Retail Barcode Labels
Create and print barcode labels for your products
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Aug. 30, 2019
The app works well but I wish there was a feature to add additional size barcodes. I have a small label that I need to use on some products and this app will not allow me to do that.
Thank you for sharing this feedback! In addition to the listed supported label types, we have some extra options at the bottom under "Other Labels". This page from our help docs has some more details! (http://bit.ly/2l0ypDA) Does the smaller label you're using fit one of these sizes? I will follow up with you via email shortly, in case you needed any further assistance on this. -Lizzy, Shopify Support
Aug. 21, 2019
Please guide Me how can i make a customize Barcode i have a ZEBRA Barcode Printer 1.50" x 3" i Cant able to make Custom Dimension
Thank you for reaching out with this question. Retail Barcode Labels currently only supports Avery and Dymo label types. However, we're always looking for ways to improve our apps, so I'm going to share this suggestion with our teams. I'm also going to follow up with you via email so that we can discuss your request further. Looking forward to speaking with you soon! - Rae, Shopify Support
Aug. 7, 2019
I have been using this app to create barcodes and most of the time it has worked well. I wish that you could manipulate the order of the labels as I do not fill a full sheet of labels and I waste labels. Unfortunately, it has created one barcode code assigned to multiple products. We cannot use these certain barcodes as it does not work well with our system. :(
Thank you for reaching out and for providing your review. We're always looking to improve the platform and apps that we offer, so we appreciate feedback from our merchants on how we can do that. I will be submitting your feedback re: the order of the labels to our development team. In regard to one barcode being assigned to multiple products, this should not be happening. I will be sending you an email shortly so that we can troubleshoot this problem and hopefully find a resolution. Please keep an eye out for my email and I look forward to hearing back from you. -Victor, Shopify Support
July 29, 2019
The app generated the exact same barcode for all products entered on the same day.... so every time we scan at checkout, we have to look through a list of products with the same barcode to find the product we are actually trying to scan and ring up while customer waits.
Thank you for getting in touch and for leaving your feedback. I'm sorry to hear that you had this problem when using the Retail Barcode Labels app, and it certainly shouldn't be issuing the same barcode for each product in your store. I will be sending you an email shortly so I can take a closer look at this issue and see what we can do to troubleshoot this and hopefully get things resolved. Please keep an eye out for my email and I look forward to hearing back from you. -Victor, Shopify Support
Oct. 31, 2019
A lot of times it won't open up or let me print labels. Takes a while to create products. I do love the fact that it allows you to print multiple labels at once.
Thank you for reaching out and for leaving your feedback. I'm glad to hear that you're enjoying the ability to print multiple labels at once which is hopefully speeding up the entire fulfilment process for you. I'm sorry to hear that you've experienced issues loading the app and getting it working properly, however, so I will be sending you an email shortly so that we can discuss this in more detail and hopefully get this resolved for you. Thanks again and I look forward to speaking with you about this moving forward. -Victor, Shopify Support
June 17, 2019
i use this app to print barcodes. it takes way too long to get the job done. too many windows to click through. i wish there was a way to just click create barcodes and print from the one screen.
Hi there, thank you for providing us with feedback on Retail Barcode Labels! Finding an efficient workflow is super important and I might have some tips you can use! I have sent along an email with my tips and to collect and additional feedback you have on the app! - JP, Shopify Support
June 5, 2019
VERY INCONSISTENT. HAVING TO CONSTANTLY ADJUST SETTINGS AND LABEL SIZES, PROCESS IS WAY MORE COMPLICATED THAN BEFORE.
Thanks for taking the time to share your feedback! We're always working to make sure our apps function properly for our merchants, so I’ve followed up with you via email so we can take a closer look. - Lauren, Shopify Support
June 4, 2019
Shopify is on the right track but the app is still very limiting. I do like that they are trying! One thing that would be a game changer is if the barcode app would allow us to print labels from the transfer or import windows. Way too hard to go and find the labels you need to print each time inventory is received. If Shopify would use the POS portion of the inventory as a true 'source of truth' then the philosophy would be much more effective!!
Thank you for sharing this feedback! We’re always looking to improve apps with this kind of information, and we are working to improve the way our apps work with stores and what they can offer merchants such as yourself. I’ve also followed up with you via email to log your feedback for our development team and if there are any other recommendations you would like to make, you can reply to that email. I would like to help you voice your concerns and forward them to our developers. Thanks! Niall, Shopify Support
May 27, 2019
I was loving this app until the print alignment messed up on me I could not figure it out I tried everything! Such a big disapointment because the labels made my product look professional.
Thanks for sharing your feedback. We work hard to improve our app functionality and the Retail Barcode Labels app is supported so you can reach out to us for assistance! I’ve sent an email to you and so we can get this app working! - JP, Shopify Support
May 25, 2019
We do not like the new app. The printer and label default changes each time the app is open. The old application was far better.
Thank you for sharing your feedback with us! Our team works hard to improve the Retail Barcode Labels app functionality so we’d like to look into this further for you. I’ve reached out to you via email, hope to hear from you soon! -Lauren, Shopify Support
May 14, 2019
Would love compatibility with Numerous other Labels... pretty frustrating to only be able to chose from such a limited amount of options. There should also be an option where Barcodes are created automatically. Having to Manually Create Barcodes every time a new product is added is extremely frustrating and counteractive towards efficiency and productivity. Nevertheless it is understood that Shopify is an Online Sales platform and not POS, but the option to have Barcodes and a tagging system is defiently in the right direction. It should just be way more user friendly, offer plenty more options as far as Barcode templates, and the processing flow of getting the barcodes to print should be a whole lot more simpler than it is right now. Just an Honest review from someone who's been on SHopify for quiet a while now. Thanks.
