Retail Barcode Labels
Create and print barcode labels for your products
Rating
2.2
feedback
447
chart
#903
All reviews
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Feb. 18, 2021
App looks good sadly it bugs when creating template : I only get the barcode and the SKU, even when selecting Price, Product name and Variant. I can t use it if I cant have the price on the label... Hope they ll fix the bug
Thanks for reaching out about this! If your labels aren't showing the product price, this is most likely because you're using a currency that isn't currently supported. This app currently only supports the currencies found here: https://bit.ly/3pcMSbf. If you're not using one of those currencies, this would be what's causing your issue there. If that's the case, I suggest using the Dymo Label software to create your labels instead: https://bit.ly/39fg0Ji. If you are using a supported currency, please contact our support team so that we can look into this for you further: https://help.shopify.com/en/questions. Hope that helps! - Brie, Shopify Support
Jan. 9, 2021
You should add a feature that allows you to bulk print barcodes/tags, especially linked to transfer orders. Very annoying after receiving a transfer I have to go through and individually find the item, and print each tag.
Hi, there! You should be able to print barcode labels in bulk by navigating to the app and then clicking on "Print labels". You can then search and select which products you'd like to print for in bulk. If this isn't working for you, please reach out to support and we'd be happy to take a look with you. Hope that helps! - Brie, Shopify Support
Nov. 13, 2020
I have been trying to reach help for 4 days in a row with zero response. The label choices are minimum so it appears this app will be useless trying print on smaller Avery labels....
Hi, there. I'm sorry to hear you've had a hard time reaching our team - we're experiencing a large volume of support requests right now, so if you've reached out via email it may take longer than usual for someone to get back to you. If your issue is urgent, I'd recommend reaching out via live chat, or by messaging us on Facebook or Twitter. If you're trying to print on a label size that isn't compatible with the default template, we should be able to assist you in changing the size set in the template's code. I'd like to find out more about what you're trying to do and see what we can do to get that working for you. I'll follow up with you via email for more details and we can discuss there. Thanks! - Brie, Shopify Support
Nov. 11, 2020
Agree with most other 1 star reviews. You have to go through the process MULTIPLE times to get 1 barcode created. I don't understand why that functionality won't live inside Shopify (like Shopkeep) and not in an App. You also have to delete the app and reinstall if you have any issues.
Hi, there! I'm sorry to hear that you're having this technical issue with the app, and I'd like to investigate this issue further for you. I'll send you an email shortly for more information and we can take a look at it together. Cheers. - Brie, Shopify Support
Nov. 11, 2020
I use this app to create price stickers for my store. I do not like having to repeatedly go through the process to attempt to make barcodes. Sometimes it works on the first try but typically I have to go through the process repeatedly, at least 5 times of clicking " create barcode" then navigate back to the product screen and do it again and again until it finally actually produces a barcode. Some times i have to repeat this process over 15 times to get one generated and I have also found that it often will generate a barcode that is already in use which I have no way of knowing that until the cashier rings up an item and flags it for multiple items being linked to the barcode. It is frustrating!
Thank you for taking the time to leave a review here; I'm sorry to hear that you're having these technical issues with the app. This certainly shouldn't be the case, and I'd like to look into this for you further. I'll send you an email shortly and we can take a look at it together. Speak soon! - Brie, Shopify Support
Oct. 22, 2020
Really not user friendly at all. Takes so long to create barcodes for each product and is very time consuming. I used to use shopkeep which created the barcodes automatically and didn't add any time to my day. You really need to work on this feature.
I'm sorry to hear that you've not found the Retail Barcode Labels app to be user-friendly but we appreciate you providing us with your feedback here nonetheless. I will be sure to pass your comments onto our development team for them to consider as we build and develop the app in future. Thank you. -Victor, Shopify Support
Oct. 6, 2020
I CANNOT CLICK ALL PRODUCTS TO PRINT BARCODES AT ONCE, I HAVE TO CLICK A COUPLE OF PRODUCTS AT A TIME
Thanks for sharing your review. You can actually print labels for all products at once directly within the Products section of your admin, where you have the ability to bulk select many products as you like. We have instructions on how to achieve this here: https://bit.ly/2SxEPXV. I'll also be following up with you via email shortly so we can discuss this further. Looking forward to your response! - Julie, Shopify Support.
Sept. 5, 2020
Funktioniert nicht. Nur fehlermeldungen leider ist das typisch bei shopify apps. nicht zu empfehlen.
Aug. 18, 2020
We have thousands of duplicated barcodes and were told previously it was because of a switch that happened with the system. They told us older products that were created before the switch may have duplicate barcodes created, but we have new products created daily that are being given duplicate barcodes. This causes issues with other third party apps that cannot differentiate between our products because of duplicate barcodes.
I'm sorry to hear that you've experienced this with the Retail Barcode Labels app but thank you for notifying us of the trouble you've experienced here. I'd like to take a closer look and see if there's anything else we can do to troubleshoot this issue, so I will be sending an email to you shortly to discuss this with you further if you're still looking for help. Please get back to me there if that is the case. -Oliver, Shopify Support
Jan. 28, 2021
This app is terrible! The product has a handful of bugs that need to be fixed. (1) you should be able to bulk generate and print labels directly from a purchase order. (2) yes, you can bulk print labels, but there is a bug in the algorithm. Once you select one item, it completely forgets you've selected it and the entire list of items you selected to print tags goes away and it only prints the most recently selected item. SOMEONE PLEASE FIX THIS BUG!!!!!!!!!
