Retail Barcode Labels
Create and print barcode labels for your products
Rating
2.3
feedback
433
chart
#998
All reviews
Review RSS Feed
July 23, 2021
We use this barcode maker for our two stores. The biggest issue it has is it makes duplicate labels for different items. This messes with our inventory levels a lot and it seems to keep happening. I am looking for a new app as we cannot afford to let this keep happening as we have two brick and mortar stores and an online store so it is very important that our inventory is correct at all times.
I am sorry to hear that you have had this issue with the Retail Barcode Labels app and can appreciate that the duplication of labels is especially frustrating when you have numerous stores and accurate inventory reporting is important. This is a known issue with the app and we are logging merchant feedback on this, so I will be sure to pass your comments on to our app development team. Thank you for writing your review and letting us know you're having this problem. -Victor, Shopify Support
May 6, 2021
The jewelry tags are very frustrating. They don't give show the sku or the barcode. This makes tagging labor intensive. Also the Dymo labels used constantly get clogged in the dymo printer.
Hi, there! Thanks for reaching out and for providing your feedback. Customization options are limited for smaller sized labels at this time but I'll pass your feedback along to our team internally! -Oliver
May 4, 2021
Honestly, we need more options for Dymo templates. Shopify Hardware sold us Dymo Hardware, but the size tags we need vs what is available as a template are way too big. Need this to be more customizable, so we can choose *Just* barcode and name of item, on a smaller Dymo label ( 1⁄2 x 1 7⁄8" or 1⁄2 x 1"). It's so limiting.
Hi, there. Thank you for leaving a review and providing us with your feedback. I can see how having more options for the label sizes can be beneficial for our merchants, like yourself, and I'd be happy to share your comments with our developers. Thanks again! -Elias, Shopify Support
April 24, 2021
Borderline useless. It doesn't have my Dymo label size and doesn't let me use metafields or even a range of Shopify fields. Like many Shopify features it seems to have been designed without much user experience input.
Hi, there! Thank you for leaving your feedback. Supported label sizes can be found here: https://bit.ly/3e6Olgg. I'd be happy to pass this feedback along to our development team in hopes that we may be able to add further customization down the road. -Oliver, Shopify Support
March 25, 2021
I think it is a convenience app for a barcode. The only and most problematic thing is that the app does not support my language and my currency. Quite a disappointing since Shopify itself did a great job with translating the language.
I'm glad to hear that you're finding the app convenient, and thank you for sharing that feedback with us here. I can certainly see why being able to use the app in your own language would be helpful, so I will go ahead and pass your feedback onto our development team for their consideration. -Oliver, Shopify Support
March 6, 2021
Barcodes print on label with half the number and +11 have emailed shopify to help fix it and not luck. I think it woul dbe good if glitch can be fixed.
Thank you for writing your review. I am sorry to hear that you've had this issue and not received the help you needed, as this is something that should not be happening with the app. I would recommend trying to contact our support team again, either via a callback or by live chat, so that you can be authenticated on the store and this issue can be investigated in more detail. A member of our team should be able to take a look at the app to try and determine what is causing this problem. You can reach out to them at: https://bit.ly/2AWw5VA. -Victor, Shopify Support
Feb. 22, 2021
We used this application to print the barcode for our store. While using this application we were facing the problem of not printing the price along with the barcode. We contacted to the support team regarding this issue. But they said that your country currency doesn't support with our system as this application is used worldwide for printing the barcode. For developer: Developers should update this application with time by time as many of the Shopify users using this application for barcode printing.
Hi, there! Thank you for that feedback - that is correct, you aren't able to print your pricing on your barcodes using the app if you are using an unsupported currency on your store. If this is the case for you, I'd recommend using the Dymo label printing software instead: https://bit.ly/39fg0Ji. Hope that helps! - Brie, Shopify Support
Jan. 8, 2021
This app is really frustrating. It doesnt create barcodes consistently. It logs out of shopify & is just a frustration.
