All reviews

Rating Breakdown

  • 5
    90% (487 ratings)
  • 4
    6% (35 ratings)
  • 3
    1% (5 ratings)
  • 2
    1% (3 ratings)
  • 1
    2% (12 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 6, 2023

They worked continuously to resolve my problem. The issue was quite challenging and did take several days, however they stuck with it, even with opposite time zones. To resolve my issue to make our business flow better.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 6, 2023

Very good and friendly service, especially from Haley. Helpful app as well. Satisfied

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 5, 2023

This app does exactly as it says it does and more, I customized some features to suit the needs of our Shopify store. When you need customer support, they rate 5 STAR +, Haley went above and beyond to get my issue resolved and helped me to customize features within the app. I highly recommend this app, if you need customers to Request a Quote get this App!! Thank you, Haley!!

Using app

3 months

Total reviews

7

Average rating

4.9

5 / 5 Share

Dec. 4, 2023

Great support!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 4, 2023

Amazing customer service. Haley helped me set up and customise the app to begin with, getting everything sorted super quickly. Would highly recommend.

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 30, 2023

Emma from support was amazing. She helped me with all my questions and was extremely patient and as professional as can be. She deserves a raise :) The app is great, exactly what we need.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 29, 2023

Muy buena aplicación, fácil de usar y de personalizar. Además el equipo de soporte es muy bueno, y te ofrecen apoyo en caso de que tengas algún problema con la app.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 23, 2023

very good service and support team thank you Emma

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2023

Very fast service and everything is done fast

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 18, 2023

Best application for quote request and product variant. I had a problem on the integration with the other app ( product variant ) and they helped me so hard. They working hard for have the exact result i needed. Actually i just can say you can go with this app for sure if you need it ! GOOD SUPPORT ! Thank to EMMA ( support team ) ♥

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 15, 2023

Emma is the best!!! This is the best support I've seen so far. We've tried other plugins and their support always keep us waiting. I reach out to G:Request and I was surprised by how swift and quick they responded, Emma was so polite and gentle with us We appreciate your help!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 8, 2023

I just downloaded this app for my store. Set up was super simple and it didn't interfere with any other coding or apps I had already installed. When I ran into an issue, the support team was very responsive and helped me fix my issue right away. I am excited to continue using this app and would recommend it!

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 6, 2023

The support team was fantastic! I needed a coding change for the unique requirements of my store and they took care of it all very quickly and provided a solution that was even better than I had hoped for!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 6, 2023

Amazing support!!!

Store

ARTEM

Using app

22 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 2, 2023

I had a minor problem with the app but within 10 minutes it was fixed by Emma. Thanks a lot, great service.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 2, 2023

Exceptional customer support from this company. Emma was not only highly responsive but also incredibly helpful.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 1, 2023

I'm pleasantly surprised by the excellent service from the Globo App team. They responded quickly and solved my issues within 24-48 hours. The app is also top-notch. Thanks for your great support!

Store

LAMO

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 31, 2023

Fonctionne très bien ! Le support est très réactif pour l'adapter aussi à vos besoins. Rien à dire pour l'instant.

Store

NOVINEA

Using app

17 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 26, 2023

The previous app we were using had made some changes that made it no longer useful for us, so we switched over to this app and have been very pleased with it so far. The system is easy to navigate and they make the set up process super easy. Customer support has been great to work with as well.

Using app

About 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 11, 2023

Very prompt and helpful service by Emma on resolving some configuration troubleshooting before we went live.

Using app

2 months

Total reviews

2

Average rating

5.0