Retail Barcode Labels
Create and print barcode labels for your products
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#992
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Feb. 10, 2020
STOP ASKING FOR FEEDBACK. Needs improvement. Should be able to search for a product using a contains match, not a starts with match. This slows down the printing process.
Thank you for writing your review and I can see why this change would be a useful one. We report merchant feedback to our development team so they can gauge demand from our merchants and understand better what changes merchants want to see. I will be sure to log your comments with them. If you have any further questions about the app or need help with anything else, please contact our support team at any time. -Victor, Shopify Support
Feb. 8, 2020
Hate it!!! PLEASE take away the extra step of PRINT LABEL SHEET. It's annoying to have to click more than we used to, and it's becoming time consuming especially for busy business like mine where we need to print barcodes every hours.
Thank you very much for your feedback here! The recents updates to the Retail Barcodes app were mostly visual and intended to improve workflow. I would like to chat with you in more detail so that we can investigate how this change might have impacted your business and work on improvements. We’re always working to improve the way our apps work, so I’ve followed up with you via email to discuss and share your feedback with our development team. -Lizzy, Shopify Support
Feb. 5, 2020
I am not liking your change the "Print label sheet" is confusing and adds more steps to the process
Thank you for sharing your feedback on this. I can definitely understand how this change has created more steps in your workflow of printing labels, and I'd really like to share your feedback with our teams. I'm going to send you an email shortly to discuss this further. I look forward to speaking with you soon! - Rae, Shopify Support
Jan. 29, 2020
This app is a little gliltchy. It doesn't always create all the barcodes for new items, it doesn't have a cart or easy way to print tags for new items, and just about every other time, it doesn't populate the print window and you have to generate tags again. Very time consuming and only works with Dymo label printers, which are marginal also. I expected much more!
Thank you for leaving this review. To create barcodes for new products only, please follow these steps (http://bit.ly/2w4VxG2) to add barcodes to any products or variants that don't currently have a barcode assigned to them. In terms of the issue you mentioned with the print window not populating, this may be a browser issue. I recommend testing this out in a Chrome browser to see if the same problem occurs. I'm going to send you a follow up email to check in and make sure this information helps resolve your queries. Speak soon! - Rae, Shopify Support
Oct. 31, 2019
I used to be able to add a product and create a barcode label right from the product added and print. Now I have to jump through hoops going back and forth creating it up to 3 times before I finally can print
Thanks for reaching out with this feedback. To print a barcode label directly from a product page, just click 'More actions' at the top of the page and select 'Print barcode labels'. This will open up the Retail Barcode Labels app in your Shopify admin so that the label template and the number of labels required can be printed. Labels can also be printed from the product list view by following these steps: http://bit.ly/2GC5bSM. I'll reach out to you via email so that we can discuss this process in more detail. Speak soon! - Rae, Shopify Support
Oct. 9, 2019
The barcodes supposedly generated but I could not see them on the product page or create a file to add. Waste of time!
Thank you for writing your review and providing us with your feedback. When you generate barcodes for products using the Retail Barcode Labels app, the barcodes should then appear in the Inventory section for each product. If this hasn't been happening or if you're unsure on how to utilize the app's features, I'd be happy to take a closer look and offer some guidance on this. I'll be sending you an email shortly to touch base with you on this so please keep an eye out for that and get back to me there if you'd like some assistance with using the app. -Victor
Sept. 24, 2019
please add many variant size of label and we can custom size, position text/barcode at the label, we think it very important
Thank you for taking the time to share this feedback with us! While the retail barcodes app does include most popular label sizes, I can understand how having more customizable options would be beneficial to a business. I would also like to share your feedback with our development team so that we can continue to improve our apps! I’ve followed up with you via email so that we can chat in more detail. -Lizzy, Shopify Support
Aug. 1, 2019
Horrible! Needs an option on WHICH price to include on the barcode. If you move an item to your sale rack, it would be helpful to select if you want the barcode to include the price or the compared at price.
