Retail Barcode Labels
Create and print barcode labels for your products
Rating
2.3
feedback
433
chart
#988
All reviews
Review RSS Feed
June 9, 2019
APP was great before the recent update, new version is a nightmare, i can't fit all the info on my labels and it is much more confusing to use
Thank you for sharing this feedback with the Retail Barcode Labels app! To fit all the variant information on your label, it's important to create the template correctly. We have a guide that outlines how to create the label template properly here: https://help.shopify.com/en/manual/sell-in-person/hardware/barcode-printer/retail-barcode-labels#create-a-barcode-label-template We’re always looking to improve the functionality of our apps and your feedback is greatly appreciated. I’ve followed up with you via email to log your feedback for our development team and to see if there is anything I can help specifically with your store and the app. Looking forward to connecting soon! - Alex, Shopify Support
May 9, 2019
This app is a major downgrade from the previous barcode app and needs major improvements that should have been evaluated before the new app was released. HUGE disappointment!
Thanks for taking the time to share your feedback. I’ve followed up with you via email in case you needed any further assistance. -Lauren, Shopify Support
May 8, 2019
App reuses barcodes for multiple products, which doesn't help me with the automation with over 350 products each with up to 14 variants. Also, it would be helpful if I could select what label I would like to begin printing on for the label sheets, as it is extremely rare that I have a full sheet of labels I need to print at any one time, and I abhor waste.
Thanks for taking the time to share your feedback. In regards to the app reusing barcodes, this should not be working as intended if it's doing this. There are ways to create barcodes from the app or even on a product level that are unique barcodes but I'll work with you in depth in my email to you. For re-using label sheets, there is a work around method that I can go over with you and will be letting our developers know of the paint point you were having so it can be addressed in the near future. I’ve followed up with you via email in case you needed any further assistance on this. - Alex, Shopify Support
May 6, 2019
Please note that this new app is not appreciated as the dimmensions I previously used are not even an option. Furthermore, when there are changes to Shopify, being whatever it is small or large changes, the Retailer should be notified and have an option of accepting or not. I now cannot print the labels I printed last year and have ordered several.
Thank you very much for sharing this feedback with us. This app does have the ability to work with most common label templates from Dymo and Avery, and also allows you to add custom sizes. That being said, we're always looking for ways to make workflows easier for our store owners, so I'd like to chat about the trouble you've had with this app in more detail. I’ve reached out to you via email, and hope to hear from you soon! -Lizzy, Shopify Support
April 19, 2019
99% of the barcodes printed with the app can't be recognized by the barcode scanner. No wonder it's a 1 star app....
Thank you for your review, we appreciate you taking the time to share it with us so that we can improve! For the quality of the label not being able to be scanned, you are able to increase the quality in your printer settings. We recommend increase the quality to 300 x 600 DPI and there is a help guide on how to achieve that here: https://help.shopify.com/en/manual/sell-in-person/hardware/barcode-printer/retail-barcode-labels#recommended-print-settings-for-barcode-labels I've reached out to you via email to follow up on your experience and hopefully get additional feedback with the app. Hope to connect soon! - Alex, Shopify Support
April 19, 2019
Worst app ever. Why replace the old app that was working just fine? The app doesn't recognize Thai Baht so we can't add the price on our labels anymore...
Thank you for sharing this feedback. I'd like to help out as much as I can here and I'll email you as well if you need any more help. Unfortunately, at this time, we don't support some characters or currency symbols for barcodes. We’re always looking to improve apps with feedback, and we are working to improve the way our apps work with stores and what they can offer to merchants like you. I’ve also followed up as well with your feedback to our app development team. Niall, Shopify Support
April 16, 2019
I use this app everyday to create barcode labels and it takes forever for the barcode labels to create. I have to create them about 3-5 times. Also, it's difficult to print multiple items at once, it's very time consuming.
Hello there, firstly, thank you for sharing this feedback. It is feedback like this that guides us in the right direction to make apps better for merchants like you. I’ve also followed up with you via email to log your feedback for our development team. In that reply I've included some screenshot to help. You should be able to add labels in bulk in the Shopify admin, by going to: > Apps > click "Retail Barcode Labels" > Then "print labels" > Then select the option that best suits you, all or select a few products > Then press the purple button "create Barcode labels" You can also print labels in bulk, by going to: > Products > Clicking the white square beside the product name > Then press "actions" at the top of the page. > Then print selected labels. This guide will also help for the hardware side of using the app: > https://help.shopify.com/en/manual/sell-in-person/hardware/barcode-printer#print-barcodes Hopefully this helps! But I will also send you on an email to go further in detail with this for you! Thanks. Niall, Shopify Support.
