Return Prime: Return → Revenue
Top rated app for returns, exchange & refunds.
Rating
5.0
feedback
712
chart
#85
All reviews
Rating Breakdown
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June 15, 2022
Für Retouren Abwicklungen die beste App meiner Meinung nach. Ganz einfach zu verstehen aber am besten ist der Support. 5 Sterne!
June 14, 2022
Great support with setting up, thankyou Shubham. I am pleased to be able to offer my customers store credit (without needing a Shopify plus subscription, as you do with some of the other returns apps out there). Very satisfied with the App so far.
June 14, 2022
Best customer service! Thank you for all your help getting us set up and customizing the app for us!
June 13, 2022
I just implemented it. It was very confusing to onboard compared to my original returns platform, but their CS was super fast, set everything up for me the way I needed and showed me where I could go to edit it myself later. I am very impressed with their support and look forward to seeing how the platform works for my customers.
June 8, 2022
We were struggling with the manual process of approving customer requests at one place and then arranging for pickup at other place. It involved lot of our time only segregating requests, understanding the issue, that's when Return Prime came to our rescue, not only it removed the manual process but also made it an easy experience for our team to manage the returns and exchanges of the orders.. The support team is also very supportive! A must have app.
June 7, 2022
Recently i was stuck in integration with one of the logistic partner and return prime chat support save my day.
June 6, 2022
Shubham was so helpful! I downloaded the app, he followed up within 24 hours after I integrated. Naturally I had some questions, so we scheduled a call for the next week in which he checked all of my settings with me in real time by screen sharing and we did a test order to ensure it works. Really satisfied with the service, the user experience looks friendly, and now I just look forward to using it.
June 3, 2022
I amazed on how this app works, i just started to use it, and the main think I love is the Customer Service, I never had such a easy experience like now, these guys are quick and to the point, keep up with your great work.
May 31, 2022
I really like this return app! The set up is very easy but the customer service is also extremely helpful. They go above and beyond to help you get everything ready for easy returns. The user interfaces very simple on the merchant side as well as the customer side. They also set it up so that it matches your website so everything looks seamless. I'm really happy with Return Prime!
May 24, 2022
Returns prime are really helpful and easy to use. They are always quick to respond and customer services is great!
May 24, 2022
This has been a great app, I wish we would have started using it earlier! Customer service has been very helpful with any questions I've had.
Jan. 23, 2023
Great and very easy to use app. Customer service is very quick and extremely efficient with any questions we have.
May 16, 2022
Very good customer service, helped much at the setup! I hope it works without any big problems in the future. Thanks!
May 16, 2022
very great and the customer service is very thoughtful and nice, glad i get the application and for my store
May 16, 2022
I just recently installed this app so I am still trying it out but so far it's pretty good. The app itself looks good not only to use but when it's integrated into your site. There are some small things where you may need to reach out to support for help on (for instance I was having trouble putting a link in for my refund policy) but their support responds quickly when online and the customer support is friendly and willing to help. I will update my review after I try it for a bit longer.
May 13, 2022
i had some issue to install this app on my store. then i opted for live chat with Marie-Claire. she was very helpful and answered all my questions concerning my store. I believe she had my interest at heart and found the best things possible for my store and fixed all the issue on immediate effect. she excel at serving the clients. Great job and thanks a lot for helping me out.
May 5, 2022
I like this app because it integrates a return section that my customers can easily have access to. The customer service is amazing as well. When I have a question, they are always available and efficient!
May 5, 2022
Excellent customer support! Fast email replies. Easy to use. Just add a link to your footer on your website.
May 5, 2022
Thank you Shubham for helping me set up this app in my customer profiles! I love how detailed and customizable everything is and am excited to finally streamline returns/exchanges for my shop!
May 5, 2022
This app is very current and easy to use. The customer service was excellent and prompt! The app is far less expensive then the competitors app. Highly recommend this app.