Return Prime: Return → Revenue
Top rated app for returns, exchange & refunds.
Rating
5.0
feedback
712
chart
#87
All reviews
Rating Breakdown
Jan. 4, 2022
Customer service is great, Shubham was very helpful in assisting with the onboarding process. Thank you!
Dec. 28, 2021
Return Prime offers excellent customer service! They really went above and beyond to resolve my store's issue. Very grateful for all they did for us!
Dec. 28, 2021
Return Prime has been very helpful with my returns and exchanges. It saves me a lot of time from back and forth with 100 mails with the clients. The support team (Shubham) is excellent, they helped resolve my queries immediately.:)
Dec. 28, 2021
Great app for return and exchange. its really made easier for our reverse pickup and return orders. Kudos to the team.
Dec. 27, 2021
We tried most of the apps in this category and this one is the best one. It's easy to use yet provides a lot of functionalities. It also takes into account cash on delivery orders, providing an option to return the money to the customer's bank account which is a big plus for us since we have many COD payments.
Dec. 24, 2021
Return prime team have constantly come up with product innovation in line with evolving D2c Business Requirements, Kudos to the team!
Dec. 23, 2021
I have installed this app in my stores and it did its work really well. Very easy to install & user-friendly dashboard. There is an option to upload multiple images but I would like to suggest that there should be an option for the customers to upload invoice images and product images separately and should be compulsory. Overall this app is perfect for returns and exchange requests. Happy with their service.
Dec. 23, 2021
The Live Chat feature of this app is fantastic and the support and assistance provided is great. They were super prompt and helped me solve all my problems quickly. The dashboard, integration and all the other features are also great and extremely user friendly. I would definitely recommend this app to all the shopify merchants out there
Dec. 23, 2021
It's a amazing App for returns & exchange feature. I would recommend it to others to make reverse process easier. I also appreciate their customer support team. They listen to your concerns and even provide additional details required to make the process easier. A big Thumps Up!
Dec. 23, 2021
Great App for returns & exchange feature. Really made our reverse process easier. Would recommend it to others. I really appreciate the level of support. Keep going.
Dec. 23, 2021
The app has made the return process easy. Very flexible and effective Customer Service. They resolve the issue immediately
Dec. 23, 2021
Excellent service, Really impressed with the app hassle free returns and exchange. Best about this application is it enable my customers to choose any variant product from the website for exchange.
Using app
7 months
Total reviews
2
Average rating
3.0
Dec. 14, 2021
Had some minor issues at the start. But the people who run this app made everything perfect and simple and we’re very nice.
Dec. 4, 2021
I'm a perfection seeker in terms of a returns center, and it is unbelievable how flexible they were with our store in terms of personalization and certain adjustments. It is above and beyond! For the customer service girl and their engineering team I would give 10 stars out of 5 :) Really recommend!
Dec. 3, 2021
Amazing app, a great start to small businesses interested in a beautiful return portal. Clean design, even better support! Highly highly recommend! 5+ Stars
Dec. 2, 2021
The 5-star app for managing returns. Both International + Indian software Integrations are the best thing about this app. Support is also a plus point. They won't disappoint you in any case either support or new feature requirement.
Nov. 30, 2021
Very happy with this app , ease to use 100% Recommended for every business. Everything working perfect.
Nov. 29, 2021
I cannot speaking highly enough about this App, and the support team! This was my third attempt with an Returns App after wasting hours with others that didn't meet my needs.
Nov. 26, 2021
Very GOOD App . Perfect support, they solve all problems. We woudl like an integration with tapcart, with work in our app too
Nov. 26, 2021
Return Prime has reduced our Returns management cost by nearly 60% & improved our operational efficiency - which means paperless transaction, better tracking & communication flow resulting customer satisfaction. Right out of box it is stable, friendly to use & most importantly flexible to suit your country's operations. Very seldom there are issues & case of any, the team is responsive. Good Job & don't slack!