All reviews

Rating Breakdown

  • 5
    13% (74 ratings)
  • 4
    11% (61 ratings)
  • 3
    14% (75 ratings)
  • 2
    15% (83 ratings)
  • 1
    47% (259 ratings)
Review RSS Feed Review RSS Feed

3 / 5 Share

Dec. 23, 2021

Hi! We really like this simple app! There is one problem, sadly, it does not support UTF-8 character encoding... Developer team, please fix this simple problem! Best regards, Jan

Using app

About 1 year

Total reviews

9

Average rating

4.8

Developer Reply

Hey, there. Thank you for taking the time and sharing this feedback with us. We understand that you're looking for support with UTF-8 character encoding and we'd be happy to pass this suggestion to our developers. Cheers! -Elias, Shopify Support

3 / 5 Share

Nov. 2, 2021

This works okay but I really wish it would integrate into the "transfers" tab. It's very time consuming to have to receive inventory and then go into a separate app and reselect all of my merchandise to print labels. It would be amazing if I could print labels for the items I got in directly from the Transfers screen.

Using app

12 months

Total reviews

1

Average rating

3.0

Developer Reply

Hi there. Thank you for taking the time to leave this review and great feedback. I can certainly see how this idea would benefit your shop when printing labels. I would be happy to submit your feedback to our developers for future consideration. Thanks again! -Marty, Shopify Support

3 / 5 Share

July 14, 2021

The app is ok and could be really useful if a developer could spend some time on it. I tried and failed to print warehouse labels on A4 sheets (Avery 3484) and used the Avery website editor instead https://app.avery.nl

Using app

16 days

Total reviews

1

Average rating

3.0

3 / 5 Share

May 6, 2021

Hi. we have set normal price & discount price for our products but we cannot set which price we wanted to print on the label. by default it will set & print discount price.

Using app

About 2 years

Total reviews

1

Average rating

3.0

Developer Reply

Thanks for taking the time to share your review. At the moment, it's not possible to display the "Compare at" price of products on your labels. However, I can definitely understand how this would be a great feature to have, so I'll be sure to share this with our developers. Thanks again! - Julie, Shopify Support

3 / 5 Share

April 21, 2021

More customization (for Rollo printers) and different workflow process would make it more user friendly.

Using app

Almost 2 years

Total reviews

1

Average rating

3.0

Developer Reply

Thank you for writing your review and for providing your feedback to us here. I can certainly see how having more customization options would be a big help to you and I'll be sure to pass your comments on to our development team. -Oliver, Shopify Support

3 / 5 Share

April 7, 2021

I was using this app for the last few months and didn't have any issue. Today it has stopped creating barcode when I am after getting a huge delivery in causing me a load of backlog. I uninstalled it and reinstalled it and it still won't work.

Using app

About 1 year

Total reviews

1

Average rating

3.0

Developer Reply

I'm sorry to hear that you've had this issue with the Retail Barcode Labels app but thank you for letting us know here in your review. It sounds like this is an issue we may be able to troubleshoot for you, so I'd recommend reaching out to our support team directly for assistance: https://bit.ly/2AWw5VA. They'll be able to authenticate you on the store and take a closer look at things for you. -Victor, Shopify Support

3 / 5 Share

April 7, 2021

it takes way too long to create barcodes. also, it's annoying and time consuming to have to create a barcode after entering every single product. seems if you have the sku, it should be able to create the barcode w/o an additional step

Using app

3 months

Total reviews

1

Average rating

3.0

Developer Reply

Thank you for writing your review and for providing your feedback to us here. I can certainly see why being able to create the barcodes faster would be a big help to you and I'll be sure to pass your comments on to our development team. -Victor, Shopify Support

3 / 5 Share

March 30, 2021

It works but needs tweaks to be a good useable app. Firstly, If you have spent 10 minutes finding all the products you wish to print barcodes for, if one is missing a number, rather than throw you out of all the hard work you have done putting it on a list to print, how about it designate a barcode and then go to the next page for the quantity of labels needed?. This one is the deal breaker for me. Transfers!. I have just put over 350 new stock items that arrived today, now all of these products need barcode labels. Why cant there be a button to print barcode labels from that screen. It would save hours of work?. It took me ages to enter it for the transfer, having to compile the exact list again to generate the labels is a huge waste of time!.

