Return Prime:Return & Exchange

Update - we have faced some minor issues with requests we needed but each and every time we get responses immediately and new solutions found for our requests. Shubham and team are so very accommodating and helpful in finding the solutions to make this very seamless. Our returns and exchange options have transformed to the best with their app! Definitely recommend it! We have been struggling to find the right platform to facilitate our returns and exchanges. not only does return prime provide the option for customers to exchange their items but it is so smoothly linked with shopify that almost everything is automated and updated throughout the process. we have been working with Shubham to get the portal customised to our very specific needs and he has done above above and beyond to create something tailored to our needs. He worked so hard and was so helpful the entire process was amazing. We canot wait to continue using it (we processed a couple of requests and so far its been excellent) Thank you Shubham and team!!!!

Great App. Much easy to handle returns for my team and also for customers. Many options for refunds and exchanges

customer service was very helpful to answer my smaller questions about user interface! the program is easy to navigate.

Great app for return and exchange. its really made easier for our reverse pickup and return orders. Kudos to the team.

We tried most of the apps in this category and this one is the best one. It's easy to use yet provides a lot of functionalities. It also takes into account cash on delivery orders, providing an option to return the money to the customer's bank account which is a big plus for us since we have many COD payments.

The Live Chat feature of this app is fantastic and the support and assistance provided is great. They were super prompt and helped me solve all my problems quickly. The dashboard, integration and all the other features are also great and extremely user friendly. I would definitely recommend this app to all the shopify merchants out there

The app has made the return process easy. Very flexible and effective Customer Service. They resolve the issue immediately

Excellent service, Really impressed with the app hassle free returns and exchange. Best about this application is it enable my customers to choose any variant product from the website for exchange.

Very happy with this app , ease to use 100% Recommended for every business. Everything working perfect.

I cannot speaking highly enough about this App, and the support team! This was my third attempt with an Returns App after wasting hours with others that didn't meet my needs.

Return Prime has reduced our Returns management cost by nearly 60% & improved our operational efficiency - which means paperless transaction, better tracking & communication flow resulting customer satisfaction. Right out of box it is stable, friendly to use & most importantly flexible to suit your country's operations. Very seldom there are issues & case of any, the team is responsive. Good Job & don't slack!

Fantastic App! Very easy to navigate. We needed a few things done and the customer service was A ++. Totally recommend using this App.

just installed the app, very user friendly, got a few adjustments i needed to make and customer service fixed it for me in a few hours.

We are in trial period right now, but the app is marvelous! The support team is extremely helpful and they really have our sicere gratitude forever! How can you not recommend someone who goes beyond their obligations just to solve your problems? They solved super fast an ugly issue generated by other app. Not what anyone would do... I REALLY TRULLY RECOMMEND THEM! The app works smooth and the suppor team is the best I've ever seen.

Support is prompt and good, they have been enhancing the features from time to time which is good to see

Customer service stayed with me only until my problem was resolved, or at least I was provided with actionable steps to move forward. Great patience!

Great support team and the app offers a lot of features. I had a custom theme that couldn't be installed by the app automatically and their developers team fixed in 15 minutes.

A great app which I liked. Solved problems related to returns with ease. Thank you team. Would recommend.

I am using the program to do a zero-waste recycling program very flexible amazing & immediate help!

This app is extremely efficient and well implemented. Saved us a lot of time spent talking to clien.