All reviews

Rating Breakdown

  • 5
    97% (805 ratings)
  • 4
    1% (9 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (6 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 27, 2024

I had the pleasure of working with Adebayo, and I must say his support was exceptional! He was incredibly patient, detailed, and went above and beyond to assist me with my queries. His guidance made a complex process much easier to understand. Thank you, Adebayo, for your outstanding service! Highly recommend this support team!

Store

Cidira

Using app

8 months

Total reviews

11

Average rating

4.3

5 / 5 Share

Nov. 27, 2024

I have just installed Return Prime and was impressed with the ease of set up and support available. After using a much more expensive app that required extra $ to access additional functions, I am very happy with the price and functionality. The inclusions in the one price such as exchange for higher value items, customer incentivisation options and no limits on number of rules for returns and exchanges is great.

Using app

About 19 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 25, 2024

Wonder was able to solve my problem quickly. I like this app.. very easy to use.

Using app

11 days

Total reviews

4

Average rating

3.0

5 / 5 Share

Nov. 22, 2024

Fantastic customer service. Friendly and Very Responsive!

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 21, 2024

the app works perfectly as described and has been one of our best purchases on shopify

Store

HomePro

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 18, 2024

Marie made this call very easy and simple for me. She was attentive and understanding! She exceeded my expectations

Store

EHH

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 15, 2024

Super helpful. The Return Prime team is always quick to assist. Definitely recommend!

Store

eyrful

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2024

Return Prime was one of the first apps I installed when I set up my store 2 years ago. I probably only use 50% of it's capabilities, but it's been rock solid. It's easy to use, no customer complaints, and no-outages, so I don't have to stress about returns or exchanges. This is a great product. Highly recommend.

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 14, 2024

I contacted the team regarding an integration issue, and I am happy to report that it was resolved swiftly and promptly. The support provided was exemplary.

Store

Indidha

Using app

7 months

Total reviews

9

Average rating

5.0

5 / 5 Share

Nov. 13, 2024

We have been using this app about 10month now, the live chat representative is always helpful and very quick! Since we don't do exchange, the procedure is pretty straight forward and easy to use.

Store

elims

Using app

10 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 12, 2024

The app itself is ready for plug and play - No extravagant setup required. Well thought through customer journey on both sides - Business and end user. What I absolutely love about this is their service. It's truly exceptional! They go above and beyond to solve your issue and also help with setup. Would highly recommend this app f you're looking to streamline your return and exchange process.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 12, 2024

thanks for help me out all time

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 12, 2024

Since day1 I have been using Return Prime for all our returns and exchanges. This app is super user friendly and the service is really prompt and useful. Would definitely recommend to other Shopify businesses

Store

AaMe

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 11, 2024

she is quite professional. I really like her.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 8, 2024

great customer support

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 7, 2024

We started using Return Prime a few months ago and has helped with customer returns. When something goes wrong I immediately ask the chat assistant and they always know what to do or help with the issue!

Using app

5 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Nov. 7, 2024

smooth and great experience, Keep up the job.

Store

Basata

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 7, 2024

Very good support! Enjoying the app.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 5, 2024

Fast support and seamless integration, ideal for Indian brands. Cuts down on exchange and return times.

Store

GRYAPE

Using app

About 2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 4, 2024

Easily the best App for returns management, tons of features and customizations possible & incredible customer support

Using app

About 2 years

Total reviews

4

Average rating

5.0