Retail Barcode Labels

Hi there and thank you so much for sharing this feedback! We completely understand labels not appearing after you create them is less than ideal. Try refreshing the app page, clearing your browser cache, and switching browsers. If the issue persists, please do feel free to reach out to our Retail support team via help.shopify.com and we can investigate further for you. - Natasha, Shopify Support

Bonjour et merci beaucoup d'avoir partagé ce retour ! Je comprends tout à fait pourquoi le formatage multi-lignes serait utile, surtout pour les informations de composition obligatoires, et j'ai transmis votre feedback à notre équipe de développement concernant l'ajout de tailles d'étiquettes plus grandes pour répondre à ce besoin. Merci beaucoup d'avoir signalé ce point. N'hésitez pas à contacter notre équipe de support Retail via help.shopify.com si vous avez d'autres retours à partager, à tout moment. Merci encore ! - Natasha, Shopify Support

Hi there and thank you for taking the time to review this app. If you have any specific concerns you'd like to share with us, please do feel free to reach out to our Retail support team via help.shopify.com, at any time. We can address those issues and troubleshoot as needed. Thanks so much! - Natasha, Shopify Support

Hi there and thank you so much for sharing this feedback! I have passed your feedback on to our development team, and really appreciate you flagging this. I understand that having a streamlined workflow when printing labels is important. Please do feel free to reach out to our Retail support team via https://shopify.link/vRn if you have any further feedback you'd like to share, at any time. Thanks so much! - Natasha, Shopify Support

Hi there and thank you so much for sharing this feedback! I have passed that suggestion for a zeroing option on to our development team, and really appreciate you flagging this. In the meantime, when selecting products on the **Add products** page in the app, you can untick any you don't need labels for. That way, when you get to the next page to enter the correct number of labels you need, you won't need to remove/zero out any, as they have already been excluded. Please do feel free to reach out to our Retail support team via https://shopify.link/vRn if you have any further feedback you'd like to share. Thanks so much! - Natasha, Shopify Support

Hi there! Thank you so much for sharing this feedback! I completely understand that having the option to print barcode labels directly from the POS app would be of benefit to your business, and I have passed that feedback along to our development team. Really appreciate you flagging this! Please do feel free to reach out to our Retail support team via https://shopify.link/vRn if you have any further feedback you'd like to share, at any time. Thanks so much! - Natasha, Shopify Support

Hi there! Thank you so much for sharing this feedback! I have passed that feedback along to our development team, and really appreciate you flagging this. In the meantime, when selecting products on the **Add products** page in the app, you can untick any variants under the selected product you don't need labels for. That way, when you get to the next page to enter the correct number of labels you need, you won't need to remove/zero out any, as they have already been excluded. And please do feel free to reach out to our Retail support team via https://shopify.link/vRn if you have any further feedback you'd like to share, at any time. Thanks so much! - Natasha, Shopify Support

Hi there! Thank you so much for sharing your feedback! The Retail Barcode Labels app does allow some customisation of the label, however, I am not aware of any specific setting which can be utilised to change spacing between the currency symbol and the first number of the price. Please do feel free to reach out to us at any time via https://shopify.link/vRnL and we can look into this further with you and see if we can get that resolved for you. Thanks! - Natasha, Shopify Support

Hi there! Thank you so much for sharing this feedback! I have passed that feedback along to our development team, and really appreciate you flagging this. In the meantime, when selecting products on the **Add products** page in the app, you can untick any variants under the selected product you don't need labels for. That way, when you get to the next page to enter the correct number of labels you need, you won't need to remove/zero out any, as they have already been excluded. And please do feel free to reach out to our Retail support team via https://shopify.link/vRn if you have any further feedback you'd like to share, at any time. Thanks so much! - Natasha, Shopify Support

Hi there! Thank you so much for sharing this feedback! There was a recent change in permissions needed to use the app, and there would have been a banner requesting access to certain types of store data which you could approve to proceed. In order for us to advise further on the issue you describe with a specific feature after doing so, please do feel free to contact our support team via https://shopify.link/vRn and they can assist further. Once they have exact details, they will also be able to relay your feedback about notice given before changes are made to our development team. Thanks so much! - Natasha, Shopify Support

Hi there! Thank you so much for sharing this feedback! I completely understand how important it is to get support for that display issue you describe. Our support team should absolutely be able to assist further and work towards a resolution. You can contact our support team for chat or email support directly via https://shopify.link/vRn. Alternatively, if you use the Shopify POS app you can navigate to **Support > Contact support** there and view the Retail phone line number to call us. If you have had a previous interaction with the team in relation to this issue, please let them know the ticket number for that, if you have it to had, and they will be able to review the steps advised so far and assist further. Thanks so much! - Natasha, Shopify Support

Thanks for your feedback. This default change has changed workflows for merchants who need labels for specific variants only. Your feedback has been shared with our team, and we recognize the urgency. Thank you for bringing this to our attention. For help, visit help.shopify.com/support.

Hi there! Thank you so much for sharing this feedback! I completely understand how important it is to get support for that duplication issue you describe. You can contact our support team for chat or email support directly via https://shopify.link/vRn. Alternatively, if you use the Shopify POS app you can navigate to **Support > Contact support** there and view the Retail phone line number to call us so we can get this resolved for you. Thanks so much! - Natasha, Shopify Support

Hi there! Thank you so much for sharing this feedback! I completely understand how important it is to get support for any questions or issues you might have. You can contact our support team for chat or email support directly via https://shopify.link/vRn. Alternatively, if you use the Shopify POS app you can navigate to **Support > Contact support** there and view the Retail phone line number to call us for further assistance. Thanks so much! - Natasha, Shopify Support

Hi there! Thank you so much for sharing this feedback! I completely understand that being able to use a Brother label printer would be a helpful option to have. I have passed that feedback along to our development team, and really appreciate you flagging this! In the meantime, you might be able to use your current printer by selecting a label template option that most closely matches the dimensions of your Brother labels. And please do feel free to reach out to our Retail support team via https://shopify.link/vRn if you have any further feedback you'd like to share, at any time. Thanks so much! - Natasha, Shopify Support

Hi there! Thank you so much for sharing this feedback! I completely understand that being able to print your labels correctly with your Dymo 550 label printer is super important. The 1" x 1" labels are supported for use with the app, however, they do have a maximum of 6-8 digits allowed due to their size. That information and some steps you can take to optimise printer settings for the best printing results can be found through this link: https://help.shopify.com/en/manual/sell-in-person/hardware/barcode-printer/retail-barcode-labels#supported-label-sizes. We also have a resource with some print quality troubleshooting steps for that specific printer model which you can try, through this link: https://help.shopify.com/en/manual/fulfillment/fulfilling-orders/shipping-labels/label-printers/dymo-labelwriter-550-series. If you are still encountering issues, please do feel free to reach out to our Retail support team via https://shopify.link/vRn so we can see if we can establish the root cause of the issue and fully resolve this for you. Thanks! - Natasha, Shopify Support

Hi there! Thank you so much for your feedback! You should absolutely be able to remove price information from a label template, and I completely understand your need for this option. To do so, just pop into the template you will be using, untick the **Price** field on the label preview and then click **Save template**. You can then print your labels as normal with that edited template. If you are already doing so and the issue persists it would definitely be worth reaching out to our Retail support team via https://shopify.link/vRn so we can see if we can establish the root cause of the issue and fully resolve this for you. Thanks! - Natasha, Shopify Support