Seel Worry‑Free Purchase

June 27, 2024

Highly recommended! The customer service will promptly respond to all my inquiries, very good customer service. Orders with lost products can also be processed for us in a timely manner.

June 25, 2024

More than an app. The app works well and as promised. My customers feel very comfortable to buy from us with a return policy, which this app handles without products needing to come back to us. The app integrates easy with the site (they do all the work) and it works seamlessly. Support is personalized and responsive. Very happy with how this app has helped my online sales grow.

May 29, 2024

Merchant support is the worst. Over 4 months for a simple request to be completed/updated after repeated promises and in the end, they never did. But somehow they were quick (less than 4 days) to respond to my email for their removal from my store. If merchant support is this way, I can imagine the customer support and didn't want to take the chance.

July 28, 2023

Don't recommend it. Wasted a lot of time with this, only to be dropped by them. I had 7k missing in payment refunds in 2022, it would go unnoticed if I didn't do due diligence.

Oct. 26, 2022

We are a small swimwear brand so we can’t compete with the major retailers return policies. Seel allows us to offer refund for method paid and is great! I highly recommend it. Our customers are thankful to have the option of seel.

May 5, 2022

Ran into an issue with the app working. Reached out to the help team and with in a couple hours they had figured out the issue and came up with a fix. Great support!

April 14, 2022

I have used the app for the past month. They have great customer service and provide timely follow-ups. The app has been a value-add offering to my customers and so far so good. Would recommend to other online stores.

April 8, 2022

I highly recommend this service and this app. Very professional company to work with. Extremely happy with this service!

March 18, 2022

This app is amazing it allows me to have a return option for my customers and doesn't cost me anything, just allows me to gain customers! Seel is great and I highly recommend Seel to any business. Setup is easy and quick I didn't even have to lift a finger Seel did everything!

Jan. 28, 2022

great app and concept! The on-boarding team are amazing, so helpful. Highly recommend. They worked with us every step of the way to ensure Seel was implemented correctly

Jan. 14, 2022

The Kover App is amazing! It’s both beneficial to customers as well as the business. Now we can offer returns on certain items that we would normally not be able to offer. Absolutely love it! ~ Suzanne

Jan. 1, 2022

I love adding this app to our store, It has provided alot of flexibility to our clients. Customer service is excellent. Thank you. Regards, Ariststyles

Dec. 27, 2021

Great customer service, fast, efficient, and competent folks. I recommend them and the Return Assurance app.

Dec. 14, 2021

I just recently had this app installed so haven't been through the full process of a return yet. But the setup/installation was simple and easy. They took care of all of it and made my life easier! I would definitely recommend the team. Everyone has been great to work with.

Sept. 21, 2021

I can't say enough good things about this app and team behind it. The app helps break down the barrier between customers and brands by allowing customers to feel more confident with their purchases knowing they can return and brands less risk knowing they do not have to be responsible for the shipping plus full refunds. The Kover team is so easy to work with and made the entire on boarding process seamless. It's a MUST for small businesses and brands looking to grow and move product!

Sept. 16, 2021

The onboarding process was seamless and easy, everything was set up quickly and with no issues. The team were really helpful guiding me through the process and I'm hopeful the app will bring in more sales!

Sept. 13, 2021

The app is working great so far! The onboarding process and customer service have been great. I'm happy we can provide this to our clients so they feel comfortable buying our sale/custom items which typically do not qualify for a refund.

Aug. 24, 2021

This a great app because it gives the business the ability to refund customers without losing any money. The customer has the option to pay for insurance that will "Kover" the cost of the product for the retailer while allowing the customer to get their money back.

Aug. 20, 2021

The entire process has been so helpful! The team at Kover knows their stuff and is ready to help businesses thrive! I highly recommend working with them.

Aug. 19, 2021

The onboarding process was very efficient and the communication from the Kover team was excellent. It was one of the easiest implementation processes I've been a part of.