All reviews

Rating Breakdown

  • 5
    98% (698 ratings)
  • 4
    1% (10 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (1 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 3, 2024

I would like to say thanks for quickly help and my issue has been resolved.

Using app

25 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 3, 2024

Using app

26 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 29, 2024

The best customer service experience I have ever received. Easy to reach, human interaction, quick, very helpful. It is companies with this type of CS that puts a smile on my face. As a new user I had lots of questions, the staff were very patient with me and willing to work through the issue until the end!

Using app

11 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 28, 2024

He was exceptionally patient, helpful, and resourceful! I am delighted to use your app based on this level of customer service and kindness.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 27, 2024

Customer support is second to none.

Using app

11 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 26, 2024

Very good service , satisfied with instant solutions.Would like to get plans with more than 450 request per month

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 22, 2024

So helpful!! Always making exchanges/returns easy! Thanks so much!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

March 21, 2024

Outstanding customer service support.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 20, 2024

If you're looking for an easy way to handle returns on your Shopify store, this app is a game-changer. It's super reliable and packed with great features. Plus, the support team is lightning-fast at getting back to you if you need any help. Highly recommend!

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 20, 2024

The Return Prime app went above and beyond my expectations. Its return and exchange process was seamless, and the user-friendly interface made integration and set-up effortless. What truly impressed me was the outstanding customer service. The support team was prompt, attentive, and incredibly helpful, going the extra mile to address all my concerns. To sum up, my experience with Return Prime was outstanding, and I enthusiastically recommend it for its efficiency and exceptional customer service. Best Shopify App I've used to date!!

Using app

About 7 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

March 13, 2024

Facile de configuration et d'utilisation. Le + : un service ultra rapide et efficace.

Store

BeFoxi

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

March 12, 2024

Very good support and service. Thanks buddy.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 11, 2024

no need to look for other apps, I did that research for you my friends and this one is the real deal! after installing and testing 5+ return/exchange apps, this one remains the PRIME!, they understand how to benefit the seller as much as they facilitate it for the customer. No other apps cleverly upsell and try directing the customer for an exchange instead of a refund like this one does! these people are geniuses of not leaving any money on the table and I'm all in for it!

Store

L'EXUDE

Using app

About 5 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

March 9, 2024

Haven't used yet. But Wonder woman helped me get the app installed. She was great. Go avengers.

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 7, 2024

I have just started using the app, but I can already note the admirable work of the support team, very quickly and lucidly helped me to customize the app for my site. Recommended

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 7, 2024

App is great, I had a call with Shubham to walk me through the app and help me set it up. He was extremely helpful and understanding. Highly recommend it.

Using app

About 20 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 6, 2024

Store

YOGINIS

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

March 6, 2024

I installed the app and started chatting with customer service via chat. they noticed I had just signed up and reviewed my dashboard. Claire did a deep dive to make sure all items on a new account were set up and was extremely attentive and responsive when I asked many questions to make sure I understood the app. She was really helpful honestly and explained things succintly. I am really happy with the level of support and it makes me feel confident in using this app moving forward.

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

March 5, 2024

Great customer service, quick response and effective

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 5, 2024

Using app

26 days

Total reviews

3

Average rating

5.0