Return Prime:Return & Exchange for Shopify

Return Prime:Return & Exchange

Automate Returns & Exchanges. Turn Refunds into Revenue
Rating
4.8
Feedback
768
Reviews
Chart
#299
Shopify

All reviews

5 / 5 Share
Oct. 7, 2021

So far excellent Return platform super easy to use and the support I got from Wonder Women was amazing. Super quick response and my issue was resolved in minutes. Highly recommend this.

Store Using app Total reviews Average rating
Sax & Ro 1 day 1 5.0
Developer Reply

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We will definitely look to contribute more with the same energy. Cheers!!

5 / 5 Share
Oct. 6, 2021

Return Prime: It's a great returns management app with good customer support. The auto pick-up/refund features are so handy and thoughtful. The Grow plan suits us fine with an allocation of 80 returns per month. No looking back!

Store Using app Total reviews Average rating
No Nasties 3 months 18 4.7
Developer Reply

Thanks for the awesome review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We will keep empowering with the same dedication and energy.

5 / 5 Share
Oct. 1, 2021

I installed this app and it is really worth for returns or exchange. Support service or Return Prime is amazing. They helped me on installing and integrating with my shipping partners. I loved their quick service. I will definitely recommend this app.

Store Using app Total reviews Average rating
Crosscreek About 2 hours 4 5.0
5 / 5 Share
Sept. 30, 2021

Its straight and simple gets the job done. If you are looking for an app that has a cheap price and lets you streamline your returns looks no further! Kudos to the customer service, I've not seen that level of care and good attitude in almost anywhere.

Store Using app Total reviews Average rating
CouleurNature 2 days 2 5.0
5 / 5 Share
Nov. 11, 2025

today m instal this app . I like this app its helpful for me . now all our customer do it on time return and exchange. very happy

Store Using app Total reviews Average rating
guniaafashions Almost 4 years 1 5.0
5 / 5 Share
Sept. 28, 2021

I highly recommend this app! it will definitely make your life easier. My concerns for not really wanting to advertise blatantly that I have a way to make returns easy were met in a creative way. User friendly with top notch support!

Store Using app Total reviews Average rating
shopgypsyweed1969 About 2 hours 2 5.0
5 / 5 Share
Sept. 21, 2021

We recently started using this app and we find it very useful and convenient. The customer support team is really helpful in understanding our needs and providing solutions based on our requirements.

Store Using app Total reviews Average rating
The Mom Store About 2 months 18 4.5
5 / 5 Share
Sept. 21, 2021

This App is wonderful and it reduce all our burdens, reduce manpower, it save time and very easy to navigate. I Suggest every E-Commerce should go with this App, it has customized option as per our wish. This is totally amazing App. Customer service is very good and they support always.

Store Using app Total reviews Average rating
Odette 15 days 3 5.0
5 / 5 Share
Sept. 20, 2021

I have NEVER, and let me repeat, NEVER dealt with an app that has such amazing customer service. They will guide you through the entire account setup with accuracy and ease to ensure your returns page/process is nothing short of immaculate. This would be the fifth app I have tried using for a seamless return policy or my website and it surely puts the rest to shame. They have only begun on there journey into being the worldwide leader in ecommerce returns and they already are outperforming the biggest of names. Do not look any further Return Prime is the way to go!

Store Using app Total reviews Average rating
TheAllyCatWalk About 3 hours 3 5.0
5 / 5 Share
Sept. 16, 2021

Perrrrrrrrrrrrfect customer service. Very helpful and resolved issues immediately. Will test out the app now.

Store Using app Total reviews Average rating
FRIEND of AUDREY About 1 hour 2 3.0
5 / 5 Share
Sept. 13, 2021

Simple and easy to use. First time using i needed help from support, which i received instantly from support chat!

Store Using app Total reviews Average rating
Ompputori 3 days 1 5.0
5 / 5 Share
Sept. 10, 2021

This app provides a seamless return and exchange experience to our customers. Before we used to do return and exchanged manually. With increase in the number of orders, the manual process got hectic and our customer experience was getting bad. With this app, our manual process is reduced and now our staff can focus on more productive things. This app seems solving many of our staff and customer experience issues. Our customer are happy with speedy return and exchange process. Thank you so much for making such a wonderful app.

Store Using app Total reviews Average rating
CREEZ 24 days 5 4.2
5 / 5 Share
Sept. 10, 2021

So far the best customer service in an app, they have helped me solve absolutely everything. I am very satisfied with the service and I totally recommend this app along with the service it offers.

Store Using app Total reviews Average rating
U-Hombre About 2 hours 2 5.0
5 / 5 Share
Aug. 20, 2021

App is very good, reduces our work load by 50%. Most Hard part is taken care. I recommend Return Prime to everyone.

Store Using app Total reviews Average rating
Eyewearlabs 6 months 7 4.6
5 / 5 Share
Aug. 19, 2021

Return Prime has helped us to manage the returns easily. It increased the customer experience for our customers. The timely and effective support. Efforts they've put deserves an appreciation especially Shubham from the team, thanks a lot:)

Store Using app Total reviews Average rating
dmodot About 2 months 2 5.0
5 / 5 Share
April 26, 2022

9/10 actually. I have been using the app for like 6 months now and encountered some non-app-related but could-be-solved-by-app problems. E.g shopify archives orders automatically, and the customers cannot raise return request since their order is archived. Also the orders must be fulfilled before the customers try to raise a request. I mean I see the logic but not that practical :) But the help center is insane!!! I am not sure how the person works that efficient but there has been no issue that they can't solve. Responds real fast with real solutions.

Store Using app Total reviews Average rating
Birdiejay 8 months 14 5.0
5 / 5 Share
Aug. 12, 2021

Outstanding service and app, includes all we need. We are fulfilling our shopify orders with Amazon and have been looking a while now for a simple return possibility for our clients. Return Prime has all we need: DHL (Germany) Interface, a customizable return center and customizable emails. The app will save us a lot of time each month and makes returns a lot easier for our customers. Their customer service is also notable, they provided quick help with a small interface issue we had and even translate an email template for us. Thank you guys, keep up the good work!

Store Using app Total reviews Average rating
glozzi 9 days 1 5.0
5 / 5 Share
Aug. 11, 2021

Excellent app. It does its job very well, is very easy to configure and is well customizable. The customer service is great and has been very helpful.

Store Using app Total reviews Average rating
Cézarie 8 days 6 4.7
5 / 5 Share
Aug. 11, 2021

We ask it and we get it! Super approachable Team that enables us to simplify and streamline our multiple tasks- they undertake all the measures to ensure they deliver amazing customer experience and thereby ensuring ultimate goal satisfaction!!

Store Using app Total reviews Average rating
Neeman's 7 months 6 5.0
5 / 5 Share
Aug. 6, 2021

App davvero fantastica, funziona alla perfezione. Possibilità ance di traduzione. Lo staff ti aiuta in live chat e sono super rapidi

Store Using app Total reviews Average rating
Animostore About 2 hours 1 5.0
Previous Page 34 of 35 Next

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more.