SA Request a Quote, Hide Price
All reviews
An excellent plugin with powerful functions. It has helped us solve many problems. The customer service representative Haley is very enthusiastic and professional, and has provided us with great assistance!
We have been using the SA Request a Quote app on our Shopify Plus store and we are very pleased with both the functionality and the support behind it. The app is reliable, easy to configure, and integrates smoothly with our workflows, allowing us to manage quote requests from customers in a clear and efficient way. What truly makes the difference is their customer support team. They are highly professional, proactive in suggesting solutions and improvements, and extremely responsive whenever we face specific needs or urgent situations. Every requested adjustment has been handled with great care and remarkable punctuality, often exceeding our expectations in terms of speed and precision.
Samita’s apps have been very helpful in solving our complex audience requirements. Haley from the Samita team is always responsive and proactive in helping us find the right solution.
Good app for simple shops and easy to get started with. However, for more complex or multilingual shops, several important issues appeared: PDF formatting is still incomplete, translations are inconsistent, taxes and shipping are not displayed correctly, and the quote workflow is unclear in some areas. Support was helpful at first, but response times slowed down over time. Unfortunately, I cannot recommend it for more advanced setups at this stage.
Just starting out with the app and the customer support has been top tier! Response time for small fixes is incredible.
Fast technical support! Still learning how to use it now.
We tried several other quoting apps and this one had the majority of functions that we needed. There are some limitations but it works better than all the other apps we tried. The support has been very helpful and quick to respond to issues.
great app very useful I think they are great team helping out if ever needed, works best for shopify on custom estimate and quotes! Thanks Haley!
They responded quickly and fixed my problem.
Great app! Easy to use and quite effective. The customer support is top tier!
I had a great experience working with Haley. She was clear in her communication, organized, and very supportive throughout the entire process. Her guidance and timely feedback made the work smooth and efficient. I truly appreciate her cooperation and professionalism, and I look forward to working with her again.
Väldigt duktig och trevlig support när man behöver
I was assisted within a minute by Hazel, who was on it, professional and helped me with all my queries quickly. This really makes using apps like this a breeze and worthwhile when you have such helpful assistance in a time of need. Thank you
Its been fantastic working with this App. Even within the limitations of the coding, support was able to maximise its functionality, tweak some specific requirements for us and get it all working smoothly. Support was quick to respond and super helpful! Keen to keep working with this one.
The app is easy to use and quick to set up. It allows customers to send quote requests smoothly and without confusion. The support behind the app is awesome. The few issues we had were fixed immediately.
Great app! It does exactly what it is intended to do. I had an easy time installing and editing it. I came across a small hurdle, and Haley from support was very quick in resolving the issue. Big thanks to the SA team!
Excellent app, very intuitive, with a beautiful design that perfectly matched our theme. The support service is excellent; they helped with the customization quickly and efficiently.
Excelente atención y servicio, tuve un pequeño problema y me lo solucionar en menos de 1 hora. Recomiendo muchisimo SA Request Qoute
The app itself is solid, but the communication with Lyla is extremely frustrating. I initially contacted support with a question and she helped right away. She immediately asked for a review, but I didn’t have time to leave one because I was still in the middle of setting up the app on my site. When I returned to the chat to ask for additional help, I was completely ignored. I sent multiple follow-up messages and received no response at all. It feels like I was simply ghosted. Her icon is green and shows shes online receiving my requests for help but no response. Very frustrating to be ignored when setting up this app.
First of all, I’d like to sincerely apologize for the bad experience you had with our app. We’re truly sorry that we couldn’t assist you in a timely manner, and we completely understand how frustrating that must have been. At the time you reached out again, it was unfortunately outside of our support working hours (our night-shift starts from 6:00pm to 2:00am), so our team was already offline. That said, this is not an excuse - we genuinely regret that we weren’t able to get back to you sooner. If possible, we would really appreciate the opportunity to support you again and help resolve any remaining concerns. Please rest assured that we never intended to ignore your request/issue. Your experience truly matters to us. Once again, I’m very sorry for the inconvenience caused, and I sincerely hope you’ll consider giving us another chance to assist you properly.
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