All reviews

Rating Breakdown

  • 5
    0% (51 ratings)
  • 4
    0% (48 ratings)
  • 3
    0% (71 ratings)
  • 2
    0% (77 ratings)
  • 1
    0% (187 ratings)

Reviews with Text

  • 99% (429)
Review RSS Feed Review RSS Feed

1 / 5 Share

April 1, 2019

Is this April Fools joke!! I need to apply barcodes and this new app is screwed up!! what was wrong with the old app!

Using app

24 days

Total reviews

9

Average rating

3.0

Developer Reply

Hi Ice 'N' Fire, thank you for providing us with feedback on the Retail Barcode Labels! I have sent along an email to offer you assistance using the app. - JP, Shopify Support

1 / 5 Share

April 1, 2019

Won't print on the correct label even though the correct label size is selected. It prints across two of them and no way to resize it. Not sure why the other app got removed from list of apps but this replacement is horrible. Something I could easily do I can't now.

Using app

20 minutes

Total reviews

3

Average rating

2.3

Developer Reply

Hi there, thank you for providing us with feedback on the Retail Barcode Labels app! We in support can help with printing alignment issues related to the app soI have sent along an email in case you needed any further assistance on this. - JP, Shopify Support

1 / 5 Share

March 31, 2019

This app has just made my otherwise very good experience with Shopify...a very bad one! Way more time consuming and frustrating for labelling.....any plans to bring the other app back?? please

Using app

3 months

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for providing us with feedback on the Retail Barcode Labels! Having to change to a new app can be frustrating as you need to learn new workflows but Shopify Support is around to assist if you ever run into issues. I have sent along an email to offer you assistance using the app and to give you the opportunity to provide feedback so we can improve the app. Hope to hear from you soon! - Alex, Shopify Support

1 / 5 Share

March 30, 2019

The new app is absolutely horrible. It is so much more time consuming and not user friendly at all.

Using app

3 months

Total reviews

1

Average rating

1.0

Developer Reply

Hey there, thanks for sharing this feedback! Shopify works hard to ensure our apps meet the needs of our merchants, and a good user experience is important to us. I've reached out to you to get more information about these issues, and to log this feedback with our developers. I hope to hear from you soon! - Lauren, Shopify Support

1 / 5 Share

March 29, 2019

I absolutely hate using this app. It's made the most simple and important thing in retail so complicated.

Using app

3 months

Total reviews

1

Average rating

1.0

Developer Reply

Thanks for taking the time to share your feedback! I'm sorry you've had a negative experience with the Retail Barcode Labels app, and I can understand how frustrating this must be. Shopify works hard to improve our app functionality, and I’ve reached out to you via email to look into this further. I hope to hear from you soon! - Lauren, Shopify Support

1 / 5 Share

March 29, 2019

It used to be a lot more friendly. I used to use it to see all of my new items all in a row and now that option is gone. Now we have to click and search for the items way more times, and the barcodes don't get assigned right away so you have to wait so much longer.

Using app

2 months

Total reviews

5

Average rating

4.2

Developer Reply

Hello Epiphany. Thank you for sharing this feedback with us here. This is a current limitation in the new Barcode Label app, and sorry if it has caused you any inconvenience. Our developers are always looking to improve apps with feedback, and we are working to improve the way our apps work with stores and what they can do for merchants such as you. I’ve also followed up with you via email to log your feedback to our development team and to be a point of contact for you. You can reply there if you have any extra information you'd like to include. Thanks. Niall, Shopify Support.

1 / 5 Share

May 15, 2019

Too much clicking, always a huge process now, used to be fast and barcodes take forever to generate.

Using app

5 months

Total reviews

1

Average rating

1.0

Developer Reply

Hi Anyon Design and Atelier. Thank you for sharing this feedback with us. We’re always looking to improve apps with feedback, and we are working to improve the way our apps work with stores and what they can offer merchants. I’ve followed up with an email to discuss the workflow of this app with you and hopefully this guide can also help a bit: https://help.shopify.com/en/manual/sell-in-person/hardware/barcode-printer/retail-barcode-labels Niall, Shopify Support

1 / 5 Share

March 28, 2019

hate it! The one before had much more steps but I loved the label and I designed it my way. I don't like the labels on this application , I can not have them like the previous ones.

