All reviews

Rating Breakdown

  • 5
    97% (653 ratings)
  • 4
    1% (9 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (7 ratings)

Reviews with Text

  • 96% (644)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 13, 2021

We had been looking for an alternative to our returns app for a while now. But we needed a connection to Shippo, which is now possible since yesterday. So I installed the app and what can I say great. Everything is customizable, all texts can be translated into the required language. A couple of things had to be adapted, so we turned to the support and this was really extremely helpful and has implemented everything within a few minutes perfect. Now everything is fine, and works as desired. We can rate this app and especially the suport with 5 stars.

Using app

2 days

Total reviews

11

Average rating

5.0

5 / 5 Share

July 9, 2021

Value for Money. Perfect to start with low return Quantities Amazing support. Helped us resolve carrier integration issue within hours.

Store

CHHAPA

Using app

8 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 8, 2021

Really helpful and fast, the tech support is impeccable, they resolve queries and issues in less than 5 mins .

Using app

4 months

Total reviews

3

Average rating

4.7

5 / 5 Share

June 23, 2021

The app is a lifesaver for us. The best app out there to handle returns and exchanges in a seamless manner. Highly competent and helpful people available round the clock.

Using app

5 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 17, 2022

I have been using this app for about 1 year now and I am absolutely happy with it. Runs very stable has a ton of customizing options and is easy to operate. Not 1 complain so far :) Also shout out to the support team, who are super friendly, competent and have fast reacion times!

Using app

Over 1 year

Total reviews

8

Average rating

4.5

5 / 5 Share

May 1, 2021

We are using Return Prime since some months now and we love the app, as all return handling is easy and straight forward. Great Support from the Appsdart Team. Fast and Professional. They are always open for suggestions and new challenges. We highly recommend this app. It will help you to manage exchanges and costumer returns easily in almost automatic flow. Enduser appreciate the clean and easy landing page for their requests. Finally they don‘t need to send emails and loose time. Integrations of Logistic and HTML Emails. Uploads of pictures and manual Shipment labels (if necessary) are rounding up the feature set of this app. We checked several or the competitors but most of them are much more expensive and really complicated or not having fast support responses. The integration to Shopify is perfect for exchange orders and refunds.

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 23, 2021

So Automatic Return Process Was so hard in Indian ecommerce, and return prime did a good job making this app, it saved out soo much time

Using app

About 2 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for your kind words. Customers like you are the reason behind our existence today :)

5 / 5 Share

Jan. 25, 2021

We liked the support. App team was supportive throughout, not sure why i have to write 100 characters but i just wrote what i felt :)

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 22, 2021

Awesome app and very easy to use. Resolved all our major issues in the returns process and made our work smooth and flexible. The support from the team is excellent with quick resolutions.

Using app

About 1 year

Total reviews

8

Average rating

4.5

5 / 5 Share

Jan. 22, 2021

Amazing app. Easy to use app. Resolved our major issues and our returns process is so smooth now . The support from the team is excellent.

Store

suta.in

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 21, 2021

We were puzzled with the entire manual process of returns, exchange and refunds. Returns Prime came as a saviour and helped us in the smooth functioning of the entire process. The flow of communication to customers and internal processing of the requests have been streamlined. Great customer support and assistance in helping resolve any queries. Thank you.

Store

SNITCH

Using app

2 months

Total reviews

12

Average rating

4.4

5 / 5 Share

Jan. 20, 2021

Really helpful and simple return product to use. Support team is really quick and supportive. All we need to do is

Using app

About 1 month

Total reviews

4

Average rating

4.8

5 / 5 Share

Oct. 12, 2020

Good App. Liked the quick support from team. Seamless process for customers and all logistic partners are also available so works good for me.

Using app

2 months

Total reviews

7

Average rating

5.0