Retention X
Retention X
Rating
5.0
feedback
124
chart
#606
All reviews
May 22, 2025
Retention X has been a game-changer for our customer insights. The dashboards are intuitive, and the segmentation tools help us take action fast. Highly recommend for any brand serious about retention.
Thank you so much for the kind words! We're so happy to hear that the dashboards and segmentation have been true game changers for you. We are always here to support your continued growth and success!
April 10, 2025
I highly recommend this app for tracking your data and setting up your segments! They offer great support and are very present to help you during the onboarding process. I had two meetings with Kori — she’s super friendly and very proactive in helping us get everything set up!
Thank you so much for the awesome review! We're so happy to hear that RetentionX has allowed you to create impactful segments and easily track your data. We are also happy to hear that the support team has been helpful during your onboarding. We're here to support your continued success!
April 8, 2025
I've had the opportunity to work with Retention X across multiple brands, and it has been an invaluable tool for understanding holistic customer behavior while also allowing us to drill down into specific segments and cohorts with ease. The platform provides quick, actionable insights into consumer data and behavior, eliminating the need for time-consuming manual analysis. Plus, the support team is fantastic—always responsive and willing to help troubleshoot or provide guidance whenever needed.
Thank you so much for your raving review! We're delighted to hear that RetentionX has been an invaluable platform to support your team with uncovering the most actionable data points for your business. Our success team is dedicated to supporting you every step of the way. We appreciate your trust in our platform and we look forward to supporting your continued success!
March 28, 2025
We love using Retention X to achieve a more detailed metrics analysis. Alexandra has always been really helpful during our time with Retention X, even more during crunch times!
We're thrilled to hear you've found RetentionX to be an insightful tool to better understand your customer data! We appreciate you taking the time to recognize our strategist team as well! Thank you for sharing your experience with us and we look forward to supporting your continued success.
March 27, 2025
Retention X is pivotal in helping make day-to-day decisions. The ability to understand the average time between purchases. Seeing LTV through different lenses has helped to make crucial decisions around advertising. There are also a ton of resources around each set of data to ensure you understand what you're looking at.
Thank you for your wonderful review! It's great to hear you’re enjoying the platform to better assist in your day-to-day decisions with extensive customer data available to you. We are committed to supporting you through your journey and look forward to the continued collaboration!
March 19, 2025
Absolutely love this app. It gives me great insights at the touch of a button that help me identify opportunities and analyse so many aspects including how other apps are working inc loyalty, upsells etc as well as helps inform product design decisions. We are also using the merchandising function which is good on the whole and certainly better than others we investigated but does still chuck out some strange anomalies! Kori on the customer team is always really helpful and quick whenever I have a query.
Thank you so much for your kind words! We're thrilled to hear that you found our app helpful in so many sectors of the business. It's wonderful to hear that our customer support team has been supportive throughout! It’s also great hearing our merchandising feature stands out against others! For a bit of context, as soon as RetentionX evaluates your products' performance within the collection grid, it begins to test the impact of shifting previously lower positioned products to a higher position based on their performance score. This allows for discovery of those hidden champions! This testing is required to determine the most optimal placement for each of your products. Of course, if anything ever seems off, we’d love to take a closer look and support wherever we can! We look forward to our continued collaboration together!
March 11, 2025
Retention X has been so helpful in gaining insights to our customer behavior without having to spend hours slicing and dicing data outside of Shopify. Kori has been great in making tweaks to make Retention X make sense for how we operate. Excited to continue to utilize the data to drive decisions.
Thank you so much for your kind words! We're thrilled to hear that you've found RetentionX to be easy to navigate and strategize with. We're also so happy to know you've been well taken care of by your dedicated account strategist! We look forward to our continued collaboration towards your goals of success.
March 6, 2025
Retention X is a powerful tool for retention tracking, LTV monitoring, and performance analysis, featuring a strong, intuitive interface and responsive support. It provides detailed insights into user retention and accurate LTV forecasting, making it a reliable choice for businesses looking to optimise engagement and revenue.
Thank you for your wonderful review! We're ecstatic to hear that RetentionX has proven valuable for your business. It's great to see that you've found our data to be reliable and intuitive to interpret. We look forward to supporting you and your continued success!
March 5, 2025
This is one of the most powerful tools I use on a weekly basis across my small and large accounts. It's the easiest way to push specific segments to Google and Meta and a great way to slice and dice your customers.
Thank you for your awesome review! We're happy to hear you use RetentionX on a regular basis to check the progress across your multiple accounts! We also love to hear that our segment builder and process is something you find intuitive and easy to use. We’re excited to continue supporting your brand’s growth!
