Retail Barcode Labels
Create and print barcode labels for your products
Rating
2.3
feedback
433
chart
#998
All reviews
Review RSS Feed
Oct. 19, 2023
Almost 50% of the time, this App fails to assign a barcode to a new item. We have to check it each time before printing...very time consuming. Also, no description on dumbbell style tags so you have no idea what product the tags belong on. How can you not have a description field? Our old system did, and it was 20 years old...
Thank you for your review. I am sorry to hear our app is not working as it should be. Please contact our Support Team (https://shopify.link/qL3P) as they can look into this for you. -Emily, Shopify Support
Sept. 5, 2023
I just made the change from QuickBooks POS to Shopify POS. I don't like the label options. We sell jewelry and all the labels are too big for what we need them for.
Thank you for taking the time to write your review and for letting us know how you'd like to see the Retail Barcode Labels app could be improved. Please note that there are a variety of different label sizes you can print using the app: https://shopify.link/gNvj. Please reach out if you're unable to get the app working as you want it to: https://shopify.link/vRnL. -Victor, Shopify Support
Aug. 28, 2023
Needs the ability to template a label so we can chose position and SIZE of the elements. For instance, the price is too small to read and we cannot move items to a 3rd row to make them larger. Also, no way to specify a starting label (position) for sheet labels, so we end up wit a lot of wasted labels sine sheets can basically be used only twice. Pelease address these issues.
Hi there! Thanks for sharing your feedback. In terms of creating a barcode template label, you can do so by following the steps here: https://shopify.link/rkZn. As for assigning a starting position for your labels, I'll be sure to share this feedback with our developers for consideration. -Mac, Shopify Support
Aug. 19, 2023
I have a Zebra printer that I bought from Shopify and use the jewelry tag that looks like a barbell. This ap would work fine if you would just put an extra line for Title of product. Now the tag only shows price and barcode. This makes labeling the product and finding an item very, very time consuming. I have been using this same Zebra jewelry tag for 20 years with Quick Books point of sale and it printed Title, price, barcode and even 2 short variants. So why can't you take the time to make that title option available? Yes the font would be a bit smaller but still easy to read. This size tag is so perfect for all of our products and I don't even sell jewelry. Please, make our jobs easier. Thank you.
Thank you for writing your review and for providing us with your feedback on how the Retail Barcode Labels app can be improved. We appreciate your suggestions and I will be sure to submit them to our development team. -Victor, Shopify Support
Sept. 26, 2023
NO FUNCIONA EN LA COMPUTADORA, Normalmente funciona bien, pero últimamente solo la puedo utilizar en mi teléfono, no funciona en la computadora, no abre, urge que la arreglen
July 15, 2023
App doesn't work anymore. App worked perfect until last week. Now it won't load, and we can't make new labels or print any. The app will not open anymore.
Thank you for reaching out with your concerns. Based on some tests, the app is working as expected and perhaps is caching on your end. Please clear your cache and cookies to resolve the issue, but reach out to us directly if it persists here: https://bit.ly/2AWw5VA. -Olivia, Shopify Support
June 19, 2023
You shouldn't have to go through 4 to 5 steps just to print 1 price label. Additionally, it's very aggravating when Shopify makes changes without notifying their customers. One day the app is working, the next it's been changed creating havoc and loss income to retailers.
Hello! Thank you for leaving a review and sharing your feedback, it's greatly appreciated. I recommend reading over our help document (https://shopify.link/JeKo) for different steps to print a label, including from the product page and within the app. You can check out the Changelog (https://shopify.link/Y7dL) for platform updates, and I'd be happy to pass along your feedback about wanting to receive notifications when updates are made. Thank you again! - Greta, Shopify Support
June 11, 2023
Despite everything else working perfectly, the price of the product does not display in any format on the barcode labels. Could you please help me.
Hi, there! Thank you for leaving a review. The application only supports currencies for Shopify-supported languages (https://shopify.link/xjaB). If you are using a supported currency but the price still isn't appearing on the label, I recommend contacting our live support team (https://bit.ly/2AWw5VA) so we can look into this further. Thanks again! - Greta, Shopify Support
June 3, 2023
For the most part this app works well enough for our environment. However, today, when we go to print the barcode label, it will not load the image on the print preview page so we can actually print. We have tried it on 2 different laptops running Windows 11 and on our iPad and none will finish loading the print preview page. We cannot print labels at all, though I can print as many test prints as I want. Was there an update to this app? Thank you for your response Victoria. I have an open ticket , 38855387,and no resolution from Shopify after spending more than an hour on chat with a team member. And there has been NO response from Shopify since Wednesday, May 31. Through my own repeated troubleshooting and persistence, Friday I was able to get labels to print. With no help from Shopify. I think Shopify needs to quit reducing staff and actually train the people working for them to know the product they are supporting. Whenever I have contacted Shopify for support, they direct me to help files that I have already read or they contact some other team for resolution. This leads to lengthy waits for the customer. As a former IT Application Support Analyst, this would have been unacceptable to my employer. As a customer of Shopify, I find this unacceptable.