Thank you for sharing this feedback with us! The compare at price is designed to be a display only option for customers to see any discounts on products. Barcodes will print displaying the amount that they will charge for. That's why it isn't an option for printing at this time. That being said we’re always working to improve the options in our apps. I’ve followed up with you via email so that I can share your feedback with our development team. -Lizzy, Shopify Support
Nov. 23, 2019
The old app (replaced by this piece of junk) was much better. Printing customized labels was so easy. Now, with the "new" app, my workflow to print labels takes at least 4-6 times longer. I can longer print my customized labels within this app. I have to export the products, manipulate the export and then print the labels from with Dymo app. I should not have to give up my specific label format to meet what this app can do. This app was a huge step backwards. In the 4 months since my review was responded to, I see no changes in how this app works to improve usability. Disappointing as this app was useful before Shopify thought the updated app improved the process.
Thank you for reaching out with this feedback. I understand your frustration with the process for printing customized labels, and how much more time consuming this task is now. With this in mind, I would really like to pass your thoughts over to our developers so that they're aware of how this is impacting your business. We are always looking to improve our platform, so we really appreciate you taking the time to write this review. - Rae, Shopify Support
June 30, 2019
So far this has proved to be totally useless for me. I've wasted so much time with this. First I installed it and it just doesn't work properly, I cannot get any fields to print other than name and barcode, none of the other options I selected will print. I reached out twice on email for assistance but got no response. So I unistalled it hoping I could reinstall it and now it just wont install, keeps just giving me an error page. hours and hours of time wasted.
Thank you for sharing this feedback! Our team are not able to respond to emails immediately, but we will always follow up! I’ve sent you email myself so that I can look into the trouble you've been having with the app and installation. I look forward to hearing from you! -Lizzy, Shopify Support
June 9, 2019
APP was great before the recent update, new version is a nightmare, i can't fit all the info on my labels and it is much more confusing to use
Thank you for sharing this feedback with the Retail Barcode Labels app! To fit all the variant information on your label, it's important to create the template correctly. We have a guide that outlines how to create the label template properly here: https://help.shopify.com/en/manual/sell-in-person/hardware/barcode-printer/retail-barcode-labels#create-a-barcode-label-template We’re always looking to improve the functionality of our apps and your feedback is greatly appreciated. I’ve followed up with you via email to log your feedback for our development team and to see if there is anything I can help specifically with your store and the app. Looking forward to connecting soon! - Alex, Shopify Support
May 9, 2019
This app is a major downgrade from the previous barcode app and needs major improvements that should have been evaluated before the new app was released. HUGE disappointment!
Thanks for taking the time to share your feedback. I’ve followed up with you via email in case you needed any further assistance. -Lauren, Shopify Support
May 8, 2019
App reuses barcodes for multiple products, which doesn't help me with the automation with over 350 products each with up to 14 variants. Also, it would be helpful if I could select what label I would like to begin printing on for the label sheets, as it is extremely rare that I have a full sheet of labels I need to print at any one time, and I abhor waste.
Thanks for taking the time to share your feedback. In regards to the app reusing barcodes, this should not be working as intended if it's doing this. There are ways to create barcodes from the app or even on a product level that are unique barcodes but I'll work with you in depth in my email to you. For re-using label sheets, there is a work around method that I can go over with you and will be letting our developers know of the paint point you were having so it can be addressed in the near future. I’ve followed up with you via email in case you needed any further assistance on this. - Alex, Shopify Support
May 6, 2019
Please note that this new app is not appreciated as the dimmensions I previously used are not even an option. Furthermore, when there are changes to Shopify, being whatever it is small or large changes, the Retailer should be notified and have an option of accepting or not. I now cannot print the labels I printed last year and have ordered several.
