Return Prime:Return & Exchange for Shopify

Return Prime:Return & Exchange

Automate Returns & Exchanges. Turn Refunds into Revenue
Rating
4.8
Feedback
717
Reviews
Chart
#189
Shopify

All reviews

5 / 5 Share
Nov. 19, 2024

We have been using Return Prime for a while now and found it by far the best value for the pricing in the return solutions. We tried a few other solutions for Shopify but could not find anything that meets our requirements better. Any support question we had always got resolved very quickly and we are super happy that it connects not only with our Shopify store but also is integrated with our mobile app.

Store Using app Total reviews Average rating
Tico Coffee Roasters Over 1 year 30 5.0
5 / 5 Share
Nov. 18, 2024

Marie made this call very easy and simple for me. She was attentive and understanding! She exceeded my expectations

Store Using app Total reviews Average rating
EHH 3 months 2 5.0
5 / 5 Share
Nov. 15, 2024

Super helpful. The Return Prime team is always quick to assist. Definitely recommend!

Store Using app Total reviews Average rating
eyrful 10 months 1 5.0
5 / 5 Share
Nov. 14, 2024

Return Prime was one of the first apps I installed when I set up my store 2 years ago. I probably only use 50% of it's capabilities, but it's been rock solid. It's easy to use, no customer complaints, and no-outages, so I don't have to stress about returns or exchanges. This is a great product. Highly recommend.

Store Using app Total reviews Average rating
FLIPMITS Almost 2 years 6 5.0
5 / 5 Share
Nov. 14, 2024

I contacted the team regarding an integration issue, and I am happy to report that it was resolved swiftly and promptly. The support provided was exemplary.

Store Using app Total reviews Average rating
Indidha 4 months 10 5.0
5 / 5 Share
Jan. 28, 2026

support is good, great

Store Using app Total reviews Average rating
Fashion Floor India Over 1 year 5 2.2
5 / 5 Share
Nov. 13, 2024

We have been using this app about 10month now, the live chat representative is always helpful and very quick! Since we don't do exchange, the procedure is pretty straight forward and easy to use.

Store Using app Total reviews Average rating
elims 10 months 5 5.0
5 / 5 Share
Nov. 12, 2024

The app itself is ready for plug and play - No extravagant setup required. Well thought through customer journey on both sides - Business and end user. What I absolutely love about this is their service. It's truly exceptional! They go above and beyond to solve your issue and also help with setup. Would highly recommend this app f you're looking to streamline your return and exchange process.

Store Using app Total reviews Average rating
RealTruck Australia Pty Ltd About 1 month 1 5.0
5 / 5 Share
Nov. 12, 2024

thanks for help me out all time

Store Using app Total reviews Average rating
shriimant 3 months 2 5.0
5 / 5 Share
Nov. 12, 2024

Since day1 I have been using Return Prime for all our returns and exchanges. This app is super user friendly and the service is really prompt and useful. Would definitely recommend to other Shopify businesses

Store Using app Total reviews Average rating
AaMe Almost 2 years 5 5.0
5 / 5 Share
Nov. 8, 2024

great customer support

Store Using app Total reviews Average rating
Miphoria About 1 hour 3 5.0
5 / 5 Share
Nov. 7, 2024

We started using Return Prime a few months ago and has helped with customer returns. When something goes wrong I immediately ask the chat assistant and they always know what to do or help with the issue!

Store Using app Total reviews Average rating
Wholesale Beddings 5 months 2 3.0
5 / 5 Share
Nov. 7, 2024

smooth and great experience, Keep up the job.

Store Using app Total reviews Average rating
Basata Over 1 year 1 5.0
5 / 5 Share
Nov. 7, 2024

Very good support! Enjoying the app.

Store Using app Total reviews Average rating
SHAME.STUDIO About 2 hours 2 5.0
5 / 5 Share
Nov. 5, 2024

Fast support and seamless integration, ideal for Indian brands. Cuts down on exchange and return times.

Store Using app Total reviews Average rating
GRYAPE About 2 months 8 4.5
5 / 5 Share
Nov. 4, 2024

Easily the best App for returns management, tons of features and customizations possible & incredible customer support

Store Using app Total reviews Average rating
Lagorii Kids About 2 years 7 5.0
5 / 5 Share
May 27, 2026

Shubham is amazing! He totally setup my Returnprime on my site without an issue. It took 20 minutes. The support at Returnprime is excellent. This service is worth every penny. I have tried other return services and they cost more and the service is worse. Not with Shubham at Returnprime. They are excellent. I highly recommend.

Store Using app Total reviews Average rating
ADORNIA Over 1 year 4 4.0
5 / 5 Share
Oct. 23, 2024

Leurs équipes de support sont incroyables. Ils répondent rapidement et son proactifs. Je recommande cette application. 5 étoiles.

Store Using app Total reviews Average rating
GOBOOST 13 days 2 5.0
5 / 5 Share
Oct. 19, 2024

verygood

Store Using app Total reviews Average rating
Abros Sports Over 1 year 1 5.0
5 / 5 Share
Oct. 18, 2024

This return request app has been a game-changer. The support team is top-notch, always responsive and helpful. We’ve been able to create effective return incentives, which have greatly reduced return rates and boosted customer retention. Highly recommend!

Store Using app Total reviews Average rating
Manuka 25 days 8 4.6
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