Using app

Over 1 year

Total reviews

1

Average rating

3.0

Developer Reply

Thank you for getting in touch and writing your review, and I can certainly sympathize with your frustrations here and see why the suggestions you've made would be beneficial. They are greatly appreciated as merchant feedback plays a big part in platform development here at Shopify, and I will be sure to pass your comments onto our development team for them to consider. -Victor, Shopify Support

3 / 5 Share

March 11, 2021

I have run into duplicate barcodes, several, since my shop reopened 3 days ago. Also, I have had been trying to scan products created today and none are scanning. This is frustrating. The POS doesn’t recognize the products at all. But if I search the product with the barcode number in the admin, they are there.

Using app

About 1 month

Total reviews

1

Average rating

3.0

Developer Reply

Hi, there. I'm sorry to hear that you've been having these issues with the app. I would recommend reaching out to our support team so that we can troubleshoot these with you and get the app working as intended: https://bit.ly/2AWw5VA. Thank you. - Brie, Shopify Support

3 / 5 Share

March 10, 2021

It's easy to use, but it doesn't have labels for the Rollo printer. So guessing to find what works is annoying. When I can get it to work, it works well.

Using app

Almost 2 years

Total reviews

1

Average rating

3.0

Developer Reply

Thank you for providing your feedback to us here, and I'm glad to hear that the app works well for you when you're able to get it working with your printer. The app is designed to work best with supported label printer brands, such as models offered by Dymo and Zebra, so may not be fully functional with Rollo printers. You can read more about the app and its supported models here: https://bit.ly/3vu8zXO. -Victor, Shopify Support

3 / 5 Share

Feb. 17, 2021

Really useful, but they should implement the option to edit the label text format. Prices should be a bit bigger. In that case my rating would be 5.

Using app

4 months

Total reviews

5

Average rating

3.8

Developer Reply

Thank you for your review and for this feedback! If you're in need of different label texts or price sizing, it may be worth taking a look at using the Dymo label software to print labels instead: https://bit.ly/39fg0Ji. There might be some additional options available there. Hope that helps! - Brie, Shopify Support

3 / 5 Share

Jan. 11, 2021

This is a very useful app, no doubt, but... Everytime I want to see a preview of the label, it says "There was a problem generating a preview". Also, even though I successfully print the labels (Without reviewing it in preview option), I never gets price printed. Do you know what would be the issue?

Using app

3 months

Total reviews

1

Average rating

3.0

Developer Reply

Hey, there! Thanks for letting us know about the issues you're having with the app - it's possible these may have something to do with your browser and your printing settings. I'd like to help you troubleshoot these, so I'll follow up with you via email shortly. Speak soon! - Brie, Shopify Support

3 / 5 Share

Jan. 8, 2021

Works well, but there's too many clicks to generate a barcode. And i really miss an autogenerate option, and a direct print function from variants/products. The process are too time consuming.

Store

no. 186

Using app

About 2 months

Total reviews

4

Average rating

4.5

Developer Reply

Thanks for taking the time to leave a review here; this is definitely valuable feedback. I'll be sure to pass this on to our developers as a feature request for you, and hopefully it will help inform app updates in the future. Cheers! - Brie, Shopify Support

3 / 5 Share

Jan. 6, 2021

The app works as intended - however - they don't have Avery labels in American sizes/styles. You have to buy a European version for their template to work. I like that they bulk create barcodes - however - I had to go to the Avery website itself to design my own - which pretty much made this 99% not useful. If they can update their templates and add the 1x1 or the 1.5 x 1.5 in American template formatting that would be amazing.

