Retention X
Retention X
Rating
5.0
feedback
89
chart
#342
All reviews
Rating Breakdown
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Nov. 18, 2024
We've been using RetentionX for over three years now, and it has consistently among our most valuable tools. Now that we've moved to Shopify, we're thrilled that the app seamlessly integrates with our store and continues to provide the same exceptional insights and functionality we've come to rely on. RetentionX has revolutionized the way we understand our customers. The ability to drill down into product-level performance has helped us uncover hidden opportunities that were impossible to identify before. With actionable data and automation, we've seen incredible improvements in both retention and overall revenue. What stands out most is how adaptable the suite is - whether it's tracking behavior, optimizing collections, or increasing LTV, RetentionX truly works in every aspect of our business. The support team has also been phenomenal, guiding us through the transition to Shopify and making sure we're getting the most out of every feature. We couldn't imagine running NICKIS.COM without it. Highly recommended!
Thank you for your glowing review! We're ecstatic to hear that RetentionX has been a consistent and valuable tool for NICKIS to provide a better way of understanding your customer base. We're committed to helping you grow and look forward to supporting you every step of the way!
Nov. 13, 2024
Great tool for reporting and gaining more insight into customer behavior, LTV, and follow up purchases. We also like the audience integration with Meta and Google. Really affordable as well!
Thank you for your review! We are so happy to hear you're enjoying our reporting feature along with the LTV and follow-up purchases insights! We look forward to continuing to support your success here at RetentionX.
Oct. 21, 2024
Retention X is one of the best applications we've ever used. Beautiful and super intuitive interface, best features for customer segmentation and retention - continuously improving and adding more... and the cherry on top, incredible customer support. This isn't the first retention app we have used but it's definitely the last one. Thanks team Retention X!
Thank you for your raving review! We're thrilled to hear that your experience using the app has been intuitive and that you see the added value! We appreciate your applause for our customer support as we always stride to be there for our brands every step of the way. We’re excited to continue supporting your brand’s growth!
Oct. 14, 2024
It's a really useful app - love the segmentation it allows and particularly love the insights it provides that help us focus on what to do first to build revenue!
Thank you for your thoughtful review! It's great to hear you're enjoying the segmentation builder and utilizing our Insights as well. We appreciate your support!
Oct. 11, 2024
Retention X has been a game-changer for our business! The platform offers incredible insights that will definitely help us improve customer retention and hopefully also boost our revenue. The demos were also super helpful—Nadine went above and beyond, not only explaining the many useful options of the app but also offering great additional advice tailored to our needs. The interface is user-friendly, making it easy to track key metrics and implement data-driven strategies. Highly recommend Retention X to any business looking to take their customer retention to the next level!
Thank you so much for your kind words! We're thrilled to hear that you found our app helpful and that your call with Nadine was engaging and informative. We're here to support your business growth every step of the way.
Oct. 4, 2024
We’ve been using RetentionX for a few months now, and we’re really impressed with the platform. The insights have been invaluable, especially for tracking customer behavior and improving retention strategies. As a fashion brand with quite a few SKUs, we’ve seen promising results from their recently launched Merchandise Optimization tool, which has helped us make data-driven decisions that directly impact our bottom line. Alex and his team have been incredibly helpful, always responsive and ready to support us with any questions or customizations we needed. We’re excited to see how RetentionX continues to evolve and help our business grow!
Thank you for your incredible review! We're thrilled that RetentionX has helped your team make more data-informed decisions that impact your bottom line. We appreciate your trust in our platform and we look forward to supporting your continued success!
Oct. 3, 2024
Excellent & a must have for any shopify store
Thank you for your recommendation! It's great to hear that you see the value in our product and service – we appreciate your support!
Sept. 30, 2024
Thank you for your review! We are so happy to hear you're enjoying RetentionX.
Sept. 24, 2024
RetentionX is easy to use, and the team has been very helpful in ensuring we get the most out of it. We’re using it for better audience segmentation, making our campaigns more effective. Highly recommend!
