All reviews

Rating Breakdown

  • 5
    11% (51 ratings)
  • 4
    11% (47 ratings)
  • 3
    16% (72 ratings)
  • 2
    19% (83 ratings)
  • 1
    43% (194 ratings)

Reviews with Text

  • 99% (443)
Review RSS Feed Review RSS Feed

2 / 5 Share

Aug. 3, 2020

I am totally and utterly disappointed by this app. We used it for about a year or so, and it seems to be OK until, it started generating duplicate barcodes. What an utter nightmare. I mean it just needs to do ONE THING. JUST ONE THING - unique barcodes. And it manages to create duplicates. I rang up support, and was told this was "known" If it was know - this is a critical defect!. It shouldn't be that hard to create unique codes. That's what computers are really really good at doing. Please fix this.

Using app

Over 1 year

Total reviews

2

Average rating

3.5

Developer Reply

I'm sorry to hear that you've experienced this issue with the Retail Barcode Labels app but thank you for notifying us of this problem here. I'd like to take a closer look and see if there's anything else we can do to troubleshoot this issue, so I will be sending an email to you shortly to discuss this with you further if you're still looking for help. Please get back to me there if that is the case. -Victor, Shopify Support

2 / 5 Share

July 27, 2020

Why this app doesn't work when you create a purchase order in shopify is BEYOND me. Having inventory accuracy is super important and if we could just print right from the purchase order window we could ensure items were getting the correct labels. As it is now we have to print tags from the product page and then receive the items on a PO - it's a second step that should be easy to remedy.

Using app

1 day

Total reviews

2

Average rating

3.5

Developer Reply

I really appreciate you taking the time to write this review, and I want to confirm that your feedback has been shared with our developers. We're always looking for ways to improve the app so that it makes sense and works efficiently for your business, so this feedback is tremendously valuable. Thank you! -Sophia, Shopify Support

2 / 5 Share

June 21, 2020

Only suport for Avery and Dymo labels. Couldn't get it to print on my Brother labelprinter. No possibility to add custom label sizes . Fix those and you have a great app.

Using app

10 months

Total reviews

4

Average rating

4.3

Developer Reply

Thank you for providing your feedback to us here. At this time the app is only compatible with supported label printers, although I can appreciate that being able to use it with other brands and models would be a benefit to you. I'll be sure to submit this feedback to our development team on your behalf. -Victor, Shopify Support

2 / 5 Share

April 21, 2020

We are new to shopify and trying to use the retail label app slows down our process but is the only no charge app available. On 50% of the product entry we have to keep re instructing the system to create barcodes and then print the label. Not one day of product entry has gone by without the system failing and us having to repeat steps over and over again on the same product.

Using app

22 days

Total reviews

3

Average rating

3.7

Developer Reply

Thank you for providing your feedback to us here and I'm sorry to hear that you've had consistent issues with the Retail Barcode Labels app. I'd like to learn more about this problem to see if I can help at all, so I will be sending an email to you shortly to touch base with you and find out more about what issues you've experienced. Please look out for my email and get back to me there if you're still requiring assistance. -Victor, Shopify Support

2 / 5 Share

Jan. 21, 2020

app works well when it does work however shopify seems to have a lot of issues lately with everything!

Using app

10 months

Total reviews

2

Average rating

3.5

Developer Reply

Thank you very much for your review here. I'm glad to hear that this app has been helpful for your business so far! Our team works hard to improve our app functionality and merchant experience with Shopify overall, so I'd like to discuss the issues you've been having. I’ve reached out to you via email, hope to hear from you soon! -Lizzy, Shopify Support

2 / 5 Share

Feb. 2, 2025

It would be helpful if this app worked with special characters. also took a long time to figure out how to get it to work with the labels i have. there aren't enough presets for labels and the basic 1" x 2 1/8" label preset doesn't work. Edit 2023: App still works ok. A major issues i'm having is issues with duplicate barcodes because the barcodes are generated using the last 8 characters of the variant id but the variant id is 14 characters, so multiple product variants are getting the same barcode. Additionally, a major oversight is authorizations based on user type. At least there should be some sort of password input for replacing all barcodes. It would be a shame if I spent countless hours applying barcode stickers to all of my products only to have an associate mindlessly choose "replace all barcodes in my store" and render all the barcodes useless. This is functionality that needs to be implemented ASAP. EDIT: Started using EasyScan for fulfillment purposes and they also will generate barcodes using the unique 14 character variant ID. Uninstalling this app.

