Retail Barcode Labels
Create and print barcode labels for your products
Rating
2.2
feedback
560
chart
#2
All reviews
Rating Breakdown
Review RSS Feed
Oct. 7, 2024
I’ve encountered with the Google Merchant Center integration on my Shopify store. Specifically, the GTIN (Global Trade Item Number) for my products is not syncing properly with Google Merchant Center, which has led to limited product performance and visibility.
Hi there! Thank you for taking the time to share this feedback. Our team works hard to improve our app functionality, so we’d like to look into this further for you. Can I ask if you are using the app to generate your product barcodes as well as printing them? If so, that might be part of the issue. GTINs are a unique and internationally recognised identifier that is assigned for a product, whereas the Retail Barcode Label will generate it's own barcodes. If you can provide a bit more information about how you utilise the app in relation to your barcodes and the related GTIN issue, that would be super helpful. Please feel free to add it to your current review and I would be happy to address it, if possible.
Sept. 13, 2024
THE CODES ARE INVALID, GOOGLE WILL BLOCK YOUR WEBSITE
Thank you for your review! We understand how important it is to have your barcodes work in all marketplaces you utilize. If you are referring to the GTIN in Google for your products, they are a globally unique ID number and must be obtained externally. However, you can utilize these GTIN ID's as your barcodes to be printed on the labels! You can always reach out to our support teams at help.shopify.com to assist you with this issue!
July 12, 2024
This app is an absolute joke. It has 0 support for Cyrillic alphabets, so it becomes absolutely unusable for our shop in Bulgaria. We’ve raised this to Shopify support several time over 2 YEARS, and still there is no support. Even though we are quite fond of Shopify to an extent, it often feels like the company is sloppy and not committed to maintaining and fixing their older apps.
Thanks for taking the time and sharing this feedback. If the Retail Barcode Labels app isn't able to support the alphabets for your business, then there are some third-party options that you can explore and we've got a list of them here: SKU and barcode apps (https://shopify.link/BJoA). Cheers. -Elias, Shopify Support
Sept. 5, 2024
It's just plain awful. Printing labels should be a one click and done process. This is very far away from being a functional product for brick and mortar shops. Shopify is a world class e-commerce platform. We've been flatly shocked at how empty the entire Point of Sale experience has been, and this app just personifies the entire journey. Lacks basic functionality. When we onboarded with Shopify - it never occurred to us that we should ask such absurd questions like - "does your platform have a way to print labels for products that is in keeping with the fact that we live in the year 2024?" Should have asked. Here we are after a 3-month migration to Shopify - wishing we could go back in time and know better.
Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. As we can completely understand the impact of this, I've gone ahead and shared your feedback with our developers to consider in future updates. - Blair, Shopify Support
May 12, 2024
This app is not working fine. Price section is checked but it couldnot show in label preview and in printing label
Hey, Gioiello! Thanks for reaching out. We'd be happy to learn more about the issues you are having with the app. Feel free to get in touch with us here: https://shopify.link/W8y0 - Dirk, Shopify Support
May 12, 2024
Price is not showing
Thank you for your review. If you are having trouble with the app, please contact our Support Team (https://shopify.link/JqAK). -Emily, Shopify Support
May 10, 2024
this thing is a joke...they are trying to push POS and they can even have a lable printing softward tha works half way decent. - The issue is you can not edit the font size - every thing is just placed onto one line - if you print a barcode, then scan it on the POS it doesn't go to the actual variant. It goes to the main product then you have to choose manually the variant. So we sell clothing surf products so it only pulls up the main category then you have to actually manually enter in which size or color or whatever variant you have manually.
Hi Hawaiian South Shore, thank you for your review and feedback. I am sorry to hear you've had a bad experience using the Retail Barcode Labels app for your store. If you do want some assistance with the app, or to provide more detailed feedback, we would be happy to help. You can contact our support team at anytime via the Shopify Help Center: https://shopify.link/vRnL. -Shay, Shopify Support
May 1, 2024
Terribly convoluted. Avoid it
Hi there, thank you for your review. I am sorry to hear you've had a bad experience using Retail Barcode Labels but if you do want some assistance with the app, we would be happy to assist you. You can contact our support team at anytime via the Shopify Help Center: https://shopify.link/vRnL. -Victor, Shopify Support
April 25, 2024
"Customization" is a joke. Only have two lines whether you have a barcode or not and the first line can only reference a single field. Can only show price, not compare at price?! Typical Shopify half-baked app.
Hi, there! Thanks for sharing your feedback, it's greatly appreciated. I have passed your thoughts along to our developers for consideration. Feel free to keep an eye on the Shopify Changelog (https://shopify.link/N5vR) for updates! - Greta, Shopify Support
April 24, 2024
ZERO STARS!! Do NOT waste your time. Constantly comes back with errors and will not generate barcodes. Followed all the 'fixes' suggested by support OVER and OVER and OVER and NOTHING works. This has cost me a ton of time and issues with my store.
