All reviews

Rating Breakdown

  • 5
    98% (698 ratings)
  • 4
    1% (10 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (1 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 3, 2022

I've been pretty impressed with the proactive customer service. After app installation, you are guided with super easy steps for set up. I started engaging with Wonder (their chatbot) and immediately was provided with proactive assistance and answers. They even set up the link to my return policy page just to make I was covered. Later on I received an email double checking if everything was good on my end. One of the reasons I installed this app is because of the uploading photo feature and have an easy exchange and return process. If you think you might be the type of person who needs hand holding, try installing the app and have a conversation with Wonder.

Store

WILDRAX

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 20, 2022

Si occupa di tutto quello che serve per gestire resi e cambi di merce. Interfaccia intuitiva e supporto rapido ed efficiente. Consigliato

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 7, 2023

Excellent customer services! Always available to help. I strongly recommend it. They guide me through the set up and made it very easy for me. I had to contact them again and their customer service is amazing, very responsive! I love this app

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

April 19, 2022

Great application. Help a lot for the automatisation return. Easy to speak with them for amelioration or correction.

Store

Cokluch

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 18, 2022

L'application est super simple d'utilisation et le support est vraiment à l'écoute . De plus grace à cette application les retours seront beaucoup plus simple à faire pour les clients.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 13, 2022

Amazing App and Incredible Customer Service! Wonder made it such a breeze to install the app and get it all going!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 8, 2022

The app is fantastic. Very flexible in configuration, convenient for the Customers (exchanges and returns, many refund options) and the support is absolutely priceless - they helped me with all the issues. Thank you so much Wonder!! :)

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 6, 2022

In building my store, I have added this app. It looks promising in helping solving issues with returns among many other actions. I will update later on the app and how it functions. Wonder, the wonderful agent, set it up for me super fast. It will take me a minute to understand all that this app can and will do. This to me seems to be a must have app. I will give an informed updated review at a later time.

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

April 5, 2022

Best app for your shopify store!! Best Customer service!!!!! If you need return & exchange app this is the one!!!!

Using app

About 2 hours

Total reviews

9

Average rating

4.4

5 / 5 Share

April 5, 2022

Everything seems to be working well. It was a little complicated getting started but Wonder Woman helped me through chat window.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 26, 2022

Very nice customer service. The app does it job so it's a 5 star review for me! I recommend it for y'all

Using app

8 months

Total reviews

3

Average rating

4.7

5 / 5 Share

March 24, 2022

The app is working just fine, the customer support is amazing. Saket helped me with all the issues I was facing.

Using app

29 days

Total reviews

5

Average rating

5.0

5 / 5 Share

March 23, 2022

I needed a simple solution for a growing store that doesn't get many return requests, yet I wanted a portal for the customer to go to that would reject any requests past X days. And this does the trick without adding costs to my operation. It integrated with the store easily, and allows me to customize my messages to the customer based on what they intend to do. I don't need to connect to a logistics solution as all I wanted was a place for them to request and I take it from there via email. This worked perfectly. Customer support on chat was available and very helpful with my questions.

Using app

About 17 hours

Total reviews

25

Average rating

5.0

5 / 5 Share

March 23, 2022

I used this app to create easy returns for customers. And the set-up of this app has been soooo easy. The support team have been amazing and very responsive, plus they are always willing to jump in and help if you get stuck. This app is also very affordable which is great for startups like me! :)

Using app

8 months

Total reviews

6

Average rating

5.0

5 / 5 Share

April 1, 2022

Great App that integrates with store making returns worry-free. Customer service is very helpful if you experience any issues.

Using app

2 months

Total reviews

11

Average rating

3.7

5 / 5 Share

March 8, 2022

Great support and helpful they do a great job. The return system processes them quickly and efficiently.

Using app

6 months

Total reviews

11

Average rating

5.0

5 / 5 Share

March 8, 2022

Awesome support! From setup help to addressing any ongoing challenges, these guys have been 2nd to none

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 6, 2022

We are a smaller business working on scaling and this system as streamlined our return process. Cost effective, great support, and our customers love it.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 3, 2022

Customer service is outstanding!! Couldn't be happier that I chose Return Prime for my customer returns!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 2, 2022

Brilliant support and pleased with the app functionality. Wonder in support has been very helpful in answering any questions or setting up functionality to suit our business needs. I would recommend this app to anyone wanting to streamline their returns processes. 5 Stars*****

Using app

2 days

Total reviews

7

Average rating

5.0