Thank you for sharing your experience with us, we value your honest feedback and appreciate you taking the time to share it with us here so that we can continue to improve. I’ve followed up with you via email so that we can discuss this further and I can share your feedback to our development team. Hope to hear from you soon! - Jason, Shopify Support
May 13, 2019
The app needs to be able to cull together multiple products and variants along with updating inventory levels so that product inventory "check in" can be done with one procedural workflow and save time money and effort. (example) Receive stock --> Verify quantity -> select products to check in-> update inventory level-> print barcodes-> get back to work!
Hey there, thank you for sharing feedback about how to improve this app! This is a current limitation due to the way product updates interact with the app. That said, we’re always working to improve merchant workflow, so I’ve followed up with you via email to log your feedback for our development team. -Lauren, Shopify Support
May 6, 2019
This app is okay. It gives the ability to generate barcodes and print labels, but it doesn't allow me to do it in succession. If I select a series of items and generate the barcodes, I have to re-select those same items again in order to print them. It would be more useful if I could generate the barcodes then print directly from the items I chose in the first place. Having to search for the item again is cumbersome and inefficient.
Hey, there. Thank you for your review, we appreciate you taking the time to share it with us so that we can improve! I've gone ahead and filed your valuable feedback to our development team. I've also reached out to you via email to follow up on your experience. I hope to hear back from you! -Jason, Shopify Support
May 2, 2019
This app keeps stuffing up on me, half the time it won't even print and ends up just sitting there in the printer app?? Also feels like so many more steps to actually print barcodes compared to the old app. Not user friendly
Thanks for taking the time to offer this feedback about the Retail Barcode Labels app! The apps team at Shopify is always looking for ways to improve the functionality and workflow of our apps, so I’ve reached out to you via email to get more context and to look into this further. I hope to hear from you soon! -Lauren, Shopify Support
April 25, 2019
I do not like the new app. The older one was much simpler and faster. This app makes me reset my label and printer every single use. Very unhappy with this forced upgrade.
Thanks for your feedback! I understand the printer settings resetting can be quite frustrating for your workflow. When you print your labels, there is an option to go into the system dialogue. Once in there, you can select the preset to use your "last used settings". This will use the last preset you used for your labels. I have also sent detailed instructions for your store via email, please do get back to me if you require any additional feedback. Hope this helps! - Alex, Shopify Support
April 15, 2019
I like the barcode app as a whole but I hate how the Retail Barcode system doesn't print sizes anymore. It makes it 10x harder to tag inventory now instead of it being a simple easy process.
Thanks for sharing your feedback. The sizes are variants and this can be added to your created label template. You can see a help guide on how to add it here: https://help.shopify.com/en/manual/sell-in-person/hardware/barcode-printer/retail-barcode-labels#create-a-barcode-label-template We work hard to improve our app functionality and the Retail Barcode Labels app is supported so you can reach out to us for assistance anytime. I’ve sent an email to you and so we can get this app working properly for you. Hope to hear from you soon! - Alex, Shopify Support
April 10, 2019
I used this app to help me make checking people out faster and help keep better track of inventory. I love that it generates barcodes for you but HATE that it takes 10 tries just to create a barcode label. I have to try to create a label multiple times before it will let me print the label. Trying to save time but this app takes FOREVER. Very slow!
Thank you for this feedback. I have gone ahead and reached out to you via email to offer additional support as I would love to get more context from you so that we can work together to get this app working for you. I apologize that your experience has been less than ideal and I look forward to working with you. - Alex, Shopify Support
April 5, 2019
i use this app to print barcodes. the regular barcodes are off center but i can live with that. the 1x1 square labels that i use for my accessories i cannot even use anymore because they are so off center it cuts off the price. I have changes the settings several times and nothing i do makes it better. I suggest next time you make all of your customers use an app that is sub par you test it first. My contract is up with shopify in may and i am now currently looking into other pos systems because this issue has been a headache and i am losing money not being able to put the majority of my accessories on the floor.
Thank you for providing us with feedback on the Retail Barcode Labels app! Label alignment issues could have a few possible causes, so I have sent along an email to assist on this. - JP, Shopify Support
April 4, 2019
I can see what the new Barcode app tried to achieve with being able to mass print barcodes but the whole process is tedious and takes much longer than previously with the old app.
Hi there, thank you very much for sharing this feedback. I've followed up with an email to you as well because I'd like to delve a bit further into this issue for you,.I'd like to find out more about how you are printing in bulk and if I can recommend a better way to do it instead, and I'll reply on the email. We’re always looking to improve apps with good feedback like this, and we are working to improve the way our apps work with stores like yours and what they can offer merchants such as yourself.
April 3, 2019
Im really not happy with this app. I want to add my "Product Name" and althought the box is ticked, it doesnt show the Product Name on the printed lable. The same goes for custom text, etc. Get it sorted please!
Hello Claudia, thanks very much for sharing this feedback here. I think for your case there might be a specific error and I'd like to get to the bottom of it so I’ve followed up with you by email. We’re always looking to improve the way our apps work with stores and what they can offer merchants like you. So thanks again for this feedback. Niall, Shopify Support.