Rating
5.0
feedback
86
chart
#344
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
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Less than a year
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Reviews Summary
RetentionX is highly praised by ecommerce merchants for its valuable insights, user-friendly platform, and excellent customer support. Users appreciate the platform's ability to provide in-depth customer behavior analysis, audience segmentation, and actionable recommendations for improving retention and revenue. The team behind RetentionX is commended for being responsive, helpful, and supportive in guiding users to maximize the app's potential. Some users highlight the app's predictive capabilities, seamless integration with other platforms like Klaviyo, and the ease of understanding complex data through clear visualizations. However, a few users mention a desire for better historical data and further improvements in functionality.
Highlights
Rating Breakdown
All reviews
Oct. 21, 2024
Retention X is one of the best applications we've ever used. Beautiful and super intuitive interface, best features for customer segmentation and retention - continuously improving and adding more... and the cherry on top, incredible customer support. This isn't the first retention app we have used but it's definitely the last one. Thanks team Retention X!
Oct. 14, 2024
It's a really useful app - love the segmentation it allows and particularly love the insights it provides that help us focus on what to do first to build revenue!
Thank you for your thoughtful review! It's great to hear you're enjoying the segmentation builder and utilizing our Insights as well. We appreciate your support!
Oct. 11, 2024
Retention X has been a game-changer for our business! The platform offers incredible insights that will definitely help us improve customer retention and hopefully also boost our revenue. The demos were also super helpful—Nadine went above and beyond, not only explaining the many useful options of the app but also offering great additional advice tailored to our needs. The interface is user-friendly, making it easy to track key metrics and implement data-driven strategies. Highly recommend Retention X to any business looking to take their customer retention to the next level!
Thank you so much for your kind words! We're thrilled to hear that you found our app helpful and that your call with Nadine was engaging and informative. We're here to support your business growth every step of the way.
Oct. 4, 2024
We’ve been using RetentionX for a few months now, and we’re really impressed with the platform. The insights have been invaluable, especially for tracking customer behavior and improving retention strategies. As a fashion brand with quite a few SKUs, we’ve seen promising results from their recently launched Merchandise Optimization tool, which has helped us make data-driven decisions that directly impact our bottom line. Alex and his team have been incredibly helpful, always responsive and ready to support us with any questions or customizations we needed. We’re excited to see how RetentionX continues to evolve and help our business grow!
Thank you for your incredible review! We're thrilled that RetentionX has helped your team make more data-informed decisions that impact your bottom line. We appreciate your trust in our platform and we look forward to supporting your continued success!
Oct. 3, 2024
Excellent & a must have for any shopify store
Thank you for your recommendation! It's great to hear that you see the value in our product and service – we appreciate your support!
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