Retail Barcode Labels
Create and print barcode labels for your products
Rating
2.2
feedback
553
chart
#2
All reviews
Rating Breakdown
Review RSS Feed
March 27, 2019
As heard from every other boutique I follow, its SUCKS ARSE. PAINFUL & TIME CONSUMING. 0 STARS!
Thanks for taking the time to offer this feedback about the Retail Barcode Labels app! I apologize that the new app has caused you frustration but wanted to see if there was anything I can assist with. The apps team at Shopify is always looking for ways to improve the functionality and workflow of our apps, so I’ve reached out to you via email to get more context and to look into this further. I hope to hear from you soon! - Alex, Shopify Support
Feb. 4, 2020
Update 2/4/2020-As if this wasn't a piece of crap app already, there is an additional click to get the labels to print as of today. Come on guys. Let's make improvements instead of making it worse. If I could give this app 0 stars, I would. I put off installing this as long as possible based on the terrible review in hopes that something would be done to fix it or a decision made to continue the old app. Now assigning and printing barcodes have doubled or more in the amount of time it takes when adding new products. Apps are supposed to help us work smarter, not harder, so someone needs to get on their game and fix this ASAP!
Thanks for taking the time to offer this feedback about the Retail Barcode Labels app! I apologize that the new app has caused you frustration but wanted to see if there was anything I can assist with. The apps team at Shopify is always looking for ways to improve the functionality and workflow of our apps, so I’ve reached out to you via email to get more context and to look into this further. I hope to hear from you soon! - Alex, Shopify Support
May 15, 2019
The only good thing about this app is the new bulk editor. THAT SAID, YOU HAVE TO REMEMBER THE NAME OF ALL THE NEW PRODUCTS THAT YOU ENTER. BECAUSE IT DOES NOT PULL ALL NEW PRODUCTS LIKE THE OLD APP DID. Very disappointed as we absolutely love using Shopify but something as simple as not having a proper working label printer program may have us looking elsewhere. Have used Shopify for 2 years at our storefront.
Hey there, thanks for sharing this feedback about the Retail Barcode Labels app! This is a current limitation due to the way the app interacts with your product catalogue. That said, we're always looking for ways to improve our apps' workflow, and so I’ve followed up with you via email so we can look into this further and log this feedback with our developers. - Lauren, Shopify Support
March 26, 2019
If I could give it negative stars I would. The other app worked fine. I literally have been trying for 2 hours, following their "directions" and trying on my own, and I cannot get a label centered. I have wasted an entire roll of labels because of this junk. Outrageous this is considered an upgrade.
Thanks for sharing your feedback! We work hard to improve our app functionality, so we’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - JP, Shopify Support
March 26, 2019
This is the worst "upgrade" to the previous Barcode Printer app!! Last app you hit "more actions" then typed in the number of labels you wanted. Now, you have to jump through hoops to print out labels! Bring back the old app!!
Hey there, thank you for taking the time to provide us with this feedback. We are constantly working on our apps to improve them so your feedback is greatly appreciated. I have gone ahead and emailed you as I understand that these additional clicks must be a massive pain point for you. I look forward to hearing from you. -Bo, Shopify Support
March 26, 2019
This is a completely unacceptable replacement to the previous Barcode Printer app. It doesn't support the labels I have used for 5 years, and, like every other Shopify update, it adds additional screens and keystrokes to what should be a simple workflow. The new labels are sloppy and difficult to read, and the user interface is not at all intuitive.
March 25, 2019
THIS IS THE WORST SOFTWARE TO PRINT BARCODES! I HAVEN'T BEEN ABLE TO PUT STOCK OUT FOR 5 DAYS DUE TO THE FACT I CAN NO LONGER PRINT ON MY DYMO PRINTER! BRING BACK THE OLD SYSTEM OR LOSE CUSTOMERS!!
Hey, there. We really appreciate this feedback. I understand how this is a pressing issue for you, especially when you continuously have new stock coming in. I have gone ahead and reached out via email to offer some support and gather any further feedback from you. -Bo, Shopify Support
March 25, 2019
I am now unable to product info to be printed from my Dymo printer. Labels you can create are very limited and text is to small to read. please add functionality to export like the last app so I can use my own labels.
Hi, there! Thank you for your review. We're always looking for ways to improve and your feedback will help us to do so. I've followed up with you by email to discuss your experience. Look forward to speaking with you there! -Jason, Shopify Support
March 24, 2019
this APP IS CRAP !!!!!!! My rating is ZERO stars Any high school kid could program a better app then this. let me use the previous one? The previous one was crap too but at least it was one or 2 clicks to use.
