All reviews

Rating Breakdown

  • 5
    96% (654 ratings)
  • 4
    1% (8 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (9 ratings)

Reviews with Text

  • 95% (646)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 5, 2023

They were very kind and helpful. Answered all my questions and showed me a step by step process on his example store.

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 29, 2023

Good app to manage the returns & refunds. Customer support is awesome by Greeva.

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 28, 2023

Excellent app with an amazing customer support team! I ran into couple of integration issues and through the Live Chat I was promptly up and running in matter of few minutes. Moreover the app itself is very intuitive and the documentation is also very thorough and easy to follow.

Using app

About 9 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 28, 2023

I recently started using the Return Prime app, and it's been a game-changer for my e-commerce store. Managing returns and exchanges has never been easier. The app's intuitive interface and robust features make the whole process seamless. But what truly sets this app apart is its support team. They are responsive and knowledgeable, and go the extra mile to ensure any issues or questions are promptly addressed. Their exceptional service has saved me countless hours and headaches. Return Prime is a must-have for any online retailer, and the outstanding support makes it even more valuable. I highly recommend it to streamline your return processes and improve customer satisfaction. The support team's professionalism and dedication have been a game-changer for me, making my journey with the app smooth and hassle-free. Kudos to the team, especially to Greeva , for their outstanding support. I highly recommend this app to others based on the exceptional support alone. Overall, I can confidently say that this app, combined with its top-notch support, has become an invaluable asset for my operations. If you're looking for a reliable solution with exceptional assistance, this app is definitely worth considering.

Store

JOLGER

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 28, 2023

As a user of the Return Prime app, I am happy to say that it has been a great experience for me. Here is my review of the app: 1) It is Easy to use 2) Optimal return experience: I love how easy it is to give our customers an optimal return experience. 3) The app allows you to use their standard returns policy or your own, and you can also customize the branded email templates Overall, I highly recommend the Return Prime app for anyone looking for a returns management solution for their Shopify store. It is easy to use, provides valuable insights, and allows for customization to fit your store's needs.

Using app

7 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Sept. 25, 2023

We are quite satisfied with Return Prime. The interface is easy to use and the whole process of exchange & return has become smooth.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 22, 2023

wonderful app with top customer service.

Using app

3 months

Total reviews

11

Average rating

5.0

5 / 5 Share

Sept. 21, 2023

My experience with Return Prime has been interesting. After a few months of use, here's my review: The customer service is excellent, with prompt and friendly support from Wonder Woman and Shubham. The platform itself is user-friendly and customizable for the customer-facing side. Overall, I recommend considering Return Prime for your returns platform, especially due to its affordability compared to competitors.

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 19, 2023

I recently integrated the Exchange and Return Plugin into my e-commerce website, and I couldn't be happier with the results. This plugin has truly transformed the way we handle returns and exchanges, making the process seamless for both our customers and our team. Here's why I believe it's a game-changer: User-Friendly Interface (5/5): The plugin's dashboard is incredibly intuitive and user-friendly. Our customers now have an easy-to-use interface for initiating returns or exchanges, reducing the number of support queries. Customizable Rules (5/5): The plugin's flexibility is one of its standout features. I could easily set up rules and policies that suited our business needs. Seamless Integration (5/5): Hardly took us 15 mins to sort this part out. Customer Support (5/5): Speaking of support, the plugin's customer service is top-notch.

Store

Hermyne

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 18, 2023

great app. It met all our needs regarding return requests. Our customers can also use it without any problems.

Store

GETCHO

Using app

12 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 15, 2023

Wonder was great! Did everything I needed. Couldn't be happier.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 14, 2023

Very helpful, easy to set up and great/fast support

Using app

About 6 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 8, 2023

Problems solved quickly.

Store

VUDU

Using app

5 months

Total reviews

4

Average rating

4.8

5 / 5 Share

Aug. 31, 2023

We are very happy with both this app, as well as the service. On the app side, the developers are keen on absorbing adjustments and improvements their customers want, which ends up saving a little time here, a little time there. The app does a pretty good job automating everything, which is super helpful - and they continue to improve upon the platform in this regard. On the service side, they have always been happy to help when we had questions, are usually quite quick to respond, and are more hands-on than many larger developers. They also don't just wait for you to contact them with your needs, but rather, reach out to probe what your needs might be. These guys know that it takes effort and focus to build a successful product, and they have done exactly that.

Using app

About 1 year

Total reviews

8

Average rating

4.8

5 / 5 Share

Aug. 28, 2023

I am not here to talk about the app, I am here to speak on their customer support. Let you get stuck with any problem these guys will have a hand for you. They are excellent in customer support. They have saved my ship a lot of times when I was sinking. HATS OFF

Store

Kidulan

Using app

7 months

Total reviews

10

Average rating

4.9

5 / 5 Share

Aug. 28, 2023

Your guidance and support have meant a lot to us. We appreciate everything you've done to assist us and we look forward to working with you again in the future.

Store

Duders

Using app

About 1 month

Total reviews

1

Average rating

3.0

5 / 5 Share

Dec. 4, 2023

Best

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 17, 2023

Customer service was spectacular. Could not have had a better experience with that. I am confident this app will save me a lot of time processing returns/exchanges.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 14, 2023

We just started using this app and the app is far better than what other options we got in store. This app streamlines the return, and exchange process and saves you lots of time and resources. There are some features missing and we hope the team will work on it. The onboarding was seamless, and the set up incredibly easy. The support team is very friendly, helpful, and responsive, one of the best things about the app.

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 10, 2023

The Return Prime App has definitely made my store more convenient. As team members Shubham & Greeva who frequently dealing with the issues regarding integration. However, this app has streamlined the entire process and made it remarkably hassle-free.

Using app

3 days

Total reviews

4

Average rating

5.0