All reviews

Rating Breakdown

  • 5
    98% (698 ratings)
  • 4
    1% (10 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (1 ratings)
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5 / 5 Share

Sept. 19, 2022

I wish I could make 10 more reviews but i cant, Thank you Wonda your excellent I love Return Prime, Highly recommended. Listen Return Prime 5 MORE STARS ***** TO MAKE IT 10 STARS, Highly recommended and this isn't a joke, they have awesome features that makes sense and set you up for success. I had a rep just now his name is Shubham, he went above and beyond for me to ensure he teaches me how to use the app and even volunteered in editing my policy pages making sure everything made sense, I'll be upgrading to the paid plan soon to enabled some more features, what you guys are waiting on please reach out to return prime and let them walk you through the app. Shubham your a boss bro thanks alot, and please send me an email so i can get the email you left me I accidentally closed the meeting and lost the email but hope you can see this review

Using app

4 months

Total reviews

17

Average rating

4.8

5 / 5 Share

Aug. 3, 2022

Very impressed with this app. Looking forward to seeing it operate in my store. Seamless integration.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

July 29, 2022

Amazing customer support who helped to install the widget on my customer account page without any problems. Great design and provides my customers with a seamless returns process.

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 22, 2022

An amazing online chat rep worked with me to set everything up in mere minutes! Wow Wow!! Highly recommended!!

Store

4-rth

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

July 21, 2022

Love this so much. Using the free version for now and it has made my exchanges and returns so easy. The customer service is unmatched, they answer every question within minutes!

Store

eche

Using app

Over 1 year

Total reviews

2

Average rating

4.5

5 / 5 Share

July 21, 2022

We use Return Prime to streamline the return process. It is crucial for the customer to have a smooth user friendly experience. Shubham Maheshwari, from Return Prime, patiently answered all my question and resolved all my concerns. Thank you!!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 14, 2022

Good app! meets the needs of my shop. Very easy and quick setup. Customer support is great! Very fast and efficient :)

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 14, 2022

Good app. Simple to understand and support is second to none. We're a UK business with three warehouse locations. The app is 90% there to supporting all our needs, but the support has listened to all our feedback and are actioning everything we need to make this work smoothly for us. Would recommend

Store

MAAREE

Using app

10 days

Total reviews

11

Average rating

5.0

5 / 5 Share

July 12, 2022

I just installed the app and customer support did an excellent job helping me get set up! My other app was having lots of configuration issues and this one so far seems to be working great!

Using app

About 5 hours

Total reviews

7

Average rating

4.4

5 / 5 Share

July 11, 2022

customer service support was really fast and helpful! would highly recommend using this app. thank you!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 7, 2022

Having the best time setting this app up! It was really important to me to pick a returns page that matched my business branding and this was it for me. I am a new user of this app but am a big fan already and super excited about it. As a new and small business we do not get a lot of return requests so having a company willing to allow us a free entry level returns option is huge. Scaling up the cost still looks fair as well. This app offers a one hundred percent functional returns page for your customer. Customer service is beyond patient and prompt when contacted. I am loving this app. You will too! Thank you!

Using app

About 6 hours

Total reviews

7

Average rating

5.0

5 / 5 Share

July 5, 2022

Their customer service is the best. They are super responsive and patient. We'll recommend their services.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

July 5, 2022

It has been about a month since we downloaded this app and are super pleased! Any question I have had has been addressed in a timely fashion by Wonder! The free option offers everything we need. Our website looks super clean and easy to navigate.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

June 29, 2022

The person helping me, Wonder, was so patient with their responses and really direct me to better understand the product. They even helped to reorganize a page and add a hyperlink without my prompting. I really appreciate this person going above and beyond with their service!

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 28, 2022

The customer service while setting up the app was excellent - Shubham was really helpful in taking us around the app, as well as helping with some initial coding and set-up, with really quick response time. App has worked well so far on our live site.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 24, 2022

Great, Support! I've never had such an experience with any tool before. Thank you soo much for quick response and help.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

June 23, 2022

Had some wishes, the support is very helpful. Even possible to plan a digital meeting to discuss the wishes. Solved in a couple of hours. Price is definitely the best, compared to all other solutions (I compared A LOT). ;)

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

June 22, 2022

Our company needed to switch return apps as our current one is being disconinuted soon. After researching all the different apps recommend by Shopify, we landed on Return Prime and couldn't be happier with the ease of use and integration with their app. Subham, one of their representatives, has already been extremely helpful and responsive in assisting us with the setup of their app and we look forward to working with them for years to come. Would highly recommend this app to any business.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 21, 2022

It's more easy to manage returns in this way, save a lot of times. Five stars for the support team!!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

June 21, 2022

I switched to Return Prime because my previous returns app on Shopify is shutting down. It LITERALLY took less than 10 minutes for the entire process. Live chat function is AMAZING and they are super quick to respond!! They walked me through the process, super simple, very efficient and extremely helpful. It couldn't have gone more smoothly. Very happy :) I recommend this app to everyone.

Using app

41 minutes

Total reviews

2

Average rating

5.0