Retail Barcode Labels
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It works but needs tweaks to be a good useable app. Firstly, If you have spent 10 minutes finding all the products you wish to print barcodes for, if one is missing a number, rather than throw you out of all the hard work you have done putting it on a list to print, how about it designate a barcode and then go to the next page for the quantity of labels needed?. This one is the deal breaker for me. Transfers!. I have just put over 350 new stock items that arrived today, now all of these products need barcode labels. Why cant there be a button to print barcode labels from that screen. It would save hours of work?. It took me ages to enter it for the transfer, having to compile the exact list again to generate the labels is a huge waste of time!.
Thank you for getting in touch and writing your review, and I can certainly sympathize with your frustrations here and see why the suggestions you've made would be beneficial. They are greatly appreciated as merchant feedback plays a big part in platform development here at Shopify, and I will be sure to pass your comments onto our development team for them to consider. -Victor, Shopify Support
I have run into duplicate barcodes, several, since my shop reopened 3 days ago. Also, I have had been trying to scan products created today and none are scanning. This is frustrating. The POS doesn’t recognize the products at all. But if I search the product with the barcode number in the admin, they are there.
Hi, there. I'm sorry to hear that you've been having these issues with the app. I would recommend reaching out to our support team so that we can troubleshoot these with you and get the app working as intended: https://bit.ly/2AWw5VA. Thank you. - Brie, Shopify Support
Really useful, but they should implement the option to edit the label text format. Prices should be a bit bigger. In that case my rating would be 5.
Thank you for your review and for this feedback! If you're in need of different label texts or price sizing, it may be worth taking a look at using the Dymo label software to print labels instead: https://bit.ly/39fg0Ji. There might be some additional options available there. Hope that helps! - Brie, Shopify Support
This is a very useful app, no doubt, but... Everytime I want to see a preview of the label, it says "There was a problem generating a preview". Also, even though I successfully print the labels (Without reviewing it in preview option), I never gets price printed. Do you know what would be the issue?
Hey, there! Thanks for letting us know about the issues you're having with the app - it's possible these may have something to do with your browser and your printing settings. I'd like to help you troubleshoot these, so I'll follow up with you via email shortly. Speak soon! - Brie, Shopify Support
The app works as intended - however - they don't have Avery labels in American sizes/styles. You have to buy a European version for their template to work. I like that they bulk create barcodes - however - I had to go to the Avery website itself to design my own - which pretty much made this 99% not useful. If they can update their templates and add the 1x1 or the 1.5 x 1.5 in American template formatting that would be amazing.
Thanks for this feedback! I'd recommend taking a look at the Multi-Label Barcodes app, which might be a better fit for you: https://bit.ly/35q2qAD. In regards to European vs. American, it sounds like you may be referring to metric vs. imperial. In that case, you'll just want to convert the sizing to find out the equivalent label in inches. Hope that helps! Feel free to reach out to support any time with more questions. - Brie, Shopify Support
Not bad - has some quirks. Occasionally when I choose to generate barcodes for a product, and it says it's finished generating, the next screen tells me that not all products have a barcode. So I have to click Generate barcode again and pray that all of the items get a barcode. Repeat a couple of times, until they all actually do have a barcode. This seems to happen 1 out of 3 times. Please fix! Otherwise decent app.
Hey, there! Thanks so much for taking the time to write a review. I'm sorry to hear that you're encountering some issues when generating barcodes. I'd like to gather some more information from you about this, to see if there's anything we can do and make sure your feedback is passed on to the correct team. I'll send you an email shortly for more details and we can discuss there. Thank you! - Brie, Shopify Support
Lacks support for custom labels. Great app otherwise. I would give 5-stars if it had that one feature. We use a custom printer.
Thank you for leaving this feedback and I'm glad that you've mostly found the app to be useful for the business. I will be sure to pass your comments onto our development team for them to consider as we build and develop the app in future. Thanks again! -Oliver, Shopify Support
The bar codes really help me organize my inventory. But when I print multiple out at a time, 3 or 4 of them will not print correctly on the Dymo sticker leaving me to try and printing them again. So I cannot print more than 5 at a time otherwise it will mess up and skip and not print correctly. Yes I have the right stickers and set up sizes. If I print less than 5 at a time they come out perfect each time.
Thanks for leaving this review. When printing in bulk, it's best to follow these steps (http://bit.ly/2GC5bSM), and ensure your printer is using these recommended settings (http://bit.ly/331SMkl). I'm going to follow up with you via email to help look into the troubles you're having, and work towards a resolution. Talk soon! - Rae, Shopify Support
It's sometimes frustrating because it won't created barcodes on items. You have to repeatedly hit create. Other than that it's good
I'm glad that you've mostly found the app to be useful but I'm sorry to hear that you sometimes have issues creating the barcodes quickly. Thank you for your feedback on this, and I will be sure to submit this information to our development team who work on the app for them to see. Please contact our support team at help.shopify.com/questions if you require further assistance. -Victor, Shopify Support
There needs to be a way to input other sizes for templates. I have extra small dymo labels that are compatible with my dymo printer I purchased from Shopify, but I am unable to use them as their size isn't supported in the app.
