Rating

5.0

feedback

72

Reviews

chart

#188

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    1%
  • Less than a month
    6%
  • Less than a year
    68%
  • More than a year
    24%

Reviews Summary

RetentionX is highly praised for its insightful data analysis capabilities, user-friendly interface, and exceptional customer support. Users appreciate the valuable insights provided by the app, such as customer segmentation, actionable recommendations, and forecasting data. The tool simplifies reporting, offers flexible pricing, and goes beyond Shopify's default reporting features. However, some users mentioned the need for better historical data and quicker data accumulation for effective segmentation. Overall, RetentionX is recommended for e-commerce businesses looking to enhance customer relationships and drive long-term success through data-driven decisions.

Highlights

Insightful data analysis
User-friendly interface
Exceptional customer support
Valuable insights and recommendations
Need for better historical data and quicker data accumulation

Rating Breakdown

  • 5
    99% (71 ratings)
  • 4
    1% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

June 19, 2024

We've tested many analytics and segmentation tools for Shopify and found that RetentioX by far provides the best value for money. We haven't even started to scratch the surface of the options provided by RX, and already gained a lot of insights and actual revenue from it. Highly recommended.

Using app

--

Total reviews

4

Average rating

5.0

5 / 5 Share

April 26, 2024

Insightful data in an easy-to-use tool. In addition to crunching the data, the tool's Help Desk and videos provide even more depth to understanding the data's potential outcomes. The customer support is stellar, and our representative, Allie, is so responsive. RetentionX is the path to growing your Shopify store!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 24, 2024

Really useful data that was very helpful for understanding growth areas of our business.

Using app

3 months

Total reviews

5

Average rating

4.8

5 / 5 Share

April 23, 2024

Retention X has provided us with valuable insights into our DTC customers. We're able to segment different types of customers, tailor our promotions and discounts more effectively, engage with new and returning customers, and identify new opportunities to increase revenue.

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for sharing your experience with Retention X! We're thrilled to hear how our platform has empowered you to segment customers effectively, tailor promotions, and identify new revenue opportunities

5 / 5 Share

April 17, 2024

Definitely simplifies our reporting by a lot. The graphs and data is clearly explained. Flexible pricing structure so for us it's good value for money.

Using app

12 months

Total reviews

9

Average rating

4.6

Developer Reply

Thank you so much for your review! We are glad to hear RetentionX is saving your team time and resources to get actionable insights!

All reviews

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