All reviews

Rating Breakdown

  • 5
    98% (698 ratings)
  • 4
    1% (10 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (1 ratings)
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5 / 5 Share

Sept. 16, 2022

I just starting using the app to give my customers a better streamlined user experience when it came to returns and exchanges. The customer service that I have already received is unmatched and I continue to look forward to using this app

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 16, 2022

A very good app, very easy to use and the support for this is excellent too. I would recommend this.

Using app

Over 1 year

Total reviews

8

Average rating

5.0

5 / 5 Share

May 2, 2023

Return Prime is an excellent app for managing customer returns. It simplifies the process and makes it easy for customers to initiate returns without any hassle. The app offers a seamless experience and provides customers with all the necessary information they need to make a return. What sets Return Prime apart is its exceptional customer service, which is quick, responsive, and efficient. If you're looking for an app to manage customer returns, Return Prime is definitely worth considering.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 14, 2022

This is one of the best app available on Shopify market for all D2C brands. Simple UI, easy exchange and return process. No tech knowledge required, just plug in and start using it. One click reverse pickup, another click create an exchange, simple and effective. We are using this from last 90 days and the experience is WAOO. A must have app for all D2C brands.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 14, 2022

Great app , even greater support team! The team goes out of their way each time to help and solve any issue that might come. Thank you!

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 13, 2022

Wonder Woman customer service is great! Helped us through all of our return testing. So far so good :)

Store

metpure

Using app

6 days

Total reviews

11

Average rating

4.9

5 / 5 Share

Sept. 12, 2022

Great app and very helpful support ... and quick to respond. Easy to use on our end as well as for customers. Highly recommend.

Using app

About 1 year

Total reviews

10

Average rating

5.0

5 / 5 Share

Sept. 12, 2022

I used this app to manage returns and exchanges, And it is amazing, a perfect fit for any shopify store I think, Must have for online stores. Amazing support as well

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 9, 2022

This review is specially for the Tech Support Team who are just too good with their support and communication. Cheers to a Good Team!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 9, 2022

Great app and great support. Wonder made my day! You just scaled my business. Thank you very much! Cheers

Using app

16 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 12, 2022

One of the best Apps to take care of the biggest hassle of any E-commerce store is the exchange and return. As a client, we need easy UI, great support, and partnership with big merchants...all offered by return prime. Thanks for taking care of the biggest pain point in a simple and effective way.

Using app

About 1 year

Total reviews

4

Average rating

4.8

5 / 5 Share

Sept. 1, 2022

Super easy to install! I had a few questions and the live chat was very helpful so set up everything. It took me 10 mins :)

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 26, 2022

A quality application, a quality teams. I installed the application a few days ago, everything is perfect. Easy to use and configure.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 26, 2022

App eccezionale, integrata perfettamente con Shopify. Anche free ha tutte le funzioni necessarie per gestire i resi al meglio. Ha anche tutte le notifiche automatiche relative alle varie casistiche e tutti i messaggi sono personalizzabili in italiano. Direi perfetta!

Using app

About 23 hours

Total reviews

18

Average rating

5.0

5 / 5 Share

Aug. 15, 2022

Most useful Return app we have ever used. Highly recommended! It offers you a free plan over other apps, and customer support also cares about you. Thanks, guys.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 13, 2022

After going through 3-4 return apps searching for one that best fits our needs I decided to give this one a try. Return Prime is the absolute best. I am the furthest from tech savvy and it was an easy install. Everything was up and running quickly. I ran into a few minor issues because I neglected to complete a few tasks on the back end. I contacted the support via chat and my issues were resolved within minutes. As a business owner time is so Important. I feel like my time was valued and a resolve was important to the tech. Thank you for going above and beyond, "Wonder"

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 10, 2022

This app gives return AND EXCHANGE functionality for a great price. Other apps make you pay $$$ for both those features. Also, the app works really well and the onboarding experience was absolutely fantastic. They inject humor into the process to actually make it fun and funny along the way. The customer service is wonderful. I was so happy to find this app!

Using app

10 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 9, 2022

I cannot recommend Return Prime enough! I was struggling managing returns on my own and Return Prime is the perfect solution to my problems. Their team is super responsive and so helpful. They helped integrate Return Prime onto my storefront and were willing to hop on a call whenever I had questions. If you are looking to make your return process seamless and pain-free, this is the app for you!

Store

QUINN

Using app

15 days

Total reviews

3

Average rating

4.7

5 / 5 Share

Aug. 8, 2022

I havent used it yet but the developer contacted me and explained every detail via google meeting. And setted up the app for meş And it seems like it is great to lead refunds and to build trust among customers. Also all functions are opened to the users. The difference between pro and free plan is the numbers of customers’ refund issues per month. You can decide to the plan according to your needs.

Using app

12 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 14, 2023

Great App! Does everything as advertised. By far the quickest customer support! The most budget friendly app on the Shopify app store which gives access to all features! (no hidden surprises)

Using app

About 1 year

Total reviews

6

Average rating

5.0