Retail Barcode Labels
Create and print barcode labels for your products
Rating
2.2
feedback
553
chart
#2
All reviews
Rating Breakdown
Review RSS Feed
April 2, 2019
This app is absolute trash. I had been using the other app that was replaced by this excuse for over 3 years with no issues. Why did you do away with it? I am not alone in saying I want the old one back. This new app is so inefficient it's laughable. Multiple pages to print barcodes for one product at a time? What's the point? I have nothing good to say about it honestly, and as a Shopify customer with multiple store accounts, I am sorely disappointed. Hopefully with enough pushback they will bring the old app back, because this one is just not going to work long term. Do not download this app if you can help it.
Hello Curious Nature, firstly, thank you very much for sharing this feedback. We’re always looking to improve apps, and we are working to improve the way apps work with stores and what they offer to merchants such as yourself. I'd like to also help where I can with using this app, so I’ve followed up with an email to you. If you have anymore recommendations, I can submit them to our developers too. Thank you. Niall, Shopify Support.
April 2, 2019
The bar code app used to assign barcodes to products that didn't have them. Now, you have to have it create a barcode specifically by the product and it takes so much longer. I hate the new app - not user friendly - or time saving.
Thanks for taking the time to offer this feedback! I apologize you had a less than positive experience with the app. For a step by step help guide on how to create barcodes for all products that do not have any assigned here: https://help.shopify.com/en/manual/sell-in-person/hardware/barcode-printer/retail-barcode-labels#create-barcodes-for-all-of-your-products When transitioning to a new app, I totally understand the frustration with learning how to use the new functions. The apps team at Shopify is always looking for ways to improve the functionality and workflow of our apps, so I’ve reached out to you via email as well. I hope to hear from you soon! - Alex, Shopify Support
April 2, 2019
The first time I used it, it was fine - now it cuts the top row (product name) off the label. Only prints price and barcode! Please fix this!
Thanks for taking the time to offer this feedback! I apologize the frustration caused when using the app. When transitioning to a new app, there often can be a bit of a learning curve but Shopify Support will be available to help you in the future! The issue with the product name cutting off, it has been reported that the Safari browser can sometimes do this. You can try using the Chrome browser in the future and see if this fixes the issue. For variants to show up on the label, it needs to be included in your label template. We have a help guide that explains the template creation but more specifically step #5 in the help guide here: https://help.shopify.com/en/manual/sell-in-person/hardware/barcode-printer/retail-barcode-labels#create-a-barcode-label-template The apps team at Shopify is always looking for ways to improve the functionality and workflow of our apps, so I’ve reached out to you via email as well. I hope to hear from you soon! - Alex, Shopify Support
April 1, 2019
Is this April Fools joke!! I need to apply barcodes and this new app is screwed up!! what was wrong with the old app!
Hi Ice 'N' Fire, thank you for providing us with feedback on the Retail Barcode Labels! I have sent along an email to offer you assistance using the app. - JP, Shopify Support
April 1, 2019
Won't print on the correct label even though the correct label size is selected. It prints across two of them and no way to resize it. Not sure why the other app got removed from list of apps but this replacement is horrible. Something I could easily do I can't now.
Hi there, thank you for providing us with feedback on the Retail Barcode Labels app! We in support can help with printing alignment issues related to the app soI have sent along an email in case you needed any further assistance on this. - JP, Shopify Support
April 1, 2019
Not sure why they changed the previous barcode printer but this new one is awful. It is such a pain and a huge step backwards for anyone running a brick and mortar store.
Thank you for providing us with feedback on the Retail Barcode Labels! Having to change to a new app can be frustrating as you need to learn new workflows but Shopify Support is around to assist if you ever run into issues. I have sent along an email to offer you assistance using the app. Hope to hear from you soon! - Alex, Shopify Support
March 31, 2019
50% of the times no matter how long you give it barcodes are not created and you have back and do it again. How easy would it be to have it signal you when completed. Please fix this bug.
Thank you for sharing this feedback! I'm sorry to hear you're having a negative experience with this app. We’re always working to improve the way our apps work, and I’ve followed up with you via email so we can investigate this further and to log your feedback for our development team. I hope to hear back from you soon! - Lauren, Shopify Support
March 31, 2019
This app has just made my otherwise very good experience with Shopify...a very bad one! Way more time consuming and frustrating for labelling.....any plans to bring the other app back?? please
Thank you for providing us with feedback on the Retail Barcode Labels! Having to change to a new app can be frustrating as you need to learn new workflows but Shopify Support is around to assist if you ever run into issues. I have sent along an email to offer you assistance using the app and to give you the opportunity to provide feedback so we can improve the app. Hope to hear from you soon! - Alex, Shopify Support
March 30, 2019
The new app is absolutely horrible. It is so much more time consuming and not user friendly at all.
Hey there, thanks for sharing this feedback! Shopify works hard to ensure our apps meet the needs of our merchants, and a good user experience is important to us. I've reached out to you to get more information about these issues, and to log this feedback with our developers. I hope to hear from you soon! - Lauren, Shopify Support
March 29, 2019
I absolutely hate using this app. It's made the most simple and important thing in retail so complicated.