March 5, 2025
Great Product :)
Thank you for your review! We are so happy to hear you're enjoying RetentionX and that you've found our platform to be helpful. We look forward to continuing our support for you!
March 5, 2025
We have benefitted greatly from RetentionX and the valuable insights it provides. It has helped us better understand our customers and helps to understand where we need to improve and develop further. It integrates well with our existing Shopify Plus tech stack and we are very pleased with the platform.
Thank you so much for the kind words! We're thrilled that RetentionX has allowed you to gain key insights into your customers and how to strategize going forward! We're here to support your continued success!
March 4, 2025
Retention X was an incredible help in analysing and sorting our data. When we needed help, Nadine jumped in to save the day and we were able to schedule a call immediately where she helped us understand and navigate our data. I highly recommend using the services of Retention X if you want to get the most out of your CRM.
Thank you so much for your incredible review! We are thrilled to hear you are getting the most out of our platform and that our support team has been nothing short of helpful and insightful. We are excited to continue collaborating together and help you reach your goals for success!
Feb. 27, 2025
I have used Retention X at my previous company and I have just introduced it to my new company as I felt lost without it. It is a great tool to review data and formulate insights in a very simple way. The account management has been great too...Nadine has been on hand to answer all of our questions.
Thank you for your awesome review! We're thrilled that RetentionX has helped you along your journey with different teams to make more data-informed decisions that impact your bottom line. We appreciate your trust in our platform and we look forward to our continued support of your success.
Feb. 26, 2025
This app is nothing short of fantastic and incredibly helpful in uncovering data that really grows your business. The extra support from Nadine and the team has been very much appreciated and I look forward to continuing to use the app and watch our business grow like never before. Thank you RetentionX
Thank you so much for your thoughtful review! We're ecstatic to hear that RetentionX has helped your team uncover the most actionable data points for your business. Our success team is dedicated to supporting you every step of the way. We appreciate your trust in our platform and we look forward to supporting your continued success!
Feb. 20, 2025
We just started using RetentionX and we're finding it extremely useful, giving us some very actionable insights that we're in the process of implementing. The integrations with different marketing platforms make it super easy to create highly targeted, niche audiences to whom we can personalize our marketing. Last but not least, Kori from the Account Strategy team has been instrumental in helping us get set up and make the most of everything RX has to offer!
Thank you for your amazing review! We're so happy to hear that RetentionX has been instrumental in providing actionable insights from your customer base. It’s great to know our team has been supportive in helping you maximize its potential! We’re excited to continue supporting your brand’s growth!
Feb. 14, 2025
RetentionX has been an invaluable tool for solving complex multi-store funnel analytics, giving us clear visibility into customer behavior across different touchpoints. The platform makes it easy to uncover insights that would have otherwise required extensive manual work, helping us make data-driven decisions with confidence. A huge shoutout to Allie for her incredible coaching, guidance, and partnership—her time and expertise have been instrumental in leveling up our team. Highly recommend.
Thank you for your incredibly thoughtful review! We're thrilled that RetentionX has been a helpful tool allowing clear visibility into your customer behavior. It's fantastic to hear that you're finding it easy to navigate and that it's proving to be a valuable tool for your team. We're thrilled to support your continued success!
Jan. 29, 2025
Fantastic platform to help us focus on what matters vs shiny objects. A consumer centric model that delivers. No bugs, clean data in an objective way.
Thank you so much for the kind words! We're thrilled that RetentionX has allowed you to focus on the most important metrics out there that you can then action on seamlessly. We're here to support your continued success!
Jan. 24, 2025
Really has helped us unlock our data in a meaningful way! The onboarding and CX teams have been outstanding. Feels like we're ready to level up after sorting through so many apps and reports.
Thank you for your review! We are so happy to hear you're enjoying RetentionX and that onboarding with our success team has exceeded your expectations! We look forward to our continued collaboration together.
Jan. 13, 2025
Great app and amazing support. Allie has been the best :) Data is accurate and integrations are easy. Thanks!
We're thrilled to hear you've found RetentionX to be insightful and easy to use! We appreciate you taking the time to recognize our strategist team as well! Thank you for sharing your experience with us!
Jan. 8, 2025
RetentionX has allowed us to dig deeper into insights on products and customers. RetentionX is easy to use and has became an essential source of data for our brand. Alexandra from RetentionX has been SO helpful and knowledgeable!
Thank you so much for your kind words! We're thrilled to hear that you've found RetentionX to be so insightful. We're also so happy to know you've been well taken care of by your dedicated account strategist! We look forward to our continued collaboration towards your goals of success.