Thank you for taking the time to provide your feedback here; I'm sorry to hear you're having trouble with the app. I'd like to help you troubleshoot these issues, so I'll follow up with you via email shortly to take a look together. Cheers! - Brie, Shopify Support
Oct. 31, 2020
So you get barcodes, but sadly, they don't work for Google or Amazon...so only for shopify. Wish it was different.
Thank you for this feedback. Retail Barcode Labels creates 8-digit product barcodes that can be scanned and used in retail locations. Whereas the UPC codes required by Google and Amazon operate slightly differently. To learn more about how these codes are used on Google, please check out this document: https://bit.ly/3oVwf4c. Equally, this Amazon resource: https://amzn.to/3621odn is helpful, too. I also recommend looking over this document (https://bit.ly/3mNmSl9) for more details on adding UPC codes to products in Google Shopping, as well as this document (https://bit.ly/364nCLM) that refers to this same process on Amazon. I'll follow up with you via email so we can discuss this further! - Rae
Oct. 17, 2020
I works till you have a problem and then zero support. I have a few items that no matter what I do it will not create a barcode. I contacted support and nothing. I will be changing to a different barcode app.
Hi, there! Thank you for providing us with this feedback on your experience. I'd love to try and work through any issues with the application you might have encountered and will be following up with you via email shortly! We can continue our dialogue on this there. Thank you! -Oliver, Shopify Support
Oct. 7, 2020
I really want to love this app, but unfortunately I don't. The most ANNOYING thing is that it only creates barcodes while the product profiles have a place for SKUs and Barcodes (leaving the SKU empty). This is a problem for people using the POS system & the Online Platform. Once the barcode is assigned, it's useless for your POS system because it will only read the SKU number (which is left empty on each product profile). In order to rectify it, you'll have to manually copy the barcode field to the SKU field for your POS to recognize it. MANUALLY INPUT EACH PRODUCT AND VARIANT. I have hundreds.... NOT HAPPY AT ALL. There are other minor issues like the lack of label sizes and such but I'd actually tolerate that if the barcode field could automatically fill in the SKU field or better yet, the POS system could read the BARCODE field.
Thank you for your review. The Shopify POS currently does read barcodes off of the product's barcode field, and not from the SKU field. The SKU field plays no part in the scanning of products in this case. It sounds like you may be having an issue with the barcode printouts, the format options, or how they're being scanned. This could also be related to a temporary issue we experienced wherein some products weren't scanning on the All-New POS (this has now been resolved). I'd like to follow up with you for more information and to make sure this has been resolved for you. If it hasn't, we can troubleshoot together there. Speak soon! - Brie, Shopify Support
Oct. 5, 2020
Hello, A lot of Dymo Templates missing! We need more variables, such as 30258 and 30334 to be supported! Please keep it up!
Thank you for taking the time to leave your feedback. At the moment, Retail Barcode Labels supports these labels sizes: https://bit.ly/2Zdw49M. That being said, it would be great to see some more template options available, so I will be sure to pass on your comments to our developers for consideration. I'll send you an email directly to confirm that we've logged your feedback on our end. I look forward to speaking with you soon! - Julie, Shopify Support
Oct. 1, 2020
Fine at first but now won't work. Won't create new templates. And the printer paper size drop down doesn't have the compatible size printer paper.
I'm sorry to hear that you've experienced this issue with the Retail Barcode Labels app but thank you for notifying us of the issues you're having here. I'd like to take a closer look into this to see if we can troubleshoot this issue together, so I will be sending an email to you shortly to discuss this with you further if you're still looking for help. Please get back to me there if that is the case. -Oliver, Shopify Support
Sept. 3, 2020
Many of the barcodes that print ate not readable. They will not scan. Its expensive to print labels that are useless. Also the program doesn't recognize keywords for searching items to print. Very time consuming to have to print labels one item at at time.
