All reviews

Rating Breakdown

  • 5
    98% (698 ratings)
  • 4
    1% (10 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (1 ratings)
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5 / 5 Share

April 25, 2023

Return Prime is a game-changer for our Shopify store. It has simplified the process of processing returns & exchanges, allowing us to serve our customers better while saving time and money. The features are comprehensive, the interface is intuitive and the customer service team is top-notch. We highly recommend Return Prime to anyone who needs a hassle-free solution for their return & exchange management needs!

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 21, 2023

I was having issue with automatically adding return prime to my website and contacted their support team. believe me I had never came across with something like that, their customer support is far more better than many big companies, they are so kind polite and helpful towards their clients. support staff @wonder guided me to integrate the app to my website and done it only in few minutes. loved their service

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 20, 2023

Quick and fast integration. Makes the entire process of returns and exchanges very convienient. Special thanks to the team for their Start up program.

Store

Andune

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 19, 2023

Absolute LEGEND @Shubham. Guided me through the whole process. Helped with bits not even related. If you need your hand held than this is the team for you. Also the app itself is easy to use. Set up was done for me. Thank you

Using app

7 months

Total reviews

24

Average rating

4.8

5 / 5 Share

April 19, 2023

Works well and has very good customer service. The pricing is also very affordable as well. Highly recommend

Using app

12 months

Total reviews

8

Average rating

5.0

5 / 5 Share

April 19, 2023

Awesome support team the process of setting up was very quick so go for Return Prime if you are looking for a return or an exchange app for Shopify.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 18, 2023

The live chat at Return Prime was exceptional. They were prompt, attentive, and dedicated to ensuring that I had a positive experience with the app. Thanks to their expertise and hard work, I am now able to use Return Prime with ease and confidence. Highly recommended!

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

April 18, 2023

Return prime is a good for return and exchange process.

Store

Qurvii

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 17, 2023

Great and fast support ! Clear explanations. Attentive attitude to the client. Thanks a lot, guys!

Using app

5 months

Total reviews

7

Average rating

5.0

5 / 5 Share

April 15, 2023

Sehr gute App, super einfach zu bedienen und wirklich ein sehr hilfreicher Kundensupport welcher rund um die Uhr verfügbar ist!

Store

ShapeUp

Using app

11 days

Total reviews

5

Average rating

5.0

5 / 5 Share

April 14, 2023

Great app, has a lot of advanced features, if you need self-return option on your store, this is the way to go. And has really dedicated customer support, Wonder helped me with everything I needed. 5/5

Store

MUTED

Using app

18 days

Total reviews

4

Average rating

5.0

5 / 5 Share

April 14, 2023

AMAZINGGGG CUSTOMER SERVICE!!!! QUICK AND PROMPT! 10/10. I HAD AN ISSUE WITH MY ACCOUNT AND THEY WENT IN AND FIXED IT. THEY DIDNT HAVE TO WALK ME THROUGH IT. I CANNOT RECCOMEND THIS APP ENOUGH. IF YOUR LOOKING TO AUTOMATE RETURNS AND SAVE TIME, YOU NEED THIS APP! YOU WONT REGRET IT. THIS IS THE REAL DEAL.

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 14, 2023

Amazing app and support. They guide us to install correctly everything. We love it and definitely you have to add this app into your store

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 13, 2023

Excellent assistance, excellent performance. It took us some time to understand how it works and how to take 100% of what it proposes but now everything's on track. I always get a human on live chat in like 2 mins. S/he is called Wonder Woman and helps you out like a super hero.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 12, 2023

Support is super helpful and goes above and beyond to help with onboarding and setting up your store to your specifications!

Using app

13 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 24, 2023

My representative Shubham was AWESOME! He went above and beyond what was asked of him regarding the app. He also assisted me with creating order exchanges and explained the automatic inventory stock.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 11, 2023

It was a great experience on day one!! Especially the WONDER their customer support. It was a smooth experience from end to end. They should allow multiple exchange/return requests from one order in one request.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 10, 2023

We just downloaded this app and already the customer support has been quick and amazing! They answered all my questions and made onboarding a breeze.

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 7, 2023

Ota, From Nigeria is huge help any one stuck. She has amazing skills in helping and fixing things. She is very polite and answers quickly, and a special thing about her is she makes you forget that you are stuck. She is really fast at solving merchant's store issues. Great help by her, We really appreciate her help and feel relieved now.

Store

HOOR

Using app

3 days

Total reviews

8

Average rating

4.9

5 / 5 Share

April 4, 2023

Return Prime has made handling returns, exchanges, and refunds incredibly easy. The platform's seamless integration with my shipping providers which simplifies the process while offering in-store returns and store credit refunds. The migration from my previous app was hassle-free, and the customer support has been outstanding. Overall, Return Prime is a fantastic solution for any e-commerce business looking to improve its returns management.

Using app

About 1 year

Total reviews

10

Average rating

5.0