April 11, 2019
We use this app to create barcodes to scan on merchandise. It is very finicky and hard to use. There are extra steps that make the process very tedious just to print a barcode. Lately the barcodes have not been printing correctly at all. It is wasting a lot of labels.
Thank you for sharing this feedback. It is very useful for future developments and to help make this as user friendly as possible for merchants such as yourself. I’ve also followed up with you via email to log your feedback for our development team and see what exactly is effecting your app and hardware. Please feel free to reply to my email to see what we can do to help for you personally, but just to inform you there are only some printers that are supported and I have listed them here, just incase you are using hardware that we would not support: https://help.shopify.com/en/manual/sell-in-person/hardware/barcode-printer but regardless, I'll see what can be done. Thanks! Niall, Shopify Support
April 11, 2019
Started out bad, got a little better, now it's worse than it started out. I was hoping it would be great, but now its not even working on Safari.
Thanks for sharing this feedback with us! Although the app should work on any up-to-date browser that we support, Shopify recommends using Chrome with the Retail Barcode Labels app for a more consistent experience. That said, we're always looking for ways to improve our apps, and I’ve reached out to you via email so we can log this feedback with our developers. I hope to hear from you soon! - Lauren, Shopify Support
April 10, 2019
This app is terrible. It takes twice as long to setup and print barcodes. There is little customization and it only works in chrome.
Thanks for providing feedback on the Retail Barcode Labels! While the app is designed to work with all Shopify supported browsers, we do recommend Google Chrome for the best experience. We work hard to improve our app functionality, so I’ve sent out to an email to you and hope to hear more of your thoughts soon. - JP, Shopify Support
April 8, 2019
We want the old Bar Code Label Printer back. This app takes 4 times longer to print than the old label printer, and the app doesn't even want to pull up the correct format of labels to print. We liked the simplicity and ease of the old app and also being able to go to the list of the most recently added items and print from there instead of having to go to each individual item to print.
Thanks for taking the time to offer this feedback about the Retail Barcode Labels app! The apps team at Shopify is always looking for ways to improve the functionality and workflow of our apps, so I’ve reached out to you via email to get more context and to look into this further. I hope to hear from you soon! - Alex, Shopify Support
April 6, 2019
Very disappointed, there are some many steps and it is difficult to use. Our previous barcode app was very easy..
Thanks for taking the time to offer this feedback about the Retail Barcode Labels app! I apologize for the frustration the new app has cause you and your team. The apps team at Shopify is always looking for ways to improve the functionality and workflow of our apps, so I’ve reached out to you via email to get more context and to look into this further. I hope to hear from you soon! - Alex, Shopify Support
April 5, 2019
I use this app to create all my barcodes for merchandise. I much prefer the old app compared to the new app. A lot more hassle and extra steps!
Thanks for sharing your feedback. We work hard to improve our app functionality and the Retail Barcode Labels app is supported so you can reach out to us for assistance! I’ve sent an email to you to see if there was anything I could assist with. Looking forward to connecting with you soon! - Alex, Shopify Support
Nov. 21, 2020
App still problmatic i made a product up at start of year and then made one up yesterday. Duplicate barcode. How does this happen. Such a good app if it was working the way it does 90% of the time. Daniel [email protected]
Thanks for sharing your feedback Daniel! We constantly working to improve our app functionality, so I want look into this for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - JP, Shopify Support
April 6, 2019
4/6/19 - Update. All Shopify support told us to do was clear out the cache and cookies and reload the app. Did that and it's still broken. Hey Shopify! How about one of you try to print a barcode with a price and wording on a 1X1 Dymo label and see how it works for you. So disappointed that you break something and no effort to fix - all you would need to do is go to the last revision that was working. When is Shopify going to fix this app? Literally not able to put product on the floor right now because of this. Shopify needs to get its POS act together or we will go back to Square as I'm sure many people already have. If you're gonna make a change you need to do much better testing before releasing it to the world.