Hi, there. Thank you for sharing your feedback about your experience with the Retail Barcode Label app. I'm sorry to hear that it was a negative one. I've followed up with you by email to see if there's anything we could assist with and to log your feedback for our developers. Hope to hear from you! -Jason, Shopify Support
March 23, 2019
This is an exercise in frustration. Too many adjustments to be an efficient use of time. The previous barcode printer was far superior in its' ease of use. Please make some user friendly changes!! Soon!!!
Hey, there. Thank you for your review, we appreciate you taking the time to share it with us so that we can improve! I've also reached out to you via email to discuss your experience. I hope to hear back from you! - Jason, Shopify Support
March 22, 2019
Can't create a barcode and print a label for a single product you just created without creating barcodes for all non barcoded products/variants and then searching for the single product you want. Hard if you have multiple products with the same name and image. Annoying and not practical. Please fix this.
Thanks for taking the time to provide this helpful feedback. I've reached out to you via email so that we can troubleshoot this together and I can log your suggestions for our developers. I hope to hear back from you! -Emma, Shopify Support
April 17, 2019
Printing labels is terrible compared to how it used to be. The old app you could hit print and it would print, now when I hit print it pops up print preview and I have to change all the settings for the printer each time... a lot of room for error and a lot more time consuming. What a pain in the butt!!
Hey, there. Thank you so much for this feedback. I understand the importance behind eliminating any room for human error from the process to save time and money. I have gone ahead and reached out to you via email to gather any further feedback from you and offer any support. -Bo, Shopify Support
March 21, 2019
This is a horrible "update". Awful work flow, you have to search for all your new inventory without a good filter for that in products and then create a barcode and THEN GO BACK and do it all again to print. I have also waisted about 48 labels trying to get the sizing right. Awful.
Thank you for your feedback. We are always looking for ways to improve our app functionality, and I've reached out to you via email to offer further support and to receive any additional feedback. I hope to hear from you soon! - Freddie, Shopify Support
March 21, 2019
This is the worst roll out of a new app I've ever experienced. It does absolutely nothing positive for this user. It forces me to move from Safari to Chrome, requires impossible work flow for our part-timers, and because of the required browser switch it forces more difficulties with other apps such as Shippo. I do not see one good from this change. Time to bring back the old app til use problems fixed. Please.
Hi, there. Thank you for sharing your feedback about your experience with the Retail Barcode Labels app. I'm sorry to hear that it was a negative one. I've followed up with you by email to see if there's anything we could assist with and to log your feedback for our developers. Hope to hear from you! -Jason, Shopify Support
March 21, 2019
What happened to the old app? I've been sitting on hold with Shopify for the past 15 minutes because I can't get this one to work.
Hi, there. Your feedback is valuable and will help us improve the platform and apps so we thank you for taking the time to share it with us. The old app has been retired. I’ve followed up with you via email in case you needed any further assistance on this. Hope to hear from you soon! -Jason, Shopify Support
March 21, 2019
The old app was wayyyyy more efficient! There is no need for so many steps. This one is CRAP! I wish I could give it zero stars.
Hey, there. Thank you for your review, we appreciate you taking the time to share it with us so that we can improve! I've also reached out to you via email to discuss your experience. I hope to hear back from you! - Jason, Shopify Support
March 20, 2019
This app is terrible zero stars. Far too many steps to print a label and it prints off the label not showing all the product name. Please bring back the previous app that was fantastic and easy to use.
Hey, there! We appreciate you going out fo your way to give us this feedback. We are constantly striving to improve all of our applications and merchant feedback is essential, so thank you. I am sorry to hear that you experienced these issues when using our app, I have gone ahead and emailed you to offer support. I look forward to hearing from you. -Bo, Shopify Support
March 20, 2019
not working at all. Old version is much simple and user friendly. Please bring it back old version
Hey, there! We really appreciate you taking the time to give us this feedback. I have gone ahead and emailed you, if you need any support or have any more specific feedback you would like to share with us we would be more than happy to chat, you can respond to the email to get through to me directly. -Bo, Shopify Support
March 20, 2019
Terrible app, I accidentally updated and now it prints all the barcodes off centre. Why can't it do what its meant to do, instead of working one day and then not the next
Thank you for sharing this feedback! This could happen if the template settings don't match/work with the dimensions set for the printer you're using. I’ve followed up with you via email in case you needed any further assistance on this, as I'm happy to help look into this for you to ensure you're able to print great looking labels. -Tisha, Shopify Support
March 20, 2019
This app doesn't work at all!! I can't even access the app or print any labels anymore. Bring back the old version! How can this be a replacement???
Hey, there! I am sorry that this has been your experience with the Retail Barcode Label Printer app. I have gone ahead and reached out to you via email to offer support and gather any further feedback you are willing to share. I look forward to hearing from you. -Bo, Shopify Support