All reviews

Rating Breakdown

  • 5
    13% (75 ratings)
  • 4
    11% (63 ratings)
  • 3
    14% (80 ratings)
  • 2
    15% (88 ratings)
  • 1
    46% (264 ratings)
Review RSS Feed Review RSS Feed

3 / 5 Share

March 24, 2025

If you are looking for 1.18 x .78 price labels on roll, they don't offer that size.

Using app

About 1 year

Total reviews

2

Average rating

4.0

3 / 5 Share

Jan. 11, 2025

I like using this app but I hate the limitation of the label sizes. Especially, when I got a phomemo label printer and can't find the right size label to print. I have a 1.5 x 1 labels on a roll and there are no option for this size or no option for a 2.25x1 option either. I expected when click on other options there would be an option for custom but nope.

Using app

Over 1 year

Total reviews

1

Average rating

3.0

Developer Reply

Hi there! Thank you so much for sharing your feedback! You mentioned that you are using a Phomemo printer - for context, the app is designed to be used only with a compatible barcode printer models which would not include that brand. A full list of supported printer models can be found here: https://help.shopify.com/en/manual/sell-in-person/hardware/barcode-printer#supportedhttps://help.shopify.com/en/manual/sell-in-person/hardware/barcode-printer. This means that only labels supported for use with those printers can be printed from the app, which would not include a 1.5'' x 1'' size label. Full list of supported label brands/sizes can be found here: https://help.shopify.com/en/manual/sell-in-person/hardware/barcode-printer/retail-barcode-labels#supported-label-sizes. We would recommend purchasing a supported printer and label size so that you can print quickly and easily. Hope that helps and please do feel free to reach out to us at any time via https://shopify.link/vRnL if you need further assistance! - Natasha, Shopify Support

3 / 5 Share

Dec. 20, 2024

We have been using this app for over 4 years and it has worked well for us. However, in the last month it has given us so many glitches. Shopify support can't help on this one. I've spent hours on this! It's randomly reassigning barcodes to products so when we scan an item at checkout it doesn't recognize it. Manufacture barcodes that we added so we could just scan the product aren't recognized anymore. we are having to manually lookup items at checkout or just redo barcodes on 100's of items. We are a small business and don't have time for this. Hopefully this will resolve itself soon because overall it's a great app.

Using app

Almost 3 years

Total reviews

2

Average rating

4.0

Developer Reply

Hi there! Thank you so much for sharing this feedback! It would be unexpected that the app would spontaneously create it's own barcodes, however, when you are creating barcodes for new products it is possible that the existing ones can be overwritten if the *Replace any existing barcodes with new ones. If a product or variant doesn’t have a barcode yet, create a new barcode* setting is selected in the *Create barcodes for products* dialog box options. I understand that you have already reached out to our support team about this, but it might be worth us taking another look so we can establish the root cause. Please do feel free to reach out via https://shopify.link/vRnL and we can take an in-depth look for you. Thanks so much! - Natasha, Shopify Support

3 / 5 Share

Dec. 6, 2024

when new stock arrives, would it be possible to directly show which products still need to have labels printed? This is a functionality which we are missing...

Using app

About 2 months

Total reviews

1

Average rating

3.0

Developer Reply

Hi there! Thank you so much for sharing this suggestion! I can definitely see why having the option to view how many labels are needed based on stock received would make the barcode labelling workflow easier. Thanks so much for bringing this to our attention! We’re always working to improve the way our apps work, so I’ve passed this feedback along to our development team. - Natasha, Shopify Support

3 / 5 Share

Nov. 21, 2024

it works in the admin to print labels but it would be great if it was available on the pos app as a tile

Store

Diesel

Using app

2 months

Total reviews

2

Average rating

4.0

Developer Reply

Hi there! Thank you so much for sharing this feedback! While it is possible to print barcode labels from the admin using the Retail Barcode Label app in a browser window on your POS device, I can see that having the ability to print directly from the POS app would be helpful, as you wouldn't need to switch between interfaces. Thanks so much for bringing this to our attention! We’re always working to improve the way our apps work, so I’ve passed this feedback along to our developer team. - Natasha, Shopify Support

