model that the app was scratching the surface on initially. I also appreciated the quick communication style and overall follow up.

Using app

11 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 22, 2023

Just installed this App and started the trial. But I have a good conversation with Supporter Emma. They have a very quick response when I asking any questions.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 16, 2023

Very happy with this app. The customer service is excellent and handles issues right away. They got back to me quickly and fixed issues within 1 day.

Using app

Over 3 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Aug. 16, 2023

This app and its team are incredible. Emma and Kenny have been very helpful in sorting out any issues and the developer team is able to customise to your specific needs. The app itself has a lot of useful features and a friendly UI. I would recommend this app to anyone looking to install a quote system on their website.

Using app

9 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 12, 2025

We've been using this app for a few years and now have just added it to a new store. I was struggling to find a setting to change a colour and popped a quick message into the chat box, within 10 minutes we'd worked through the problem and the app was ready to go. Fast and effective support - very happy.

Store

Arkivio

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 1, 2023

Amazing apps and the team at Globo provide outstanding incredible support! I have needed a lot of extra support and the team has responded ASAP, as well as providing a high-quality support service. BEST SUPPORT TEAM EVER!

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

July 26, 2023

Works well and when we did have an issue after an update, their support were quick to respond and resolved the issues.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 18, 2023

The support is great, and the plugin is excellent. Overall completely satisfied. They definitely deserve 5 stars.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 14, 2023

Great app, works really well and has streamlined how our customers ask for quotes. We had some minor issues with how the app interacted with another app, but their developers were quick to solve the issue. All in all pretty happy and will continue to use the app.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 6, 2023

I do use the contact form and request quote apps on our store, they work well, and we are happy with the customer support they provide when we have an issue; they keep you informed on the progress and make sure they get feedback from us before they close the issue ticket, My self I highly recommend both apps and Globo services to their customers.

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 5, 2023

The app says exactly what it does. The Support team is great and quickly fixes issues. I am happy to showcase this app to my clients and will be referring future clients to this app as well.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 29, 2023

excelent customer service! They really help us with all the problems and questions that we had and they really answer really fast

Using app

12 days

Total reviews

5

Average rating

5.0

5 / 5 Share

June 26, 2023

I contacted the support team about the features I needed. They responded very quickly. And the support team was able to fulfill our requirements within a few days. If you have any questions about this app, please contact the support team. They will get back to you quickly.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 22, 2023

Excellent service! Toutes les applications de Globo offrent un très bon service, n'hésitez pas à faire affaire avec eux. J'ai 3 applications avec eux.

Using app

6 months

Total reviews

4

Average rating

5.0