All reviews

Rating Breakdown

  • 5
    98% (698 ratings)
  • 4
    1% (10 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (1 ratings)
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5 / 5 Share

Oct. 24, 2021

This app is great and so easy to use! Set-up was quick and painless and when there was one thing I was unable to do on my own, the team was very responsive with help

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 24, 2021

Return Prime is one of the most exceptional apps on Shopify marketplaces. Wouldn't have imagined handling returns and scaling our venture without them. Kudos to Saket and team for providing exceptional support and improving the app while incorporating the feedbacks.

Store

SAADAA

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 23, 2021

We have started using this recently and so far it has been good. The support from Return Prime team has been very prompt and we hope their solution keeps improving as time goes by.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 23, 2021

We Using this App since 1 years. Such a great app and also support team is very well. thank you for giving better solution : )

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 22, 2021

We just implemented this app for our Returns process and have been very happy with it. There were some functionality issues we were having, but they were so quick to address them and fix them. Also, they have been willing to add functions for us to better service our customers.

Using app

Over 2 years

Total reviews

7

Average rating

4.7

5 / 5 Share

Oct. 22, 2021

Return Prime has been very helpful and it has simplified the otherwise cumbersome process for both customers and our team. Their customer support is top class as well. Kudos to Saket & his team - highly recommended.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 22, 2021

Genialer Support. Wir hatten Probleme bei der Verbindung mit DHL und der Support konnte das innerhalb 2 min lösen.

Using app

7 days

Total reviews

8

Average rating

4.8

5 / 5 Share

Oct. 22, 2021

We used this app , and really find is easy to use . The preface is quite easy to understand and very approachable. Also , all the queries are quickly resolved by the team. The team is really responsive to our query and gives quick resolution.

Store

JISORA

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 21, 2021

The beast returns management app in the market. Packed with a whole lot of features, this app really makes like super easy and is a game changer for returns management. This app will save the day for the customer and you.

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 21, 2021

Really great app. Saves a lot of time and hassle. The bot feature is very nice and useful. Support is Fabulous!!

Store

Coozly

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 21, 2021

I have been using this all - the customer support is simply awesome. Its really easy to use and fits very well with other apps.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 19, 2021

So far setup has been smooth and look forward to using this app to resolve our store issues in the future.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 15, 2021

I did a lot of research to find a Return App that would allow our company to issue return labels to customers that we could then deduct directly from their return amount. This was a big goal for our Ecomm Store as we wanted to improve the return process for our customers, yet not lose additional money on return costs. I was so happy to discover Return App and connect with Shubham and his team. They were so helpful during the whole set-up and worked hard to make this app work well for our company. They have been a pleasure to work with and their dedication to their customers is unparalleled. They have continued to make improvements to the app based on my suggestions and this has allowed us to continue to better improve the return process in real-time. I highly recommend this app as it has helped us to streamline the return process and make it an overall better system for not just the company but also our customers.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 15, 2021

Earlier it was way to difficult to manage my exchanges manually, now With the integration of this app on my store i am able to manage my exchanges and returns easily. Their team gives me very quick response to my problem and not only helped me in managing my exchanges and returns but helped me in various other integration to run my website smoothly. Keep up the good work. Regards Happy Client

Store

Botnia

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 14, 2021

Fantastic experience ever had. Really happy to meet WonderWomen and her solution within minutes of our chat. Thanks! System looks very well, will add more comments later on.

Using app

About 2 hours

Total reviews

6

Average rating

4.3

5 / 5 Share

Oct. 14, 2021

At first the app had some things that did not fit for our shop, but the customer service on the chat has help us in more ways that we expected about the billing, and the functionality of some thing on this app. We can go with your eyes closed, you won't be disappointed at all ! The experience for our clients is way better now.

Using app

14 days

Total reviews

9

Average rating

4.9

5 / 5 Share

Oct. 14, 2021

Good app. We use it every day & it works seamlessly. The integration is also good so as it help us get connected with our shipping aggregator

Using app

About 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 14, 2021

The "Free" tag on the app was little confusing. But team "Appsdart" was very quick to reach out to me and explain there pricing plans. The App is good and does the job effectively. Only if it could have feature to add more details or images from buyer in existing return request ifself, would have been great. currently, if more details are needed from buyer about returns being processed there is no way to add to existing ticket.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 11, 2021

Really easy to set up and use. Great customer service. Followed up directly with me. Can’t fault them. Made our returns process more credible

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 11, 2021

We recently started to use Return Prime recently to help us offer a self-service returns portal/experience for our customers and to help us manage and keep good records of all returns. It is very easy to use, has excellent features and does what it promises. Very happy so far and strongly commend this app!

Using app

26 days

Total reviews

1

Average rating

5.0