Retail Barcode Labels
Create and print barcode labels for your products
Rating
2.2
feedback
553
chart
#2
All reviews
Rating Breakdown
Review RSS Feed
March 20, 2019
The app does not work. When I click on the app itself it takes me to a blank screen.... Now I can't print barcodes at all since they got rid of the app that actually worked.
March 20, 2019
This app doesn't work. I use to be able to print beautifully designed barcode tags. I can't even get my Dymo to at the least get the correct sizing to print a generic looking barcode. You guys need to fix this quick, or bring back the old app that actually works. It's not even a fact of user friendly, it literally does not work with my Mac and Dymo.
Hey, there! I am sorry that this has been your experience with the Barcode Label Printer app. I have gone ahead and reached out to you via email to offer support and gather any further feedback you are willing to share. I look forward to hearing from you. -Bo, Shopify Support
March 20, 2019
The new versionismissing the paper size,It looks like your option of 'Small' which used to be 25mm x 25mm is now defined as 21mm x 21mm
Hi, there! Thank you for your review. We're always looking for ways to improve and your feedback will help us to do so. There is a way to change the label template to 25mm x 25mm. I've followed up with you by email to offer the workaround. Look forward to speaking with you there! -Jason, Shopify Support
March 20, 2019
This app does NOT work. When I try to print barcodes the printer screams at me and prints multiple barcodes on one label. Yes, I have the correct label size. The app is what is not working Why is this a replacement? Garbage. Zero stars.
Hey, there! Thank you for taking the time to share your feedback with us after your experience with the Retail Barcode Labels app. I've reached out to you by email to see if we can help you resolve this issue and to make sure that your feedback is passed along to our developers. I look forward to hearing back from you! -Jason, Shopify Support
April 10, 2019
I would prefer the app that this one replaced. I'm not able to export and save my inventory labels for my stock management. Terrible Customization options for the templates.
Thank you for sharing your feedback! Currently there is no option to export the label templates to a file on your computer, though the templates you create are saved within the app for you to use for your products at a later time. I’ve followed up with you via email in case you'd like to provide any more feedback on this specific feature you're needing, or if you needed any further assistance. - Freddie, Shopify Support
March 20, 2019
Please!!!!! this app is trash ...it doesn't work !!! please help us with another one !!!
Hi, there. Thank you for sharing your experience with the app. We're always working to improve our platform and apps, so we appreciate your feedback. I've reached out to you via email so that we can discuss this further. I hope to hear back from you! -Emma, Shopify Support
March 20, 2019
This App doesn't work at all. I can't print a Barcode!!! Also my Browser crash down if I wan't to open my Template!!!! Please give me the BARCODE PRINTER back – this App worked perfectly and I had never a problem!!!!!
Thank you for your feedback, I'm sorry to hear that you've been experiencing these difficulties with the app. I'd love to work together with you to troubleshoot this and get the app working for your business, so I've reached out to you via email. I hope to hear back from you! - Emma, Shopify Support
March 19, 2019
this app doesn't work i am a 2 store operation..i can't get barcodes done....this is ridiculous why are u getting rid of the old app
Your feedback is valuable and will help us improve the platform so we thank you for taking the time to share it with us. I’ve followed up with you via email to log your experience for our development team. Hope to hear back from you! -Emma, Shopify Support
March 15, 2019
This app is trash. Doesn't print labels correctly on 1x1 size. Does anyone know another free app I can use? "Barcode Printer" worked perfectly.. why did it get replaced with this?
Hey there, thank you for this feedback. I understand that this app has not lived up to your expectations. I did some digging into this for you and I have reached out to you via email with my findings. I look forward to hearing from you. -Bo, Shopify Support
March 14, 2019
THIS IS THE REPLACEMENT?!?! ITS HORRIBLE!! Please please please please please bring back the original barcode app. There was NOTHING wrong with it!
We really appreciate your feedback for this app. We understand that you are not currently satisfied with this app and so I have reached out to you privately to provide support and give you the opportunity to give any more specific feedback. I look forward to hearing from you. -Bo, Shopify Support
Jan. 16, 2020
ANOTHER UPDATE! Why can we no longer print end to end labels? The only choices are side by side. I have tons of rolls of end to end because that is what I use to print. Now those won't work AT ALL!!! UPDATE----It's STILL terrible! I went to print barcodes after having not printed any in quite a few months and it won't print all the lines even though it shows correctly in the print preview. And I've checked all the print settings. Seems I'm not the only one with this issue!!!! PLEASE FIX IT!!!!! Terrible! It is NOT user friendly! PLEASE bring back the previous Barcode Printer app!!! I am NOT happy that something that worked great was replaced with garbage!
Hey there. We really appreciate your feedback. I have gone ahead and followed up with you via email to provide support and gather any further feedback may have for this app. I look forward to hearing from you. -Bo, Shopify Support
March 9, 2019
Export your products to an excel spreadsheet and use the DYMO label making program. Way easier than using shopify's garbage excuse for a bar code app. if I could rate this a zero I would.
Hey there, Thank you so much for this feedback. I am sorry that your experience with this app has been less than satisfactory. I have followed up with you via email if you would like any support or to give any more feedback please do get back to me there. -Bo, Shopify Support
March 4, 2019
This app is completely worthless. It is NOT user friendly!! WAY too many steps to print a barcode. The app you had before you took it away in Feb was way better than this one!
Thank you for the feedback, we are constantly trying to improve and so feedback such as this is always appreciated. I understand that this app does take more clicks than the previous version. I did some further digging into this and found that when merchants go to print the labels, they often experience missing label types from their print selection settings. To get around this, you will need to select 'Print using System Dialogue' and then select the appropriate SKU from the list there instead. I have followed up with you via email to provide further support and receive any additional feedback. I look forward to hearing back from you! -Bo, Shopify Support
March 4, 2019
I printed a TON of barcodes using this app. These barcodes don't scan with my barcode scanner so now ALL those barcode stickers are worthless.
