All reviews

Rating Breakdown

  • 5
    98% (698 ratings)
  • 4
    1% (10 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (1 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 15, 2023

Great customer care experience! The app took time to set up, but the customer service was very prompt and resolved all my issues quickly.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 30, 2023

EASY TO REACH A REP & SHE WAS SUPER ATTENTIVE TO ALL MY REQUESTS/ NEEDS. HER NAME WAS WONDER WOMAN...

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 29, 2023

Getting the app set up took some time (an hour or so, as expected), but once ready the app would not automatically enable. I got on with live chat, and they were helping within minutes. Support was friendly and quick.

Using app

2 months

Total reviews

3

Average rating

4.7

5 / 5 Share

March 29, 2023

Amazing customer service experience. The person who helped me went above and beyond. They help out with any issues you need fast.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

March 25, 2023

I haven't used the app yet. I just added the app to my store and I needed assistance setting it up. The representative went through the provisions and set everything up for me. I look forward to using it. Thank you so much!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 25, 2023

Jeg fikk mer enn forventet ,100 stjerner for en super kundeservice. Jeg hadde bare et problem men fikk løst langt flere.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 16, 2023

I would recommend this application to anyone who need a flow that works very smooth...the support for this application is also amazing if you ever need any help..

Store

Outrank

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 16, 2023

Very useful app for sorting returns & support is extremely helpful and fast to reply to any queries.

Using app

5 months

Total reviews

7

Average rating

5.0

5 / 5 Share

March 16, 2023

Hey, I was having issue in setup the app & This girl support was so quick. Response was & issue was resolve smoothly Thank you

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 14, 2023

The app is really easy and simple to work with, but my favorite thing is the customer support! They reply fast and always were helpful to me

Using app

5 months

Total reviews

7

Average rating

5.0

5 / 5 Share

March 13, 2023

Amazing app and support is very helpful, they were very quick to respond and all questions were answered and all issues were resolved within few minutes. I was having hard time to find an app that can help me to manage returns and exchanges, I am very happy that I found this, it is working well for me. I highly recommend this app.

Store

Kotyss

Using app

1 day

Total reviews

5

Average rating

5.0

5 / 5 Share

March 13, 2023

Highly recommended app! Also, kind and helpful live chat experience. They've been very fast in finding a solution to my concerns/requests.

Store

TUTTO

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

March 13, 2023

This is one of the amazing app for returns, the flow is very smooth, be it return options, payment refunds, exchange, everything is good and support system is also amazing. The best part is, it is most economical.

Store

Yelloe

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

March 9, 2023

Very helpful live chat experience!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 9, 2023

customer support team was amazing and quick in applying the plugin. it seamless experience with support team.

Using app

27 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 9, 2023

Customer support is the best. They've been very helpful and actually very fast in finding a solution to our concerns/requests, they are very responsive considering our time zones. Highly recommended app! Straight forward and gets the job done!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 7, 2023

The support team helped me within 5 minutes and their service is outstanding. The app is working great and it's easy to customize. I definitely recommend Return Prime!

Store

Qeul-nl

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 4, 2023

We've only begun to use this app, but I don't think I've ever had a more helpful customer service experience. The live chat was amazing and thorough and even had me laughing at times. So incredibly helpful.

Using app

About 1 year

Total reviews

4

Average rating

4.5

5 / 5 Share

March 3, 2023

Very great support helped me enable the return portal manually. They also helped me add other css customisations to improve my return portal. They put all this effort in for my company when I was using the free plan. I would recommend this app to every business owner who wants to create a return portal for their customers.

Store

Augusto

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 3, 2023

This app has been a game-changer for our store's refund system. With the Return-App, we were able to streamline our return process and make it incredibly easy for our customers to get their refunds quickly. The app is also incredibly user-friendly. We were able to set it up in no time, and our staff found it easy to use. It's also highly customizable, so we were able to tailor it to our store's specific needs. Overall, the Return-App has been an excellent addition to our store. It's made our refund system more efficient, and our customers are happy with the fast and easy service. If you're looking for a reliable and user-friendly refund app, I highly recommend the Return-App.

Using app

About 1 month

Total reviews

1

Average rating

5.0