Hi, there. Thanks for taking the time to share your experience. I understand you're facing difficulties on your end and are unable to print labels at all. To further investigate and troubleshoot this, I recommend creating a support request via the Shopify Help Center so our team can take a look: https://bit.ly/2AWw5VA. - Victoria, Shopify Support.
Jan. 22, 2023
Not compatible with Google and not recognised by https://www.barcodelookup.com/ making products unable to sync with Google!!
Hey, there. Thanks for taking the time to leave us a review for our app. Just to clarify, Retail Barcode Labels is built for the Shopify Platform, and was not built as an integration tool with it's labels for third party platforms. Google may use it's own labels and codes, like GTINs, for example, which they have already determined and you can attach to your products via the Google Sales Channel and your Google Merchant Center Account. I'm happy to pass your feedback regarding having the labels generated by Shopify's app integrate with other platforms. I can't say what the result of your feedback may be, but you can rest assured that the feedback has been passed along. -Imogen, Shopify Support
Dec. 9, 2022
Looks useful but I want to add the name of the product to my barcodes and the app does not support Greek characters. Therefore I can't use it for my store.
Hi there, Anime Portal Store. Thanks for taking the time to leave a review for Retail Barcode Labels. We appreciate your review here regarding the limitations of what characters are supported with labels. I've gone ahead and made the Product Team aware of your feedback regarding this limitation. I can't say what the result of the feedback will be, but the Team is aware of the request and may consider adding additional character support in a future update. -Imogen, Shopify Support
Jan. 11, 2023
This app is free and yet somehow still I'm disappointed. It is restricted to a limited range of labels from 3 specific brands of labels with specific brands/models of printers. (conveniently printers you can buy from the Shopify store.) You'd think this thing would be highly optimized for said printers, but I've had so many issues. For example, just today I had the labels just randomly start printing sideways. Like, between print-jobs using the same template, minutes apart. Shopify has a bad habit of creating apps and then never supporting or improving them, and sadly this is one of them. Update: 01/11/2023. No noticeable updates, but through some tinkering, I've been able to get it to work and it does print labels, so I'm upgrading it from 1 to 2 stars. However, another noticeable issue is the clunkiness in regards to bulk controls. You can't, for example, filter your search to a product category and select all, and you can't copy past a quantity down a row like you can if you were bulk editing something in Shopify. This is being mentioned because I recently needed to print one of each label, for the purpose of sticking on bins (a pretty fair use-case) and that involved me individually searching each item and then individually setting the quantity to 1. Very very very tedious, and if you have a warehouse full of SKU's, you're in for a bad time. I appreciate Imogen's response, and I genuinely hope to see this app improve, but it really does feel like it's being neglected.
Hi there, Sanshee. Thanks for taking the time to leave your review. We're sorry to hear that Retail Barcodes hasn't been performing to the standard that you expect from us. We take feedback such as this very seriously, as it helps us improve our product offerings into something folks can enjoy using. Our Product Team is aware of requests for further supported label types and printers, and I'll make sure they see your review here for further proof of the value such features would bring. If you do encounter issues such as the labels changing orientation in the future, please reach out to our Live Team (https://bit.ly/2AWw5VA) so they can document the issue, and assist with troubleshooting. -Imogen, Shopify Support
Aug. 17, 2022
For a long time all went fine with our barcodes. now suddenly it makes duplicates of barcodes for diffrent products, even the products have diffrent SKUs!! even we have only about 4000 diffrent variants-barcodes.... It is a huge mess for us, as we are traped in this App. All our products are in store POS an are labeld with barcode labels!! i hope to get an answer from the developers to help me solve this problem! Please contact us! It's a worst case scenario!
Thank you for writing your review and letting us know that you've had this issue, and I can appreciate the frustration in having to deal with the problem of duplicate barcodes for your products being assigned to incorrect variants. If you believe the app is not behaving as it should, I'd recommend contacting our support team directly so we can authenticate you on your store and troubleshoot this issue further: https://bit.ly/2AWw5VA.
Aug. 5, 2022
I wish you could add pre-existing barcodes from our vendors with the Shopify app. Need to allow up to 9 number barcode.
Thank you for taking the time and sharing this feedback with us. While there isn't a way to import barcodes at this time, you can create barcodes up to 39-digits. However, this will depend on the type of labels you're using, so please refer to our list of supported label sizes (https://bit.ly/3durQDU). That being said, we understand that importing barcodes from the vendors can be beneficial for our merchants, like yourself, and we'd be more than happy to pass this feedback along to our development team as a feature request for future considerations. On the other hand, if importing barcodes is something that you absolutely need right now, then we'd encourage using StockSavvy Barcode Scanning (https://bit.ly/3SYLBUy) for the time being. Cheers! -Elias, Shopify Support
June 22, 2022
App is ok, but it does not support the language with letters "č", "š", "ž" in it. If title contains one of those letters, the labels will be empty, you can only print a barcode and price.