Thank you for your review! It's great to hear RetentionX is helping you optimize your audience segmentation and campaigns. We appreciate the recommendation!
Sept. 23, 2024
RetentionX has such great insights for our brand that Shopify simply cannot provide; or buries. Understanding the customer journey is essential to profitably scaling a business, as is improving customer retention! Highly recommend going for the merchandising upgrade- it's a game-changer for us! What are you waiting for??
We're so glad RetentionX is providing the deep insights your brand needs to scale and improve retention. We appreciate your recommendation and support!
Sept. 19, 2024
RententionX is perfect for people like myself who were thrown into the head of e-commerce role with the company I am with. I have been studying SEO strategies for the better part of the year to learn my new role, and RetentionX has helped in so many ways. Very helpful for better understanding of your customer behaviors and predictions. So much data at your finger tips. Very easy to navigate.
Thank you for your thoughtful review! We're thrilled that RetentionX has been a helpful tool in your e-commerce journey. It's fantastic to hear that you're finding it easy to navigate and that it's providing valuable insights into customer behaviors and predictions. We're here to support your continued success!
Sept. 19, 2024
A great product that gives you a lot of very useful insight to your store, that you can transform into $. Great Product, Great Service & Great People!
Thank you for your feedback! It's great to hear you’re enjoying the product and service – we appreciate your support!
Sept. 17, 2024
Great, user-friendly platform. The team has been incredibly supportive, ensuring we know how to maximize its potential. Our Meta agency is using it to enhance audience targeting, and it's been a game-changer for segmenting our Klaviyo campaigns. The insights feature is especially valuable, offering great ideas to unlock additional revenue for the brand. Highly recommend!
Thank you for your amazing review! We're thrilled to hear that RetentionX has been a game-changer for your targeting and campaign segmentation. It’s great to know our team has been supportive in helping you maximize its potential. We’re excited to continue supporting your brand’s growth!
Sept. 17, 2024
Amazing app, incredibly intuitive and simple UI. Competitive pricing and great team behind it. 10/10 would recommend.
Thank you for your review! It means a lot to have your recommendation, and we’re grateful for your support!
July 21, 2024
Great user friendly platform and super supportive team. Have been able to draw valuable customer insights into our reporting and help build out Klaviyo automations very easily.
Thank you for your kind review! We're thrilled to hear that our platform and team have been helpful to you. It's great to see that you're able to gain valuable insights and build out your Klaviyo automations with ease with the help of RetentionX.
July 4, 2024
THE best CDP for Shopify EVER! RetentionX offers everything on the customer that Shopify doesn't. It's like having your own team of Customer data analysts all in one app. Everything is so easy to read and and actionable! RetentionX make is so easy to find quick wins. If you're unsure of anything they are also brilliant jumping on a call and helping out. I've now been using this for 2 clients and the results are amazing.
Thank you for your review! We're thrilled to hear that RetentionX has been a game-changer for you and your clients. Your kind words about our features and support mean a lot to us. If you ever need further assistance, we're here to help!
June 19, 2024
We've tested many analytics and segmentation tools for Shopify and found that RetentioX by far provides the best value for money. We haven't even started to scratch the surface of the options provided by RX, and already gained a lot of insights and actual revenue from it. Highly recommended.
Thank you for your kind feedback. We're delighted to hear that RetentionX has been so beneficial for your business. We're excited to see your continued success with RetentionX!
April 26, 2024
Insightful data in an easy-to-use tool. In addition to crunching the data, the tool's Help Desk and videos provide even more depth to understanding the data's potential outcomes. The customer support is stellar, and our representative, Allie, is so responsive. RetentionX is the path to growing your Shopify store!
Thank you for your wonderful feedback! We're thrilled that RetentionX has been instrumental in providing insightful data. We're committed to helping you grow and are here to support you every step of the way!
April 24, 2024
Really useful data that was very helpful for understanding growth areas of our business.
We're thrilled to hear RetentionX has been helpful for understanding your business's growth areas. Thank you for sharing your experience with us!