Hi there. Thank you for taking the time to leave your feedback. I'm sorry to hear that you're experiencing some trouble with the Retail Barcode Labels app. If you haven't done so already, I'd encourage you to follow back up with our Live Support so we can take a closer look at those errors to ensure this gets resolved: https://bit.ly/2AWw5VA. - Blair, Shopify Support
April 4, 2024
Duplicates barcodes. Seems like way too many clicks to get to print the labels. **UPDATE** I am aware of the reason. This still does not help. There is no warning or notice that a barcode is duplicated. There is no option for a 13 digit barcode to avoid this. To check each barcode and manually change duplicates will take FOREVER.
Hi, there! Thank you for your review. Our app assigns barcodes to your products based on the last 8 digits of the product variant IDs. If a store has a large number of products, there is a chance that some of the variants can have the same 8 last digits, hence "duplicating a barcode" in such cases. If you would like to add a different barcode, you can do so manually within each product. Here’s our Help Center guide with more information (https://shopify.link/qKmK). Feel free to contact us here (https://bit.ly/2AWw5VA) if you need assistance with the app! - Greta, Shopify Support
March 28, 2024
VERY BAD!!! IT MESSED UP SO MANY OF MY PRODUCTS DUE TO GENERATING SO MANY DUPLICATE BARCODES...I BROUGHT IT UP SO MANY TIMES TO THEM AND IT STILL GENERATES DUPLICATES
Hi JuniorKids, thank you for your review and for your feedback. I am sorry to hear that you are experiencing this issue. There are cases where large catalogues can end up having duplicated barcodes. Our support team can help you in finding those duplicate barcodes though so you can manually update them. I recommend connecting with our live support to make this request. -Shay, Shopify Support
Feb. 23, 2024
Useless - Sometimes, this apps creates the same barcode ID for different variants. Each barcode needs to be unique. Now I understand why my inventory not always match. This should be an easy fix, but unfortunately, this app looks like the product and developer team left it.
Hi there, thank you for your review. We appreciate you taking the time to let us know the issues you've experienced using the Retail Barcode Labels app and if you have not done so already, I'd encourage you to contact our support team via the Shopify Help Center so that we can investigate this problem: https://shopify.link/vRnL. -Victor, Shopify Support
Feb. 13, 2024
Depuis la mise à jour, beaucoup de bug et on doit réinstaller l'application à répétition
Using app
4 months
Total reviews
1
Average rating
1.0
Feb. 12, 2024
HELP! The PRICE wont display in any of the labels except in the JEWELRY LABEL.
Hi there. Thank you for taking the time to leave your feedback. I'm sorry to hear that you're experiencing some trouble with Retail Barcode Labels. To allow us to investigate further, I'd encourage you to connect with our Live Support so we can take a closer look into this: https://bit.ly/2AWw5VA. - Blair, Shopify Support
Jan. 14, 2024
By far one of the worst apps I have used. In my app there is only option to create a template, no option to print bar codes for products, or a specific product. Horrible!
Hi, there! Thank you for taking the time to share your review. You can use the app to create barcodes for all products or specific products. I recommend checking out this help document (https://shopify.link/kdLk) for those steps! - Greta, Shopify Support
Dec. 8, 2023
It's understandable that product and variant names need to be truncated to fit on the label but this app does so inconsistently and even in different ways on the same print job. I've submitted tickets to Shopify but nothing has been fixed.
Hi, there. Thanks for taking the time to provide your feedback. Please feel free to reach out to us over Social Media with your ticket number so that we can ensure it is in the right hands. - Skye, Shopify Support
Oct. 26, 2023
The app and Shopify have horrible support and does not work. I switched from Quickbooks and have been trying to get a printer to work for 2 weeks. Should have gone with lightspeed. Absolutely horrible experience.
Hi, there. I appreciate your review and I'm sorry to hear that you haven't had a good experience with the app. For more help with this, please reach out to us here: https://shopify.link/vRnL. We'd love to review this with you to see what we can do to help. -Erin, Shopify Support
Oct. 26, 2023
The app creates barcodes using the last 8 digits of the variant ID. But this means that it's easy for the system to create duplicate barcodes if you have a large number of variants. This seems like such a basic requirement of a barcode system - that it should generate unique barcodes. I can't believe this is an official Shopify app and they've overlooked such a fundamental bit of functionality.
Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. We can completely understand the benefit of having that as a feature for the app. I've gone ahead and shared your feedback with our developers to consider in future updates. - Blair, Shopify Support
Oct. 17, 2023
in retail barcode scanner app i selected that sku and price should be shown and but its not showing at the time of printing
Thank you for taking the time and bringing this to our attention. If you're not seeing the prices on the labels, then you may need to add the label attributes for the prices when creating the barcode label template (https://shopify.link/rkZn). However, if the problem continues to persists, then please get in touch with us via the Shopify Help Center (https://shopify.link/vRnL) and we'd be happy to take a closer look at your account. Cheers. -Elias, Shopify Support