All reviews

Rating Breakdown

  • 5
    98% (794 ratings)
  • 4
    1% (9 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (6 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 23, 2025

I recently started using Return Prime, and so far, it has been a smooth experience. The app is easy to navigate and does exactly what it promises. What stood out to me the most was their ultra-fast support—they responded quickly, helped me make a small design change, and implemented it in no time. It’s great to see such responsive and helpful customer service. Looking forward to using the app more!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 22, 2025

Just installed but already seeing that it is a great app so far. Keep up the good work. One or two minor improvements I notice which I will give to the team for further improvement. The customer support is also good and helpful. Overall an all-round returns management system.

Using app

About 10 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 21, 2025

Their Support and interface is very good. I was using another product and they have very poor support. Return Prime is doing real good work

Store

U&F

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 20, 2025

Outstanding support and features! I reviewed dozens of reverse logisitics providers and this one does it all and is the most flexible to business needs - more than even the premium services of Loop and Aftership. They've answered dozens of questions for me. Implemented changes for me. And given me recommendations to make the most of the platform. Could not be happier.

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 20, 2025

Very helpful support team, they catered to my needs and were able to customise the app for me, I highly recommend :)

Store

Arozen

Using app

12 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 20, 2025

10/10 recommend. The support is amazing and so is the app. Has made my life very easy.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 19, 2025

We have worked with a few Product Return applications and Return Prime absolutely has the best customer service and have actually done some custom mods while I wait. I recommend this app to anyone doing Returns or Exchanges

Using app

--

Total reviews

3

Average rating

4.7

5 / 5 Share

Feb. 18, 2025

One of the best app, we are using so far for managing the returns and exchanges.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 18, 2025

Really impressed with Return Prime’s support team! I had a couple of customisation requests, and they jumped on it straight away, got their engineers involved and made it happen. Super responsive and easy to work with. Highly recommend!

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 17, 2025

excellent service

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 16, 2025

Good communication

Using app

39 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 16, 2025

Great customer support

Using app

About 4 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 13, 2025

Extremely easy to use. and the team is really helpful incase we are facing an issue! has made scheduling & managing returns super easy

Using app

Over 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 12, 2025

The customer service has been prompt and extremely helpful. I am very glad we have chosen this app! The functions at the basic label are also great. I was able to schedule a call to go through the entire platform, and they sat down with me and answered all my questions! If you need your hand held to set up your systems like I do, this is a fantastic app to use!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 5, 2025

Wonder from chat support is very responsive and assisted me with all my querries. Thumbs Up!

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 1, 2025

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 25, 2025

resolved my all query thank you team

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 23, 2025

By far this is the best app. to manage return & exchange on your store! The setup can be done so easily, and if you are not sure on some config or require help, the support team will assist on your concern right away. The app. also has an update from time to time in a good direction.

Using app

About 17 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 21, 2025

Best app

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 18, 2025

So far so good. Had the app less than a month, and support works well! Very quick to get back to me. 5 stars for customer support.

Store

Surya

Using app

8 days

Total reviews

6

Average rating

4.3