Return Prime:Return & Exchange for Shopify

Return Prime:Return & Exchange

Automate Returns & Exchanges. Turn Refunds into Revenue
Rating
4.8
Feedback
717
Reviews
Chart
#189
Shopify

All reviews

5 / 5 Share
June 25, 2024

Seamless App & Quick Support

Store Using app Total reviews Average rating
IDEE Eyewear 11 months 1 5.0
5 / 5 Share
April 27, 2026

Its a great application. Especially customer support is seamless

Store Using app Total reviews Average rating
Lazo Store Almost 4 years 2 5.0
5 / 5 Share
June 20, 2024

Store Using app Total reviews Average rating
Ytaminz About 1 month 1 5.0
5 / 5 Share
June 18, 2024

Great Support! Great Updates!

Store Using app Total reviews Average rating
Mannash 10 months 1 5.0
5 / 5 Share
June 17, 2024

We've been using this app for more than 2 years now, and it's been an excellent experience. It's very feature-rich and they've made significant improvements over time, with new features being regularly added and bugs swiftly fixed. Highly recommend this app-

Store Using app Total reviews Average rating
KANUDA USA Over 1 year 4 4.8
5 / 5 Share
June 14, 2024

Customer service call very quick to be able to get intouch and very helpful, 5 star service

Store Using app Total reviews Average rating
Potere Clothing 2 months 2 5.0
5 / 5 Share
June 14, 2024

Wonder *yes her name is Wonder :) - is the best and a wonderful and patient woman who really listens and takes up all your requests the same day - she has made my experience just wow!

Store Using app Total reviews Average rating
Crokinole Europe About 17 hours 3 4.7
5 / 5 Share
April 22, 2026

Very helpful and knowledgeable Staff

Store Using app Total reviews Average rating
Egyptian Linens Almost 2 years 2 5.0
5 / 5 Share
June 6, 2024

I am Greatful that you went above and beyond to assist me with my issues and am pleased to have worked out my issues. Thank you so much

Store Using app Total reviews Average rating
The Heartbeat Brand 7 months 3 5.0
5 / 5 Share
June 4, 2024

By far the most comprehensive solution for returns and exchanges. An absolute steal for the level of granular support.

Store Using app Total reviews Average rating
Preetibora 4 days 5 5.0
5 / 5 Share
June 3, 2024

Professional support step by step until the issue was resolved. Thank you a lot Return Prime!

Store Using app Total reviews Average rating
KINETIC D.L. About 1 year 1 5.0
5 / 5 Share
June 3, 2024

Have checked and actually tried 5 different apps in this category. Return Prime provides the best features and super quick and clever (+ fun) support. "Wonder" really helped me with solutions I couldn't come up with. Can't wait to publish our new website and see how it really works.

Store Using app Total reviews Average rating
PALAVA japan About 8 hours 9 5.0
5 / 5 Share
May 29, 2024

Thank you return prime you sort our life before return prime we faced so many problems to track the returns but now is very easy to look all these things in one platform. This app works so smooth and Hassel free. Return is so easy now and get less customers complaints. I recommend whose starting their own business this is the best app for that.

Store Using app Total reviews Average rating
Numero Uno 4 months 2 5.0
5 / 5 Share
May 28, 2024

The live chat team are amazing support anytime needed.

Store Using app Total reviews Average rating
Anna Rose Apparel 15 days 1 5.0
5 / 5 Share
May 21, 2024

The app was quite easy to setup. The support is really helpful and quick to respond.

Store Using app Total reviews Average rating
Desi Minimals 1 day 4 5.0
5 / 5 Share
June 12, 2025

highly recommend, great app very easy to use. The team at Return Prime are always very quick to assist us

Store Using app Total reviews Average rating
Sunday Minute Over 1 year 3 5.0
5 / 5 Share
May 16, 2024

The customer support was really helpful. Very nice and easy to use app! Would recommend everyone to use it and handle return / exchange requests more seamlessly

Store Using app Total reviews Average rating
JULODesigns 15 days 2 5.0
5 / 5 Share
May 16, 2024

The customer service is top level. I'm actually surprised about the prompt response and the speed to help me setup. Five star service! Thanks!

Store Using app Total reviews Average rating
Lamb’s Love 36 minutes 6 4.3
5 / 5 Share
May 15, 2024

Great interface for both customer and admin. With new integrations being added regularly, we are able to manage our return journey efficiently

Store Using app Total reviews Average rating
REDTAG Over 2 years 6 4.3
5 / 5 Share
May 13, 2024

I have had a very positive response with the support I received, they was quick and proactive and reached out to me. I highly recommend the use of the app.

Store Using app Total reviews Average rating
Casaveve 3 days 7 5.0
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