Return Prime:Return & Exchange
Top rated app for returns, exchange & refunds.
Rating
4.9
feedback
675
chart
#179
All reviews
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July 8, 2025
June 30, 2025
I’ve tested and researched many return & exchange apps, but this one immediately stood out. It’s not just a typical return tool—it’s built with a clear strategy to reduce return rates and turn exchanges into opportunities to boost revenue. What really caught my attention were the built-in upsell features and the smart tactics it uses to optimize customer journeys. It’s clearly designed not only to solve a problem, but to help your store grow. The pricing is also very fair considering the value it brings. This is exactly the kind of forward-thinking solution that should set the standard for return & exchange apps. So far, so good—I’m excited to see how it continues to perform.
June 30, 2025
this app is awesome, hassle free , no downtime , never got any issue to connect with customer care. Highly Recommended.
June 26, 2025
Wonder was an amzing and incredible help - i could sit there firing questions all day and they would just fire back answers - great service. Thank you!
June 25, 2025
Great app with all the necessary features for smooth operations. The support team is highly responsive and even helps with additional tasks and custom requirements.
June 18, 2025
Installed this to help manage returns and made a slight error when I coded in some features. They were able to chat with me and fix things for the store. So far so good.
June 18, 2025
Marie-Claire was super helpful, I think she sat online with me the whole day answering all of my questions! Thank you for your help, for adjusting the color tab, sharing the link, answering all my repetitive questions, very patient, thoughtful, kind and most important funny with her GIF usage! Kudos!
June 18, 2025
was connected with one of the customer care persons, she was super super helpful, guided me through everything and made the set up super easy that i did not require any developer to help with making the app live would definitely recommend this app to fellow brand owners especially for because of their top-notch customer service!
June 7, 2025
Aa great app with everything we need to have a smooth return process on our store :)
June 4, 2025
The support was very supportive, I went through the code after long time, but I was guided very patiently. Nice Work
May 28, 2025
Just started using this app today and needed help with a small detail. I contacted customer service in the chat and not only were they extremely helpful and got it done for me in a matter of minutes, but their sense of humor was top notch!
May 21, 2025
We needed some help regarding clients not receiving their return label, and Mark was understanding, clear, and quick to solve our problem. Besides that he was very proactive, and helped us set up the automation for return request approval. Thank you so much for all the precious help!