All reviews

Rating Breakdown

  • 5
    13% (74 ratings)
  • 4
    11% (61 ratings)
  • 3
    14% (75 ratings)
  • 2
    15% (83 ratings)
  • 1
    47% (259 ratings)
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3 / 5 Share

Aug. 31, 2024

Almost there. Too many steps to print labels. Why do I need to "create barcodes" before printing labels? Might as well create the barcodes as I print labels at the same time. Need product names on jewelry tags and all product names on other tags are too short.

Store

MADE

Using app

12 months

Total reviews

6

Average rating

4.0

3 / 5 Share

Aug. 31, 2024

As a basic barcode app, this seems to do the trick. But I want to integrate with Google Merchant Center and it needs GTIN (12 character) and there isn't an option for it.

Using app

18 days

Total reviews

1

Average rating

3.0

3 / 5 Share

May 22, 2024

L'app non è male ma va migliorata nella parte custom. Ad esempio decidere la dimensione dei caratteri oppure la possibilità di inserire l'immagine del prodotto o della variante. Da migliorare,

Using app

About 1 year

Total reviews

5

Average rating

4.6

3 / 5 Share

May 9, 2024

after trying to use this app several times, I'm giving it 3 stars. One of the main reasons is that when you want to print the barcodes, you have to select each product individually, which is not functional at all. I have over a thousand different products in my shop, and not having the option to select all off them with one click doesn't make any sense.

Using app

8 months

Total reviews

1

Average rating

3.0

Developer Reply

Thank you for your review and feedback. I will make sure to provide this information to our team. -Emily, Shopify Support

3 / 5 Share

Jan. 10, 2024

We've been using Retail Barcode Labels for the last 4 years. While the app is generally functional, we desperately miss Quickbooks for labels because we could print on a partially depleted sheet. PLEASE offer an option to choose the column and row to begin printing on for Avery Standard - 5160 2.63" x 1" - 67mm x 25mm. Additionally, the print area almost always slightly bleeds into the next label. We print from Google Chrome as suggested to minimize this, but wish we could shrink the barcode a bit for cleaner prints on our label sheets. Aside from these 2 issues, the app has worked well for us.

Using app

About 3 years

Total reviews

1

Average rating

3.0

Developer Reply

Hi, there! This is great feedback, and I have passed along your suggestions to our developers. Thank you for sharing! Greta, Shopify Support

3 / 5 Share

Jan. 9, 2024

The labels don't fit the label half the time. And the SHopify support is useless helping us fix on how to center the label on the label itself. It prints it on the TOP of the label cutting it off no matter what we select and do.

Using app

Over 3 years

Total reviews

3

Average rating

4.3

Developer Reply

Hi, Lori! We're sorry to see you are having trouble with the app and didn't receive the support you were expecting. There are many troubleshooting steps to attempt that such as ensuring the label size you are printing on is the correct size in the app. That being said, our team should have escalated your situation if you tried all troubleshooting and it did not work. As such, feel free to reach out to us again, or over social media so we can ensure you are being supported. - Skye, Shopify Support

3 / 5 Share

Aug. 23, 2023

The app has a lot of troubleshooting. It's also impossible to reach the help page because it keeps crashing.

Using app

8 months

Total reviews

1

Average rating

3.0

Developer Reply

Hi, there. We appreciate you reaching out and expressing your feedback. Our Help Center is currently experiencing issues when reaching out to support. Our developers are aware and actively investigating the error to produce a solution. Once the Help Center issue is resolved, I recommend contacting our team so we can investigate any difficulties you're having with the app: https://shopify.link/vRnL. -Victoria, Shopify Support.

3 / 5 Share

Aug. 10, 2023

Prima app, alleen 2 dingen; De marges zijn net iets te groot waardoor de variant vermelding er niet helemaal op staat en het €-teken staat te dicht op het bedrag, waardoor er vaak verwarring ontstaat over de prijs op het label.

Using app

About 2 months

Total reviews

1

Average rating

3.0

3 / 5 Share

July 7, 2023

App was working until the beginning of this week, where as of now it hasn't let me print out a single label. The page doesn't even load up anymore, I was chatting with a Shopify representative and still couldn't come up with a solution. Still haven't been able to find the problem, if anyone else knows please reply. thanks

Using app

Almost 2 years

Total reviews

1

Average rating

3.0

Developer Reply

Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. I'm sorry to hear that your experience with the app wasn't satisfactory. If you haven't done so already, I'd encourage you to connect with our Live Support so we can take a closer look into getting this resolved: https://bit.ly/2AWw5VA. - Blair, Shopify Support

3 / 5 Share

July 3, 2023

This was an easy to use app until last week. Like the other reviews this app was working fine until last last week now it's not even creating barcodes, so pretty useless now & I don't want to have to re-create new barcodes for over 400 products??

Store

SKULPT

Using app

11 months

Total reviews

1

Average rating

3.0

Developer Reply

Hi there. Thank you for taking the time to leave your feedback, we appreciate it. I'm sorry to hear that your experience with the Retail Barcode Label app wasn't satisfactory. If you haven't done so already, I'd encourage you to connect with our Live Support so we can take a closer look into getting this resolved: https://bit.ly/2AWw5VA. - Blair, Shopify Support

3 / 5 Share

June 19, 2023

App usually works perfectly, however, today we're missing the specific product page that we are trying to print labels for. It seems to be a glitch that won't allow us to print as it stays in a constant state of creating new barcodes.

