Return Prime:Return & Exchange for Shopify

Return Prime:Return & Exchange

Automate Returns & Exchanges. Turn Refunds into Revenue
Rating
4.8
Feedback
767
Reviews
Chart
#299
Shopify

All reviews

5 / 5 Share
Aug. 5, 2021

Don't know if we love the app more or the team making it all possible ! Sanket and team have gone above and beyond conventional systems to tailor the app to our store's needs and return policies. We had different policies for different kind of products, so we had to manually take actions with respect to the kind of products sold but the team at Return Prime has helped us create a seamless experience to manage returns and build a return centre that minimised our need to manually manage returns via e-mails and automate the tiresome process. This has enabled us to build a strong foundation for scaling and creating trust with customers (like us) who feel frustrated to write a mail for a thing as simple as a creating a return :D Super greatfull to the "wonder"full team, highly appreciate their perspective of making things happen!

Store Using app Total reviews Average rating
Oziss 20 days 3 5.0
5 / 5 Share
Aug. 5, 2021

I have been using this app for a month and it has really helped streamline my returns and exchanges. The entire returns process on my website has become seamless and makes the website extremely professional. Only one tiny quibble - I wish the app is updated to include exchanges with other SKUs of the same value too.

Store Using app Total reviews Average rating
Tura Turi 28 days 2 3.0
5 / 5 Share
Aug. 4, 2021

Customer service, and especially Wonder, is so helpful and answers within a reasonable time frame. Super easy platform to understand too! :)

Store Using app Total reviews Average rating
Names For Good About 1 month 1 5.0
5 / 5 Share
Nov. 28, 2023

We tried a lot apps, buts thats the one with the most automation and other individuell settings. Moreover the customer service is reachable in only seconds via live chat and the try to male everything possible. Great service and great App!

Store Using app Total reviews Average rating
Kombuchery Over 2 years 2 5.0
5 / 5 Share
July 25, 2021

This app made our return , exchange and refund process very easy. Thank you so much . Great work by the team.

Store Using app Total reviews Average rating
Made For Her Label 18 days 3 5.0
5 / 5 Share
July 21, 2021

This app is exactly what I needed for my e-commerce store. So easy to use and the team is awesome. We set up a call and got me going right away. Would definitely recommend to someone looking for return solutions.

Store Using app Total reviews Average rating
ENVY'D 17 minutes 3 5.0
5 / 5 Share
July 13, 2021

We had been looking for an alternative to our returns app for a while now. But we needed a connection to Shippo, which is now possible since yesterday. So I installed the app and what can I say great. Everything is customizable, all texts can be translated into the required language. A couple of things had to be adapted, so we turned to the support and this was really extremely helpful and has implemented everything within a few minutes perfect. Now everything is fine, and works as desired. We can rate this app and especially the suport with 5 stars.

Store Using app Total reviews Average rating
5 / 5 Share
July 9, 2021

Value for Money. Perfect to start with low return Quantities Amazing support. Helped us resolve carrier integration issue within hours.

Store Using app Total reviews Average rating
CHHAPA 8 months 5 5.0
5 / 5 Share
July 8, 2021

Really helpful and fast, the tech support is impeccable, they resolve queries and issues in less than 5 mins .

Store Using app Total reviews Average rating
The Label Life 4 months 3 4.7
5 / 5 Share
June 23, 2021

The app is a lifesaver for us. The best app out there to handle returns and exchanges in a seamless manner. Highly competent and helpful people available round the clock.

Store Using app Total reviews Average rating
Alamode By Akanksha 5 months 7 5.0
5 / 5 Share
May 1, 2021

We are using Return Prime since some months now and we love the app, as all return handling is easy and straight forward. Great Support from the Appsdart Team. Fast and Professional. They are always open for suggestions and new challenges. We highly recommend this app. It will help you to manage exchanges and costumer returns easily in almost automatic flow. Enduser appreciate the clean and easy landing page for their requests. Finally they don‘t need to send emails and loose time. Integrations of Logistic and HTML Emails. Uploads of pictures and manual Shipment labels (if necessary) are rounding up the feature set of this app. We checked several or the competitors but most of them are much more expensive and really complicated or not having fast support responses. The integration to Shopify is perfect for exchange orders and refunds.

Store Using app Total reviews Average rating
5 / 5 Share
Feb. 23, 2021

So Automatic Return Process Was so hard in Indian ecommerce, and return prime did a good job making this app, it saved out soo much time

Store Using app Total reviews Average rating
Adilqadri About 2 months 6 5.0
Developer Reply

Thank you for your kind words. Customers like you are the reason behind our existence today :)

5 / 5 Share
Jan. 21, 2021

We were puzzled with the entire manual process of returns, exchange and refunds. Returns Prime came as a saviour and helped us in the smooth functioning of the entire process. The flow of communication to customers and internal processing of the requests have been streamlined. Great customer support and assistance in helping resolve any queries. Thank you.

Store Using app Total reviews Average rating
SNITCH 2 months 12 4.4
5 / 5 Share
Jan. 20, 2021

Really helpful and simple return product to use. Support team is really quick and supportive. All we need to do is

Store Using app Total reviews Average rating
THE HOUSE OF RARE About 1 month 4 4.8
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