All reviews

Rating Breakdown

  • 5
    90% (488 ratings)
  • 4
    6% (35 ratings)
  • 3
    1% (5 ratings)
  • 2
    1% (3 ratings)
  • 1
    2% (12 ratings)
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5 / 5 Share

June 29, 2021

Great app! Even better customer service. Does everything we were looking for and super easy to use. We asked for their team to do a few customizations for us, they were quick to follow up.

Using app

Over 2 years

Total reviews

7

Average rating

4.3

5 / 5 Share

Aug. 15, 2024

8/15/2024 - I'm increasing the star rating to 5 and adding to this last review from 2020. Excellent support by the app team and I would like to mention Haley who provided us with support lately. We are preparing to install an update to our theme and the Samita team provided very quick support and has implemented all the improvements we asked for with clear and fast communications and perfect implementation. This app has served us loyally for the past few years and is recommended for any store that all or part of its business is done via quotations. Older review 2020: Globo request a quote is an excellent and reliable app. It's the only app that allows to hide the prices and change the add to cart button to a request a quote button. The email communications with customers are solid and reliable. With the excellent and very responsive support from Emma and her team, we were able to customize the buttons and pop up message to our own style and also the email templates to the customers and those we get. The app also allows the customer to add files to their requests. The only reason that I'm not giving the app 5 stars rating is because it is not fully integrated with the Shopify customer list and when we convert a request for a quote to a draft order we need to enter again the customer's information to the draft quote. This takes extra time. Should it be integrated with the Shopify customer database would also allow for our marketing system to add the new customer to its list. This app and its support team is highly recommended by us!

Using app

Over 5 years

Total reviews

11

Average rating

4.9

5 / 5 Share

Oct. 27, 2020

I've appreciated this app so far. I wanted a number of design tweaks to help it flow with my site – it would be convenient if the app was slightly more customizable, but Emma was responsive to my questions/adjustments and completed my requests within 24hrs typically. I would definitely recommend!

Store

Meekara

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 15, 2020

So far I am impressed - The app does exactly what I need it to and when I emailed them for support regarding a feature that was not working as I wanted it to, they fixed this very quickly! No complaints here :)

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 14, 2020

The app is simple to use and perfect for what we needed. Most importantly their support team is amazing! We had issues installing the app with our custom theme. We contacted their support team and they fixed our issues within a few hours!! I we are only using the free version at this stage too. Highly recommend the Globo teams and this app.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 4, 2022

Helpful team! Processed requests as needed. Emma helped change various integrations as they popped up. Overall, very easy to use App!

Using app

About 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 25, 2020

Perfect app, perfect staff! Not necessary to know anything. They will handle what you need. Write them and settle back.

Store

Axdent

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 22, 2020

Great customer service, quick, was able to help me with the customization options I needed for my site.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 31, 2024

Haley was very helpful and my issue was resolved very quickly. Thank you for your prompt assistance. Wish you and the team the very best!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 28, 2020

Globo is one of the best apps. Very good and helpful support. Thanks for Emma and Sarah. We recommend applications.

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 24, 2020

fast and reliable support on get the app working with a custom theme. so if you have a theme that has a lot of place that need products to hide price and add to cart. it is possible to get the app to be configured for it.

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 21, 2020

This app has great features & great support. Super-fast, and helpful support team. Thanks for installing the app.

Store

B-OX

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 19, 2020

Great app, Great Support! That’s what I needed. This app have great features & great support. I had a small issue and the support resolved it within a minutes!

Store

MOIRE

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 12, 2020

excellent customer service, they integrated this app into my new theme and adjusted the position of the button on the product page as requested, very quick and efficient. Shout out to Helen who was my contact. Would highly recommend.

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 11, 2020

I needed Globo Request a Quote to have one more small feature. The support team fulfilled my request in a timely fashion without charge. Thank you!

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 8, 2020

We used the app to create a Wish List for a Luxury Holiday Homes site. Does exactly what is required and the support is excellent (thank you Helen). Highly recommend the app and the Globo team. Give it a try.

Using app

About 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

July 31, 2020

We've been using this app for a few months now and are very happy with it. It's customizable and easy to use.

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 30, 2020

This app functions very well by allowing you to remove the 'Add To Cart' and add a 'Get A Quote' button which takes you to a customizable form that looks clean. The support team is very responsive, I had some additional questions and needs and Helen was very quick to make any changes. Would highly recommend this app!!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 15, 2020

I enjoyed using the free version. When i encountered a problem with the admin email address, the support team responded to my feedback.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 2, 2020

I struggled to get the button to integrate onto the featured product, but I reached out to support, and they assisted me within a few hours. Really cool. Thanks folks

Using app

2 months

Total reviews

1

Average rating

5.0