Using app

16 days

Total reviews

2

Average rating

4.0

Developer Reply

Thanks for this feedback! I'd recommend taking a look at the Multi-Label Barcodes app, which might be a better fit for you: https://bit.ly/35q2qAD. In regards to European vs. American, it sounds like you may be referring to metric vs. imperial. In that case, you'll just want to convert the sizing to find out the equivalent label in inches. Hope that helps! Feel free to reach out to support any time with more questions. - Brie, Shopify Support

3 / 5 Share

Dec. 17, 2020

Not bad - has some quirks. Occasionally when I choose to generate barcodes for a product, and it says it's finished generating, the next screen tells me that not all products have a barcode. So I have to click Generate barcode again and pray that all of the items get a barcode. Repeat a couple of times, until they all actually do have a barcode. This seems to happen 1 out of 3 times. Please fix! Otherwise decent app.

Using app

Over 1 year

Total reviews

1

Average rating

3.0

Developer Reply

Hey, there! Thanks so much for taking the time to write a review. I'm sorry to hear that you're encountering some issues when generating barcodes. I'd like to gather some more information from you about this, to see if there's anything we can do and make sure your feedback is passed on to the correct team. I'll send you an email shortly for more details and we can discuss there. Thank you! - Brie, Shopify Support

3 / 5 Share

Nov. 16, 2020

Lacks support for custom labels. Great app otherwise. I would give 5-stars if it had that one feature. We use a custom printer.

Using app

About 1 month

Total reviews

3

Average rating

4.3

Developer Reply

Thank you for leaving this feedback and I'm glad that you've mostly found the app to be useful for the business. I will be sure to pass your comments onto our development team for them to consider as we build and develop the app in future. Thanks again! -Oliver, Shopify Support

3 / 5 Share

Nov. 11, 2020

The bar codes really help me organize my inventory. But when I print multiple out at a time, 3 or 4 of them will not print correctly on the Dymo sticker leaving me to try and printing them again. So I cannot print more than 5 at a time otherwise it will mess up and skip and not print correctly. Yes I have the right stickers and set up sizes. If I print less than 5 at a time they come out perfect each time.

Using app

4 days

Total reviews

6

Average rating

4.7

Developer Reply

Thanks for leaving this review. When printing in bulk, it's best to follow these steps (http://bit.ly/2GC5bSM), and ensure your printer is using these recommended settings (http://bit.ly/331SMkl). I'm going to follow up with you via email to help look into the troubles you're having, and work towards a resolution. Talk soon! - Rae, Shopify Support

3 / 5 Share

Nov. 11, 2020

It's sometimes frustrating because it won't created barcodes on items. You have to repeatedly hit create. Other than that it's good

Using app

12 months

Total reviews

1

Average rating

3.0

Developer Reply

I'm glad that you've mostly found the app to be useful but I'm sorry to hear that you sometimes have issues creating the barcodes quickly. Thank you for your feedback on this, and I will be sure to submit this information to our development team who work on the app for them to see. Please contact our support team at help.shopify.com/questions if you require further assistance. -Victor, Shopify Support

3 / 5 Share

Oct. 21, 2020

I used to really love this app. However, it automatically changed my label printing settings, and now I can't print on any labels other than square. I wish it would also print on Dymo medium labels, but it's currently not an option.

Using app

Over 3 years

Total reviews

1

Average rating

3.0

Developer Reply

Thank you for writing your review and for providing us with this feedback, it's much appreciated. I'd like to learn more about what your printing settings were before and if it's possible to revert back to them, so I will be sending an email to you shortly to discuss this in more detail. Please look out for that and get back to me there. -Victor, Shopify Support

3 / 5 Share

Oct. 10, 2020

There needs to be a way to input other sizes for templates. I have extra small dymo labels that are compatible with my dymo printer I purchased from Shopify, but I am unable to use them as their size isn't supported in the app.

Using app

5 days

Total reviews

4

Average rating

4.3

Developer Reply

Thank you so much for providing us with your feedback. At this time, the Retail Barcode Labels app supports the following labels sizes: https://bit.ly/2Zdw49M. I can certainly see how it would be helpful for merchants to have more templates sizes available within the app. I've submitted feedback directly to our developers on your behalf in hopes that this is something we can address in the future. - Oliver, Shopify Support