Return Prime: Return → Revenue
Top rated app for returns, exchange & refunds.
Rating
5.0
feedback
712
chart
#87
All reviews
Rating Breakdown
Nov. 26, 2021
Fantastic App! Very easy to navigate. We needed a few things done and the customer service was A ++. Totally recommend using this App.
Nov. 25, 2021
Smooth, easy set up! Makes returns and exchanges easy for my boutique. Excellent customer service, very knowledgeable and helpful every step of the way. Live chat is a plus. Definitely recommend this return/exchanges platform!
Nov. 24, 2021
Must say service is super quick .. loved this app very helpful related to maintaining database related to all return very prompt customer service team as well ...
Nov. 24, 2021
One of the best apps I have found over the App store. Our returns process has become so seamless. No more manual efforts now. A must-have app for Store owners. And if that is not enough, their support is on point. Much Recommended.
Nov. 23, 2021
just installed the app, very user friendly, got a few adjustments i needed to make and customer service fixed it for me in a few hours.
Nov. 19, 2021
This is one of the best apps to manage the returns on Shopify app store. The appsdart team is most helpful and responsive. Must have for every store.
Nov. 10, 2021
We are in trial period right now, but the app is marvelous! The support team is extremely helpful and they really have our sicere gratitude forever! How can you not recommend someone who goes beyond their obligations just to solve your problems? They solved super fast an ugly issue generated by other app. Not what anyone would do... I REALLY TRULLY RECOMMEND THEM! The app works smooth and the suppor team is the best I've ever seen.
April 14, 2023
Support is prompt and good, they have been enhancing the features from time to time which is good to see
Nov. 10, 2021
Amazing and quick customer service, Return Prime has helped us with several customizations which will ensure a smooth front-end and back-end experience.
Nov. 10, 2021
One of the easiest Apps I have ever used on Shopify that even integrates straight into your Customer Account dashboard. Absolutely love this app! A must-have for any business that handles Returns and Exchanges!
Nov. 11, 2021
Pretty good app and cheaper than the previous one we were using. Had an issue with automatic shipping labels, but that was resolved. Very good customer service as they are always trying to improve their app.
Nov. 9, 2021
Great support team and the app offers a lot of features. I had a custom theme that couldn't be installed by the app automatically and their developers team fixed in 15 minutes.
Nov. 6, 2021
Super easy to use and configure. We're new to it and hope it helps with not only returns but how people consider purchasing from us.
Nov. 3, 2021
A great app which I liked. Solved problems related to returns with ease. Thank you team. Would recommend.
Nov. 1, 2021
I am using the program to do a zero-waste recycling program very flexible amazing & immediate help!
Oct. 29, 2021
This app is extremely efficient and well implemented. Saved us a lot of time spent talking to clien.
Oct. 26, 2021
Useful app and helpful support! I have used this app for my store and during configuring faced some integration issue but the Support guy help me in meaningful way.
Oct. 25, 2021
This app was very helpful. Customer service was great- super responsive and even had a zoom meeting to help me set up, as well as provide further information to help my company succeed.
Oct. 25, 2021
We used this app , and really find is easy to use . The preface is quite easy to understand and very approachable. Also , all the queries are quickly resolved by the team. The team is really responsive to our query and gives quick resolution
May 18, 2023
We have been using Return Prime since it launched and its great to see the product evolving everyday to meet customer requirements. It's simple to set up and allows for multiple integrations helping us track our returns and exchanges better and reduce chances for manual error. Overall a great app for managing returns and exchanges! Hope they launch notifications on text / whatsapp soon as that will definitely help make our CRM smoother. A few more tweaks here and there and we will have a perfect product at our hands. Also the customer service and response times are exemplary, kudos to the team!