Using app

2 months

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for sharing this feedback. This is a current limitation due to the types of labels this app can print at this time. > Dymo - 30252 Large (1 1/8" x 3 1/2"), maximum of 40 digits > Dymo - 30336 Small (1" x 2 1/8"), maximum of 22 digits > Dymo - 30332 Square (1" x 1"), maximum of 6-8 digits > Dymo - 30299 Price Tag (3/8" x 3/4"), maximum of 8 digits (not available in the United Kingdom) > Avery Standard - 5160 (2.63" x 1") We’re always looking to improve apps with feedback like this, so thank you again. I’ve also followed up with an email and will send the feedback to our development team too. Niall, Shopify Support

1 / 5 Share

March 28, 2019

The new update on the retail barcode label is so much more work than the original and the new label does not visually look as good. This is not as user friendly. We would love if Shopify switched back to the original barcode label printing.

Using app

3 months

Total reviews

3

Average rating

3.7

Developer Reply

Thanks for taking the time to offer this feedback about the Retail Barcode Labels app! I'm afraid it's not possible to go back to the old app. The apps team at Shopify is always looking for ways to improve the functionality and workflow of our apps, so I’ve reached out to you via email to get more context and to look into this further. I hope to hear from you soon! - Alex, Shopify Support

1 / 5 Share

March 28, 2019

I do not like the updated version. It takes more steps to get the same end product. Its not efficient

Using app

8 days

Total reviews

1

Average rating

1.0

Developer Reply

Thanks for taking the time to offer this feedback about the Retail Barcode Labels app! I apologize that the new app has caused you frustration. The apps team at Shopify is always looking for ways to improve the functionality and workflow of our apps, so I’ve reached out to you via email to get more context and to look into this further. I hope to hear from you soon! - Alex, Shopify Support

1 / 5 Share

March 27, 2019

As heard from every other boutique I follow, its SUCKS ARSE. PAINFUL & TIME CONSUMING. 0 STARS!

Using app

11 minutes

Total reviews

2

Average rating

3.0

Developer Reply

Thanks for taking the time to offer this feedback about the Retail Barcode Labels app! I apologize that the new app has caused you frustration but wanted to see if there was anything I can assist with. The apps team at Shopify is always looking for ways to improve the functionality and workflow of our apps, so I’ve reached out to you via email to get more context and to look into this further. I hope to hear from you soon! - Alex, Shopify Support

1 / 5 Share

Feb. 4, 2020

Update 2/4/2020-As if this wasn't a piece of crap app already, there is an additional click to get the labels to print as of today. Come on guys. Let's make improvements instead of making it worse. If I could give this app 0 stars, I would. I put off installing this as long as possible based on the terrible review in hopes that something would be done to fix it or a decision made to continue the old app. Now assigning and printing barcodes have doubled or more in the amount of time it takes when adding new products. Apps are supposed to help us work smarter, not harder, so someone needs to get on their game and fix this ASAP!

Using app

11 months

Total reviews

1

Average rating

1.0

Developer Reply

Thanks for taking the time to offer this feedback about the Retail Barcode Labels app! I apologize that the new app has caused you frustration but wanted to see if there was anything I can assist with. The apps team at Shopify is always looking for ways to improve the functionality and workflow of our apps, so I’ve reached out to you via email to get more context and to look into this further. I hope to hear from you soon! - Alex, Shopify Support

1 / 5 Share

May 15, 2019

The only good thing about this app is the new bulk editor. THAT SAID, YOU HAVE TO REMEMBER THE NAME OF ALL THE NEW PRODUCTS THAT YOU ENTER. BECAUSE IT DOES NOT PULL ALL NEW PRODUCTS LIKE THE OLD APP DID. Very disappointed as we absolutely love using Shopify but something as simple as not having a proper working label printer program may have us looking elsewhere. Have used Shopify for 2 years at our storefront.

