Return Prime:Return & Exchange for Shopify

Return Prime:Return & Exchange

Automate Returns & Exchanges. Turn Refunds into Revenue
Rating
4.8
Feedback
717
Reviews
Chart
#132
Shopify

All reviews

5 / 5 Share
Sept. 1, 2022

Super easy to install! I had a few questions and the live chat was very helpful so set up everything. It took me 10 mins :)

Store Using app Total reviews Average rating
SARAHSILVER About 1 hour 2 5.0
5 / 5 Share
Aug. 26, 2022

App eccezionale, integrata perfettamente con Shopify. Anche free ha tutte le funzioni necessarie per gestire i resi al meglio. Ha anche tutte le notifiche automatiche relative alle varie casistiche e tutti i messaggi sono personalizzabili in italiano. Direi perfetta!

Store Using app Total reviews Average rating
Prestige Home About 23 hours 22 5.0
5 / 5 Share
Aug. 15, 2022

Most useful Return app we have ever used. Highly recommended! It offers you a free plan over other apps, and customer support also cares about you. Thanks, guys.

Store Using app Total reviews Average rating
LED Light Mirrors 6 days 1 5.0
5 / 5 Share
Aug. 13, 2022

After going through 3-4 return apps searching for one that best fits our needs I decided to give this one a try. Return Prime is the absolute best. I am the furthest from tech savvy and it was an easy install. Everything was up and running quickly. I ran into a few minor issues because I neglected to complete a few tasks on the back end. I contacted the support via chat and my issues were resolved within minutes. As a business owner time is so Important. I feel like my time was valued and a resolve was important to the tech. Thank you for going above and beyond, "Wonder"

Store Using app Total reviews Average rating
Chen Burkett New York 17 days 1 5.0
5 / 5 Share
Aug. 10, 2022

This app gives return AND EXCHANGE functionality for a great price. Other apps make you pay $$$ for both those features. Also, the app works really well and the onboarding experience was absolutely fantastic. They inject humor into the process to actually make it fun and funny along the way. The customer service is wonderful. I was so happy to find this app!

Store Using app Total reviews Average rating
Robert W. Stolz About 17 hours 5 5.0
5 / 5 Share
Aug. 9, 2022

I cannot recommend Return Prime enough! I was struggling managing returns on my own and Return Prime is the perfect solution to my problems. Their team is super responsive and so helpful. They helped integrate Return Prime onto my storefront and were willing to hop on a call whenever I had questions. If you are looking to make your return process seamless and pain-free, this is the app for you!

Store Using app Total reviews Average rating
QUINN 15 days 3 4.7
5 / 5 Share
Feb. 14, 2023

Great App! Does everything as advertised. By far the quickest customer support! The most budget friendly app on the Shopify app store which gives access to all features! (no hidden surprises)

Store Using app Total reviews Average rating
ZERESOUQ 10 months 7 5.0
5 / 5 Share
Aug. 3, 2022

Very impressed with this app. Looking forward to seeing it operate in my store. Seamless integration.

Store Using app Total reviews Average rating
5 / 5 Share
July 22, 2022

An amazing online chat rep worked with me to set everything up in mere minutes! Wow Wow!! Highly recommended!!

Store Using app Total reviews Average rating
4-rth About 2 hours 5 5.0
5 / 5 Share
July 21, 2022

We use Return Prime to streamline the return process. It is crucial for the customer to have a smooth user friendly experience. Shubham Maheshwari, from Return Prime, patiently answered all my question and resolved all my concerns. Thank you!!

Store Using app Total reviews Average rating
laplumeshoes 6 months 1 5.0
5 / 5 Share
July 14, 2022

Good app! meets the needs of my shop. Very easy and quick setup. Customer support is great! Very fast and efficient :)

Store Using app Total reviews Average rating
MAINPADEL 3 days 2 5.0
5 / 5 Share
July 14, 2022

Good app. Simple to understand and support is second to none. We're a UK business with three warehouse locations. The app is 90% there to supporting all our needs, but the support has listened to all our feedback and are actioning everything we need to make this work smoothly for us. Would recommend

Store Using app Total reviews Average rating
MAAREE 10 days 14 5.0
5 / 5 Share
July 12, 2022

I just installed the app and customer support did an excellent job helping me get set up! My other app was having lots of configuration issues and this one so far seems to be working great!

Store Using app Total reviews Average rating
Nanda Jewelry About 5 hours 7 4.4
5 / 5 Share
July 7, 2022

Having the best time setting this app up! It was really important to me to pick a returns page that matched my business branding and this was it for me. I am a new user of this app but am a big fan already and super excited about it. As a new and small business we do not get a lot of return requests so having a company willing to allow us a free entry level returns option is huge. Scaling up the cost still looks fair as well. This app offers a one hundred percent functional returns page for your customer. Customer service is beyond patient and prompt when contacted. I am loving this app. You will too! Thank you!

Store Using app Total reviews Average rating
MA’AT LUXE HOME™ About 6 hours 9 5.0
5 / 5 Share
July 5, 2022

Their customer service is the best. They are super responsive and patient. We'll recommend their services.

Store Using app Total reviews Average rating
Robin Piccone About 5 hours 4 5.0
5 / 5 Share
July 5, 2022

It has been about a month since we downloaded this app and are super pleased! Any question I have had has been addressed in a timely fashion by Wonder! The free option offers everything we need. Our website looks super clean and easy to navigate.

Store Using app Total reviews Average rating
Laced Shoe Inc About 1 month 7 4.4
5 / 5 Share
June 29, 2022

The person helping me, Wonder, was so patient with their responses and really direct me to better understand the product. They even helped to reorganize a page and add a hyperlink without my prompting. I really appreciate this person going above and beyond with their service!

Store Using app Total reviews Average rating
TSM Shop 14 days 4 5.0
5 / 5 Share
June 28, 2022

The customer service while setting up the app was excellent - Shubham was really helpful in taking us around the app, as well as helping with some initial coding and set-up, with really quick response time. App has worked well so far on our live site.

Store Using app Total reviews Average rating
MATILDA GOAD & CO. 4 months 1 5.0
5 / 5 Share
June 24, 2022

Great, Support! I've never had such an experience with any tool before. Thank you soo much for quick response and help.

Store Using app Total reviews Average rating
Ladiesse About 2 hours 2 5.0
5 / 5 Share
June 22, 2022

Our company needed to switch return apps as our current one is being disconinuted soon. After researching all the different apps recommend by Shopify, we landed on Return Prime and couldn't be happier with the ease of use and integration with their app. Subham, one of their representatives, has already been extremely helpful and responsive in assisting us with the setup of their app and we look forward to working with them for years to come. Would highly recommend this app to any business.

Store Using app Total reviews Average rating
Zoot Sports 5 days 3 5.0
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