Return Prime:Return & Exchange for Shopify

Return Prime:Return & Exchange

Automate Returns & Exchanges. Turn Refunds into Revenue
Rating
4.8
Feedback
717
Reviews
Chart
#189
Shopify

All reviews

5 / 5 Share
Aug. 7, 2025

Excellent customer service!

Store Using app Total reviews Average rating
aslora 5 days 1 5.0
5 / 5 Share
Aug. 6, 2025

Store Using app Total reviews Average rating
Putchi About 2 hours 7 4.9
5 / 5 Share
Aug. 6, 2025

Sehr schnelle und professionelle Unterstützung! Bin sehr zufrieden mit dem Support! LG JJ Studio

Store Using app Total reviews Average rating
JJ Studio Shop 6 days 1 5.0
5 / 5 Share
Aug. 6, 2025

Store Using app Total reviews Average rating
Nap Chief About 3 years 7 5.0
5 / 5 Share
Aug. 5, 2025

great app, and even better support. I had an issue and was offered an immediate online call to be taken through how to resolve the issue. Great support

Store Using app Total reviews Average rating
Afterhrs 13 days 8 5.0
5 / 5 Share
July 30, 2025

Store Using app Total reviews Average rating
Bayu Somerset 8 months 8 4.5
5 / 5 Share
July 29, 2025

Support team is very helpful and solve the issue in very less time and give more accurate suggestion to implement the logic which brand want to put

Store Using app Total reviews Average rating
Un Denim 11 months 1 5.0
5 / 5 Share
July 18, 2025

Return Prime is an excellent solution for anyone looking to make the returns and exchanges process simple and enjoyable - for both the customer and the store. The application is intuitive, functional and efficient, facilitating the user experience at every stage. What's more, the support is a differentiator: always available, attentive and ready to resolve any queries quickly. An indispensable tool for anyone who values customer experience and operational efficiency!

Store Using app Total reviews Average rating
TAIPPE 11 months 1 5.0
5 / 5 Share
July 17, 2025

Very good experience .

Store Using app Total reviews Average rating
ASNOVA About 18 hours 1 5.0
5 / 5 Share
July 16, 2025

great customer service

Store Using app Total reviews Average rating
Vincent Park 7 days 1 5.0
5 / 5 Share
July 8, 2025

Store Using app Total reviews Average rating
PairieTales About 20 hours 4 5.0
5 / 5 Share
June 30, 2025

I’ve tested and researched many return & exchange apps, but this one immediately stood out. It’s not just a typical return tool—it’s built with a clear strategy to reduce return rates and turn exchanges into opportunities to boost revenue. What really caught my attention were the built-in upsell features and the smart tactics it uses to optimize customer journeys. It’s clearly designed not only to solve a problem, but to help your store grow. The pricing is also very fair considering the value it brings. This is exactly the kind of forward-thinking solution that should set the standard for return & exchange apps. So far, so good—I’m excited to see how it continues to perform.

Store Using app Total reviews Average rating
CHARMÉ Lingerie 3 days 11 5.0
5 / 5 Share
June 30, 2025

this app is awesome, hassle free , no downtime , never got any issue to connect with customer care. Highly Recommended.

Store Using app Total reviews Average rating
THEFITTHEORY About 2 years 5 5.0
5 / 5 Share
June 27, 2025

Store Using app Total reviews Average rating
Pomfie 8 days 1 5.0
5 / 5 Share
June 26, 2025

Wonder was an amzing and incredible help - i could sit there firing questions all day and they would just fire back answers - great service. Thank you!

Store Using app Total reviews Average rating
Alkinaa About 1 hour 3 5.0
5 / 5 Share
June 25, 2025

Great app with all the necessary features for smooth operations. The support team is highly responsive and even helps with additional tasks and custom requirements.

Store Using app Total reviews Average rating
Tim Paris About 2 years 2 5.0
5 / 5 Share
June 25, 2025

Very good features, amazing support

Store Using app Total reviews Average rating
Dhruv Kapoor About 3 hours 5 5.0
5 / 5 Share
Feb. 11, 2026

Great experience. Surely recommend the tool. Thanks to the team.

Store Using app Total reviews Average rating
Plus Curvves About 1 year 2 1.0
5 / 5 Share
June 18, 2025

Installed this to help manage returns and made a slight error when I coded in some features. They were able to chat with me and fix things for the store. So far so good.

Store Using app Total reviews Average rating
colorpopclothing.com About 1 hour 2 5.0
5 / 5 Share
June 18, 2025

Marie-Claire was super helpful, I think she sat online with me the whole day answering all of my questions! Thank you for your help, for adjusting the color tab, sharing the link, answering all my repetitive questions, very patient, thoughtful, kind and most important funny with her GIF usage! Kudos!

Store Using app Total reviews Average rating
DizzyDuck Athleisure About 23 hours 2 5.0
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