Return Prime:Return & Exchange

Jan. 23, 2023

Great and very easy to use app. Customer service is very quick and extremely efficient with any questions we have.

May 16, 2022

Very good customer service, helped much at the setup! I hope it works without any big problems in the future. Thanks!

May 16, 2022

very great and the customer service is very thoughtful and nice, glad i get the application and for my store

May 16, 2022

I just recently installed this app so I am still trying it out but so far it's pretty good. The app itself looks good not only to use but when it's integrated into your site. There are some small things where you may need to reach out to support for help on (for instance I was having trouble putting a link in for my refund policy) but their support responds quickly when online and the customer support is friendly and willing to help. I will update my review after I try it for a bit longer.

May 5, 2022

Excellent customer support! Fast email replies. Easy to use. Just add a link to your footer on your website.

May 5, 2022

Thank you Shubham for helping me set up this app in my customer profiles! I love how detailed and customizable everything is and am excited to finally streamline returns/exchanges for my shop!

May 5, 2022

This app is very current and easy to use. The customer service was excellent and prompt! The app is far less expensive then the competitors app. Highly recommend this app.

June 7, 2023

Excellent customer services! Always available to help. I strongly recommend it. They guide me through the set up and made it very easy for me. I had to contact them again and their customer service is amazing, very responsive! I love this app

April 19, 2022

Great application. Help a lot for the automatisation return. Easy to speak with them for amelioration or correction.

April 8, 2022

The app is fantastic. Very flexible in configuration, convenient for the Customers (exchanges and returns, many refund options) and the support is absolutely priceless - they helped me with all the issues. Thank you so much Wonder!! :)

April 5, 2022

Best app for your shopify store!! Best Customer service!!!!! If you need return & exchange app this is the one!!!!

March 23, 2022

I needed a simple solution for a growing store that doesn't get many return requests, yet I wanted a portal for the customer to go to that would reject any requests past X days. And this does the trick without adding costs to my operation. It integrated with the store easily, and allows me to customize my messages to the customer based on what they intend to do. I don't need to connect to a logistics solution as all I wanted was a place for them to request and I take it from there via email. This worked perfectly. Customer support on chat was available and very helpful with my questions.

April 1, 2022

Great App that integrates with store making returns worry-free. Customer service is very helpful if you experience any issues.

March 8, 2022

Awesome support! From setup help to addressing any ongoing challenges, these guys have been 2nd to none

March 6, 2022

We are a smaller business working on scaling and this system as streamlined our return process. Cost effective, great support, and our customers love it.

March 2, 2022

Brilliant support and pleased with the app functionality. Wonder in support has been very helpful in answering any questions or setting up functionality to suit our business needs. I would recommend this app to anyone wanting to streamline their returns processes. 5 Stars*****

March 1, 2022

The app is super flexible. You have a lot of opportunities. I had troubles connecting my DHL account but the support was super helpful. All in all a great experience :)

Feb. 18, 2022

We are a big brand that has a bunch of returns. The best part about this app is the support, immediate support. I booked a call with them within 30 minutes. We downloaded the app and are going live within 60 minutes of discovering the app.

Feb. 16, 2022

We discovered Return Prime a few months ago when we were looking for a system that accommodates both returns and exchanges. It was such a game changer for us when we were able to not only house returns and exchanges in the same system, but also create a unique user experience for the customer depending on what their request was. The customer service at Return Prime was very helpful in setting it up and responds very quickly with any request that we have. We would recommend Return Prime!

Feb. 15, 2022

Already impressed by the app, just had a few questions I needed to ask and the customer service has been superb!