Retail Barcode Labels

Hi there! Thank you so much for sharing this feedback! I completely understand that being able to use a Brother label printer would be a helpful option to have. I have passed that feedback along to our development team, and really appreciate you flagging this! In the meantime, you might be able to use your current printer by selecting a label template option that most closely matches the dimensions of your Brother labels. And please do feel free to reach out to our Retail support team via https://shopify.link/vRn if you have any further feedback you'd like to share, at any time. Thanks so much! - Natasha, Shopify Support

Hi there! Thank you so much for sharing this feedback! I completely understand that being able to print your labels correctly with your Dymo 550 label printer is super important. The 1" x 1" labels are supported for use with the app, however, they do have a maximum of 6-8 digits allowed due to their size. That information and some steps you can take to optimise printer settings for the best printing results can be found through this link: https://help.shopify.com/en/manual/sell-in-person/hardware/barcode-printer/retail-barcode-labels#supported-label-sizes. We also have a resource with some print quality troubleshooting steps for that specific printer model which you can try, through this link: https://help.shopify.com/en/manual/fulfillment/fulfilling-orders/shipping-labels/label-printers/dymo-labelwriter-550-series. If you are still encountering issues, please do feel free to reach out to our Retail support team via https://shopify.link/vRn so we can see if we can establish the root cause of the issue and fully resolve this for you. Thanks! - Natasha, Shopify Support

Hi there! Thank you so much for your feedback! You should absolutely be able to remove price information from a label template, and I completely understand your need for this option. To do so, just pop into the template you will be using, untick the **Price** field on the label preview and then click **Save template**. You can then print your labels as normal with that edited template. If you are already doing so and the issue persists it would definitely be worth reaching out to our Retail support team via https://shopify.link/vRn so we can see if we can establish the root cause of the issue and fully resolve this for you. Thanks! - Natasha, Shopify Support

¡Hola! ¡Muchas gracias por tus comentarios! La aplicación ofrece funciones de personalización. Por ejemplo, puedes añadir y reordenar campos de etiqueta específicos según sea necesario. Sin embargo, las opciones disponibles varían según el tamaño de la etiqueta: las etiquetas más pequeñas tienen menos opciones de personalización debido al espacio. Si buscas alguna personalización específica que no esté disponible, puedes editar tu respuesta aquí con el contexto o contactar con nuestro equipo de soporte de Retail a través de https://shopify.link/vRn para que podamos ayudarte. ¡Muchas gracias! - Natasha, Soporte de Shopify

Hi there! Thank you so much for your feedback and for flagging your issue with duplicate barcodes! When generating barcodes in the Retail Barcode Labels app you have several options to choose from; to create barcodes for all or specific products, to generate barcodes only for products without barcodes, or to replace existing barcodes with new ones. To avoid duplicates, we would advise making sure that you are definitely selecting the option to create barcodes only for products or variants that don't have barcodes yet. If you are already doing so and the issue persists it would definitely be worth reaching out to our Retail support team via https://shopify.link/vRn so we can see if we can establish the root cause of the issue and fully resolve this for you. Thanks! - Natasha, Shopify Support

Hi there! Thank you so much for sharing your feedback and rating! If you would like to share any details about which features you feel are limited and contribute to the usability issue you mentioned, and/or how we could improve the app or your experience using it, please do feel free to edit your reply here or reach out to us via https://shopify.link/vRnL so we can take a look for you and pass any feedback along to our development team. Thanks! - Natasha, Shopify Support

Hi there! Thank you so much for sharing information about this issue! When generating barcodes in the Retail Barcode Labels app you have several options to choose from; to create barcodes for all or specific products, to generate barcodes only for products without barcodes, or to replace existing barcodes with new ones. To avoid duplicates, we would advise making sure that you are definitely selecting the option to create barcodes only for products or variants that don't have barcodes yet. If you are already doing so and the issue persists it would definitely be worth reaching out to our Retail support team via https://shopify.link/vRn so we can see if we can establish the root cause of the issue and fully resolve this for you. Thanks so much! - Natasha, Shopify Support

Hi there! Thank you so much for sharing information about this issue! When generating barcodes in the Retail Barcode Labels app you have several options to choose from; to create barcodes for all or specific products, to generate barcodes only for products without barcodes, or to replace existing barcodes with new ones. To avoid duplicates, we would advise making sure that you are definitely selecting the option to create barcodes only for products or variants that don't have barcodes yet. If you are already doing so and the issue persists it would definitely be worth reaching out to our Retail support team via https://shopify.link/vRn so we can see if we can establish the root cause of the issue and prevent this from happening again. Thanks so much! - Natasha, Shopify Support

Hi there! Thank you so much for sharing your rating! If you would like to share any details about how we could improve the app or your experience using it, please do feel free to edit your reply here or reach out to us via https://shopify.link/vRnL so we can take a look for you and pass any feedback along to our development team. - Natasha, Shopify Support

Hi there! Thank you so much for sharing your feedback! The Retail Barcode Labels app does allow some customisation of the label content, including label attributes such as product title, price, barcode, SKU and custom fields, etc., but more advanced customisation may not be possible. In terms of creating barcodes, you absolutely can use your existing barcodes and just choose to print labels with the app. More information on the different workflows can be found here: https://help.shopify.com/en/manual/sell-in-person/hardware/barcode-printer/retail-barcode-labels. If you are unsure of anything or would like some guidance on what is possible, please do feel free to reach out to us at any time via https://shopify.link/vRnL so we can take a look for you. Thanks! - Natasha, Shopify Support Show less

Hi there! Thank you so much for sharing information about this issue! Generally when this issue occurs it is because an unsupported printer or label size is in use, or because the printer settings have not been optimised. You can see a list of our supported label sizes through this link: https://help.shopify.com/en/manual/sell-in-person/hardware/barcode-printer/retail-barcode-labels#supported-label-sizes. If you are using a supported label size and still encountering issues, you can find steps to optimise your printer settings here as that should help resolve the issue: https://help.shopify.com/en/manual/sell-in-person/hardware/barcode-printer/retail-barcode-labels#recommended-print-settings-for-barcode-labels. If the issue persists it would definitely be worth reaching out to our Retail support team via https://shopify.link/vRn so we can take a further look for you. Thanks so much! - Natasha, Shopify Support