Thanks for sharing your feedback! This kind of information is vital to help improve apps for merchants like you. We constantly working to improve our app functionality, so I want look into this with you in more depth. I've sent you an email and I will be looking into your 1x1 label issue in more detail. Thanks. Niall, Shopify Support
April 4, 2019
We cannot adjust the size right for our labels.... The previous app was way cleaner and easier to set... We are using the 30336 sized label and there is always part of the description and title that gets cropped... you guys need to make it adjustable so that if w have a longer title, it doesn't get cut after 12 characters...
Thank you for sharing this feedback with us. This is due to a current limitation on how many characters can fit on the label based on the label size: > Small (1" x 1"), maximum of 6-8 digits > Medium (1" x 2 1/8"), maximum of 22 digits > Large (1 1/8" x 2 1/8"), maximum of 40 digits > Butterfly/Barbell (3/8" x 3/4"), maximum of 8 digits (not available in the United Kingdom) There is more about that here in this link here: https://help.shopify.com/en/manual/sell-in-person/hardware/barcode-printer#supported-barcode-labels We’re always looking to improve apps with this kind of feedback, and we are working to improve the way our apps work with stores and what they can offer merchants so as yourself. I will be submitting your feedback as well to our developers too. I’ve also followed up with an email to you as well if you have any more questions. Thank you. Niall, Shopify Support.
April 4, 2019
It is convoluted and terrible. it took us an entire day to figure our how to make things print and now there are at least three more steps in the process. Big downgrade, very disappointing.
Hey there, Thank you for this feedback, we are working on improving all of our apps constantly so we really appreciate you taking this time. I understand that the app can take a few additional clicks in comparison to the original app it had replaced. During the print screen, it can require additional clicks. To get around this, merchants must select Print using System Dialogue and then select the appropriate SKU from the list there instead. Please check out this screenshot http://bit.ly/2ETUEld. I have gone ahead and emailed you to provide any further support and gather any additional feedback you may have. -Bo, Shopify Support
April 2, 2019
This app is absolute trash. I had been using the other app that was replaced by this excuse for over 3 years with no issues. Why did you do away with it? I am not alone in saying I want the old one back. This new app is so inefficient it's laughable. Multiple pages to print barcodes for one product at a time? What's the point? I have nothing good to say about it honestly, and as a Shopify customer with multiple store accounts, I am sorely disappointed. Hopefully with enough pushback they will bring the old app back, because this one is just not going to work long term. Do not download this app if you can help it.
Hello Curious Nature, firstly, thank you very much for sharing this feedback. We’re always looking to improve apps, and we are working to improve the way apps work with stores and what they offer to merchants such as yourself. I'd like to also help where I can with using this app, so I’ve followed up with an email to you. If you have anymore recommendations, I can submit them to our developers too. Thank you. Niall, Shopify Support.
April 2, 2019
The bar code app used to assign barcodes to products that didn't have them. Now, you have to have it create a barcode specifically by the product and it takes so much longer. I hate the new app - not user friendly - or time saving.
Thanks for taking the time to offer this feedback! I apologize you had a less than positive experience with the app. For a step by step help guide on how to create barcodes for all products that do not have any assigned here: https://help.shopify.com/en/manual/sell-in-person/hardware/barcode-printer/retail-barcode-labels#create-barcodes-for-all-of-your-products When transitioning to a new app, I totally understand the frustration with learning how to use the new functions. The apps team at Shopify is always looking for ways to improve the functionality and workflow of our apps, so I’ve reached out to you via email as well. I hope to hear from you soon! - Alex, Shopify Support
April 2, 2019
The first time I used it, it was fine - now it cuts the top row (product name) off the label. Only prints price and barcode! Please fix this!
Thanks for taking the time to offer this feedback! I apologize the frustration caused when using the app. When transitioning to a new app, there often can be a bit of a learning curve but Shopify Support will be available to help you in the future! The issue with the product name cutting off, it has been reported that the Safari browser can sometimes do this. You can try using the Chrome browser in the future and see if this fixes the issue. For variants to show up on the label, it needs to be included in your label template. We have a help guide that explains the template creation but more specifically step #5 in the help guide here: https://help.shopify.com/en/manual/sell-in-person/hardware/barcode-printer/retail-barcode-labels#create-a-barcode-label-template The apps team at Shopify is always looking for ways to improve the functionality and workflow of our apps, so I’ve reached out to you via email as well. I hope to hear from you soon! - Alex, Shopify Support