Hey, there. Thank you so much for taking the time and sharing this feedback with us. We understand how important specialized characters are for your business and labels, and we'd be more than happy to share your feedback with our development team for future considerations. If you need the labels to support special characters for the time being, then we'd recommend exploring some third-party options. Apps, such as Multi‑Label Barcodes (https://bit.ly/3RAX0sR), Barcode Man ‑ Label Printing (https://bit.ly/3vfIu0n), or Kodbar: Barcodes & Labels (https://bit.ly/3PemMBx), supports multiple formats and allows you to create custom labels. Thanks! -Elias, Shopify Support
May 18, 2022
Why are you only supporting only 3 sizes of labels with the Zebra ZSB Label Printers? Zebra Barcodes ZSB-LC6 (2.25" x 1") - 57mm x 25mm Zebra Multipurpose ZSB-LC7 (1.25" x 1.25") - 32mm x 32mm Zebra Jewelry ZSB-LC8 (2.25" x 0.5") - 57mm x 13mm
Hi, there. Thanks so much for taking the time to leave a review for our application. We take all feedback that we receive with an open-mind, as it's feedback such as this that allows us to improve our product offerings. Currently, the types of labels we can support for the ZSB printer is limited to those three options, and it would be great if we could expand our support for that printer. I've passed this feedback along to our Product Team, so they can see that this is something that folks are looking for. In the meantime, we do have our help documents, such as this one here (https://bit.ly/3xbYvo2), that showcase the additional Zebra label types that we support, just in case one of these other label types may be helpful. -Imogen, Shopify Support
March 29, 2022
This is not a very good app. While it does create and allow you to print barcodes is leaves much to be desired. I just entered a transfer of almost 200 products and now I have to add each and every product to a que to print labels or print them one-by-one. Why would one not be able to print labels from a transfer (which is really a basic purchase order)? This is a feature that other providers offer (we switched from Lightspeed and they offered it) I would give it a better review if it actually worked the way we do.
Hi there, Iowa Magic Shop. Thanks so much for taking the time to leave a review for us, and I'm truly sorry to hear that our app isn't able to quickly and efficiently allow you to print off labels from a transfer. This is a great piece of feedback to have for us, and as we're always looking to improve our product offerings, you can rest assured that I'll be making our development team aware of this. With this feedback, the team will be able to look into adding this functionality in the future. If you have any additional feedback for us, please feel free to let us know. -Imogen, Shopify Support
Nov. 30, 2021
It would be a good app if it made for sense when selecting product to print labels from. It forces you to select them in shopify then opens this app then you have to reselect them one by one. Why not just add a select all button?
Hi, there. Thank you for taking the time to leave this review and feedback. I can certainly see how a "select all" option would be a valuable feature, I would be happy to send this feedback up to our developers for future consideration. In the meantime, what I'd suggest, is using the bulk actions from your Shopify admin. You can try this out by, heading to Products > All Products, clicking on the checkbox to the left of the product thumbnail, and then on "more actions" and scrolling down to "print barcodes." That's how you can add items to the print queue in bulk, and then you will need to select your label template and label quantities from there. I hope this helps you out moving forward and thanks again for your review! -Marty, Shopify Support
Nov. 3, 2021
Why there is no option to choose other lables than suggested. Same on the printers. It's hard to find those formats or products in Switzerland/Europe. This is very annoying.
Hi there. Thank you for taking the time to leave this review and share your feedback. Shopify Shipping is available for orders shipped from fulfillment locations based in the United States, Canada, and Australia. If you are located in Switzerland/Europe, this may be the reason you are having issues. However, I would suggest reaching out through our Help Center here: https://bit.ly/2AWw5VA to chat with one of our live support advisors to provide some more context into the issue you are having, we are always happy to take a closer look. Thanks again! -Marty, Shopify Support.
Aug. 19, 2021
This retail barcode app is not as robust and easy to use as we would like. First, let's start with the tags: There is little you can do to edit or alter the printing template. If you have products with variation, you cannot note this in the printing, as it merely prints 3 fields: Price, the main product name, and SKU number. So, for example, if you have similar products that differ by style, you cannot note that difference on the tag. The only difference would be the SKU number - this is not helpful. Second, the dashboard interface is best suited for simple 1 or 2 product printing, but not if you need to print one set of tags after another. If you need to print another set of tags, you will need to basically restart the app by clicking the "Retail Barcode Label" title in the app. It's very annoying that the dashboard view is set up this way - it's not intuitive, and makes the printing process more of a chore. Third, the app is glitchy. For some reason, the very first tag has a shortened product name, while all subsequent tags have the full name. In short, if you can avoid using this app, go for it. Find something better.
Hi, there. We are sorry to hear you ran into these issues with the Retail Barcode Labels app and thank you for taking the time to share this review and for highlighting these issues. We can see why some of these issues would be a problem for some of our merchants, like yourself, and we would be happy to pass your feedback along to our developers for future considerations. Although we cannot guarantee updates to this in the future, the more requests we get from our merchants the better the chances for future updates. Thanks again! -Marty, Shopify Support