All reviews

Rating Breakdown

  • 5
    97% (666 ratings)
  • 4
    1% (9 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (9 ratings)

Reviews with Text

  • 95% (654)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 14, 2021

The "Free" tag on the app was little confusing. But team "Appsdart" was very quick to reach out to me and explain there pricing plans. The App is good and does the job effectively. Only if it could have feature to add more details or images from buyer in existing return request ifself, would have been great. currently, if more details are needed from buyer about returns being processed there is no way to add to existing ticket.

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 11, 2021

We've been using Return Prime for a year now. It's super easy to manage returns and exchanges. it allows us to create multiple level user accesses that makes the process smoother and effective.

Using app

11 months

Total reviews

11

Average rating

4.2

5 / 5 Share

Oct. 8, 2021

We are using Return Prime app from last 2 months now and we love the app as all return and exchange handling is easy and straight forward. It’s a really good App, and even better is their Support. The support from the team is excellent with quick resolutions.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 8, 2021

We contract the payment module, and we are delighted. Their technical assistance service is extremely fast and efficient, in less than 24 hours they had responded to all our requests. They are great, the best app to manage returns without a doubt. 100% Recommended

Using app

23 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Oct. 7, 2021

So far excellent Return platform super easy to use and the support I got from Wonder Women was amazing. Super quick response and my issue was resolved in minutes. Highly recommend this.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We will definitely look to contribute more with the same energy. Cheers!!

5 / 5 Share

Oct. 6, 2021

Return Prime: It's a great returns management app with good customer support. The auto pick-up/refund features are so handy and thoughtful. The Grow plan suits us fine with an allocation of 80 returns per month. No looking back!

Using app

3 months

Total reviews

17

Average rating

4.7

Developer Reply

Thanks for the awesome review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We will keep empowering with the same dedication and energy.

5 / 5 Share

Oct. 5, 2021

We were handling our returns/exchanges manually via email, then we found this app which is a game-changer for us. Return Prime's feature has streamlined our process of managing the returns/exchanges on our Shopify store. We highly recommend this app.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 1, 2021

I installed this app and it is really worth for returns or exchange. Support service or Return Prime is amazing. They helped me on installing and integrating with my shipping partners. I loved their quick service. I will definitely recommend this app.

Using app

About 2 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 30, 2021

Its straight and simple gets the job done. If you are looking for an app that has a cheap price and lets you streamline your returns looks no further! Kudos to the customer service, I've not seen that level of care and good attitude in almost anywhere.

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 11, 2025

today m instal this app . I like this app its helpful for me . now all our customer do it on time return and exchange. very happy

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 24, 2021

This App is easy to install and their customer service is impeccable. The fact that you can link your mail carriers and have automatic labels sent to the client for a return, is a game changer. Plus, you can charge a flat rate return price to the client as well.

Using app

About 4 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 24, 2021

Best app for your shopify store back end sport team very provide best service ever love it everyone use this app

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 21, 2021

We recently started using this app and we find it very useful and convenient. The customer support team is really helpful in understanding our needs and providing solutions based on our requirements.

Using app

About 2 months

Total reviews

13

Average rating

4.3

5 / 5 Share

Sept. 21, 2021

This App is wonderful and it reduce all our burdens, reduce manpower, it save time and very easy to navigate. I Suggest every E-Commerce should go with this App, it has customized option as per our wish. This is totally amazing App. Customer service is very good and they support always.

Store

Odette

Using app

15 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 20, 2021

I have NEVER, and let me repeat, NEVER dealt with an app that has such amazing customer service. They will guide you through the entire account setup with accuracy and ease to ensure your returns page/process is nothing short of immaculate. This would be the fifth app I have tried using for a seamless return policy or my website and it surely puts the rest to shame. They have only begun on there journey into being the worldwide leader in ecommerce returns and they already are outperforming the biggest of names. Do not look any further Return Prime is the way to go!

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 16, 2021

Perrrrrrrrrrrrfect customer service. Very helpful and resolved issues immediately. Will test out the app now.

Using app

About 1 hour

Total reviews

2

Average rating

3.0

5 / 5 Share

Sept. 13, 2021

Simple and easy to use. First time using i needed help from support, which i received instantly from support chat!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 10, 2021

This app provides a seamless return and exchange experience to our customers. Before we used to do return and exchanged manually. With increase in the number of orders, the manual process got hectic and our customer experience was getting bad. With this app, our manual process is reduced and now our staff can focus on more productive things. This app seems solving many of our staff and customer experience issues. Our customer are happy with speedy return and exchange process. Thank you so much for making such a wonderful app.

Store

CREEZ

Using app

24 days

Total reviews

5

Average rating

4.2

5 / 5 Share

Sept. 10, 2021

So far the best customer service in an app, they have helped me solve absolutely everything. I am very satisfied with the service and I totally recommend this app along with the service it offers.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 20, 2021

App is very good, reduces our work load by 50%. Most Hard part is taken care. I recommend Return Prime to everyone.

Using app

6 months

Total reviews

7

Average rating

4.6