Return Prime:Return & Exchange
Top rated app for returns, exchange & refunds.
Rating
4.9
feedback
675
chart
#173
All reviews
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Jan. 6, 2023
Easy set up, helpful customer service and a wonderful app! Surely recommend this for all businesses who are thinking of offering returns
Jan. 6, 2023
Totall worth the money, we are loving it. Streamlined the whole exchange process. Kudos to the developers and also the support team, very proactive. 5 stars deserved indeed
Dec. 26, 2022
An easy-to-set-up return/exchange management tool coupled with great customer support! Very satisfied with the experience.
Dec. 26, 2022
Hilfreiche Funktionen für den Retourenprozess, Formulare übersetzbar, sehr schneller und hilfsbereiter Kunden-Support.
Dec. 24, 2022
It's an awesome app when it come to smooth return/exchange customer experience, that too with your own branded return page. In the earlier app we there were not much options to return and re-ship the return items to the customer, but with this app we can do all that with much ease. The team is also very supportive particularly Shubham who helped us very much during onboarding process and was very proactive & patient towards resolving our queries even after onboarding. Just one thing if you guys can introduce the bulk refund in a single order, means if there are multiple products to be refunded in a single return request then we have to issue the total refund by mapping one product only instead of all the product. All the very best team Return Prime !
Dec. 21, 2022
just started using it as of now it works very smoothly, it helps us to reduce operation time, customer interaction....
Dec. 20, 2022
管理画面が英語であることを除けば、日本向けの同種のアプリより格段に低コストで導入でき、かつ、同等以上の機能を持っているので大変おすすめです。 サポートの対応も迅速かつ丁寧で、安心して利用できます。 英語が極端に苦手な場合を除き、多くの場合、満足度が高いアプリと言えます。
Dec. 18, 2022
My experience with Wonder was great... i was having issues with my return prime not showing up and she was able to fix the problem within 10 mins ....very informative on the process and had lots of patience with my concerns.. thanks so muchh!!!
Dec. 16, 2022
It's been super smooth and easy working with Return Prime. The interface is very nice and it was nice to see that it used our font and adding the brand colour was easy. Nice to know there is support on hand should we need.
Dec. 13, 2022
I switched to Return Prime from another service more than 1 year ago. I find the app useful, with many good features like Exchange for any product in the store, various refund options for my customers, incl. bank transfer which is absolutely needed for the markets my store operates. The back-end works smooth and my overall experience with Return Prime is positive. The team behind the app is very responsive and open for new features and improvements.
Dec. 5, 2022
this app is great, very easy and simple to use, and has a very cooperative support team. thank you for this great app
Dec. 5, 2022
Works perfectly! lovely and responsive customer support too. The App is very well thought out and built. Perfect for any store from India.
Dec. 2, 2022
this app is great, very easy and simple to use and very cooperative support team. thank you for this great app
Nov. 27, 2022
I just started using it and have done one exchange. The process was very easy. I am mostly writing this review now because onboarding and set-up was very easy between the parts I did on my own and the customization I asked support to help with. The person who helped me was amazing! They were able to answer every question I had. Awesome first impression. Glad I switched from the very expensive app - Aftership which wanted to charge me $119 just to add the ability to do exchanges in addition to returns. Thanks Return Prime for making this switch easy.
Nov. 25, 2022
I wanted to use this help to provide a quick and easier option for my clients and us as a business, when it comes to the return process. I tried to set everything by myself, however, I needed help along the way and their team provided that. They were quick and efficient to solve the problem we encountered. Their team is always available and just a click away. So far, so good! Great experience and I definitely recommend using their app. It makes our lives much easier ;)
Nov. 25, 2022
The support provided for this app is fantastic! Highly recommend! Thank you!!! Looking forward to using this with our customers and helping them have a great experience when using the return/exchange process.
Dec. 12, 2022
I loved the app best app for order return and exchange request, Support team is really quick and supportive. thankyou.
Nov. 23, 2022
Great support and very usable and user friendly app. Customer tech helped me with setup and gave me some recommendations to get things going.
Nov. 22, 2022
Shubham's patience and knowledge to help get my store setup for returns has been incredible. We are launching a returns portal for the first time, and couldn't do it without Return Prime's help. I can't thank Shubham enough for his dedication to getting my store pointed in the right direction, looking forward to seeing the benefits!