All reviews

Rating Breakdown

  • 5
    91% (493 ratings)
  • 4
    6% (34 ratings)
  • 3
    1% (4 ratings)
  • 2
    1% (4 ratings)
  • 1
    2% (9 ratings)

Reviews with Text

  • 97% (525)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 1, 2020

Fantastic support. Helped me fix some custom coding I was working on to implement their app with my style. They adjusted their code in our store without asking for a single dollar! The app performs fantastic and does what we need! I highly recommend this app!

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 27, 2020

I have tried one of the quote app in Shopify and it didn't work well with another filter app; but this app manage to do so. Not only that, their support is responsive and prompt. They also manage to update their app to match with our theme seamlessly. However, they need to be more careful next time when doing testing and also ensure that they remember to revert the settings after they are done (because we are already live... I nearly had a heart attack). Other than that, I would use them again if I am setting up another store!

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 29, 2021

We have a company that custom builds most of our products and we needed a robust quoting extension. The biggest feature for Globo Request a Quote is the "Quote Cart". Most quoting apps submit one quote per product and many of our customers choose several products and then need one large quote. The form also allows us to collect all of the information we could possibly need to quote them accurately (deadlines, file uploads, etc). The other big reason we chose this app is because it integrates with Bold Product Options and when we encountered a compatibility issue, the Globo team didn't hesitate to fix it and now everything is working perfectly. We couldn't be happier and will definitely look at the rest of Globo's extensions to see what else we can integrate into our store. 2021 Update: This is by far one of the best app support teams out there. They are extremely responsive in addressing any issue no matter how small, and always provide a rapid resolution to your request. Thanks again to Emma, Joel, and their entire team for keeping their support service top notch! We'd highly recommend any app developed by this team.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your lovely words. 🥰🥰🥰 Our team are definitely happy with your words. Don’t hesitate to contact us if you have any questions or suggestions. I’m feel free to help you Helen

5 / 5 Share

Jan. 19, 2020

Thanks to Emma and the team, Very quick response and service. And accurate solutions for the needful.

Using app

About 1 year

Total reviews

9

Average rating

3.7

5 / 5 Share

Jan. 14, 2020

The app is very simple and easy to setup. Although it was missing some features that we wanted, Helen was able to implement these features quickly. Their customer support is excellent and I highly recommend this app.

Using app

7 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 10, 2020

First off, the app is amazing. Simple, useful and effective. I think the only thing better than the app is the customer service. The team is super responsive and very helpful!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review!! happy to help! 🥳

5 / 5 Share

Dec. 19, 2019

Globo Request a Quote is a very useful tool for our B2B marketing especially the design of quote cart. Thanks much for Emma and her team's help for customizing the interface.

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 3, 2019

Globo customer service is amazing to work with. They are responsive and always available. We are currently using 2 of the apps and are very happy. This organizes the quotes for us and gets the job done very simply. Its visual interface is simple and easy to figure out for the customer.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 20, 2019

App is easy to use, functions well. The support team themselves are very efficient, very attentive, and quick to respond and solve issues. Very impressed!

Using app

20 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 12, 2019

Globo are literally the most attentive, concise and efficient app developer I've come across in 6x years of using Shopify! Our Quoting system is impeccable, they went above and beyond in helping us set up and i' m thoroughly looking forward in working with Globo - we're on the highest price plan and have been thrilled with all their efforts so far. Thank you Helen and team :)

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 30, 2024

This app is saving my life. The chat assistant was super fast and kind. Although my situation is an unusual one, they proposed some advanced assistance. That is very much appreciated.

Store

DEBRICO

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 17, 2019

Good app easy to custom, it works great and if you have to do special design their support can do it with no pb, thks a lot guys!

Store

Welkit

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 16, 2019

We can only say good things about this app and the Globo team. The app is extremely flexible out of the box but the team at Globo has been incredible at helping us with some custom features required and super quick at replying to all our contact and support requests! Highly recommended app if you want a custom Quote request feature.

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 26, 2019

This app is a great addition to any website, it easily and stylishly adds an entire dedicated section (page) just for quotes; really gives a quote the attention it deserves. After installing and setting up a form on their awesome new form editor, there was a feature that I needed added. I promptly got a response from them and they asked for some more details, access, and just like that the feature was added. Shout out to Emma! Fantastic app and for a good price too, thanks guys! Side note, some possible additions to improve usability could be as follows: - Choose between half and full width entry boxes - Have only placeholder text in entry boxes (no name) - Perhaps some custom CSS fields Not an issue, just some ideas

Store

GSL Fab

Using app

About 2 months

Total reviews

4

Average rating

4.8

5 / 5 Share

Sept. 6, 2019

I was having problems with coding, can't figure out how to do it. The support team are very helpful and help out me with the coding and solve the problem instantly.

Using app

28 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 6, 2019

After trying a few other apps, this app is by far the best! The app features are great and easy to use. The best part of having this app is the support they give you. I had an issue with my theme code liquid and snippet files because of another app similar to this one and the team at Globo assisted me all the way through it and they are friendly to talk to. They do genuinely care. Thank you Helen!!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 12, 2023

Works really well. This app is a great way to allow customers to request a quote for products that you can supply but maybe don't have in stock for immediate dispatch or for products that are customisable or made to order, the prices may vary so you can also hide the price with this app. It's also good to allow customers to request a quote for larger quantity orders where a discount may be given. I had some technical questions and the support has been fast and outstanding. Thanks!

Using app

Over 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

July 9, 2019

I struggled to get the app to work on my site and they assisted me within 10 minutes. Great customer service!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 25, 2022

Excellent Support team !!!! Perfect ... this APP solved an old problem of our shop because we have products with prices and others without ! I also appreciate the support provided by Emma ... in a short time resolved all the bugs guedeslopes.pt

Store

AGL

Using app

Over 3 years

Total reviews

12

Average rating

5.0

5 / 5 Share

Nov. 14, 2019

I have been using the app since two years ago in 3 websites and the app works great, my customers are more active in my webpage due is easily to them to add them to the quote. The support is awesome, they answer me right away and help with all of my questions and requests. Very satisfied we are at the company with them.

Using app

8 months

Total reviews

2

Average rating

5.0