3 / 5 Share

Oct. 4, 2024

I am using ZEBRA jewelry labels LC8 but I can not choose SKUs Title … it tells label too small - can you please fix that problem urgently - it’s the only label app from Shopify and that should be working perfect Thanks

Store

ORLOV

Using app

6 months

Total reviews

6

Average rating

4.7

Developer Reply

Thank you for taking the time to share this feedback! Customizations for ZSB-LC8 labels are currently limited, but we’re always working to improve the way our apps work, so I’ve passed this feedback along to our developer team.

3 / 5 Share

Aug. 31, 2024

As a basic barcode app, this seems to do the trick. But I want to integrate with Google Merchant Center and it needs GTIN (12 character) and there isn't an option for it.

Using app

18 days

Total reviews

1

Average rating

3.0

Developer Reply

Thank you for taking the time to leave a review. Our app will generate barcodes for in-store use using the last eight digits of the product ID. A GTIN is a globally unique id number and must be obtained externally. Any GTINs uploaded in the barcode field of the product can then be printed on labels.

3 / 5 Share

May 22, 2024

L'app non è male ma va migliorata nella parte custom. Ad esempio decidere la dimensione dei caratteri oppure la possibilità di inserire l'immagine del prodotto o della variante. Da migliorare,

Using app

About 1 year

Total reviews

7

Average rating

4.7

3 / 5 Share

May 9, 2024

after trying to use this app several times, I'm giving it 3 stars. One of the main reasons is that when you want to print the barcodes, you have to select each product individually, which is not functional at all. I have over a thousand different products in my shop, and not having the option to select all off them with one click doesn't make any sense.

Using app

8 months

Total reviews

1

Average rating

3.0

Developer Reply

Thank you for your review and feedback. I will make sure to provide this information to our team. -Emily, Shopify Support

3 / 5 Share

Jan. 10, 2024

We've been using Retail Barcode Labels for the last 4 years. While the app is generally functional, we desperately miss Quickbooks for labels because we could print on a partially depleted sheet. PLEASE offer an option to choose the column and row to begin printing on for Avery Standard - 5160 2.63" x 1" - 67mm x 25mm. Additionally, the print area almost always slightly bleeds into the next label. We print from Google Chrome as suggested to minimize this, but wish we could shrink the barcode a bit for cleaner prints on our label sheets. Aside from these 2 issues, the app has worked well for us.

Using app

About 3 years

Total reviews

1

Average rating

3.0

Developer Reply

Hi, there! This is great feedback, and I have passed along your suggestions to our developers. Thank you for sharing! Greta, Shopify Support

3 / 5 Share

Jan. 9, 2024

The labels don't fit the label half the time. And the SHopify support is useless helping us fix on how to center the label on the label itself. It prints it on the TOP of the label cutting it off no matter what we select and do.

Using app

Over 3 years

Total reviews

5

Average rating

3.0

Developer Reply

Hi, Lori! We're sorry to see you are having trouble with the app and didn't receive the support you were expecting. There are many troubleshooting steps to attempt that such as ensuring the label size you are printing on is the correct size in the app. That being said, our team should have escalated your situation if you tried all troubleshooting and it did not work. As such, feel free to reach out to us again, or over social media so we can ensure you are being supported. - Skye, Shopify Support

3 / 5 Share

Aug. 23, 2023

The app has a lot of troubleshooting. It's also impossible to reach the help page because it keeps crashing.

Using app

8 months

Total reviews

1

Average rating

3.0

Developer Reply

Hi, there. We appreciate you reaching out and expressing your feedback. Our Help Center is currently experiencing issues when reaching out to support. Our developers are aware and actively investigating the error to produce a solution. Once the Help Center issue is resolved, I recommend contacting our team so we can investigate any difficulties you're having with the app: https://shopify.link/vRnL. -Victoria, Shopify Support.

