All reviews

Rating Breakdown

  • 5
    96% (654 ratings)
  • 4
    1% (8 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (9 ratings)

Reviews with Text

  • 95% (646)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 13, 2024

great app & amazing support team, helped with all my requests!

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

June 11, 2024

Very helpful and knowledgeable Staff

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

June 6, 2024

I am Greatful that you went above and beyond to assist me with my issues and am pleased to have worked out my issues. Thank you so much

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 4, 2024

By far the most comprehensive solution for returns and exchanges. An absolute steal for the level of granular support.

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 3, 2024

Professional support step by step until the issue was resolved. Thank you a lot Return Prime!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 3, 2024

Have checked and actually tried 5 different apps in this category. Return Prime provides the best features and super quick and clever (+ fun) support. "Wonder" really helped me with solutions I couldn't come up with. Can't wait to publish our new website and see how it really works.

Using app

About 8 hours

Total reviews

9

Average rating

5.0

5 / 5 Share

May 30, 2024

Really amazing and quick customer support, they are very supportive and show a professional works Thank you team

Store

Cupindy

Using app

About 23 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

May 29, 2024

Thank you return prime you sort our life before return prime we faced so many problems to track the returns but now is very easy to look all these things in one platform. This app works so smooth and Hassel free. Return is so easy now and get less customers complaints. I recommend whose starting their own business this is the best app for that.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 28, 2024

Customer service was very helpful

Using app

About 4 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

May 21, 2024

The app was quite easy to setup. The support is really helpful and quick to respond.

Using app

1 day

Total reviews

4

Average rating

5.0

5 / 5 Share

June 12, 2025

highly recommend, great app very easy to use. The team at Return Prime are always very quick to assist us

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 16, 2024

The customer support was really helpful. Very nice and easy to use app! Would recommend everyone to use it and handle return / exchange requests more seamlessly

Using app

15 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 16, 2024

The customer service is top level. I'm actually surprised about the prompt response and the speed to help me setup. Five star service! Thanks!

Using app

36 minutes

Total reviews

6

Average rating

4.3

5 / 5 Share

May 15, 2024

Great interface for both customer and admin. With new integrations being added regularly, we are able to manage our return journey efficiently

Store

REDTAG

Using app

Over 2 years

Total reviews

6

Average rating

4.3

5 / 5 Share

May 13, 2024

I have had a very positive response with the support I received, they was quick and proactive and reached out to me. I highly recommend the use of the app.

Using app

3 days

Total reviews

7

Average rating

5.0

5 / 5 Share

May 10, 2024

Great customer service, responds to questions within minutes, and the app is very easy to get used to.

Store

HAYA

Using app

10 days

Total reviews

5

Average rating

5.0

5 / 5 Share

May 9, 2024

This app enables our customers for an easy and smooth return process. Looking forward.

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 23, 2024

Amazing app! Customer service is always right there if you ever need help. Highly recommend.

Using app

6 months

Total reviews

6

Average rating

5.0

5 / 5 Share

May 8, 2024

We have been using the APP for long time now, an we are happy with it. Also the team so supportive and helpful, thanks

Using app

Over 1 year

Total reviews

7

Average rating

4.4

5 / 5 Share

May 8, 2024

Very responsive to me at 2am! Helped to solve y shipping issue.

Using app

Over 1 year

Total reviews

1

Average rating

5.0