All reviews

Rating Breakdown

  • 5
    97% (654 ratings)
  • 4
    1% (9 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (7 ratings)

Reviews with Text

  • 96% (645)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 4, 2024

Return Prime for Shopify is a standout for managing returns and exchanges. Its intuitive interface and efficient process make handling customer returns hassle-free. The customization options are a plus, providing flexibility to match our store's policies. Highly recommended for any Shopify store seeking a reliable returns management solution

Using app

1 day

Total reviews

10

Average rating

5.0

5 / 5 Share

Jan. 4, 2024

Just set it up but love the live chat support. They helped me get it all going!

Store

ROCKNOT

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 8, 2024

Return Prime is helping us a lot to handle our returns more efficiently. Support is fabulous.

Store

INCLUD

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 2, 2024

Return Prime has been a helpful tool with a super helpful support team. Their product allows us to have an industry-standard return and exchange process, improving our customer experience, as well as our internal management of returns by providing us a workflow that we can actually operate and monitor very easily. From my experience, their support staff is easily available and can help with everything we've ended up needing. Integrates with Shipstation, too, so managing return shipping is automated and easy. I do recommend!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 2, 2024

They helped me solve technical issues! I barely had to lift a finger!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 28, 2023

Nice Customer Service

Using app

About 21 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 23, 2023

The Return Prime app exceeded my expectations with its seamless return process and user-friendly interface. What truly stood out was the brilliant customer service—prompt, attentive, and incredibly helpful. The support team went above and beyond to address my concerns, making the overall experience with Return Prime truly exceptional. I highly recommend this app for its efficiency and outstanding customer service via Greeva

Store

Janasya

Using app

2 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 22, 2023

very good app

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 20, 2023

It was really good training session and guide in proper manner. Really thanks to Greeva Mishra for support.

Using app

2 days

Total reviews

6

Average rating

4.0

5 / 5 Share

Dec. 20, 2023

Exceptional service from Return Prime! Swift and hassle-free returns, coupled with a responsive and friendly team. Their efficiency and commitment to customer satisfaction have truly impressed me. A go-to for stress-free returns/Exchange—highly recommended!

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 20, 2023

Helpful and quick

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 20, 2023

I am not yet familiar with this application, so I will be checking various settings as I go along. The chat progresses in real time, so I was able to proceed without stress until the problem was resolved.

Using app

About 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 18, 2023

Je suis ravie d'avoir installer l'application. Le service client était au top, a vérifié l'intégralité de l'installation et était à l'écoute pour finaliser tout. Merci

Using app

2 days

Total reviews

4

Average rating

5.0

5 / 5 Share

June 17, 2024

Great app with excellent customer service! They have fixed a few things I was having trouble with. Always quick, easy, and efficient! Very happy with the app!

Using app

About 2 years

Total reviews

1

Average rating

4.0

5 / 5 Share

Dec. 14, 2023

Still exploring the feature but the support has been phenomenal throughout setup, with agents able to adjust my flow for me when I get stuck.

Using app

6 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 14, 2023

the app works very good and the support is excellent! they also listen to you if you have ideas how to upgrade the app. Im very happy to work with them!

Store

JS Shop

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 13, 2023

Best customer servies and quick response. Support person was really helpfull and quick to respond.

Store

Steples

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 5, 2023

The service that I have received was so seamless. One of the best experience and very smooth I'll say . Greeva has been very helpful and patient with the whole process of making me understand the dashboard and other additional feature that i was not aware about .

Store

TRAPIN

Using app

About 2 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Dec. 4, 2023

Great customer service! Got our issues and questions addressed right away.

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 3, 2023

Very helpful support. Customized everything how I wanted very fast.

Store

Vugalli

Using app

2 months

Total reviews

7

Average rating

5.0