Return Prime: Return → Revenue
Top rated app for returns, exchange & refunds.
Rating
5.0
feedback
712
chart
#87
All reviews
Rating Breakdown
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Nov. 28, 2023
Greeva Mishra's support was instrumental in resolving my queries efficiently. The return tool's user interface is not only visually appealing but also impressively intuitive, streamlining the return creation process. Its thoughtful design and robust functionality make it a standout product. Kudos to Greeva and the development team for their outstanding support and a tool that truly enhances the user experience.
Nov. 28, 2023
Relying on Apps on Shopify can be a pain but with the right customer service, anything is possible. Return Prime is a very accommodating company and the ability to customize and respond quickly keep my days on track. RP has been very transparent as to what is not available in the application but will also jump through hoops to make your special request happen in a timely manner. I am looking forward to see what they release in the near future as we strive to be more accommodating to our customer base as well. The app is great as well!
Oct. 25, 2023
Sehr schneller, freundlicher und kompetender Support via Chatfunktion. Es wurde mir sofort weitergeholfen und ich konnte mein Anliegen so gut bearbeiten. Vielen Dank
Oct. 25, 2023
Easy to use and makes organising returns and exchanges super easy! Have only had 1 issue with the app as it wasn't loading but it was fixed within 30 minutes of talking on live chat. Great service and would recommend!
Oct. 25, 2023
We've been using Return Prime for around 2 months, and it has already improved our post-purchase experience by A LOT. Their support team is stellar and always ready to help. Almost all our queries were resolved within 24 hours. Most importantly, the variety of integrations and the user-friendly platform make it worth every penny. Highly recommend it to any business seeking a smoother and hassle free post-purchase journey.
Oct. 23, 2023
Super easy to set up and great customer service. Would recommend for anyone starting out in e-commerce.
Oct. 20, 2023
I have had a very positive experience so far with the customer service chat with Return Prime! It's been great!
Oct. 20, 2023
I had a call with Greeva from customer service to help me set up all of the functions we were looking to implement. She was very helpful and took me through each step to make sure I had everything I needed. Excellent customer service, and a great app! HIGHLY RECOMMENDED.
Oct. 19, 2023
I have been using this application for a while now, and impressed with its user-friendliness and the exceptional customer support they provide. From the moment I started using this app, I was blown away by how intuitive and easy it is to use. The interface is sleek, and navigating through the various features is a breeze. Even if you're not tech-savvy, you'll find yourself comfortably using the same in no time. What truly sets apart is their customer support. I had a few questions and encountered a minor issue, so I decided to reach out to their support team. To my amazement, they responded promptly and were incredibly helpful. They guided me through the issue, ensuring I had a seamless experience. It's clear that they genuinely care about their users' satisfaction. The combination of a user-friendly app and superb customer support is a game-changer. "Order returns by Return Prime" has made my life easier, and I feel confident knowing that if I ever need assistance, they're there to help. This level of commitment to their users is rare and commendable. I highly recommend this application to anyone looking for an app that not only gets the job done but does so with style and exceptional support. Thank you, "Order returns by Return Prime", for making my life easier and more enjoyable!
Oct. 17, 2023
Amazing customer service! Always there to help and figure out any issues you have. Patiently solves and listens to all your problems.
Oct. 17, 2023
The customer support executive was outstanding. His name is Mark, please give him a salary hike.
Oct. 16, 2023
Greeva provided invaluable insights and clarity regarding the product. As we're preparing to launch our new store on the 25th of this month, her expertise in product description was essential. Despite me being based in Seattle, she tailored everything to meet my needs. Kudos to her, and I look forward to collaborating with her again.
Oct. 5, 2023
They were very kind and helpful. Answered all my questions and showed me a step by step process on his example store.