Thank you for sharing this feedback. I understand the frustration you've encountered while trying to use the Retail Barcode Labels app, and I'd like to discuss this setup further to help determine why the barcodes aren't working. I'll send you an email shortly so that we can investigate this in more detail. Talk soon! - Rae, Shopify Support
July 30, 2020
Loaded the App 24 hours ago worked fine for 1 night, try to use it tonight not working, opening our storefront finally and now we are dead in the water with our bar codes, Manually Pricing it is... pretty sad pay this much money for Shopify may have to look at another alternative.....
Thank you for taking the time to write this review. We appreciate receiving feedback like this. I'm sorry to hear you've had some trouble with the Retail Barcode Labels app and I'd love to see if I can help you get it working again. I'll be reaching to you via email shortly. Please respond to me there if you'd like to dig into this further together. - Oliver, Shopify Support
July 29, 2020
It appears that this app is no longer working. Also, the contact information is NOT working. Not cool to get rid of an app that people use with no warning.
Thank you for writing this review and I'm sorry to hear that you've experienced some trouble with the Retail Barcode Labels app. I'd like to take a closer look at this to see if I can help, so I will be sending you an email shortly so that we can discuss this in more detail. Please respond to me there if you are still seeking assistance. -Oliver, Shopify Support
July 28, 2020
App completely disappeared today!! Anyone else having this problem??? Help!! And the tech support toll free number is no longer working
Thank you for writing your review and for providing us with this feedback, and I'm sorry to hear that you've run into some problems with the app. The app underwent a recent update which required re-installation from the Shopify App Store. I've taken your feedback to our developers in hopes that we can improve this process in the future. All the best! -Oliver, Shopify Support
July 22, 2020
Works half the time. Very frustrating. Used to work perfectly and now it's a hassle to even use to create barcodes.
Thank you for writing your review and for providing us with this feedback, and I'm sorry to hear that you've run into some problems with the app. I'd like to learn more about these issues to see if I can help at all so will be sending an email shortly to touch base with you on this. Please get back to me there if you're still looking for assistance. -OIiver, Shopify Support
July 13, 2020
Messes up ALL your barcodes. I have had to go back over 500 barcodes repeatedly until I eventually figured out it was this app messing everything up. Avoid.
Thanks for taking the time to share your review. I'd like to take a look into this issue for you and offer some guidance. I'll be sending you an email shortly so we can discuss this further. If you are still needing assistance, feel free to respond to my email directly and we can continue from there. Thanks! - Julie, Shopify Support
June 29, 2020
I used this app to create and print a barcode for an item that had just arrived and it erased and updated ALL of my barcodes in the system. THOUSANDS of items have to have barcodes reentered into the system. WEEKS worth of work.
Thank you for leaving this review. I'm so sorry to hear that you had a frustrating experience with the app. I would like to take a look into the account to find out what happened and see if there's anything I can do to help. I have sent you an email in order to investigate. Please respond to that email whenever you're able to. -Sophia, Shopify Support
June 29, 2020
Even after selecting price and removing all Variants, price doesn't show. I tried everything… but still
Thank you so much for submitting your review. I'm sorry to hear that the template hasn't been cooperating with you, and I'd like to help you get it sorted out. I have sent you an email so we can take a look into the app settings together. Please reply to that email whenever you have a moment. Looking forward to getting this resolved for you. -Sophia, Shopify Support
June 18, 2020
not working any more. I really used this. And then uninstalled to see if that was the problem and now it keeps failing to install.
Thank you for reaching out about this and for writing your review. I'm sorry to hear that you've experienced this issue, and I'd like to take a closer look at this to see if I can help you get the app installed again. I'll be sending you an email shortly to touch base with you on this so please look out for that and get back to me there if you're still wanting to use the app. -Victor, Shopify Support
June 1, 2020
This app sucks. It does not work. After you create barcodes and go to print barcodes, it ALWAYS gives you an error message of missing one barcode so you have to repeat the entire process twice every time. So frustrating! It is wasting valuable time!!!
Thank you for leaving this review, and outlining the troubles you're encountering with Retail Barcode Labels. I'd really like to help look into this error message further and ensure this is investigated on our end, so I'm going to send you an email shortly with more information. Please reply directly to my email if you still need assistance with this. Speak soon! - Rae, Shopify Support
March 6, 2020
Pretty worthless. It creates 8 digit bar-codes while in the USA Google requires 12 digit UPC codes. The App will populate your custom products bar-code locations with these 8 digit numbers and then Google will kick them all back and you will have to manually remove them. I submitted an inquiry on this and was told that these are actually GTIN numbers but Google reads them as UPC numbers. There needs to be a separate box to fill in for GTIN numbers on the product pages.
Thank you for the feedback! I can definitely understand the frustration with having to manually replace the barcodes with your GTIN numbers. An alternative option would be to export your products via a CSV file to change them in bulk and import them back into your store afterwards. That said, I'll be sure to pass that feedback on to the relevant team so that hopefully a separate field for that is added in the future. I will follow up with you via email shortly as well, in case you have any further questions about this. Thank you! - Brie, Shopify Support