Returbo: Returns & Exchanges
Convert returns to exchanges - Returbo
Rating
5.0
feedback
73
chart
#2,398
All reviews
April 11, 2025
We are super satisfied with our collaboration with Julia Söderqvist and Returbo, and we have drastically decreased the amount of customer support tickets as well as saved tons of time thanks to their service.
Music to my ears!!! So happy to work with you 😍🌸💫
March 20, 2025
Returbo has completely changed the way we handle returns and exchanges. Customers can now swap items themselves, which saves us a ton of time and helps us keep the sales. Super smooth onboarding and an amazing team behind the app – highly recommend!
Woow! Thank you so much for the review! 😍 Music to our ears 💫
March 12, 2025
We started using Returbo about a month ago, and so far, we are very satisfied! It saves us time in our return and exchange process, making everything more efficient. The system also allows us to track return reasons and get a better understanding of which products are frequently returned and why. This insight is extremely valuable for improving our product selection and customer experience. Highly recommended for any business looking to streamline their return management!
Fantastic, great to hear! 😃🚀 Very happy working with you!!
Feb. 26, 2025
Smooth service after a quick setup and integrations experience. No customers have been confused by the returns process either.
Thank you so much for this review! 😃 Happy the setup and integration worked smoothly :)
Feb. 26, 2025
Returbo is a highly userfriendly app with a great support team that is always easy to get in contact with. Because of our warehouse system, we stumbled upon some difficulties regarding implementation (not Returbo's fault), but thanks to Returbo's great efforts, the problems were solved quickly. The app itself is seamless and easy to work with. Great interface, and makes handling returns and exchanges ten times easier. The Shopify integration is 10/10.
Wow! What an amazing review!! Thank you so much Kattnakken 😍🙏 Makes us very happy to hear 💖
Feb. 19, 2025
Their flexibility and commitment to problem-solving have significantly impacted our returns process, reducing friction for both our team and our customers. With Returbo, we’ve found a partner who not only understands the complexities of global returns but also actively works with us to refine and improve the experience. We look forward to continuing this partnership.
Wow! Super happy to hear that! Thank you for the review! We are pleased to work with you and look forward to get you started with the app for the US market as well 😍🚀💫
Feb. 19, 2025
Super easy App that makes the return process smooth. You can control all returns in the App! Great and fast customer service. We recommend Returbo!
Thank you and awesome to hear! :D
Feb. 18, 2025
We just started with Returbo but it has helped us streamline our operations so that we can focus more on sales, which is our main core. This really makes a big difference in optimizing both time and resources." Being a small company this makes a big difference. So glad we did it:)
Super happy to hear that!! Thank you for your review 🌸😍
Feb. 14, 2025
Fantastisk tjänst!, Smidigt med Postnord etiketter! Tack för grym support med!
Kul att höra!! tack för review 😍🌸💫
Feb. 7, 2025
Very easy and so fast to set up. And with excellent help from their customer service the transition worked so smoth. My team are really happy over the improvements and we can really recommend Returbo!
fantastic to hear! 😃💫 Thank you for the review 🌸🙏
Jan. 24, 2025
Underlättar för oss som företag men även för våra kunder, utmärkt app!
Kul att höra!! Tack för review 💫😃🌸
Jan. 17, 2025
This app really helped us to smooth the return process. It takes a while to onboard since, in our case, the third party was involved (shipping company). However, since we've started using Returbo, we got much more control over our return flow, and we spend less time processing returns, which is vital for a small team like us.
Thank you for your feedback! 🌟 We're happy to hear that Returbo has helped you gain better control over your return flow and save time. 💪
Jan. 13, 2025
A great app/service that really helps our business with returns. One of the bottlenecks in our company growth was returns and the endless emails around it. This really streamlined it so we can focus on sales and other things. Easy to install.
Amazing!!! Hearing that is music to our ears 😃💫
Jan. 10, 2025
Fantastic app that streamlines the return and exchange process for both us and our customers. Excellent customer support! Highly recommended.
Fantastic to hear!! Thank you so much for the review 😍🌟🙏
Dec. 17, 2024
Great app, easy to integrate with Postnord. Made handling returns and exchanges a lot more time efficient. We ran into some minor issues early on but the support team were very quick to respond.
We appreciate your review! 🙌 Happy to hear the app has made things smoother for you. Let us know how we can make it even better!
Dec. 12, 2024
Great app to make the return process better and faster for us and our customers. Easy setup and helpful support. Would recommend for every shopify shop!
Woow! Thank you so much for the recommendation 💗 Happy to work with you!
Nov. 27, 2024
Super Easy and fast to set up. Extremely smooth to handle. Superior customer service. Nothing but good things to say, a big recomendation for any ecommerce business to try Returbo!
Fantastic to hear!! Thank you so much for the review 😍🙏
Oct. 29, 2024
Returnbo has been a fantastic addition to our Shopify store. It's incredibly easy to set up, and most of the necessary settings to handle returns are already included. The standout feature for us has been the seamless integration with our PostNord account, allowing us to generate QR codes for our customers' returns—super convenient! While Returnbo works very well for our current needs, there’s room for improvement, particularly with more advanced settings and better data analysis for return trends. Despite these areas for growth, it's been a reliable tool for us, and we plan to continue using it. Their support team is responsive and helpful, which adds to the overall positive experience. Highly recommended if you're looking for a straightforward return management solution.
Thank you for the review and we are so happy to hear that your customers are benefiting from the PostNord integration! :D Next year we will come out with some more advanced exchange features and an analytical dashboard. We are looking forward to hearing your thoughts and feedback when we release those :)
Oct. 25, 2024
Fantastisk tjänst! funkar hur bra och enkelt som helst och har varit super uppskattat av våra kunder som har velat göra returer. Snabb och bra support dessutom! Kan starkt rekommendera alla.
Vad kul att höra!! 😃 Tack snälla för review 🙏
Oct. 7, 2024
Vi är väldigt nöjda med Returbo och deras byteshantering. Integrationen var snabb och enkel, vilket gjorde övergången smidig för vår verksamhet. Dessutom har vi fått snabb och professionell respons från supportteamet, som alltid bemöter våra frågor med vänlighet och effektivitet. Denna nivå av service har verkligen underlättat våra returprocesser och förbättrat vår kundupplevelse. Vi kan varmt rekommendera Returbo till andra företag som letar efter en pålitlig och användarvänlig lösning för returhantering!
Kul att höra!! 😃 Tack snälla för fin rekommendation 💫