Using app

Almost 6 years

Total reviews

11

Average rating

4.0

Developer Reply

Thank you for sharing this feedback with us. Our team is constantly working hard to improve our app functionality so we’d like to look into this further for you. I’ve reached out to you via email to discuss your experience with the app so far, hope to hear from you soon! -Lizzy, Shopify Support

2 / 5 Share

Sept. 24, 2019

Quick and easy to select which products need barcodes/labels but need's additional DYMO size label options. Without the stock 3 sizes, the app is basically useless.

Using app

About 2 hours

Total reviews

1

Average rating

2.0

Developer Reply

Thanks for sharing this feedback on the Retail Barcode Labels app. I'm glad to hear that you found the app easy to use, though I understand it's not currently working for your business due to some of the label sizes you require not being available on the app. Our developers are always working to improve the functionality of our integrations, so I'd like to share your thoughts with them regarding this. I'm going to follow up with you via email so that we can discuss your specific experience further and properly log your feedback on our end. Looking forward to speaking with you soon! - Rae, Shopify Support

2 / 5 Share

Aug. 21, 2019

Please guide Me how can i make a customize Barcode i have a ZEBRA Barcode Printer 1.50" x 3" i Cant able to make Custom Dimension

Using app

2 months

Total reviews

3

Average rating

4.0

Developer Reply

Thank you for reaching out with this question. Retail Barcode Labels currently only supports Avery and Dymo label types. However, we're always looking for ways to improve our apps, so I'm going to share this suggestion with our teams. I'm also going to follow up with you via email so that we can discuss your request further. Looking forward to speaking with you soon! - Rae, Shopify Support

2 / 5 Share

Aug. 7, 2019

I have been using this app to create barcodes and most of the time it has worked well. I wish that you could manipulate the order of the labels as I do not fill a full sheet of labels and I waste labels. Unfortunately, it has created one barcode code assigned to multiple products. We cannot use these certain barcodes as it does not work well with our system. :(

Using app

29 days

Total reviews

1

Average rating

2.0

Developer Reply

Thank you for reaching out and for providing your review. We're always looking to improve the platform and apps that we offer, so we appreciate feedback from our merchants on how we can do that. I will be submitting your feedback re: the order of the labels to our development team. In regard to one barcode being assigned to multiple products, this should not be happening. I will be sending you an email shortly so that we can troubleshoot this problem and hopefully find a resolution. Please keep an eye out for my email and I look forward to hearing back from you. -Victor, Shopify Support

2 / 5 Share

Oct. 31, 2019

A lot of times it won't open up or let me print labels. Takes a while to create products. I do love the fact that it allows you to print multiple labels at once.

Using app

10 months

Total reviews

4

Average rating

4.3

Developer Reply

Thank you for reaching out and for leaving your feedback. I'm glad to hear that you're enjoying the ability to print multiple labels at once which is hopefully speeding up the entire fulfilment process for you. I'm sorry to hear that you've experienced issues loading the app and getting it working properly, however, so I will be sending you an email shortly so that we can discuss this in more detail and hopefully get this resolved for you. Thanks again and I look forward to speaking with you about this moving forward. -Victor, Shopify Support

2 / 5 Share

June 17, 2019

i use this app to print barcodes. it takes way too long to get the job done. too many windows to click through. i wish there was a way to just click create barcodes and print from the one screen.

Store

Mint

Using app

6 months

Total reviews

5

Average rating

4.4

Developer Reply

Hi there, thank you for providing us with feedback on Retail Barcode Labels! Finding an efficient workflow is super important and I might have some tips you can use! I have sent along an email with my tips and to collect and additional feedback you have on the app! - JP, Shopify Support

2 / 5 Share

June 5, 2019

VERY INCONSISTENT. HAVING TO CONSTANTLY ADJUST SETTINGS AND LABEL SIZES, PROCESS IS WAY MORE COMPLICATED THAN BEFORE.

Using app

4 months

Total reviews

1

Average rating

2.0

Developer Reply

Thanks for taking the time to share your feedback! We're always working to make sure our apps function properly for our merchants, so I’ve followed up with you via email so we can take a closer look. - Lauren, Shopify Support

2 / 5 Share

June 4, 2019

Shopify is on the right track but the app is still very limiting. I do like that they are trying! One thing that would be a game changer is if the barcode app would allow us to print labels from the transfer or import windows. Way too hard to go and find the labels you need to print each time inventory is received. If Shopify would use the POS portion of the inventory as a true 'source of truth' then the philosophy would be much more effective!!

