All reviews

Rating Breakdown

  • 5
    90% (474 ratings)
  • 4
    6% (32 ratings)
  • 3
    1% (4 ratings)
  • 2
    1% (3 ratings)
  • 1
    2% (12 ratings)
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5 / 5 Share

Sept. 13, 2023

Best support of any app we have used. Soooo helpful and fast.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 11, 2023

Great support team!! Thank you for helping me with my store needs :)

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2023

Thanks to the excellent customer service, I was able to build my shop just the way I wanted! Fast and friendly. Thanks again to the whole team for your support :)

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 18, 2024

The app is very helpful to us, it is pretty flexible and can be configured to almost all needs. The support is very fast and friendly.

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 25, 2023

Works great. Team very helpful when you ask them for help. So if you struggle, ask for help. It's awesome.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 23, 2023

Appreciated being able to work directly with the developers on this app to make updates and customizations that fit with my business model that the app was scratching the surface on initially. I also appreciated the quick communication style and overall follow up.

Using app

11 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 22, 2023

Just installed this App and started the trial. But I have a good conversation with Supporter Emma. They have a very quick response when I asking any questions.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 16, 2023

Very happy with this app. The customer service is excellent and handles issues right away. They got back to me quickly and fixed issues within 1 day.

Using app

Over 3 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 16, 2023

This app and its team are incredible. Emma and Kenny have been very helpful in sorting out any issues and the developer team is able to customise to your specific needs. The app itself has a lot of useful features and a friendly UI. I would recommend this app to anyone looking to install a quote system on their website.

Using app

About 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 13, 2023

Using this APP 3 months, that is the best one for B2B business, the service is good, when the theme updated, we may need to fix any problem, but the customer service is fast response and helped me for the problem. Now all working good. 5 stars for this APP, highly recommend!!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 7, 2023

We have the basic subscription and found the app to have a good amount of options for customisation, easy to navigate and easy to implement colour and look edits. I reached out to support on a Friday afternoon and by Monday morning our issue was resolved. This is our second app from the Globo team and their support is always quick and responsive. Very happy and highly recommend.

Store

Arkivio

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 3, 2023

The app is fairly intuitive to set up. The only area I feel qualifies for enhancements are the in-app customization options. However, anything that I could not customize from the UI, the app support team stepped in quickly to assist. Best app customer service I have received thus far.

Store

ITNXL

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 1, 2023

Amazing apps and the team at Globo provide outstanding incredible support! I have needed a lot of extra support and the team has responded ASAP, as well as providing a high-quality support service. BEST SUPPORT TEAM EVER!

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

July 26, 2023

Works well and when we did have an issue after an update, their support were quick to respond and resolved the issues.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 19, 2023

The customer support is awesome, I had some minor issues when it came to hiding the prices and they were very quick to respond and sort out and fix the problems, they also followed up to make sure everything was working as it should be. I can not be happier with this app and the people who support it.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 18, 2023

The support is great, and the plugin is excellent. Overall completely satisfied. They definitely deserve 5 stars.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 14, 2023

Great app, works really well and has streamlined how our customers ask for quotes. We had some minor issues with how the app interacted with another app, but their developers were quick to solve the issue. All in all pretty happy and will continue to use the app.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 6, 2023

I do use the contact form and request quote apps on our store, they work well, and we are happy with the customer support they provide when we have an issue; they keep you informed on the progress and make sure they get feedback from us before they close the issue ticket, My self I highly recommend both apps and Globo services to their customers.

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 5, 2023

The app says exactly what it does. The Support team is great and quickly fixes issues. I am happy to showcase this app to my clients and will be referring future clients to this app as well.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 29, 2023

excelent customer service! They really help us with all the problems and questions that we had and they really answer really fast

Using app

12 days

Total reviews

4

Average rating

5.0