Return Prime: Return → Revenue
Top rated app for returns, exchange & refunds.
Rating
5.0
feedback
712
chart
#85
All reviews
Rating Breakdown
March 3, 2023
We've been using Return Prime for 1 year, and I highly recommend it to help your e-commerce work process and address return, exchange, and refund concerns. excellent and unmatched experience with return prime's live chat service, which is really supportive and passionate. Thank you :)
March 2, 2023
Great customer support - the team is available for calls immediately even for first time brands and the installation process was a breeze. Helps make supply chain effective and easy
March 2, 2023
Top Notch! Great and quick response . Support team helps and solves it in no time . Would highly recommend!
March 2, 2023
Hi Earlier we were doing manual returns via mails and other channels which were not channelised and cumbersome. With Returns prime- all our returns are now easily processed and sent for pickup. The customer queries have reduced a lot. Fully recommend this app
Sept. 20, 2023
I can say support is really awesome..and they are building even if features are not available.Once again really appreciate your team work
Feb. 26, 2023
Very good, reliable, fast and above all sympathetic support! The app is highly recommended. Wonder from the support team is the best!
Feb. 24, 2023
This product is all you need for your after-service in D2C. I saw many other apps, but the user experience it provides and its features are pretty unbelievable. It is undoubtedly the best product, the smooth handling of multiple returns to managing exchange for higher to lower value orders. I am yet to explore the bot and other advanced features of the tool. I am already amazed though. Kudos to the team.
Feb. 23, 2023
What a great onboarding experience and quick support via chat. With the customer support's help, i was able to finish the installation within minutes including customization of the customer account page. The app has all the features i need and so far everything has worked as advertised. Highly recommended!
Feb. 22, 2023
very nice service! wow it is automatic! i don’t have to do anything! it is very very helpful! it also guides! its does all the work!
Feb. 20, 2023
Great help and commitment from the Return Prime team and would definitely recommend this app to anyone wishing to add an easy to set-up, simplistic return method to their store!
Feb. 19, 2023
Exceptional experience with support............................................................................
Feb. 18, 2023
One of the best apps available for Return & Exchange management on Shopify. I have been using the app since 3-4 months now and it works seamlessly. Their main USP is to push for exchanges as against just accepting Returns. Support team is quite open to feedbacks and improvements. Also the team is very highly equipped to understand the nuances and figure out a solution. Big shout out to SHUBHAM who has dealt with my innumerable questions and for assisting me regarding all issues.
Feb. 17, 2023
Easy to handle and Customer service is excellent. Fast replay and help me through complete setup procedures.
Feb. 16, 2023
Awesome app, the team was really able to answer a lot of my questions and helped me set up a system to allow for a great return process.
Feb. 20, 2023
We are satisfied with how the Return Prime Support Team assists us in our questions and concerns. We are still new using the app but we are finding it very useful and hassle-free. The settings are a bit tricky at first especially on how to set up the reasons for the return. Also had an issue with the return address but got an assistance right away from the support team!
Feb. 15, 2023
the best assistence, very quick and very good person. i reccomand it for your business and for a good return
Feb. 13, 2023
10/10 really like the customer service they are very lovely and will help you even thought you are a starter
Feb. 8, 2023
The app is a very helpful app and very convenient to use. A great app with excellent features and even better customer support. For a small business, this app has the best combination of price, support and features and can scale with your business.
Feb. 7, 2023
Great app for returns and exchanges, easy to navigate, responsive support. Thank you very much for the app! It helps a lot.