3 / 5 Share

Aug. 10, 2023

Prima app, alleen 2 dingen; De marges zijn net iets te groot waardoor de variant vermelding er niet helemaal op staat en het €-teken staat te dicht op het bedrag, waardoor er vaak verwarring ontstaat over de prijs op het label.

Using app

About 2 months

Total reviews

1

Average rating

3.0

3 / 5 Share

July 7, 2023

App was working until the beginning of this week, where as of now it hasn't let me print out a single label. The page doesn't even load up anymore, I was chatting with a Shopify representative and still couldn't come up with a solution. Still haven't been able to find the problem, if anyone else knows please reply. thanks

Using app

Almost 2 years

Total reviews

1

Average rating

3.0

Developer Reply

Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. I'm sorry to hear that your experience with the app wasn't satisfactory. If you haven't done so already, I'd encourage you to connect with our Live Support so we can take a closer look into getting this resolved: https://bit.ly/2AWw5VA. - Blair, Shopify Support

3 / 5 Share

July 3, 2023

This was an easy to use app until last week. Like the other reviews this app was working fine until last last week now it's not even creating barcodes, so pretty useless now & I don't want to have to re-create new barcodes for over 400 products??

Store

SKULPT

Using app

11 months

Total reviews

1

Average rating

3.0

Developer Reply

Hi there. Thank you for taking the time to leave your feedback, we appreciate it. I'm sorry to hear that your experience with the Retail Barcode Label app wasn't satisfactory. If you haven't done so already, I'd encourage you to connect with our Live Support so we can take a closer look into getting this resolved: https://bit.ly/2AWw5VA. - Blair, Shopify Support

3 / 5 Share

June 19, 2023

App usually works perfectly, however, today we're missing the specific product page that we are trying to print labels for. It seems to be a glitch that won't allow us to print as it stays in a constant state of creating new barcodes.

Using app

Almost 2 years

Total reviews

1

Average rating

3.0

Developer Reply

Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. I'm sorry to hear that your experience with the app wasn't satisfactory. If you haven't done so already, I'd encourage you to connect with our Live Support so we can take a closer look into getting this resolved: https://bit.ly/2AWw5VA. - Blair, Shopify Support

3 / 5 Share

June 19, 2023

Everything has been perfect, up until today. I'm not sure if it is a glitch in the system or a new feature, but when I try to print labels it takes me back to the template screen instead of Label Preview. It just adds another step to printing labels because i then have to search that product again to print a label.

Using app

4 months

Total reviews

1

Average rating

3.0

Developer Reply

Thank you for taking the time to provide feedback and letting us know about this extra step. I can see why this would be an inefficient and time-consuming feature. Your feedback will be communicated to our development team. -Emily, Shopify Support

3 / 5 Share

May 20, 2023

It's very helpful for printing out retail tags. however, it is not the right app. for upc codes. There are not enough characters when integrating with other sales channels.

Using app

Over 1 year

Total reviews

10

Average rating

2.8

Developer Reply

Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. We can completely understand the benefit of having that as a feature for the app. I've gone ahead and shared your feedback with our developers to consider in future updates. - Blair, Shopify Support

3 / 5 Share

March 25, 2023

Problem has resolved - thank you! ok until today... received error message: We're sorry, but something went wrong. If you are the application owner check the logs for more information. Help!

Using app

About 2 years

Total reviews

1

Average rating

3.0

3 / 5 Share

Jan. 21, 2023

Good app to get barcodes. Only one problem I have found so far is that it glitches and it doubles every label I need printed. So if I need 3 it will print 6.

Using app

Over 1 year

Total reviews

2

Average rating

3.5

Developer Reply

Hi, there. Thank you for taking the time to leave us a review for Retail Barcode Labels. I'm sorry to hear about this odd issue you're encountering. I recommend that you make sure that you're not double-clicking the button that lets you print these labels off, as sometimes clicking something too many times too quickly may send multiple requests for an action to take place. If you find that you're still encountering this issue, then reach out to our Live Team for assistance: https://bit.ly/2AWw5VA. -Imogen, Shopify Support