Rating
5.0
feedback
89
chart
#332
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
1%
-
Less than a month
4%
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Less than a year
66%
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More than a year
27%
Reviews Summary
Retention X is highly praised by ecommerce merchants for its intuitive interface, customer segmentation features, valuable insights, and exceptional customer support. Users appreciate the platform for improving customer retention, boosting revenue, and providing actionable data-driven recommendations. The app is commended for its user-friendly dashboard, ease of use, and the ability to track key metrics effectively. Additionally, the team behind Retention X is lauded for being responsive, supportive, and proactive in assisting users with customizations and maximizing the app's potential.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Nov. 18, 2024
We've been using RetentionX for over three years now, and it has consistently among our most valuable tools. Now that we've moved to Shopify, we're thrilled that the app seamlessly integrates with our store and continues to provide the same exceptional insights and functionality we've come to rely on. RetentionX has revolutionized the way we understand our customers. The ability to drill down into product-level performance has helped us uncover hidden opportunities that were impossible to identify before. With actionable data and automation, we've seen incredible improvements in both retention and overall revenue. What stands out most is how adaptable the suite is - whether it's tracking behavior, optimizing collections, or increasing LTV, RetentionX truly works in every aspect of our business. The support team has also been phenomenal, guiding us through the transition to Shopify and making sure we're getting the most out of every feature. We couldn't imagine running NICKIS.COM without it. Highly recommended!
Nov. 13, 2024
Great tool for reporting and gaining more insight into customer behavior, LTV, and follow up purchases. We also like the audience integration with Meta and Google. Really affordable as well!
Thank you for your review! We are so happy to hear you're enjoying our reporting feature along with the LTV and follow-up purchases insights! We look forward to continuing to support your success here at RetentionX.
Nov. 5, 2024
Have been able to draw valuable customer insights into our reporting and help build out Klaviyo automations very easily.
Thank you for your review! We are so happy to hear you're enjoying RetentionX.
Oct. 21, 2024
Retention X is one of the best applications we've ever used. Beautiful and super intuitive interface, best features for customer segmentation and retention - continuously improving and adding more... and the cherry on top, incredible customer support. This isn't the first retention app we have used but it's definitely the last one. Thanks team Retention X!
Thank you for your raving review! We're thrilled to hear that your experience using the app has been intuitive and that you see the added value! We appreciate your applause for our customer support as we always stride to be there for our brands every step of the way. We’re excited to continue supporting your brand’s growth!
Oct. 14, 2024
It's a really useful app - love the segmentation it allows and particularly love the insights it provides that help us focus on what to do first to build revenue!
Thank you for your thoughtful review! It's great to hear you're enjoying the segmentation builder and utilizing our Insights as well. We appreciate your support!
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