Thank you for sharing this feedback with us, it is always appreciated. I am very sorry to hear that you could not use those labels that you printed. I did some digging into this for you and found that you can adjust the print quality by selecting Layout > Print Features > Increase DPI to 300 x 600 which will render a better quality print-off. This works especially well for smaller labels. I’ve reached out to you via email regarding this and any further feedback you may have for us, I hope to hear from you soon! -Bo, Shopify Support
April 8, 2019
NO NO NO! THis App is NOT user friendly! I mean does shopify test these apps before they make changes! This App takes WAY to many steps to print a barcode.....AND what labels print sideways?? How do we change the setting to print on our DYMO barcodes? IT doesnt save the settings! TOO many steps to print one barcode! IT DOES not PRINT sideways! Shopify PLEASE FIX this before getting rid of the other printing APP! WE pay WAy too much $ for this service to have crappy plug in apps!
Thank you for this feedback! I did some digging into this and found that the additional clicks that you mentioned in your review were a known issue. To get around this, merchants must select Print using System Dialogue and then select the appropriate SKU from the list there instead. Please do let me know if the labels are still printing sideways, I would love to help you out if so. We’re always working to improve the way our apps work, so I’ve followed up with you via email to log your feedback for our development/platform team. -Bo, Shopify Support
Feb. 21, 2019
I just read all the reviews...is Shopify ready to do something NOW? I hope so... My Review: I used the Barcode Printer many times a day and was quite happy with it's functionality...in particular the fact you could see all the products you recently updated/loaded and assign barcodes for all at the same time. The new Retail Barcode takes way longer, requiring that you go into each product, assign barcode and print. When you ask to assign barcodes it says 'When all barcodes have been created, you’ll see an update on this page.', yet that does not appear, instead you need to go into each individual product and print... Why not test these updates with actual customers to ensure your clients will benefit, versus removing functionality that they actual need in order to be productive??? Call it a pilot... Not happy at all.
Thank you for sharing your feedback, we truly value your opinion and appreciate you taking the time to share it with us here so that we can make any necessary improvements. I’ve followed up with you via email so that we can discuss this further and I can then share your feedback to our development team. Hope to hear from you soon! - Emma, Shopify Support
Feb. 21, 2019
This is the worst app there is. I don't know why the previous app we used no longer exists. This just complicates the entire process.
Hello Layer Boutique, Firstly, thank you for sharing this feedback. We’re always looking to improve apps with feedback like this, and we are working to improve the way our apps work with stores and what they can offer merchants such as you. I’ve also followed up with you by email and I will log your feedback and recommendations to our development team. Thank you. Niall, Shopify Support
Feb. 19, 2019
Terrible barcode app. There are only a few options for Dymo labels, and the ones that are available do not print the right orientation. Would like more variety of labels to choose from so I can utilize this app.
Hello Harper Home Design. Thank you very much for taking the time to share this feedback. There is a current limitation on what labels can be printed. These are the ones that are supported: > Small (1" x 1"), maximum of 6-8 digits > Medium (1" x 2 1/8"), maximum of 22 digits > Large (1 1/8" x 2 1/8"), maximum of 40 digits > Butterfly/Barbell (3/8" x 3/4"), maximum of 8 digits (not available in the United Kingdom) We’re always looking to improve apps with feedback, and we are working to improve the way our apps work with stores and what they can offer merchants like you. I’ve followed up with an email to you to log your feedback and give it to our development team. Thank you very much! Niall, Shopify Support.
Feb. 19, 2019
We use the bar code system on a daily basis to price product and get it on the shelves. We use the Dymo 30332 1" X 1" label and can't find it as an option in the list of labels. This also takes to many steps to print them out after you put in how many of each label you want. There are an additional 3 or more steps just to print 1 label. This is not cost effective when you are paying employees and it takes 5 minute to generate 1 label. PLEASE PLEASE PLEASE FIX THIS ISSUE BEFORE YOU TAKE THE OTHER APP DOWN! I DID AFTER SEVERAL HOURS OF WORKING ON THIS FIND A WORK AROUND FOR THE 1 x 1 LABELS. I CHOSE LABEL SIZE 30335 AND IT WILL PRINT CORRECTLY AND STAY IN ALIGNMENT IF PRINTING MULTIPLE BAR CODES. STILL NOT HAPPY WITH ALL THE STEPS THIS PROGRAM TAKES TO PRINT. NOW TO TRAIN ALL MY EMPLOYEES TO USE THIS PROGRAM AND WHICH LABELS TO USE. :(
Thanks for sharing your feedback! Anytime you're struggling with a Shopify app you can reach out to us at Support for assistance. We work hard to improve our app functionality, so I’ve sent out to an email to you and hope to hear more of your thoughts soon. - JP, Shopify Support
Feb. 16, 2019
This is not working for me and the old app is days away from being discontinued. We use 1" x 1" Dymo labels and I cannot get them to print correctly. You can't even read the price when they print out... not good
Thanks for taking the time to share your feedback with the Retail Barcode Labels app! If information is printing outside of the designated space, it could be something in the printer settings that is affecting it. You can try using Chrome and following the recommended print settings here: https://help.shopify.com/en/manual/sell-in-person/hardware/barcode-printer/retail-barcode-labels#recommended-print-settings-for-barcode-labels Our development team is always looking at ways to improve the functionality of our apps, so I’ve followed up with you via email so we can take a closer look at the issue you are having as well as document any additional feedback you may have. Looking forward to connecting soon! - Alex, Shopify Support