Hi, there. I'm sorry to hear you're having trouble with your labels - this is most likely an issue with your scanner or label printer. I'd like to help you troubleshoot this so that we can get those labels working for you. I'll send you an email shortly and we can take a look together. Speak soon! - Brie, Shopify Support
Aug. 3, 2020
I am totally and utterly disappointed by this app. We used it for about a year or so, and it seems to be OK until, it started generating duplicate barcodes. What an utter nightmare. I mean it just needs to do ONE THING. JUST ONE THING - unique barcodes. And it manages to create duplicates. I rang up support, and was told this was "known" If it was know - this is a critical defect!. It shouldn't be that hard to create unique codes. That's what computers are really really good at doing. Please fix this.
I'm sorry to hear that you've experienced this issue with the Retail Barcode Labels app but thank you for notifying us of this problem here. I'd like to take a closer look and see if there's anything else we can do to troubleshoot this issue, so I will be sending an email to you shortly to discuss this with you further if you're still looking for help. Please get back to me there if that is the case. -Victor, Shopify Support
July 27, 2020
Why this app doesn't work when you create a purchase order in shopify is BEYOND me. Having inventory accuracy is super important and if we could just print right from the purchase order window we could ensure items were getting the correct labels. As it is now we have to print tags from the product page and then receive the items on a PO - it's a second step that should be easy to remedy.
I really appreciate you taking the time to write this review, and I want to confirm that your feedback has been shared with our developers. We're always looking for ways to improve the app so that it makes sense and works efficiently for your business, so this feedback is tremendously valuable. Thank you! -Sophia, Shopify Support
June 21, 2020
Only suport for Avery and Dymo labels. Couldn't get it to print on my Brother labelprinter. No possibility to add custom label sizes . Fix those and you have a great app.
Thank you for providing your feedback to us here. At this time the app is only compatible with supported label printers, although I can appreciate that being able to use it with other brands and models would be a benefit to you. I'll be sure to submit this feedback to our development team on your behalf. -Victor, Shopify Support
April 21, 2020
We are new to shopify and trying to use the retail label app slows down our process but is the only no charge app available. On 50% of the product entry we have to keep re instructing the system to create barcodes and then print the label. Not one day of product entry has gone by without the system failing and us having to repeat steps over and over again on the same product.
Thank you for providing your feedback to us here and I'm sorry to hear that you've had consistent issues with the Retail Barcode Labels app. I'd like to learn more about this problem to see if I can help at all, so I will be sending an email to you shortly to touch base with you and find out more about what issues you've experienced. Please look out for my email and get back to me there if you're still requiring assistance. -Victor, Shopify Support
Jan. 21, 2020
app works well when it does work however shopify seems to have a lot of issues lately with everything!
Thank you very much for your review here. I'm glad to hear that this app has been helpful for your business so far! Our team works hard to improve our app functionality and merchant experience with Shopify overall, so I'd like to discuss the issues you've been having. I’ve reached out to you via email, hope to hear from you soon! -Lizzy, Shopify Support
Feb. 2, 2025
It would be helpful if this app worked with special characters. also took a long time to figure out how to get it to work with the labels i have. there aren't enough presets for labels and the basic 1" x 2 1/8" label preset doesn't work. Edit 2023: App still works ok. A major issues i'm having is issues with duplicate barcodes because the barcodes are generated using the last 8 characters of the variant id but the variant id is 14 characters, so multiple product variants are getting the same barcode. Additionally, a major oversight is authorizations based on user type. At least there should be some sort of password input for replacing all barcodes. It would be a shame if I spent countless hours applying barcode stickers to all of my products only to have an associate mindlessly choose "replace all barcodes in my store" and render all the barcodes useless. This is functionality that needs to be implemented ASAP. EDIT: Started using EasyScan for fulfillment purposes and they also will generate barcodes using the unique 14 character variant ID. Uninstalling this app.
Thank you for sharing this feedback with us. Our team is constantly working hard to improve our app functionality so we’d like to look into this further for you. I’ve reached out to you via email to discuss your experience with the app so far, hope to hear from you soon! -Lizzy, Shopify Support