Return Prime:Return & Exchange
Top rated app for returns, exchange & refunds.
Rating
4.9
feedback
673
chart
#203
All reviews
Nov. 23, 2021
just installed the app, very user friendly, got a few adjustments i needed to make and customer service fixed it for me in a few hours.
Nov. 10, 2021
We are in trial period right now, but the app is marvelous! The support team is extremely helpful and they really have our sicere gratitude forever! How can you not recommend someone who goes beyond their obligations just to solve your problems? They solved super fast an ugly issue generated by other app. Not what anyone would do... I REALLY TRULLY RECOMMEND THEM! The app works smooth and the suppor team is the best I've ever seen.
April 14, 2023
Support is prompt and good, they have been enhancing the features from time to time which is good to see
Nov. 10, 2021
Amazing and quick customer service, Return Prime has helped us with several customizations which will ensure a smooth front-end and back-end experience.
Nov. 11, 2021
Pretty good app and cheaper than the previous one we were using. Had an issue with automatic shipping labels, but that was resolved. Very good customer service as they are always trying to improve their app.
Nov. 9, 2021
Great support team and the app offers a lot of features. I had a custom theme that couldn't be installed by the app automatically and their developers team fixed in 15 minutes.
Nov. 3, 2021
A great app which I liked. Solved problems related to returns with ease. Thank you team. Would recommend.
Nov. 1, 2021
I am using the program to do a zero-waste recycling program very flexible amazing & immediate help!
Oct. 29, 2021
This app is extremely efficient and well implemented. Saved us a lot of time spent talking to clien.
Oct. 26, 2021
Useful app and helpful support! I have used this app for my store and during configuring faced some integration issue but the Support guy help me in meaningful way.
Oct. 25, 2021
This app was very helpful. Customer service was great- super responsive and even had a zoom meeting to help me set up, as well as provide further information to help my company succeed.
May 18, 2023
We have been using Return Prime since it launched and its great to see the product evolving everyday to meet customer requirements. It's simple to set up and allows for multiple integrations helping us track our returns and exchanges better and reduce chances for manual error. Overall a great app for managing returns and exchanges! Hope they launch notifications on text / whatsapp soon as that will definitely help make our CRM smoother. A few more tweaks here and there and we will have a perfect product at our hands. Also the customer service and response times are exemplary, kudos to the team!
Oct. 24, 2021
Return Prime is one of the most exceptional apps on Shopify marketplaces. Wouldn't have imagined handling returns and scaling our venture without them. Kudos to Saket and team for providing exceptional support and improving the app while incorporating the feedbacks.
Oct. 23, 2021
We Using this App since 1 years. Such a great app and also support team is very well. thank you for giving better solution : )
Oct. 22, 2021
We just implemented this app for our Returns process and have been very happy with it. There were some functionality issues we were having, but they were so quick to address them and fix them. Also, they have been willing to add functions for us to better service our customers.
Oct. 22, 2021
Return Prime has been very helpful and it has simplified the otherwise cumbersome process for both customers and our team. Their customer support is top class as well. Kudos to Saket & his team - highly recommended.
Oct. 22, 2021
Genialer Support. Wir hatten Probleme bei der Verbindung mit DHL und der Support konnte das innerhalb 2 min lösen.
Oct. 22, 2021
We used this app , and really find is easy to use . The preface is quite easy to understand and very approachable. Also , all the queries are quickly resolved by the team. The team is really responsive to our query and gives quick resolution.
Oct. 21, 2021
Really great app. Saves a lot of time and hassle. The bot feature is very nice and useful. Support is Fabulous!!
Oct. 21, 2021
I have been using this all - the customer support is simply awesome. Its really easy to use and fits very well with other apps.