All reviews

Rating Breakdown

  • 5
    97% (654 ratings)
  • 4
    1% (9 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (7 ratings)

Reviews with Text

  • 96% (645)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 24, 2022

This has been a great app, I wish we would have started using it earlier! Customer service has been very helpful with any questions I've had.

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 23, 2023

Great and very easy to use app. Customer service is very quick and extremely efficient with any questions we have.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 16, 2022

Very good customer service, helped much at the setup! I hope it works without any big problems in the future. Thanks!

Store

Manzude

Using app

About 2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

May 16, 2022

very great and the customer service is very thoughtful and nice, glad i get the application and for my store

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 16, 2022

I just recently installed this app so I am still trying it out but so far it's pretty good. The app itself looks good not only to use but when it's integrated into your site. There are some small things where you may need to reach out to support for help on (for instance I was having trouble putting a link in for my refund policy) but their support responds quickly when online and the customer support is friendly and willing to help. I will update my review after I try it for a bit longer.

Using app

About 24 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

May 13, 2022

i had some issue to install this app on my store. then i opted for live chat with Marie-Claire. she was very helpful and answered all my questions concerning my store. I believe she had my interest at heart and found the best things possible for my store and fixed all the issue on immediate effect. she excel at serving the clients. Great job and thanks a lot for helping me out.

Using app

About 3 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

May 5, 2022

I like this app because it integrates a return section that my customers can easily have access to. The customer service is amazing as well. When I have a question, they are always available and efficient!

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 5, 2022

Excellent customer support! Fast email replies. Easy to use. Just add a link to your footer on your website.

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 5, 2022

Thank you Shubham for helping me set up this app in my customer profiles! I love how detailed and customizable everything is and am excited to finally streamline returns/exchanges for my shop!

Using app

About 5 hours

Total reviews

7

Average rating

5.0

5 / 5 Share

May 5, 2022

This app is very current and easy to use. The customer service was excellent and prompt! The app is far less expensive then the competitors app. Highly recommend this app.

Using app

28 days

Total reviews

9

Average rating

5.0

5 / 5 Share

June 7, 2023

Excellent customer services! Always available to help. I strongly recommend it. They guide me through the set up and made it very easy for me. I had to contact them again and their customer service is amazing, very responsive! I love this app

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

April 19, 2022

Great application. Help a lot for the automatisation return. Easy to speak with them for amelioration or correction.

Store

Cokluch

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 8, 2022

The app is fantastic. Very flexible in configuration, convenient for the Customers (exchanges and returns, many refund options) and the support is absolutely priceless - they helped me with all the issues. Thank you so much Wonder!! :)

Using app

6 days

Total reviews

5

Average rating

5.0

5 / 5 Share

April 5, 2022

Best app for your shopify store!! Best Customer service!!!!! If you need return & exchange app this is the one!!!!

Using app

About 2 hours

Total reviews

9

Average rating

4.4

5 / 5 Share

March 24, 2022

The app is working just fine, the customer support is amazing. Saket helped me with all the issues I was facing.

Using app

29 days

Total reviews

6

Average rating

5.0

5 / 5 Share

March 23, 2022

I needed a simple solution for a growing store that doesn't get many return requests, yet I wanted a portal for the customer to go to that would reject any requests past X days. And this does the trick without adding costs to my operation. It integrated with the store easily, and allows me to customize my messages to the customer based on what they intend to do. I don't need to connect to a logistics solution as all I wanted was a place for them to request and I take it from there via email. This worked perfectly. Customer support on chat was available and very helpful with my questions.

Using app

About 17 hours

Total reviews

31

Average rating

5.0

5 / 5 Share

March 23, 2022

I used this app to create easy returns for customers. And the set-up of this app has been soooo easy. The support team have been amazing and very responsive, plus they are always willing to jump in and help if you get stuck. This app is also very affordable which is great for startups like me! :)

Using app

8 months

Total reviews

6

Average rating

5.0

5 / 5 Share

April 1, 2022

Great App that integrates with store making returns worry-free. Customer service is very helpful if you experience any issues.

Using app

About 2 months

Total reviews

11

Average rating

4.1

5 / 5 Share

March 8, 2022

Awesome support! From setup help to addressing any ongoing challenges, these guys have been 2nd to none

Using app

28 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 6, 2022

We are a smaller business working on scaling and this system as streamlined our return process. Cost effective, great support, and our customers love it.

Using app

About 1 month

Total reviews

2

Average rating

5.0