Thank you very much for sharing this feedback with us. This app does have the ability to work with most common label templates from Dymo and Avery, and also allows you to add custom sizes. That being said, we're always looking for ways to make workflows easier for our store owners, so I'd like to chat about the trouble you've had with this app in more detail. I’ve reached out to you via email, and hope to hear from you soon! -Lizzy, Shopify Support
April 19, 2019
99% of the barcodes printed with the app can't be recognized by the barcode scanner. No wonder it's a 1 star app....
Thank you for your review, we appreciate you taking the time to share it with us so that we can improve! For the quality of the label not being able to be scanned, you are able to increase the quality in your printer settings. We recommend increase the quality to 300 x 600 DPI and there is a help guide on how to achieve that here: https://help.shopify.com/en/manual/sell-in-person/hardware/barcode-printer/retail-barcode-labels#recommended-print-settings-for-barcode-labels I've reached out to you via email to follow up on your experience and hopefully get additional feedback with the app. Hope to connect soon! - Alex, Shopify Support
April 19, 2019
Worst app ever. Why replace the old app that was working just fine? The app doesn't recognize Thai Baht so we can't add the price on our labels anymore...
Thank you for sharing this feedback. I'd like to help out as much as I can here and I'll email you as well if you need any more help. Unfortunately, at this time, we don't support some characters or currency symbols for barcodes. We’re always looking to improve apps with feedback, and we are working to improve the way our apps work with stores and what they can offer to merchants like you. I’ve also followed up as well with your feedback to our app development team. Niall, Shopify Support
April 16, 2019
I use this app everyday to create barcode labels and it takes forever for the barcode labels to create. I have to create them about 3-5 times. Also, it's difficult to print multiple items at once, it's very time consuming.
Hello there, firstly, thank you for sharing this feedback. It is feedback like this that guides us in the right direction to make apps better for merchants like you. I’ve also followed up with you via email to log your feedback for our development team. In that reply I've included some screenshot to help. You should be able to add labels in bulk in the Shopify admin, by going to: > Apps > click "Retail Barcode Labels" > Then "print labels" > Then select the option that best suits you, all or select a few products > Then press the purple button "create Barcode labels" You can also print labels in bulk, by going to: > Products > Clicking the white square beside the product name > Then press "actions" at the top of the page. > Then print selected labels. This guide will also help for the hardware side of using the app: > https://help.shopify.com/en/manual/sell-in-person/hardware/barcode-printer#print-barcodes Hopefully this helps! But I will also send you on an email to go further in detail with this for you! Thanks. Niall, Shopify Support.
April 11, 2019
We use this app to create barcodes to scan on merchandise. It is very finicky and hard to use. There are extra steps that make the process very tedious just to print a barcode. Lately the barcodes have not been printing correctly at all. It is wasting a lot of labels.
Thank you for sharing this feedback. It is very useful for future developments and to help make this as user friendly as possible for merchants such as yourself. I’ve also followed up with you via email to log your feedback for our development team and see what exactly is effecting your app and hardware. Please feel free to reply to my email to see what we can do to help for you personally, but just to inform you there are only some printers that are supported and I have listed them here, just incase you are using hardware that we would not support: https://help.shopify.com/en/manual/sell-in-person/hardware/barcode-printer but regardless, I'll see what can be done. Thanks! Niall, Shopify Support
April 11, 2019
Started out bad, got a little better, now it's worse than it started out. I was hoping it would be great, but now its not even working on Safari.
Thanks for sharing this feedback with us! Although the app should work on any up-to-date browser that we support, Shopify recommends using Chrome with the Retail Barcode Labels app for a more consistent experience. That said, we're always looking for ways to improve our apps, and I’ve reached out to you via email so we can log this feedback with our developers. I hope to hear from you soon! - Lauren, Shopify Support
April 10, 2019
This app is terrible. It takes twice as long to setup and print barcodes. There is little customization and it only works in chrome.
Thanks for providing feedback on the Retail Barcode Labels! While the app is designed to work with all Shopify supported browsers, we do recommend Google Chrome for the best experience. We work hard to improve our app functionality, so I’ve sent out to an email to you and hope to hear more of your thoughts soon. - JP, Shopify Support