Using app

5 months

Total reviews

1

Average rating

1.0

Developer Reply

Hey there, thanks for sharing this feedback about the Retail Barcode Labels app! This is a current limitation due to the way the app interacts with your product catalogue. That said, we're always looking for ways to improve our apps' workflow, and so I’ve followed up with you via email so we can look into this further and log this feedback with our developers. - Lauren, Shopify Support

1 / 5 Share

March 26, 2019

If I could give it negative stars I would. The other app worked fine. I literally have been trying for 2 hours, following their "directions" and trying on my own, and I cannot get a label centered. I have wasted an entire roll of labels because of this junk. Outrageous this is considered an upgrade.

Using app

About 1 month

Total reviews

1

Average rating

1.0

Developer Reply

Thanks for sharing your feedback! We work hard to improve our app functionality, so we’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - JP, Shopify Support

1 / 5 Share

March 26, 2019

This is the worst "upgrade" to the previous Barcode Printer app!! Last app you hit "more actions" then typed in the number of labels you wanted. Now, you have to jump through hoops to print out labels! Bring back the old app!!

Using app

7 days

Total reviews

1

Average rating

1.0

Developer Reply

Hey there, thank you for taking the time to provide us with this feedback. We are constantly working on our apps to improve them so your feedback is greatly appreciated. I have gone ahead and emailed you as I understand that these additional clicks must be a massive pain point for you. I look forward to hearing from you. -Bo, Shopify Support

1 / 5 Share

March 26, 2019

This is a completely unacceptable replacement to the previous Barcode Printer app. It doesn't support the labels I have used for 5 years, and, like every other Shopify update, it adds additional screens and keystrokes to what should be a simple workflow. The new labels are sloppy and difficult to read, and the user interface is not at all intuitive.

Using app

4 days

Total reviews

5

Average rating

4.2

1 / 5 Share

March 25, 2019

THIS IS THE WORST SOFTWARE TO PRINT BARCODES! I HAVEN'T BEEN ABLE TO PUT STOCK OUT FOR 5 DAYS DUE TO THE FACT I CAN NO LONGER PRINT ON MY DYMO PRINTER! BRING BACK THE OLD SYSTEM OR LOSE CUSTOMERS!!

Store

Mi-Life

Using app

3 months

Total reviews

2

Average rating

3.0

Developer Reply

Hey, there. We really appreciate this feedback. I understand how this is a pressing issue for you, especially when you continuously have new stock coming in. I have gone ahead and reached out via email to offer some support and gather any further feedback from you. -Bo, Shopify Support

1 / 5 Share

March 24, 2019

this APP IS CRAP !!!!!!! My rating is ZERO stars Any high school kid could program a better app then this. let me use the previous one? The previous one was crap too but at least it was one or 2 clicks to use.

Using app

32 minutes

Total reviews

1

Average rating

1.0

Developer Reply

Hi, there. Thank you for sharing your feedback about your experience with the Retail Barcode Label app. I'm sorry to hear that it was a negative one. I've followed up with you by email to see if there's anything we could assist with and to log your feedback for our developers. Hope to hear from you! -Jason, Shopify Support

1 / 5 Share

March 23, 2019

This is an exercise in frustration. Too many adjustments to be an efficient use of time. The previous barcode printer was far superior in its' ease of use. Please make some user friendly changes!! Soon!!!

Using app

About 2 months

Total reviews

1

Average rating

1.0

Developer Reply

Hey, there. Thank you for your review, we appreciate you taking the time to share it with us so that we can improve! I've also reached out to you via email to discuss your experience. I hope to hear back from you! - Jason, Shopify Support

1 / 5 Share

March 22, 2019

Can't create a barcode and print a label for a single product you just created without creating barcodes for all non barcoded products/variants and then searching for the single product you want. Hard if you have multiple products with the same name and image. Annoying and not practical. Please fix this.

Using app

3 months

Total reviews

4

Average rating

4.0

Developer Reply

Thanks for taking the time to provide this helpful feedback. I've reached out to you via email so that we can troubleshoot this together and I can log your suggestions for our developers. I hope to hear back from you! -Emma, Shopify Support