Return Prime:Return & Exchange

I just started using this app but am excited to have a better option for my customers to initiate returns without having to email me. I had a clunky start but the customer service has been extremely helpful and I'm all set to accept returns and exchanges now.

App utilissima per gestire i resi. Supporto super veloce. Nell'installazione dell'applicazione ho avuto un piccolo problema che hanno risolto in brevissimo tempo.

I just recently installed this app and had a few hiccups along the way. Customer service was GREAT and quickly helped me resolve all of my issues. Though the app addition is still new to my store, I think it will add a lot of value to my customer's experience.

We have been using return prime in our store for almost 4 months now. We are very satisfied with the product. Managing returns and refunds are very easy. It's easier to manage returns with return prime, which saves a lot of time. It Makes the process easy where all the return process is managed under one portal. The support team is also very good. Cheers to a Good App and a Good Team!!

It has been an interesting journey with Return Prime! I waited to write this review until we had been using the platform for a few months. Here's the report: First off, the customer service is top notch. They really are there to chat, call, and help resolve issues any time you need them. Zero complaints about their responsiveness and friendliness. Thanks to Wonder Woman and Shubham for all their help! The program itself runs smoothly and without major issue. It looks good on the customer facing side and give you a lot of control over the language used throughout the return process. There is some funkyness when it comes to the back-end processes. More control over inventory allocation for exchanges would be nice. Same could be said for being able to change/combine returns and exchanges. You will have to work within the constraints of their system to process requests. Return Prime is not a custom platform so expect a few compromises. Overall I recommend looking at Return Prime as your returns platform. For a vastly-less-expensive-than-their-competitors option you can't go wrong. For the issues we have encountered, they seem to be working on solutions and we are looking forward to seeing what they will provide.

Very good help & support one of the best I have gotten from a shopify app company. Anytime I asked for help or to get on a call they were always available . 5 plus stars.

Fantasic customer service! Wonder was a huge help! I really appreciate there help, great app and addition to my store. I can't thank them enough for such a smooth transition and installation.

Amazing team, wonderful experience working with the team, handled everything so well. The app is incredibly efficient and meets all of my needs.

The Return Prime app has made returns and exchanges so smooth.Their support team deserves 5 stars for their promptness in replying and solving issues. Thank You!!

We have been using return prime on our store for almost 5 months now. We are very satisficed with the product. Managing returns and refunds is very easy. I have got good feedback from our customers as well regarding the return experience.

We've been using ReturnPrime for the past 6+ months. The platform has made our return management easier. The support is really great as well.

Great app for return management. Makes the process easy where all the return process is managed under one portal.

Wonderful customer support, and extensive customization options. Highly recommended. Suitable for all businesses.

I just starting using the app to give my customers a better streamlined user experience when it came to returns and exchanges. The customer service that I have already received is unmatched and I continue to look forward to using this app

This is one of the best app available on Shopify market for all D2C brands. Simple UI, easy exchange and return process. No tech knowledge required, just plug in and start using it. One click reverse pickup, another click create an exchange, simple and effective. We are using this from last 90 days and the experience is WAOO. A must have app for all D2C brands.

Great app , even greater support team! The team goes out of their way each time to help and solve any issue that might come. Thank you!

Wonder Woman customer service is great! Helped us through all of our return testing. So far so good :)

I used this app to manage returns and exchanges, And it is amazing, a perfect fit for any shopify store I think, Must have for online stores. Amazing support as well

Great app and great support. Wonder made my day! You just scaled my business. Thank you very much! Cheers

One of the best Apps to take care of the biggest hassle of any E-commerce store is the exchange and return. As a client, we need easy UI, great support, and partnership with big merchants...all offered by return prime. Thanks for taking care of the biggest pain point in a simple and effective way.