Return Prime:Return & Exchange for Shopify

Return Prime:Return & Exchange

Automate Returns & Exchanges. Turn Refunds into Revenue
Rating
4.8
Feedback
768
Reviews
Chart
#299
Shopify

All reviews

5 / 5 Share
May 13, 2022

i had some issue to install this app on my store. then i opted for live chat with Marie-Claire. she was very helpful and answered all my questions concerning my store. I believe she had my interest at heart and found the best things possible for my store and fixed all the issue on immediate effect. she excel at serving the clients. Great job and thanks a lot for helping me out.

Store Using app Total reviews Average rating
FRESHIONNOVA About 3 hours 3 5.0
5 / 5 Share
May 5, 2022

I like this app because it integrates a return section that my customers can easily have access to. The customer service is amazing as well. When I have a question, they are always available and efficient!

Store Using app Total reviews Average rating
B L U X E B A E 8 days 1 5.0
5 / 5 Share
May 5, 2022

Excellent customer support! Fast email replies. Easy to use. Just add a link to your footer on your website.

Store Using app Total reviews Average rating
FireHoseDirect 2 months 3 5.0
5 / 5 Share
May 5, 2022

Thank you Shubham for helping me set up this app in my customer profiles! I love how detailed and customizable everything is and am excited to finally streamline returns/exchanges for my shop!

Store Using app Total reviews Average rating
KINWAMONSTER About 5 hours 8 5.0
5 / 5 Share
May 5, 2022

This app is very current and easy to use. The customer service was excellent and prompt! The app is far less expensive then the competitors app. Highly recommend this app.

Store Using app Total reviews Average rating
Madison's Niche 28 days 9 5.0
5 / 5 Share
June 7, 2023

Excellent customer services! Always available to help. I strongly recommend it. They guide me through the set up and made it very easy for me. I had to contact them again and their customer service is amazing, very responsive! I love this app

Store Using app Total reviews Average rating
Myoho Fit About 1 year 3 5.0
5 / 5 Share
April 19, 2022

Great application. Help a lot for the automatisation return. Easy to speak with them for amelioration or correction.

Store Using app Total reviews Average rating
Cokluch 4 months 3 5.0
5 / 5 Share
April 8, 2022

The app is fantastic. Very flexible in configuration, convenient for the Customers (exchanges and returns, many refund options) and the support is absolutely priceless - they helped me with all the issues. Thank you so much Wonder!! :)

Store Using app Total reviews Average rating
5 / 5 Share
April 6, 2022

In building my store, I have added this app. It looks promising in helping solving issues with returns among many other actions. I will update later on the app and how it functions. Wonder, the wonderful agent, set it up for me super fast. It will take me a minute to understand all that this app can and will do. This to me seems to be a must have app. I will give an informed updated review at a later time.

Store Using app Total reviews Average rating
Papple Dapple Co About 3 hours 4 5.0
5 / 5 Share
March 24, 2022

The app is working just fine, the customer support is amazing. Saket helped me with all the issues I was facing.

Store Using app Total reviews Average rating
TURQUOISE 29 days 6 5.0
5 / 5 Share
March 8, 2022

Awesome support! From setup help to addressing any ongoing challenges, these guys have been 2nd to none

Store Using app Total reviews Average rating
DC Cargo Mall 28 days 3 5.0
5 / 5 Share
March 6, 2022

We are a smaller business working on scaling and this system as streamlined our return process. Cost effective, great support, and our customers love it.

Store Using app Total reviews Average rating
5 / 5 Share
March 2, 2022

Brilliant support and pleased with the app functionality. Wonder in support has been very helpful in answering any questions or setting up functionality to suit our business needs. I would recommend this app to anyone wanting to streamline their returns processes. 5 Stars*****

Store Using app Total reviews Average rating
House of Isabella UK 2 days 8 5.0
5 / 5 Share
March 1, 2022

The app is super flexible. You have a lot of opportunities. I had troubles connecting my DHL account but the support was super helpful. All in all a great experience :)

Store Using app Total reviews Average rating
Ramona Lippert 5 days 3 5.0
5 / 5 Share
Feb. 16, 2022

We discovered Return Prime a few months ago when we were looking for a system that accommodates both returns and exchanges. It was such a game changer for us when we were able to not only house returns and exchanges in the same system, but also create a unique user experience for the customer depending on what their request was. The customer service at Return Prime was very helpful in setting it up and responds very quickly with any request that we have. We would recommend Return Prime!

Store Using app Total reviews Average rating
Støberi 5 months 1 5.0
5 / 5 Share
Feb. 15, 2022

Already impressed by the app, just had a few questions I needed to ask and the customer service has been superb!

Store Using app Total reviews Average rating
BC Profiles 38 minutes 1 5.0
5 / 5 Share
Feb. 14, 2022

Absolutely seamless integration into our site! We have a ton of apps that customize customer accounts and add specific features, and this app fit in perfectly with our design. We also had some color changes that they took care of immediately. Cannot recommend this app enough! There is a legitimate free version, where if your returns are low enough, you can use the app for free while you grow. Absolutely essential for any Shopify website. Puts the power back into your customers hands to automate the return process and keep your return email inbox empty! Thanks so much Return Prime!

Store Using app Total reviews Average rating
Resynate About 10 hours 7 5.0
5 / 5 Share
Feb. 9, 2022

Super fast response by the help team, convenient to use app, definitely recommended, keep up the good work

Store Using app Total reviews Average rating
KENIT® 7 months 3 4.7
5 / 5 Share
Feb. 8, 2022

Just installed the app and happy it does so much more for the same price as our last returns app. The support was AWESOME! They were there on the live chat immediately and walked me through all the steps needed to get set up. I find the app incredibly user friendly and very easy to navigate. Thanks Return Prime!

Store Using app Total reviews Average rating
Racechick 11 days 1 5.0
5 / 5 Share
Feb. 4, 2022

Though I only had help installing the app. The rep Wonder was amazing. She took over the process and set it up from start to finish. I hope the app performs just as well as her. Thanks

Store Using app Total reviews Average rating
Queen's Posh Accessories About 1 hour 1 5.0
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