Store

MILOSLC

Using app

25 days

Total reviews

1

Average rating

2.0

Developer Reply

Thank you for sharing this feedback! We’re always looking to improve apps with this kind of information, and we are working to improve the way our apps work with stores and what they can offer merchants such as yourself. I’ve also followed up with you via email to log your feedback for our development team and if there are any other recommendations you would like to make, you can reply to that email. I would like to help you voice your concerns and forward them to our developers. Thanks! Niall, Shopify Support

2 / 5 Share

May 14, 2019

Would love compatibility with Numerous other Labels... pretty frustrating to only be able to chose from such a limited amount of options. There should also be an option where Barcodes are created automatically. Having to Manually Create Barcodes every time a new product is added is extremely frustrating and counteractive towards efficiency and productivity. Nevertheless it is understood that Shopify is an Online Sales platform and not POS, but the option to have Barcodes and a tagging system is defiently in the right direction. It should just be way more user friendly, offer plenty more options as far as Barcode templates, and the processing flow of getting the barcodes to print should be a whole lot more simpler than it is right now. Just an Honest review from someone who's been on SHopify for quiet a while now. Thanks.

Using app

4 months

Total reviews

1

Average rating

2.0

Developer Reply

Thank you for sharing your experience with us, we value your honest feedback and appreciate you taking the time to share it with us here so that we can continue to improve. I’ve followed up with you via email so that we can discuss this further and I can share your feedback to our development team. Hope to hear from you soon! - Jason, Shopify Support

2 / 5 Share

May 6, 2019

This app is okay. It gives the ability to generate barcodes and print labels, but it doesn't allow me to do it in succession. If I select a series of items and generate the barcodes, I have to re-select those same items again in order to print them. It would be more useful if I could generate the barcodes then print directly from the items I chose in the first place. Having to search for the item again is cumbersome and inefficient.

Store

LAUNDRY

Using app

About 2 months

Total reviews

1

Average rating

2.0

Developer Reply

Hey, there. Thank you for your review, we appreciate you taking the time to share it with us so that we can improve! I've gone ahead and filed your valuable feedback to our development team. I've also reached out to you via email to follow up on your experience. I hope to hear back from you! -Jason, Shopify Support

2 / 5 Share

May 2, 2019

This app keeps stuffing up on me, half the time it won't even print and ends up just sitting there in the printer app?? Also feels like so many more steps to actually print barcodes compared to the old app. Not user friendly

Using app

3 months

Total reviews

3

Average rating

4.0

Developer Reply

Thanks for taking the time to offer this feedback about the Retail Barcode Labels app! The apps team at Shopify is always looking for ways to improve the functionality and workflow of our apps, so I’ve reached out to you via email to get more context and to look into this further. I hope to hear from you soon! -Lauren, Shopify Support

2 / 5 Share

April 10, 2019

I used this app to help me make checking people out faster and help keep better track of inventory. I love that it generates barcodes for you but HATE that it takes 10 tries just to create a barcode label. I have to try to create a label multiple times before it will let me print the label. Trying to save time but this app takes FOREVER. Very slow!

Using app

2 months

Total reviews

2

Average rating

3.5

Developer Reply

Thank you for this feedback. I have gone ahead and reached out to you via email to offer additional support as I would love to get more context from you so that we can work together to get this app working for you. I apologize that your experience has been less than ideal and I look forward to working with you. - Alex, Shopify Support

2 / 5 Share

April 4, 2019

I can see what the new Barcode app tried to achieve with being able to mass print barcodes but the whole process is tedious and takes much longer than previously with the old app.

Using app

2 months

Total reviews

2

Average rating

3.5

Developer Reply

Hi there, thank you very much for sharing this feedback. I've followed up with an email to you as well because I'd like to delve a bit further into this issue for you,.I'd like to find out more about how you are printing in bulk and if I can recommend a better way to do it instead, and I'll reply on the email. We’re always looking to improve apps with good feedback like this, and we are working to improve the way our apps work with stores like yours and what they can offer merchants such as yourself.

2 / 5 Share

April 3, 2019

Im really not happy with this app. I want to add my "Product Name" and althought the box is ticked, it doesnt show the Product Name on the printed lable. The same goes for custom text, etc. Get it sorted please!

Using app

20 days

Total reviews

1

Average rating

2.0

Developer Reply

Hello Claudia, thanks very much for sharing this feedback here. I think for your case there might be a specific error and I'd like to get to the bottom of it so I’ve followed up with you by email. We’re always looking to improve the way our apps work with stores and what they can offer merchants like you. So thanks again for this feedback. Niall, Shopify Support.

2 / 5 Share

March 29, 2019

It takes a few times to create the same labels and you have to keep going back in which frustrates me. It started off great but now is taking too long for each individual product to be bar coded.

Using app

3 months

Total reviews

2

Average rating

3.5

Developer Reply

Thanks for sharing your feedback! We work hard to improve our app functionality, so we’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - JP, Shopify Support