All reviews

Rating Breakdown

  • 5
    98% (698 ratings)
  • 4
    1% (10 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (1 ratings)
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5 / 5 Share

Feb. 3, 2023

Très bonne application de gestion des retours ! D'autant plus que le support n'est pas mis de côté, rapide, agréable, efficace ! Je recommande fortement

Store

WELMADE

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 2, 2023

BEST CUSTOMER SERVICE!!!! Quick and Responsive when I had an issue, they fixed it immediately! Thank You!

Using app

7 months

Total reviews

4

Average rating

4.5

5 / 5 Share

Feb. 1, 2023

Great app! Fairly easy to set up. Needed some help setting a few things up in the backend and the custumer support was super quick and very accomodating. The App seems to be working well so far. I am pleased. Would recommend.

Using app

11 days

Total reviews

6

Average rating

4.3

5 / 5 Share

Jan. 23, 2023

The customer support team is very friendly, helpful, and responsive. I've tried a few different return apps and this one is the best one I've tried, for the price. The onboarding is succinct, and I like the super hero theme. 10/10, would definitely recommend this to anyone who's trying to free up their time and provide a good customer experience

Using app

5 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 18, 2023

Return Prime app helped us to automate the process. The support team quickly jumped over a Google meet call and helped us fix the issue we were facing. We recommend this app for all the merchants who are manually handling the return process.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 6, 2023

Easy set up, helpful customer service and a wonderful app! Surely recommend this for all businesses who are thinking of offering returns

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 6, 2023

Totall worth the money, we are loving it. Streamlined the whole exchange process. Kudos to the developers and also the support team, very proactive. 5 stars deserved indeed

Using app

About 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 5, 2023

Brilliant app, straight forward to setup with incredible support when I needed a little help or had questions. Many other developers could learn from this company!!

Using app

2 days

Total reviews

6

Average rating

4.5

5 / 5 Share

Dec. 26, 2022

An easy-to-set-up return/exchange management tool coupled with great customer support! Very satisfied with the experience.

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 26, 2022

Amazing app. My customers love it. Fast and easy return and great customer service! 100% recommend it to Others

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 26, 2022

Hilfreiche Funktionen für den Retourenprozess, Formulare übersetzbar, sehr schneller und hilfsbereiter Kunden-Support.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 26, 2022

Just what we need to deal with returns and damaged good refunds. Wonder helped me set up the app and choose the settings.. Great service

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 25, 2022

wonder helped me in everything related to the app and she even respond generously and more cunningly.... recommended For anyone.. beginner friendly and easy setup and great customer service

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 24, 2022

It's an awesome app when it come to smooth return/exchange customer experience, that too with your own branded return page. In the earlier app we there were not much options to return and re-ship the return items to the customer, but with this app we can do all that with much ease. The team is also very supportive particularly Shubham who helped us very much during onboarding process and was very proactive & patient towards resolving our queries even after onboarding. Just one thing if you guys can introduce the bulk refund in a single order, means if there are multiple products to be refunded in a single return request then we have to issue the total refund by mapping one product only instead of all the product. All the very best team Return Prime !

Using app

About 2 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Dec. 21, 2022

Easy set up, could be a bit tricky to do it but there's a great and fast response from customer service. That make everything easy to set.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 21, 2022

just started using it as of now it works very smoothly, it helps us to reduce operation time, customer interaction....

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 20, 2022

管理画面が英語であることを除けば、日本向けの同種のアプリより格段に低コストで導入でき、かつ、同等以上の機能を持っているので大変おすすめです。 サポートの対応も迅速かつ丁寧で、安心して利用できます。 英語が極端に苦手な場合を除き、多くの場合、満足度が高いアプリと言えます。

Using app

7 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 18, 2022

My experience with Wonder was great... i was having issues with my return prime not showing up and she was able to fix the problem within 10 mins ....very informative on the process and had lots of patience with my concerns.. thanks so muchh!!!

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 16, 2022

It's been super smooth and easy working with Return Prime. The interface is very nice and it was nice to see that it used our font and adding the brand colour was easy. Nice to know there is support on hand should we need.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 15, 2022

Great app, easy to configure, the guides are very helpful and they even offered a 15 minute call to help you out. Great app would recommend

Using app

5 days

Total reviews

1

Average rating

5.0