Thank you so much for providing us with your feedback. At this time, the Retail Barcode Labels app supports the following labels sizes: https://bit.ly/2Zdw49M. I can certainly see how it would be helpful for merchants to have more templates sizes available within the app. I've submitted feedback directly to our developers on your behalf in hopes that this is something we can address in the future. - Oliver, Shopify Support
Our Product names are sometimes too long to fit on one line on the barcode sticker. It would be great if there was an option to have the product name go on two lines on the sticker?
Hi, there! While this isn't possible within the Retail Barcode Labels app itself, you can resolve this issue via the Dymo software that is downloaded when you install the printer. I'd recommend shortening your product titles, however if this isn't an option then you can actually use the Dymo labels online interface to shrink the title so that it fits on the label. It will look something like this: https://screenshot.click/20-52-rnak9-7xbt5.png. If you need anymore assistance with that, feel free to contact our support any time: https://help.shopify.com/en/questions. Cheers! - Brie, Shopify Support
We are no longer able to access the Retail Barcode Label App - we are getting a message that the IP address is not recognised. Have tried deleting the app & re-installing it, however when we try to re-install it, it also shows a message that the IP address is not recognised. I have emailed the support email address without response. I am very disappointed by this & it is affecting our ability to run our business.
Thank you for your review and for bringing this issue to our attention. I'm sorry to hear that you are having difficulties accessing the Retail Barcodes app, but I'm glad that you've reached out to our Support team. I would be happy to look into the status for you, so I'll be sending you an email shortly with an update and some troubleshooting steps. Thanks again! -Julie, Shopify Support
Barcode printing works great. Wish that the prompt to create barcodes after selecting the ones to print, wouldn’t make you start all over. There should be an option to creat barcodes for selected print items, where one doesn’t already exist.
Thank you for writing your review and for providing us with your feedback, and I'm glad to hear that you've been able to print your barcodes successfully using the app. I can see why the workflow you've suggested would be a useful addition to the app so I will be sure to pass on your comments to our development team for their consideration. Thanks again. -Victor, Shopify Support
Shame we can't select our own label size. I really need to print brother 23x23 labels. Please make this an option!
Thank you for sharing this request. At this time, the supported barcode printers only work with Dymo and Avery Standard labels (https://bit.ly/2Oz4D3Z). I would like to submit your feedback to our development team, so I've just sent you an email in case there are any other details you would like to add. Please feel free to follow up with me by replying to that email whenever you have a chance. -Sophia, Shopify Support
The app works, but could work faster. Also why is it not possible to print all labels for items received on a purchase order. Does not make sense you need to go one by one even though you already have all items and quantities in the purchase order.
Thank you for writing your review and for providing your feedback on the Retail Barcode Labels app and how it can be improved. I'd like to discuss this with you in more detail, so I'll be sending you an email shortly to touch base on this matter. Please look out for my correspondence and get back to me there if you'd like me to take a closer look at this. -Victor, Shopify Support
5/6/21 Update: Got a printer like a Rollo and cannot use with it. Wish you had more printer options. Love that it's free! Was able to create bar codes for my products and print. NEED ability to pick starting label position on sheet of Avery 5160 labels. If I printed 10 labels on sheet, then next time I print, I would like to start printing at label position 11, not 1.
Hi, there! I believe you're referring to being able to start printing anywhere on an Avery page. In this case, some people have been able to flip the page around to print starting on the other end, in order to reduce that waste. However, this doesn't always line up well depending on your printer. I'll follow up with you via email to confirm if that's what you're referring to, and we can discuss further. Thanks for the feedback! - Brie, Shopify Support
The App seems to be doing what it's made for and quiet easily. Only down side is not having the option to add blank labels at the beginning of an Avery page. If I have already used half an Avery page for printing, I can't use the other half anymore :(
Hi, there! You're correct that there wouldn't currently be a way to add blank labels at the beginning, in order to only use a half page. Barcode labels by default are meant to fill the page, so your best bet here will be use smaller label sizes that will fit your labels correctly. I'd like to find out more about why you're wanting to do this, so that I can pass your feedback on to our developers. I'll follow up with you via email shortly for more information. Thanks! - Brie, Shopify Support
Works quite well. Is buggy if your text isn't formatted correctly (if you have funny characters in your product title) Would be nice to be able to customise the layout and add logo / thumbnail - also be great to be able to use with other DYMO sized labels, not just the preset ones.
Thanks so much for the feedback! I'll be sure to pass those requests on to our developers so that they know you'd like to see those added to the app. - Brie, Shopify Support
Why did you take away the auto print feature for labels? Now we have to go through 2 extra steps, it's not as easy and streamlined?! Would love to see the auto print feature return.
Thank you for writing your review and providing your feedback to us here. We aim to make the app as streamlined as possible and I hope the ability to create and print labels in bulk still makes the process straightforward for you, but I can appreciate why this feature would make the process even faster. I will be sure to pass your comments onto our development team. Thanks again! -Victor, Shopify Support
Mostly easy to use, but: shopify does not allow enough templates to choose the sizes of labels that we actually need, so we have to select a "nearest" size and print at 73%.
Thank you for taking the time to share this review with us. While we have recently made a few updates to the app, they should not be affecting your ability to use the Dymo printer. I’ve reached out to you via email so that we can investigate what's going on with the connection, hope to hear from you soon! -Lizzy, Shopify Support
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