Using app

Almost 2 years

Total reviews

1

Average rating

3.0

Developer Reply

Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. I'm sorry to hear that your experience with the app wasn't satisfactory. If you haven't done so already, I'd encourage you to connect with our Live Support so we can take a closer look into getting this resolved: https://bit.ly/2AWw5VA. - Blair, Shopify Support

3 / 5 Share

June 19, 2023

Everything has been perfect, up until today. I'm not sure if it is a glitch in the system or a new feature, but when I try to print labels it takes me back to the template screen instead of Label Preview. It just adds another step to printing labels because i then have to search that product again to print a label.

Using app

4 months

Total reviews

1

Average rating

3.0

Developer Reply

Thank you for taking the time to provide feedback and letting us know about this extra step. I can see why this would be an inefficient and time-consuming feature. Your feedback will be communicated to our development team. -Emily, Shopify Support

3 / 5 Share

May 20, 2023

It's very helpful for printing out retail tags. however, it is not the right app. for upc codes. There are not enough characters when integrating with other sales channels.

Using app

Over 1 year

Total reviews

10

Average rating

2.8

Developer Reply

Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. We can completely understand the benefit of having that as a feature for the app. I've gone ahead and shared your feedback with our developers to consider in future updates. - Blair, Shopify Support

3 / 5 Share

March 25, 2023

Problem has resolved - thank you! ok until today... received error message: We're sorry, but something went wrong. If you are the application owner check the logs for more information. Help!

Using app

About 2 years

Total reviews

1

Average rating

3.0

3 / 5 Share

Jan. 21, 2023

Good app to get barcodes. Only one problem I have found so far is that it glitches and it doubles every label I need printed. So if I need 3 it will print 6.

Using app

4 months

Total reviews

2

Average rating

3.5

Developer Reply

Hi, there. Thank you for taking the time to leave us a review for Retail Barcode Labels. I'm sorry to hear about this odd issue you're encountering. I recommend that you make sure that you're not double-clicking the button that lets you print these labels off, as sometimes clicking something too many times too quickly may send multiple requests for an action to take place. If you find that you're still encountering this issue, then reach out to our Live Team for assistance: https://bit.ly/2AWw5VA. -Imogen, Shopify Support

3 / 5 Share

Oct. 17, 2022

Why does Retail Barcode limit a dumbell label to 1 line? We would love to be able to use Retail Barcode Label to print our Dymo dumbell labels, but we print 2 lines on them and need 4 fields. The dumbell fits all of the text. Saying this APP allows you to "create custom templates" is not really true. Right now we have to export product data and then merge with the Dymo template, but the exports take more time and because Shopify limits product list in admin to 50 records per screen, we end up exporting multiple documents. Please fix Retail app to allow TRUE customer design. We print 2 lines on dumbell labels for all of our products, so there is no reason we should be limited to 1 line of text in Retail Barcode App.

Store

Q Evon

Using app

About 1 year

Total reviews

1

Average rating

3.0

Developer Reply

Hi there, Q Evon. Thanks for taking the time to leave us a review! We're sorry to hear that the current functionalities of the app don't support what you're trying to do with your labels. I'm happy to take your feedback here to our Product Team, so they can consider adding more lines of texts for certain labels in a future update. I can't promise when it may happen, but you can rest assured that our team will be aware of your request. -Imogen, Shopify Support

3 / 5 Share

Sept. 20, 2022

Barcode label printing functionality is limited 1. Not possible to modify the price or currency. I need to print prices in a different currency than my store currency.

Store

Reveil

Using app

11 months

Total reviews

21

Average rating

3.3

Developer Reply

Thank you for writing your review and for providing your feedback on how you'd like to see Retail Barcode Labels improved. I can see why having the option to print barcodes with different currencies would be beneficial and I'll be sure to pass your suggestion onto our development team. -Victor, Shopify Support

3 / 5 Share

July 3, 2022

This app was not customizeable enough for my needs. I found it cut off info that I wanted on my label. If the barcode could be smaller and if we could adjust things like kerning, number of lines and font size etc this would work.

Using app

3 months

Total reviews

1

Average rating

3.0

Developer Reply

Thank you for taking the time to share this feedback with us. We understand that more customization options is important to you, and we'd be happy to share these suggestions with our development team for future considerations. Thanks again! -Elias, Shopify Support

3 / 5 Share

May 31, 2022

This app has potential; however, it has not been thought through properly. By this I mean it is not intuitive or laid out well and the app defaults are annoying. If you want to print off a batch of labels, the default is set on each item to zero. You then have to click or tab through the no of labels require field for each product. It would be very easy to have a select all and alter the numbers in a batch rather than individually. It would also be great to see other barcode formats such as QR codes as an option. I would also like to see it integrated with one of the QR code apps that generates customer QR's that allow them to put items in their cart or one click purchase. It's a "nearly" app rather than a "complete package" app

Using app

6 months

Total reviews

19

Average rating

4.8

Developer Reply

Hey, there! Thanks so much for providing this valuable feedback here. I'll be sure to submit all of your suggestions to our developers for consideration on future updates. Thank you! - Brie, Shopify Support

3 / 5 Share

April 20, 2022

Easy to use and works well for us but would be amazing if we could print labels from the transfers page... I noticed in an earlier review reply you said you were working on this, how is that going??

Using app

Over 1 year

Total reviews

1

Average rating

3.0

Developer Reply

Hey, there. Thank you for taking the time and sharing this review. We're delighted to hear that Retail Barcode Labels is working well for you! While we don't have any updates on printing labels from the transfers page at this time, we understand that this is important to you and we'd be happy to add to the feature request. If Shopify moves forward with any updates or changes to Retail Barcode Labels, we'll be sure to announce them on our changelog (https://bit.ly/3108IBL). Cheers! -Elias, Shopify Support