Return Prime:Return & Exchange for Shopify

Return Prime:Return & Exchange

Automate Returns & Exchanges. Turn Refunds into Revenue
Rating
4.8
Feedback
717
Reviews
Chart
#132
Shopify

All reviews

5 / 5 Share
June 21, 2022

It's more easy to manage returns in this way, save a lot of times. Five stars for the support team!!

Store Using app Total reviews Average rating
Legacy of Morocco About 22 hours 5 5.0
5 / 5 Share
June 21, 2022

I switched to Return Prime because my previous returns app on Shopify is shutting down. It LITERALLY took less than 10 minutes for the entire process. Live chat function is AMAZING and they are super quick to respond!! They walked me through the process, super simple, very efficient and extremely helpful. It couldn't have gone more smoothly. Very happy :) I recommend this app to everyone.

Store Using app Total reviews Average rating
FleeceFactory 41 minutes 2 5.0
5 / 5 Share
June 14, 2022

Great support with setting up, thankyou Shubham. I am pleased to be able to offer my customers store credit (without needing a Shopify plus subscription, as you do with some of the other returns apps out there). Very satisfied with the App so far.

Store Using app Total reviews Average rating
First Base 7 days 2 5.0
5 / 5 Share
June 8, 2022

We were struggling with the manual process of approving customer requests at one place and then arranging for pickup at other place. It involved lot of our time only segregating requests, understanding the issue, that's when Return Prime came to our rescue, not only it removed the manual process but also made it an easy experience for our team to manage the returns and exchanges of the orders.. The support team is also very supportive! A must have app.

Store Using app Total reviews Average rating
The White Willow 12 days 10 5.0
5 / 5 Share
June 7, 2022

Recently i was stuck in integration with one of the logistic partner and return prime chat support save my day.

Store Using app Total reviews Average rating
One8 Select About 1 year 1 5.0
5 / 5 Share
June 3, 2022

I amazed on how this app works, i just started to use it, and the main think I love is the Customer Service, I never had such a easy experience like now, these guys are quick and to the point, keep up with your great work.

Store Using app Total reviews Average rating
Aleeza Paris 22 days 7 5.0
5 / 5 Share
May 31, 2022

I really like this return app! The set up is very easy but the customer service is also extremely helpful. They go above and beyond to help you get everything ready for easy returns. The user interfaces very simple on the merchant side as well as the customer side. They also set it up so that it matches your website so everything looks seamless. I'm really happy with Return Prime!

Store Using app Total reviews Average rating
RUFFHAUS NYC 21 days 1 5.0
5 / 5 Share
Jan. 23, 2023

Great and very easy to use app. Customer service is very quick and extremely efficient with any questions we have.

Store Using app Total reviews Average rating
TOBOGGAN 9 months 1 5.0
5 / 5 Share
May 16, 2022

Very good customer service, helped much at the setup! I hope it works without any big problems in the future. Thanks!

Store Using app Total reviews Average rating
Manzude About 2 months 6 5.0
5 / 5 Share
May 16, 2022

very great and the customer service is very thoughtful and nice, glad i get the application and for my store

Store Using app Total reviews Average rating
Swift Microscopes (EU) About 3 hours 1 5.0
5 / 5 Share
June 12, 2026

Been using this app for a while and it's been pretty useful. The live chat support is very helpful as I've run into some questions before and they're always there to help out. Would recommend

Store Using app Total reviews Average rating
Wacky Tropics About 4 years 2 5.0
5 / 5 Share
May 5, 2022

Excellent customer support! Fast email replies. Easy to use. Just add a link to your footer on your website.

Store Using app Total reviews Average rating
FireHoseDirect 2 months 3 5.0
5 / 5 Share
May 5, 2022

Thank you Shubham for helping me set up this app in my customer profiles! I love how detailed and customizable everything is and am excited to finally streamline returns/exchanges for my shop!

Store Using app Total reviews Average rating
KINWAMONSTER About 5 hours 8 5.0
5 / 5 Share
May 5, 2022

This app is very current and easy to use. The customer service was excellent and prompt! The app is far less expensive then the competitors app. Highly recommend this app.

Store Using app Total reviews Average rating
Madison's Niche 28 days 9 5.0
5 / 5 Share
June 7, 2023

Excellent customer services! Always available to help. I strongly recommend it. They guide me through the set up and made it very easy for me. I had to contact them again and their customer service is amazing, very responsive! I love this app

Store Using app Total reviews Average rating
Myoho Fit About 1 year 3 5.0
5 / 5 Share
April 19, 2022

Great application. Help a lot for the automatisation return. Easy to speak with them for amelioration or correction.

Store Using app Total reviews Average rating
Cokluch 4 months 3 5.0
5 / 5 Share
April 8, 2022

The app is fantastic. Very flexible in configuration, convenient for the Customers (exchanges and returns, many refund options) and the support is absolutely priceless - they helped me with all the issues. Thank you so much Wonder!! :)

Store Using app Total reviews Average rating
5 / 5 Share
April 6, 2022

In building my store, I have added this app. It looks promising in helping solving issues with returns among many other actions. I will update later on the app and how it functions. Wonder, the wonderful agent, set it up for me super fast. It will take me a minute to understand all that this app can and will do. This to me seems to be a must have app. I will give an informed updated review at a later time.

Store Using app Total reviews Average rating
Papple Dapple Co About 3 hours 4 5.0
5 / 5 Share
March 24, 2022

The app is working just fine, the customer support is amazing. Saket helped me with all the issues I was facing.

Store Using app Total reviews Average rating
TURQUOISE 29 days 6 5.0
5 / 5 Share
March 8, 2022

Awesome support! From setup help to addressing any ongoing challenges, these guys have been 2nd to none

Store Using app Total reviews Average rating
DC Cargo Mall 28 days 3 5.0
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