Thanks for taking the time to share your feedback! I'm sorry you've had a negative experience with the Retail Barcode Labels app, and I can understand how frustrating this must be. Shopify works hard to improve our app functionality, and I’ve reached out to you via email to look into this further. I hope to hear from you soon! - Lauren, Shopify Support
March 29, 2019
I had used this app with much success. Now it only prints at 100% instead of 90% as recommended by Dymo. The bars are now to blurry for the socket mobile scanner to identify. I uninstalled it to see if I could reset it, but now it won't reinstall. Please return to previous settings
Hi there, thank you for providing us with feedback on Retail Barcode Labels! If the labels are printing blurry, you'll want to make sure your printer settings are set to "Printer Features" and you've selected 300x600 DPI for the output quality. I have sent along an email in case you needed any further assistance on this. - JP, Shopify Support
March 29, 2019
It used to be a lot more friendly. I used to use it to see all of my new items all in a row and now that option is gone. Now we have to click and search for the items way more times, and the barcodes don't get assigned right away so you have to wait so much longer.
Hello Epiphany. Thank you for sharing this feedback with us here. This is a current limitation in the new Barcode Label app, and sorry if it has caused you any inconvenience. Our developers are always looking to improve apps with feedback, and we are working to improve the way our apps work with stores and what they can do for merchants such as you. I’ve also followed up with you via email to log your feedback to our development team and to be a point of contact for you. You can reply there if you have any extra information you'd like to include. Thanks. Niall, Shopify Support.
May 15, 2019
Too much clicking, always a huge process now, used to be fast and barcodes take forever to generate.
Hi Anyon Design and Atelier. Thank you for sharing this feedback with us. We’re always looking to improve apps with feedback, and we are working to improve the way our apps work with stores and what they can offer merchants. I’ve followed up with an email to discuss the workflow of this app with you and hopefully this guide can also help a bit: https://help.shopify.com/en/manual/sell-in-person/hardware/barcode-printer/retail-barcode-labels Niall, Shopify Support
March 28, 2019
hate it! The one before had much more steps but I loved the label and I designed it my way. I don't like the labels on this application , I can not have them like the previous ones.
Thank you for sharing this feedback. This is a current limitation due to the types of labels this app can print at this time. > Dymo - 30252 Large (1 1/8" x 3 1/2"), maximum of 40 digits > Dymo - 30336 Small (1" x 2 1/8"), maximum of 22 digits > Dymo - 30332 Square (1" x 1"), maximum of 6-8 digits > Dymo - 30299 Price Tag (3/8" x 3/4"), maximum of 8 digits (not available in the United Kingdom) > Avery Standard - 5160 (2.63" x 1") We’re always looking to improve apps with feedback like this, so thank you again. I’ve also followed up with an email and will send the feedback to our development team too. Niall, Shopify Support
March 28, 2019
I hate it! This app replaced a much simpler, very consistent app. This one has way more steps to set it up and the printing worked properly only the first time. It tells you what settings to select when printing your labels and it did not print correctly and wasted the already expensive labels. I'm completely frustrated with it. I just want my old app back!
Hi Valia Honolulu, firstly, thank you for sharing this feedback with us. We’re always looking to improve our apps, and we are working to improve the way they work with stores and what they can offer merchants like you in day to day running of a store. From your description there might be an issue with the template being used. I’ve also followed up by email to look at this query in more depth and log your feedback with our development team. If you like you can reply to it, and I'll see what can be done. If you have any more recommendations please feel free to reply them there. Thank you again. Niall, Shopify Support
March 28, 2019
This app is terrible. I have set up the correct label size that we use but it resets to something different every time I print a new item. Very time consuming and inefficient to have to manually correct this every time a new item needs printed.
Hi there, firstly thank you for sharing this feedback. We’re always looking to improve apps with feedback, and we are working to improve the way our apps work with stores and what they can offer merchants. This might be related to the template you are using for the app. I’ve also followed up with an email to go through this with you in more detail for your store and settings. Thank you. Niall, Shopify Support
March 28, 2019
We find using this app takes way too many steps compared to the previous label printing app. We must say that the only thing we like is that it prints super fast once we hit print.
Hi there, thank you for providing us with feedback on Retail Barcode Labels! This kind of feedback can help us improve our apps so I have sent along an email to get more specific information from you. - JP, Shopify Support
March 28, 2019
The new update on the retail barcode label is so much more work than the original and the new label does not visually look as good. This is not as user friendly. We would love if Shopify switched back to the original barcode label printing.
Thanks for taking the time to offer this feedback about the Retail Barcode Labels app! I'm afraid it's not possible to go back to the old app. The apps team at Shopify is always looking for ways to improve the functionality and workflow of our apps, so I’ve reached out to you via email to get more context and to look into this further. I hope to hear from you soon! - Alex, Shopify Support
March 28, 2019
I do not like the updated version. It takes more steps to get the same end product. Its not efficient
Thanks for taking the time to offer this feedback about the Retail Barcode Labels app! I apologize that the new app has caused you frustration. The apps team at Shopify is always looking for ways to improve the functionality and workflow of our apps, so I’ve reached out to you via email to get more context and to look into this further. I hope to hear from you soon! - Alex, Shopify Support
March 28, 2019
Like the rest, if I could give a 'zero' star review I would. Constantly getting an error state when trying to print using this app. When I print without the app, the label printer works just fine, but, when I use the app, I get nada.
Thanks for taking the time to offer this feedback about the Retail Barcode Labels app! I apologize that the new app has caused you frustration but wanted to see if there was anything I can assist with. The apps team at Shopify is always looking for ways to improve the functionality and workflow of our apps, so I’ve reached out to you via email to get more context and to look into this further. I hope to hear from you soon! - Alex, Shopify Support