Return Prime: Return → Revenue

March 1, 2022

The app is super flexible. You have a lot of opportunities. I had troubles connecting my DHL account but the support was super helpful. All in all a great experience :)

Feb. 25, 2022

This app has saved me a lot of time. Now my customers directly raise their return requests through this. It's very easy to use and customer support is outstanding. Would be installed in my other stores too.

Feb. 18, 2022

We are a big brand that has a bunch of returns. The best part about this app is the support, immediate support. I booked a call with them within 30 minutes. We downloaded the app and are going live within 60 minutes of discovering the app.

Feb. 16, 2022

We discovered Return Prime a few months ago when we were looking for a system that accommodates both returns and exchanges. It was such a game changer for us when we were able to not only house returns and exchanges in the same system, but also create a unique user experience for the customer depending on what their request was. The customer service at Return Prime was very helpful in setting it up and responds very quickly with any request that we have. We would recommend Return Prime!

Feb. 15, 2022

This app is perfect ! I just start my e-commerce and have some difficulties to set up the app, but I contact support team and I was really satisfied how they help me. Amazing support team ! I recommended it .

Feb. 15, 2022

Already impressed by the app, just had a few questions I needed to ask and the customer service has been superb!

Feb. 14, 2022

Absolutely seamless integration into our site! We have a ton of apps that customize customer accounts and add specific features, and this app fit in perfectly with our design. We also had some color changes that they took care of immediately. Cannot recommend this app enough! There is a legitimate free version, where if your returns are low enough, you can use the app for free while you grow. Absolutely essential for any Shopify website. Puts the power back into your customers hands to automate the return process and keep your return email inbox empty! Thanks so much Return Prime!

Feb. 11, 2022

The Best App in Shopify to Automate a Store for Returns & Exchange, Make your store is Flipkart, Amazon & Myntra like Return & Exchange option. Also Their Support Is Very Good & Best Response. Their Plugin Setup is very easy and They help everything to Setup also they help to make any customised option, They support over call. I liked their App from support to function everything & I recommend this everyone & Thank you Return Prime!

Feb. 11, 2022

The App is awesome. Customer Service is as well. Shubham and the others helped me a lot to make it work for me individually with certain requests. No problem for these guys - I really recommend this. You need a good solution managing your Retours & Exchanges? RETURN PRIME could be it. dekohero says: THANK YOU ! www.dekohero.com

Feb. 9, 2022

Super fast response by the help team, convenient to use app, definitely recommended, keep up the good work

Feb. 8, 2022

Just installed the app and happy it does so much more for the same price as our last returns app. The support was AWESOME! They were there on the live chat immediately and walked me through all the steps needed to get set up. I find the app incredibly user friendly and very easy to navigate. Thanks Return Prime!

Feb. 4, 2022

Though I only had help installing the app. The rep Wonder was amazing. She took over the process and set it up from start to finish. I hope the app performs just as well as her. Thanks

Jan. 28, 2022

Best returns management app i tried so far! Really easy installation and a very nice support-team! 5 Stars!

Jan. 19, 2022

After trying many similar services, I find that this application is great (pricing - customer service - ease - they take into account that every store has a brand and customization is very easy).

Jan. 19, 2022

Very good customer service and very responsive. They helped me everytime I had an issue with the app. Good job!

Sept. 27, 2022

Update - we have faced some minor issues with requests we needed but each and every time we get responses immediately and new solutions found for our requests. Shubham and team are so very accommodating and helpful in finding the solutions to make this very seamless. Our returns and exchange options have transformed to the best with their app! Definitely recommend it! We have been struggling to find the right platform to facilitate our returns and exchanges. not only does return prime provide the option for customers to exchange their items but it is so smoothly linked with shopify that almost everything is automated and updated throughout the process. we have been working with Shubham to get the portal customised to our very specific needs and he has done above above and beyond to create something tailored to our needs. He worked so hard and was so helpful the entire process was amazing. We canot wait to continue using it (we processed a couple of requests and so far its been excellent) Thank you Shubham and team!!!!

Jan. 12, 2022

Great App. Much easy to handle returns for my team and also for customers. Many options for refunds and exchanges

Jan. 11, 2022

We work in a very technical business selling TV Parts so we needed a very specific and technical returns app. Return Prime met all of our needs with flying colors and in fact, we required some custom coding to alter our return portal and the team at Return Prime took care of us ASAP. Their support and technical teams are very communicative and honest and they helped us come to a custom solution for our business. We employ a lot of apps on the Shopify Marketplace and Return Prime is by far the best supported and active team we have ever worked with. We cannot thank them enough for all their hard work and if they develop any other applicable products for our industry you can bet we will be the first ones to install them!

Jan. 6, 2022

Brilliant and thoughtful app. The developers of this app have included all the possible use cases of the return-refund-exchange process. User and seller friendly interface. Prompt support team. The team was extremely helpful while onboarding process and resolving our concerns. Definitely recommend for channelizing the Returns Process

Jan. 5, 2022

customer service was very helpful to answer my smaller questions about user interface! the program is easy to navigate.